Business & Professional Communication in a Digital Age Chapter 4 – Flashcards
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bona fide occupational qualifications (BFOQ)
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requirements directly related to the job, such as educational background. work experience, work qualifications, special skills and pertinent physical abilities, and relevant personality characteristics
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open-ended questions
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allow candidates to answer in an unrestricted way, providing as much information as they want
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closed-ended questions
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questions that can be answered by choosing of of two or more alternatives or a simply yes/no
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personal profile
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analyzing yourself based off your strengths and weaknessed
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professional profile
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your professional qualities and assets
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employment interview
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a face-to-face encounter designed to evaluate whether an applicant is suitable for a particular position in an organization
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reliable questions
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standardized questions that are asked to every canidate in every interview for the position
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interview protocol
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the list of questions prepared for the interview
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valid questions
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questions that accurately reflect the skills and qualities required for the position
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misemployment
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when a person works at a job that does not reflect their skills or interests
