Chapter 1 – Hardware Support A+

question

A tower case conserves space since it can double as a monitor stand. True False
answer

False
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A DVI port transmits a video signal and is also called a DB-15 port. True False
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False
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An Ethernet port has a connector called an RJ-45 to connect to a network cable. True False
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True
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Functions that used to be provided by expansion cards are more often found as onboard ports today. True False
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True
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Hard drives have three connections for cables: one for reading data, one for writing data, and one for power. True False
answer

False
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What type of port transmits both digital audio and digital video with a single connector? S-Video DVI HDMI VGA
answer

HDMI
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What audio port connects to an external home theater audio system, providing digital audio output? S/PDIF FireWire Thunderbolt eSATA
answer

S/PDIF
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Which statement is NOT true regarding motherboards? also called a system board has a CPU socket has a heat sink on the PCIe slots has slots for DIMMs
answer

has a heat sink on the PCIe slots
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What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications? floppy drive tape drive hard disk drive optical drive
answer

hard disk drive
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What is the component that usually has a dual-voltage selector switch and has cables that connect to the motherboard and drives called? HDD PSU DIMM PCIe
answer

PSU
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How many pins are in the power supply connector that is typically used on most motherboards today? 20-pin 8-pin 24-pin 15-pin
answer

24-pin
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If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power? 4 2 5 8
answer

8
question

What statement about an FRU is true? -they are not necessary for the computer’s operation -all types can be easily disposed of in any trash can -it’s easily repaired by a support technician -a support technician should know how to replace one
answer

a support technician should know how to replace one
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What acronym is another name for static electricity, which can damage chips and destroy motherboards? LCD ESD EMI CRT
answer

ESD
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What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched? POST card ROM module BIOS memory CMOS firmware
answer

POST card
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What general-purpose tool can measure characteristics of electricity in a variety of devices? loopback plug POST card multimeter cable tester
answer

multimeter
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Programs and data that are stored on a motherboard are referred to by what term? firmware package blob instruction set
answer

firmware
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What is the name for the type of flash memory that is used by mobile devices to store their apps and data? SC card solid state device MicroFlash card hard drive
answer

solid state device
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Law enforcement agencies sometimes use what type of data to reconstruct a person’s travels? accelerometer tethering geotracking geospotting
answer

geotracking
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What is the most common pointing device on laptops? a touch pad a mouse a touch screen a trackball
answer

a touch pad
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In a cellular network, each cell is controlled by a tower. What are these towers called? cell controllers cell hubs base controllers base stations
answer

base stations
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A micro-ATX motherboard will fit into a case that follows what minimum standard? ATX 1.0 ATX 1.5 ATX 2.0 ATX 2.1
answer

ATX 2.1
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How many pins are used in a parallel port, also known as an LPT port? 9 15 25 40
answer

25
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What type of port is sometimes used by routers for management and configuration purposes? DB9 port LPT port PS/2 port eSATA port
answer

DB9 port
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What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs? SATA connector Berg connector Molex connector PCIe connector
answer

Molex connector
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The two services that Windows must provide for an ExpressCard are: daemon service socket service card service hardware service
answer

socket service card service
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What two different types of firmware may be used on motherboards? BIOS CEFI UEFI CMOS
answer

BIOS UEFI
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What are the two most common form factors used today for computer cases, power supplies, and motherboards? AT ATX ATC mATX
answer

ATX mATX
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The PCIe connectors on an ATX Version 2.2 power supply come in what two different configurations, depending on the version of PCI express involved? 4-pin 6-pin 8-pin 10-pin
answer

6-pin 8-pin
question

What are two different ways by which a laptop could utilize the cellular network connection of a mobile device? proxy store and forward tethering hotspot
answer

tethering hotspot

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