Career Planning: Exam - Flashcards

question

By working in a series of positions with increasing responsibilities, the owner of Stonegate Gardens has built her interest in flowers and plants into _____.

answer

a career

question

Asking yourself, "Who am I now?" is one way to help determine career plans that will fit your interests.

answer

True

question

Andrea enjoys listening to music, going to the movies, and playing soccer in the backyard with her friends. These activities are considered Andrea's _____.

answer

interests

question

Your _____ is the way you use your time, energy, and resources.

answer

lifestyle

question

According to the U.S. Department of Labor, the average American has had how many jobs before the age of 32?

answer

at least eight

question

Luke is going to school to get a degree in Veterinary Medicine. He wants to work in an animal hospital after he graduates. Which of the following job options would be most beneficial to Luke's career while he is going to school?

answer

Work an entry level position at a veterinary clinic

question

Lois has been working as a cashier at FoodMart for the past 20 years. This would be considered a career.

answer

False

question

Getting along with people, the ability to communicate with your peers, organizational skills, and being able to write well are all examples of _____.

answer

transferable skills

question

Candice's first job was at the grocery store making deli food. While in culinary school, she worked part time in a restaurant kitchen, and after finishing school, she found a position as a head chef. With her growing experience and advanced education, Candice has been able to _____.

answer

move up the career ladder

question

Being able to drive a car is an example of a skill.

answer

True

question

A compulsive worker may be identified by which of the following traits?

answer

They insist on doing every project individually

question

Being promoted is likely to change your priorities because you will have _______.

answer

New responsibilities to learn and people will expect much from you

question

If you focus on the present now, instead of focusing on your future concerns, you will be able to __________.

answer

All of the above

question

Companies benefit from employee balance because, compared to poorly balanced employees, well balanced employees __________.

answer

All of the above

question

Those who compulsively work are considered sick because compared to most people, they tend to _________.

answer

Allow work to interfere with personal activities

question

Well balanced people are more productive employees.

answer

True

question

It is impossible to adjust your personal time schedule once it is established.

answer

False

question

When management fails to set priorities for work, employees tend to _______.

answer

Assume each task is of equal importance

question

Each citizen has a list of actions which they may do freely. These are referred to as _____.

answer

Rights

question

In which environment would you would be more likely to have home separated by acres of land and relative peace and quiet?

answer

Rural

question

Two necessary expenditures which are leading inflationary indicators are _________.

answer

Food and gasoline

question

A 401(k) account is very valuable because ______.

answer

Money contributed to a 401(k) is not taxed

question

Upon retirement, some retirees save money by ________.

answer

Moving to live with their children

question

One of the benefits to retirement is ___________.

answer

The time to pursue one's hobbies

question

A good file system depends on easy retrieval of information, so it is important that _______.

answer

File labels are systematic and well organized

question

If a document will not be useful in the future, the proper way to treat it is to ______.

answer

Trash it

question

What is the advantage of having only one inbox?

answer

You never have to wonder if you are forgetting something

question

The organizational structure of the files and folders on a computer is the _______,

answer

File directory

question

Neither paper nor electronic file names can be changed easily.

answer

False

question

A good filing system shares all of the common characteristics of a _________.

answer

Database -- it must store information for easy access and retrieval

question

The limit for characters in modern file systems is too small to accommodate keywords in titles.

answer

False

question

Making small talk at a meeting is a bad idea because ______.

answer

It wastes a tremendous amount of time

question

To begin organizing yourself to accomplish all your tasks, you need to _________.

answer

Write down all the jobs for which you are responsible

question

If a person attempts to watch a video lecture while studying an expense report, they are _______.

answer

Multitasking

question

When you are at work, a period of time during which no tasks are scheduled is known as _______.

answer

Downtime

question

Most managers get very little uninterrupted time to work on their priority tasks.

answer

True

question

When considering time management techniques, it is important to remember that ________.

answer

Not all techniques work well for all people in all situations

question

Sending an e-mail to a client to ask for certain data is an example of a _____.

answer

Two minute action task

question

Procrastinators will usually ________.

answer

all of the above

question

The purpose of conflict resolution is to settle disputes without ______.

answer

Hurting feelings

question

It is important to define the problem during conflict resolution because both parties ______.

answer

Need to agree on the problem to solve it

question

One positive consequence of conflict is that people often ______.

answer

Learn more about each other

question

Conflict in the workplace is ______.

answer

Sometimes negative, sometimes positive

question

Jeremy wants to avoid conflict with his new coworkers. He should ______.

answer

Treat them all with respect

question

It is important to keep the lines of communication open because it will ______.

answer

Prevent negative emotions from building

question

Lincoln and Miller are both lawyers working for the same firm. Despite the fact that they have the same work experience and education, Miller is promoted to partner before Lincoln. Lincoln is upset he has been passed over and it begins to affect his relationship with Miller. This is an example of a conflict based on ______.

answer

Jealousy

question

During the conflict resolution process, which of the followings statements would be appropriate when defining the problem?

answer

"I feel like we are not communicating well."

question

In the end, businesses that use teams tend to have ______.

answer

More profits

question

Which of the following would be a benefit of a cross-functional team?

answer

A range of backgrounds enriches their work

question

What is the purpose of active listening?

answer

To show your understanding of what others say

question

Which of the following is an example of a functional team?

answer

Four architects working to complete plans for a new corporate office building in downtown New York

question

When workers make fewer mistakes and do better work, it reduces ______.

answer

Waste and rework

question

An effective team would never have ______.

answer

Unclear definitions of goals

question

A team suffering from resentment among team members should work on its ______.

answer

Communication

question

Most people reject what they don't understand because ______.

answer

It challenges their own ideas

question

Accepting a person you do not agree with is an example of ______.

answer

Tolerance

question

An arbiter is consulted when ______.

answer

Neither side can agree to move forward

question

If something is new or unusual, most people's first instinct will be to ______.

answer

Reject it

question

If your coworker is making a quick private call, you should ______.

answer

Ignore them, so you can concentrate on your work

question

When you have to talk to your supervisor about a problem, it is a good idea to offer your own ______.

answer

Solution

question

It is impossible for those who have good intentions to have a cultural misunderstanding.

answer

False

question

Identification with a group based on shared characteristics, including skin color, place of origin, cultural ties, and language is called ______.

answer

Ethnicity

question

Your coworkers and your supervisor both deserve the same ______.

answer

Respect

question

Simplified and inaccurate beliefs about groups of people are called ______.

answer

Stereotypes

question

When will diversity effect the workplace?

answer

It already does.

question

In order for team members to communicate effectively, they need the discipline to _______.

answer

Listen first and speak second

question

If you are able to avoid offending people, you have ______.

answer

tact

question

Making a promise to deliver a product and making sure it happens no matter what shows ______.

answer

Responsibility

question

Benjamin tells James at a company meeting that James has an unimportant job and still can't do it correctly. Benjamin is being ______.

answer

Arrogant

question

Imagine you are trying to improve your self confidence. You have set yourself up to make a speech to a convention in three weeks, even though the thought of doing it terrifies you. What is your best course of action?

answer

Practice until you feel you can do it

question

A good communicator will focus on speaking and ______.

answer

Listening

question

While Ken appreciates that as a result of his communication-based self improvement plan he will be a better person, he knows that the greatest benefit will be to ______.

answer

Become a more effective worker

question

If Yolanda wishes to understand her coworkers more deeply, she should study their ______.

answer

Body language

question

In order for team members to communicate effectively, they need the discipline to _______.

answer

Listen first and speak second

question

If you are able to avoid offending people, you have ______.

answer

tact

question

Making a promise to deliver a product and making sure it happens no matter what shows ______.

answer

Responsibility

question

Benjamin tells James at a company meeting that James has an unimportant job and still can't do it correctly. Benjamin is being ______.

answer

Arrogant

question

Imagine you are trying to improve your self confidence. You have set yourself up to make a speech to a convention in three weeks, even though the thought of doing it terrifies you. What is your best course of action?

answer

Practice until you feel you can do it

question

A good communicator will focus on speaking and ______.

answer

Listening

question

While Ken appreciates that as a result of his communication-based self improvement plan he will be a better person, he knows that the greatest benefit will be to ______.

answer

Become a more effective worker

question

If Yolanda wishes to understand her coworkers more deeply, she should study their ______.

answer

Body language

question

To maintain a good attitude and high self-esteem, evaluate and follow up only after interviews that were positive experiences.

answer

False

question

If an employer agrees to give you constructive criticism of your interview performance, you need to listen carefully and take notes

answer

True

question

Sometimes applicants are not hired solely because of a wrong impression the employer received during the interview.

answer

True

question

A _____ is a document that thanks an interviewer and restates an applicant's interest in the job.

answer

thank-you letter

question

Accepting a job offer and then backing out of it for another job offer is considered _____.

answer

unethical

question

Why is it important to carefully document an interview?

answer

All of the above

question

Sending a thank-you letter can help to increase name recognition.

answer

True

question

_____ is an important part of the interview process. It allows you to consider how you did in the interview, examining your strong and weak points.

answer

Self-evaluation

question

Evaluating your performance after an interview can help you to improve for future interviews.

answer

True

question

The process of sending and receiving messages with words defines _____.

answer

verbal communication

question

One of the biggest mistakes you can make during an interview is failing to match the interviewer's communication style.

answer

True

question

You should always arrive to an interview _____.

answer

on time

question

An interviewer can form a strong opinion of you within the first 30 seconds of meeting you.

answer

True

question

When delivering a 60-second commercial in an interview, you should NOT:

answer

Play a recorded version from your phone

question

It is a good idea at an interview to _____.

answer

dress conservatively

question

The best way to convince employers of your skills and abilities is to _____.

answer

offer proof by example in answering interview questions

question

The process of sending and receiving messages without using any spoken words defines _____.

answer

nonverbal communication

question

During an interview you should be modest about your skills and abilities.

answer

False

question

When an interviewer asks "Tell me about yourself", you should tell them about your childhood past.

answer

False

question

In an interview, a tough question _____.

answer

all of the above

question

The purpose of this category of interview questions is to learn about the interviewee's personal attributes.

answer

Character questions

question

You can learn everything you need to know about a company during an interview.

answer

False

question

Conducting research about an occupation, company, or job can increase your employability.

answer

True

question

All of the following information should be researched before a job interview EXCEPT _____.

answer

the office dimensions

question

A job applicant should not ask questions during an interview.

answer

False

question

Which of the following would be a good question for an interviewee to ask during an interview?

answer

Do you have a training program for this position?

question

A practice interview should be seen as a learning experience.

answer

True

question

When conducting a mock interview, it is not necessary to dress in interview clothing.

answer

False

question

The interview is an informal meeting between the employer and the job applicant.

answer

False

question

Employment assessments are only used during the hiring phase of employment.

answer

False

question

A type of employment test that is used to determine if personal and behavior preferences match the position.

answer

Personality

question

This interview type is used to determine which applicants have the necessary qualifications and will continue to the next level of interviews.

answer

Screening interview

question

Which of the following people would be considered a gatekeeper?

answer

All of the above

question

Indirect interview requests include of all of the following techniques EXCEPT:

answer

Requesting an interview during a telephone call to the employer

question

It is always the interviewee's fault if an interview is bad.

answer

False

question

A(n) _____ is a consumer report that employers use to screen potential employees and check their credit, history, and legal status.

answer

background check

question

A cover letter may be searched for keywords.

answer

True

question

Which of the following subject lines would be best to use when applying for a position as a high school teacher?

answer

Educator with 8 years of classroom experience

question

The only types of cover letters that do not need to be tailored to the recipient are networking letters.

answer

False

question

Which of the following statements about electronic cover letters is true?

answer

Cover letters that are sent electronically should always have a brief but informative subject line which catches the reader's eye.

question

Which change should be made to the above cover letter excerpt before sending it to an employer?

answer

The author should remove the background color from the letter

question

How long should an electronic cover letter be?

answer

Approximately 150 words

question

Electronic cover letters are longer than traditional paper cover letters.

answer

False

question

Electronic cover letters should still follow a business letter format, even though e-mail is a less formal type of communication.

answer

True

question

The cover letter should _____.

answer

introduce you to an employer

question

What part of the cover letter explains how the applicant's qualifications meet the needs of the company?

answer

Argument

question

Simone is writing a cover letter to Casey Jones, and is unsure of the employers gender. How should she address her letter?

answer

Dear Casey Jones:

question

The main purpose of a cover letter is to:

answer

Be called in for an interview

question

Which of the following is the best way to write a salutation in a cover letter addressed to Mr. Ravi Patel, Human Resources Manager, ABC Company?

answer

Dear Mr. Patel:

question

In which part of a cover letter does the applicant explain the purpose of the letter?

answer

Introduction

question

Research shows that a passive close to a cover letter leads to more interviews.

answer

False

question

You should be certain that your cover letter duplicates the exact same information found in your résumé.

answer

False

question

What is the minimum number of different résumé formats that an individual should have prepared?

answer

2

question

Which of the following résumés would most likely get thrown in the garbage?

answer

A résumé on hot pink paper

question

Why is it important to take special steps to format an electronic résumé properly?

answer

All of the above

question

Electronic résumés have an attractive, highly formatted appearance.

answer

False

question

Small, family owned businesses usually require applicants to submit electronic résumés.

answer

False

question

Design, content, and organization are all important to the overall presentation of your résumé.

answer

True

question

An effectively distributed résumé will get an interview.

answer

True

question

Before sending a résumé, you should always checked with the employer to see what operating system they use.

answer

True

question

Which of the following statements best describes a person's accomplishments following the résumé writing guidelines?

answer

Coordinated school's student-body elections and reduced final ballot processing time by 30%

question

Writing an effective résumé requires the author to select their wording very carefully.

answer

True

question

Employers search résumés for keywords manually and electronically.

answer

True

question

"Are you looking for a rewarding opportunity in management?" The above statement is taken from a job advertisement. If Jessica is tailoring her résumé to this advertisement, which of the following words should she include, because it is most likely a keyword?

answer

management

question

When creating your résumé, you should _____.

answer

all of the above

question

Searching a résumé for keywords can be compared to searching the Internet when conducting research.

answer

True

question

Keywords should never be repeated in a résumé.

answer

False

question

Given the option of receiving a generic résumé or a tailored résumé, employers prefer generic résumés.

answer

False

question

A specific job title would be an example of a keyword.

answer

True

question

When selecting words to include in a résumé, they should be complex in nature.

answer

False

question

The work experience section of a résumé should be listed in a reverse chronological order.

answer

True

question

According to the above statement, what qualifications does the above applicant have to offer?

answer

communication and organization skills

question

The information included in a résumé should always relate to the job objective; if it isn't related, it shouldn't be included.

answer

True

question

An experience that would be listed in the "Other Experience" category would include _____.

answer

all of the above

question

According to Fair Employment Laws, it is illegal to discriminate on the basis of _____.

answer

all of the above

question

Alison knows e-mail is an important form of communication when seeking employment. She is going to create an e-mail account for her job search communications. Which of the following e-mail addresses would be most appropriate for Alison to use?

answer

[email protected]

question

Your job objective should be vague so that it can be reused when applying for different jobs.

answer

False

question

This résumé format focuses on an applicant's work experience and education:

answer

Chronological

question

Including positive personal qualities on your résumé can help compensate for lack of paid work experience.

answer

True

question

Work experience should always be listed before education on a résumé.

answer

True

question

Other experiences should be included only if they are relevant to the job objective.

answer

True

question

Which of the following headings should be included in your résumé?

answer

all of the above

question

Another name for a functional résumé is a chronological résumé.

answer

False

question

This résumé format focuses on the tasks or skills that an applicant can perform:

answer

Functional

question

The education section of a résumé should list schools in order from _____.

answer

most to least recent

question

An electronic résumé is a plain-looking document.

answer

True

question

A word-processed résumé designed to be visually appealing is a _______.

answer

Print résumé

question

Hand written résumés are still used frequently.

answer

False

question

After an employer has narrowed down résumés, they usually bring in 10 or fewer applicants to interview.

answer

True

question

A résumé can be delivered through _____.

answer

all of the above

question

In order to scan résumés, employers will use a scanner which looks like a compact copy machine.

answer

True

question

Web résumés are posted to the Internet in HTML format.

answer

True

question

Which document provides a brief summary of an applicant's personal information, education, skills, work experience, activities, and interests?

answer

résumé

question

Which of the following statements about electronic résumés is false?

answer

Electronic résumés should be saved in HTML format.

question

Web résumés allow you to include extra graphics and images that you would not include in a traditional résumé.

answer

True

question

The appearance of a résumé can change drastically after it has been scanned.

answer

True

question

Depending on your age and the state you live in, you may have to obtain a work permit before you can legally work.

answer

True

question

This document shows that you are allowed to work in the United States:

answer

work permit

question

Making a good first impression on potential employers is essential to securing employment.

answer

True

question

If you do not have a Social Security number, you can apply for one.

answer

True

question

When applying for a position, you can make a positive impression by _____.

answer

all of the above

question

When compiling your list of references you should include _____.

answer

the name, title, and contact information for each

question

You need a Social Security number before you can apply for jobs.

answer

True

question

The Internet can be used to:

answer

All of the above

question

A job search should be treated like a full time job.

answer

True

question

School-to-work programs unite _____.

answer

schools with local businesses

question

If you are interested in working for a specific company, what type of job site should you look at for opening?

answer

Company site

question

Which of the following advertisements is most likely a legitimate job advertisement?

answer

An advertisement that seeks candidates with specific skills and requests a résumé

question

Employers prefer to hire someone who has been referred to them, rather than a complete stranger.

answer

True

question

Approximately 80% of all job openings are part of the hidden job market.

answer

True

question

Temporary employment that can become permanent employment after a period of evaluation by the employer defines _____.

answer

temp-to-hire work

question

School teachers, counselors, and job placement centers can help you _____.

answer

identify job leads and set up interviews

question

Which of the following is an Internet job search "do"?

answer

Pay attention to all directions before responding to job postings

question

Monica is interested in changing careers, and she needs to find a job Web site that lists careers from all industries. What type of job site would you recommend for her?

answer

General job site

question

An event organized for employers to meet with job seekers is called a _____.

answer

career fair

question

Business owners and managers prefer to hire people who are referred to them personally.

answer

True

question

One benefit of networking is that it give job seekers an opportunity to practice communication and interview skills.

answer

True

question

The most productive way to find a job lead is to ____.

answer

network

question

Match the association type with the person that best fits the description: professional association

answer

your doctor

question

Your networking contact list should be limited to family members.

answer

False

question

Match the association type with the person that best fits the description: organizational association

answer

the president of your gardening club

question

What is the typical relationship between a person's network size and the number of job leads they have?

answer

The larger the network, the more job leads available

question

Match the association type with the person that best fits the description: online association

answer

someone who is active in your favorite Internet chat room

question

Once you make a career choice, it should never be changed.

answer

False

question

Based on Tiffany's personal career profile rating, her personal values and the career values of a social worker do not match well.

answer

False

question

A personal career profile form evaluates two sets of data, _____.

answer

personal information and career information

question

An apprenticeship involves _____.

answer

hands-on experience in a skill

question

Long-term goals cannot be accomplished immediately.

answer

True

question

Which of the following statements about short-term goals is false?

answer

An example of a short-term goal would be "buy a house in 2 years."

question

If you are interested in joining the military, you can attend school _____.

answer

all of the above

question

Ramona just complete several personal career profiles and is ready to make a career decision. Based on her career profiles, which of the following would be her best career decision?

answer

Select the career that best matches her personal information

question

Most careers do not require training or education beyond high school.

answer

False

question

When considering the education and training a career requires you must be aware of _____.

answer

all of the above

question

Issac just completed his master's degree in regional planning, if he wants to continue his education even further, he could pursue his _____ degree.

answer

doctoral

question

Financial assistance intended to aid students in reaching their educational goals is called _____.

answer

financial aid

question

Graduate degrees in the fields of law, business, and medicine are considered to be _____.

answer

professional degrees

question

According to the chart, which of the following career areas is NOT declining?

answer

Information Services

question

A person with a _____ is expected to earn an average of $52,200 each year.

answer

Bachelor's Degree

question

If you do not complete high school, you are typically paid more than those who pursue post-secondary education

answer

False

question

If you work 52 weeks/year and 40 hours/week, how many hours would you work in one year?

answer

2080

question

The older a Website is, the more credible it is.

answer

False

question

An informal meeting with a person who works in a career that interests you is known as a(n) _____

answer

exploratory interview

question

Websites whose URL's contain tildes (~) are usually published by the government.

answer

False

question

An example of a source would be _____.

answer

all of the above

question

A librarian is often the best resource for finding information within the library.

answer

True

question

There are pros and cons for doing temp work.

answer

True

question

A source can be either primary or secondary.

answer

True

question

Which of these sites would need additional investigation to check for reliability?

answer

www.careers.com

question

Jackson enjoys seeing the end result of his hard physical labor. The interest area that he should consider careers in would be _____.

answer

crafts

question

Something you enjoy or want to know more about is a(n) _____.

answer

interest

question

When working on developing an ability, it is important to get feedback to know how you are doing.

answer

True

question

Your _____ are the beliefs and principles that define who you are, shape attitudes and choices, and help set priorities

answer

values

question

Someone who does not have an aptitude or ability in a career area is at a disadvantage if they select a career in that field.

answer

True

question

Justine was interested in learning how to play the piano. She has been playing some basic songs, but still gets a lot of help from her teacher. What stage of ability development is Justine at?

answer

Apprentice

question

Even though Yvonne is terrible at playing tennis, she could still consider it an interest of hers.

answer

True

question

If someone has an aptitude for art, they should consider a job as _____.

answer

a graphic designer

question

An ability and an interest are the same thing.

answer

False

question

Ramona enjoys her job because she is able to help kids in an after school program. The work value Ramona feels strongest about is _____.

answer

work with people

question

It is possible to possess elements of more than one learning style.

answer

True

question

According to Gardner, intelligence can be measure by a person having _____.

answer

all of the above

question

Being aware of your learning styles can help you _____.

answer

all of the above

question

If it is easy for you to learn another language you have a(n) _____.

answer

verbal/linguistic learning style

question

Being aware of your personality type is important, because some personality types fit a particular career better than others.

answer

True

question

Jonathan enjoys working with numbers, recognizing patterns, problem solving. The learning style that best fits Jonathan is _____.

answer

mathematical/logical

question

Your unique combination of attitudes, behaviors, and characteristics make up your _____.

answer

personality

question

Personality types in the Myers-Briggs Type Indicator are defined by _____ categories, represented as letters.

answer

four

question

If you like to spend time outdoors working with plants and animals, you have a(n) _____.

answer

naturalistic learning style

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