BUS 401- Chapter 1 – MC – Flashcards

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romantic and external control
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The text addresses two perspectives of leadership as well as their implications. These two perspective are
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romantic
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A CEO made a lot of mistakes such as committing errors in assessing the market and competitive conditions and improperly redesigning the organization into numerous business units. Such errors led to significant performance declines. According to the text, this example illustrates the _________ perspective of leadership.
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analysis, decisions, and actions.
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According to the text, the strategic management process entails three ongoing processes:
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every company is trying to implement them and hence it does not make a company different from others.
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Management innovations such as total quality, benchmarking, and business processes reengineering cannot lead to sustainable competitive advantage because
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what is best for a functional area may not be best for the organization.
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The "organizational versus individual rationality" perspective suggests that
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strategy must be directed toward overall organizational goals and objectives.
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The four key attributes of strategic management include the idea that
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emphasis on the attainment of short-term objectives.
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The four key attributes of strategic management include all of the following except:
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doing the right thing
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"Effectiveness" is often defined as
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intensely focusing on one's own responsibilities and maximizing the output of one's department in an organization.
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All of the following are ambidextrous behaviors except
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are a combination of deliberate and emergent strategies
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According to Henry Mintzberg, the realized strategies of a firm
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intended strategy
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According to Henry Mintzberg, decisions flowing from a firm's strategic analysis are its
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Strategy analysis
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______ may be considered the "advance work" that must be done in order to effectively formulate and implement strategies.
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strategy implementation
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______ involves ensuring proper strategic controls and organizational designs
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the shareholders, board of directors, and management.
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The three participants in corporate governance are
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represent the interests of the shareholders
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While working to prioritize and fulfill their responsibilities, members of an organization's board of directors should
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elected by the shareholders as their representatives
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Members of the boards of directors are
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interests of the stockholders are not the only interests that matter
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An organization is responsible to many different entities. In order to meet the demands of these groups, organizations must participate in stakeholder management. Stakeholder management means that
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individuals, groups, and organizations who have a stake in the success of the organization.
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stakeholders are
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stakeholder symbiosis
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Outback Steakhouse has developed a sophisticated quantitative model and found that there were positive relationships between employee satisfaction, and financial results. According to the text, this is an example of ______.
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one can only gain at the expense of someone else.
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There are several perspectives of competition. One perspective is zero-sum thinking. Zero-sum thinking means that
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stakeholders are dependent on each other for their success.
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Managers should do more than just focus on short-term financial performance. One concept that helps managers do this is stakeholder symbiosis. This means that
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tapping the latent talent of the online crowd
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Crowdsourcing can be defined as
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The expectation that business will strive to improve the overall welfare or society.
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Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility which is
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financial, environmental, and social
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According to the text, the "triple bottom line" approach to corporate accounting includes which three components
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functional areas work together to attain overall goals
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Many organizations have a large number of functional areas with very diverse, and sometimes competing, interests. Such organizations will be most effective if
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all of the above
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Strategy formulation and implementation is a challenging on-going process. To be effective, it should involve
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throughout the organization
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The text argues that a strategic perspective in an organization should be emphasized
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Internal networkers
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Peter Senge, of MIT, recognized three types of leaders. ________ are individuals that, although having little positional power and formal authority, generate their power through the conviction and clarity of their ideas.
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Executive leaders
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Peter Senge, of MIT., recognized three types of leaders. ______ champion, and guide ideas, create a learning infrastructure, and establish a domain for taking action.
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throughout the organization
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Leadership is a necessary (but not sufficient) condition for organizational success. Leaders should emerge at which level(s) of an organization?
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vision statements, mission statements, strategic obejctives
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The hierarchy of organizational goals is in this order (least specific to most specific):
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evoke powerful and compelling mental images
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Vision statements are used to create a better understanding of the organization's overall purpose and direction. Vision statements
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a brief statement of the company's division
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Effective vision statements include
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vision statements
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Examples of _____ include: "to be the happiest place on earth" (Disney), and "restoring patients to full life" (Medtronics)
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Vision statement
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Wellpoint Health Networks states: "Wellpoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back in control of their future." This is an example of a
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encompass both the purpose of the company as well as the basis of competition
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In contrast to an organization's vision, its mission should
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operationalize the mission statement
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An organization's mission statement and vision statement set the overall direction of the organization. Strategic objectives
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they are striving toward specific goals
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Successful organizations are effective in motivating people. Employees work best when
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financial strategic objective
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Fortune Brands states they will "cut corporate costs by $30 million a year." This is an example of a
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nonfinancial strategic objective
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"We want to be the top-ranked supplier by our customers." (PPG) This is an example of a
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help resolve conflicts through their common purpose
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In large organizations, conflicts can arise between functional areas. In order to resolve these conflicts, strategic objectives
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