Career Management 1.02 KEY TERMS

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Accountability
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Willingness to take credit and blame for actions
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Affirmation
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To say that something is true in a confident way
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Authoritarian
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Expecting or requiring people to obey rules or laws : not allowing personal freedom
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Body Language
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Movements or positions of the body that express a person’s thoughts or feelings
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Business Letter
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A formal letter following the business letter template
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Cultural Sensitivity
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Being aware that cultural differences exist and have an effect on values, learning, and behavior
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Democratic
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Relating to an idea that all people should be treated equally
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Digital Etiquette
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or netiquette as it is sometimes called, is a basic set of rules you should follow in order to make the internet better for others, and better for you
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Diversity
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variety; the positive result of people in different racial, ethic, and cultural backgrounds working together
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Ethics
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The principles of conduct that govern a group or society
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Etiquette
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The rules indicating the proper and polite way to behave
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Extinction
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The process of eliminating or reducing a conditioned response by not reinforcing it
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Fairness
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Treating people in a way that does not favor some over others
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Harassment
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To annoy or bother (someone) in a constant or repeated way
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Laissez-faire
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Operate with very little interference from authority
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Memorandum
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A usually brief written message or report from one person or department in a company or organization to another
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Nonverbal Communication
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Communication without the use of words
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Optimism
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A feeling or belief that good things will happen in the future : a feeling or belief that what hope for will happen
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Pessimism
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A feeling or belief that bad things will happen in the future
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Plagiarism
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The act of using another person’s words or idea without giving credit to that person : the act of plagiarizing something
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Professionalism
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The skill, good judgement, and polite behavior that is expected from a person who is trained to do a job well
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Punctuality
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Arriving or doing something at the expected or planned time
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Self-discipline (control)
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Training of oneself; correction or regulation of oneself for improvement
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Sexual orientation
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The inclination of an individual with respect to heterosexual, homosexual, and bisexual behavior
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Social networking
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The creation and maintenance of personal and business relationships especially online
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Tact
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The ability to do or say things without offending or upsetting other people
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Team
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A group of people who work together to set goals, make decisions, solver problems, and put ideas into action.
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Verbal Communication
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Expressed in words

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