Business Management chp. 2 practice – Flashcards
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Codes of ethics foster ethical behavior by _______.
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limiting the opportunity to behave unethically by providing punishments for violations of the rules and standards
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What is not an area of environmental concern in society today?
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The hard-core unemployed
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Which of the following is an area of environmental concern in society today?
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Animal rights, waste disposal, business practices that harm endangered wildlife, and land pollution
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T/F? Managers consider social responsibility on an annual basis.
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False
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Unethical behavior in business can be reduced if management does all of the following except _______.
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depends totally on employees' personal ethics.
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The warning on cigarette packages about the health implications of smoking is an example of which of the following ethical issues?
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Communications
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T/F? A major social responsibility for business is providing equal opportunities for all employees.
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True
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T/F? Increasingly, companies are introducing eco-friendly and socially responsible products to satisfy consumer demand and improve their images.
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True
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Being profitable relates to which social responsibility dimension?
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Economic
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T/F? Theft of time is the leading area of misconduct observed in the workplace.
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True
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The right to ______ gives consumers the freedom to review complete information about the products they are buying.
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be informed
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T/F? The most basic ethical concerns have been formalized through laws and regulations that encourage conformity to society's values and norms.
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True
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T/F? Conflicts of interest are payments, gifts, or special favors intended to influence the outcome of a decision.
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False
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Water and soil pollution from oil and gas drilling is primarily what type of concern?
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Environmental Issues
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T/F? It is almost always easy to recognize specific ethical issues.
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False
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T/F? All a business has to do to maintain ethical conduct is to follow the law.
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False
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T/F? Only corporations have to worry about ethics scandals and social responsibility issues.
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False
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One of the most difficult things for a business to restore after an ethics scandal is _____.
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trust
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T/F? Codes of ethics are formalized rules and standards that describe what the company expects of its employees.
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True
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According to the text, ethical decisions in an organization are influenced by (1) individual moral standards, (2) the influence of managers and co-workers, and (3) ______.
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opportunity to engage in misconduct.
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One role of the FTC's Bureau of Consumer Protection is to protect consumers from _____.
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fraud
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Philanthropic contributions made by a business to a charitable organization represent which dimension of social responsibility?
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Voluntary
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Which of the following should help reduce the incidence of unethical behavior in an organization?
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Understanding that individual moral standards, the influence of managers and coworkers, and opportunity influence ethical behavior
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T/F? Nearly all business decisions may be judged as right or wrong, ethical or unethical.
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True
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T/F? Corporate citizenship is the extent to which businesses meet the legal, ethical, economic, and voluntary responsibilities placed on them by their owners.
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False
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If a manager pressures a subordinate to engage in activities that he or she may otherwise view as unethical, such as engaging in accounting fraud or stealing a competitor's secrets, there exists an ethical issue related to _______.
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business relationships
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T/F? Voluntary responsibilities are optional activities that promote human welfare or goodwill
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True
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The following behavior is an example of ethical consideration within business relationships:
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keeping company secrets
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T/F? Ethics is related to the culture in which a business operates.
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True
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________ is the act of an employee exposing an employer's wrongdoing to outsiders.
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Whistleblowing
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The _______ Act criminalized securities fraud and toughened penalties for corporate fraud.
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Sarbanes-Oxley
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Studying business ethics will not necessarily _______.
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tell you what you ought to do
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Which of the following is not one of the dimensions of social responsibility?
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Citizenship
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Which of the following statements about business ethics is false?
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It concerns the impact of a business's activities on society.
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The most common way that businesses exercise community responsibility is through ______.
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contributions to charitable organizations
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What is considered ethical may differ depending on the ______ in which a business operates.
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culture
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Which of the following statements about ethical issues is false?
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they are are limited to for-profit organizations.
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Which is not a dimension of social responsibility?
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Philosophic
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If Sony was investigated for allegedly raising prices of its PlayStation excessively during the Christmas buying season and thereby manipulating the supply of games available at that time, this would be an ethical issue concerned primarily with _____.
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fairness and honesty
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The fact that environmental responsibility requires trade-offs means that _____.
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it imposes costs on both business and the public
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Which of the following have not been cited in your text as incidents of unethical business activity recently?
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Corporate charitable giving
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T/F? Workplace bullying is an increasing problem
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True
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Studies have found a direct link between social responsibility and _______ in business.
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profitability
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T/F? Sustainability involves conducting activities so as to provide for the long-term well-being of the natural environment, including all biological entities.
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True
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T/F? Ethical decisions in an organization are influenced by three key factors.
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True
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Laws regarding safety in the workplace are enforced by the _____?
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Occupational Safety and Health Administration (OSHA)
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If an employee learned of a significant cost-saving idea from a coworker and then informed management of the idea without revealing its true source, then the employee would be involved in ______.
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plagiarism
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That businesspeople are expected not to harm customers, clients, and competitors knowingly through deception, misrepresentation, coercion, or discrimination is part of ______.
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fairness and honesty
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The Sarbanes-Oxley Act was passed to help ______.
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restore confidence in Corporate America
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A code of ethics represents ______ rules and standards of what a company expects of its employees.
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formalized
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Making claims about dietary supplements or the health benefits of certain unproven ingredients is an issue related to ________.
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communications
