Business Ethics Final Exam

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Moral Philosophy
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The specific principles or values people use to decide right from wrong
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Teleology
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Considers acts as morally right or acceptable if they produce a desired result “end justifies the mean”
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Egoism
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defines right or acceptable behavior in terms of consequences to the individual
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Enlightened Egoism
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Take a long-term perspective and allow for the well-being of others though their own self-interests remain paramount
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Utilitarianism
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seeks the greatest good for the greatest number of people
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Deontology
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focusing on the rights of individuals and on the intentions associated with a particular behavior “Means justifies end”
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Relativist Perspective
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Individuals and groups derive definitions of ethical behavior subjectively from experience
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Corporate Culture
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A set of values, norms, and artifacts, including ways of solving problems shared by organizational members
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2 Dimensions of Organizational Culture
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Concern for people, Concern for performance
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4 Organizational Culture Types
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Apathetic, Caring, Exacting, Integrative
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Apathetic Culture
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Minimal concern for people or performance
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Caring Culture
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High concern for people; minimal concern for performance
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Exacting Culture
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Minimal concern for people; high concern for performance
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Integrative Culture
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High concern for people and performance
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Codes of Conduct
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Formal statements that describe what an organization expects of its employees
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Leadership
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is the ability or authority to guide and direct others toward a goal “creates ethical culture”
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False
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Teleology defines right or acceptable behavior in terms of its consequences for the individual
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True
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A relativist looks at an ethical situation and considers the individuals and groups involved
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True
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A utilitarian is most concerned with bottom-line benefits
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True
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Act deontology requires a person use equity, fairness, and impartiality in making decisions and evaluating actions
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False
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Virtues supporting business transactions include trust, fairness, truthfulness, competitiveness, and focus
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False
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Decentralized organizations tend to put the blame for unethical behavior on lower-level personnel
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True
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Decentralized organizations give employees extensive decision-making autonomy
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True
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Corporate culture provides riles that govern behavior within the organization
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False
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An integrative culture shows high concern for performance and little concern for people
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False
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Coercive power works in the same manner as reward power
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False
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A compliance program should be deemed effective if it addresses the seven minimum requirements for ethical compliance programs
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True
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The accountability and responsibility for appropriate business conduct rests with top management
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True
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Ethical compliance can be measured by observing employees as well as through investigating and reporting mechanisms
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False
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The key goal of ethics training is to help employees identify ethical issues
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True
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An ethical compliance audit is designed to determine the effectiveness of ethics initiatives
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False
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Most countries have a strong orientation toward ethical and legal compliance
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True
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The self-reference criterion is an unconscious reference to one’s own cultural values, experiences, and knowledge
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True
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One of the critical ethical business issues linked to cultural differences is the question of whose values and ethical standards take precedence during international negotiations and business transactions
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False
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Multinational corporations have identifiable home countries but operate globally
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True
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Certain facilitating payments are acceptable under Foreign Corrupt Practices Act
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False
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Ethical leadership is solely the concern of top management
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True
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Ethical conflicts occur when there are two or more positions on a decision that conflict with organizational goals
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True
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The four types of communication are interpersonal, small group, nonverbal, and listening
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False
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Transactional leadership strives to raise employees’ level of commitment and to foster trust and motivation

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