Ch. 6 Improving Readability with Style and Design – Flashcards
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Why should long paragraphs ideally be avoided while writing business messages?
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Long paragraphs show disrespect for the reader's time.
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Typically, paragraphs in routine business messages have:
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20-30 words.
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Which of the following is an advantage of using active voice while writing business messages?
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It emphasizes the business orientation of action.
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In the context of the reviewing process, the "I" in the FAIR test stands for _____.
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impact
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The use of uncommon words in a business message is most likely to:
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make it more difficult for readers to interpret the message.
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Which of the following statements is true regarding the improvement of the ease of reading with navigational designs?
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Formatting features that distract readers from the main message should be avoided.
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To keep your writing natural and engaging, one should ensure that:
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out-of-place words are not used.
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Improving ease of reading with natural style requires that the writer:
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uses short and familiar words.
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Which of the following statements is true regarding a business message?
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You should carefully provide the required information as not providing enough information can leave your reader wondering how to respond.
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In the context of the use of headings in business documents, which of the following guidelines would contribute toward improving the ease of reading?
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For complex messages, the use of headings is advisable.
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The less specific you are while writing your business messages, the greater the possibility:
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that your readers will scan and skim your message.
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In the context of navigational designs, which of the following is most likely to improve the ease of reading business messages?
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Using white space generously
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Which of the following guidelines should be followed by business writers in order to improve the ease of reading for their readers?
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They should use short sentences.
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Which of the following is most likely to have a negative impact on your readers' perceptions of your credibility?
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Being vague
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While writing business messages, one should avoid sentences that begin with "it is" or "there are" because they:
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contain more words than necessary.
