BUS Chapter 10 quiz – Flashcards
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Elton Mayo's famous experiment at the Hawthorne Plant concluded
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people who perceive that management permits them to contribute to work decisions might be more productive
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William Ouchi's theory Z recognized
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the merits of a hybrid form of Japanese style management and American style of management
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In accordance with Maslow's way of thinking, if Elizabeth secured a good paying job that paid her enough to live in a decent apartment and buy an economical car, and if she felt that her work location and her home location were relatively safe places, she would
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turn her focus to the next level of needs: social needs
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With respect to the development of scientific management, Frederick Taylor's objective was to
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increase productivity at work
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A Michigan State University student spends his summer months in his hometown, where he works for a local micro-brewery during the evening hours. In the late morning, he attends the local community college, where he takes a summer course that he knows will transfer back to MSU. Although he finds the courses just as challenging as his regular university, he does not worry about his summer grades affecting his 3.2 (out of 4.0) grade point average, because MSU only accepts the transfer credits. As long as he receives C grade or better, he maintains his current grade point average. Which of the following theories suggests that the student will only work as hard as necessary to earn a "C" grade?
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Expectancy Theory
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Which of the following approaches suggests that a manager believes that employees should be involved in both defining problems and in designing the solutions?
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McGregor's Theory Y
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Betty is the assistant store manager at a trendy clothing store. The store hires lots of seasonal employees. Betty has little regard for the skill or ability of those she hires, and she is certain that few would come to work on time each day if it weren't for the fact that the store is known to fire any employee who fails to be on time. As a student of motivational theory, you would describe the management style of Betty as
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Theory X
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An HR director was reviewing the job description for a new position in the Information Technology department of his company. He quickly jotted down a few comments that he would later share with the department manager. Among other things, his comments included suggestions for incorporating more skill variety into the job and a little more autonomy as to how the job might be accomplished from start to finish. As a student of business, you recognize that the HR director believes that a person holding this position would be motivated by
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Job enrichment
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According to Herzberg, which of the following would be considered "motivators?"
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Sense of achievement and opportunity for growth
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Becca works for a large management consulting firm, as a junior level consultant. She recently learned that another consultant who was hired at the same time has already received a step-up promotion. Becca knows that she has contributed to well-received projects and projects that have received accolades from clients. According to equity theory, Becca may choose to
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Increase her inputs
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Becca works for a large management consulting firm, as a junior level consultant. She recently learned that another consultant who was hired at the same time has already received a step-up promotion. Becca knows that she has contributed to well-received projects and projects that have received accolades from clients. According to equity theory, Becca may choose to
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Increase her inputs
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Becca works for a large management consulting firm, as a junior level consultant. She recently learned that another consultant who was hired at the same time has already received a step-up promotion. Becca knows that she has contributed to well-received projects and projects that have received accolades from clients. According to equity theory, Becca may choose to
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Increase her inputs