BUS 215 – Practice Exam 3 – Flashcards
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Which of the following should be included in a feasibility report?
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All answer choices should be included in a feasibility report.
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The indirect strategy of organization is appropriate for a business report when readers
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must be persuaded.
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Reports that describe periodic, recurring activities or situational, nonrecurring events are
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informational reports.
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Kendra just attended a sales conference in Baltimore. She must now write a report summarizing her conference. What advice should she follow?
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Begin her report by identifying the event.
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Progress reports should include
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A progress report should include all these elements.
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Yardstick reports
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examine problems with two or more solutions against set criteria.
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How do informational reports and analytical reports differ?
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Informational reports emphasize facts; analytical reports emphasize reasoning and conclusions.
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A summary should condense a report or article by what percentage?
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85 to 90 percent
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Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?
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Rebecca should find out all this information about the prospective employer.
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If you must turn down a job offer, employment experts suggest you should send the employer a letter
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thanking the employer for the offer and briefly declining the position.
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Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is
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saving company money on repeated interviews and related costs.
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Recommended guidelines for completing application forms include which of the following?
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Read the entire form before beginning to complete it.
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Which of the following is an example of a situational question?
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If you were aware that a coworker submitted false data, what would you do?
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When the interviewer asks you questions about the future, you should provide answers that
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show ambition and interest in succeeding with the company.
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What information should you provide your references so that they can write a recommendation?
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You should provide all this information to your references.
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In a job acceptance letter, your tasks are
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confirming your acceptance, reviewing salary and benefits, and affirming the start date
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Companies use virtual meetings to
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All answer choices provide reasons companies use virtual meetings.
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Saying words correctly and clearly with the accepted sounds and accented syllables reflects
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proper pronunciation.
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How do recruiters and employers view the importance of professional behavior in the workplace?
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Good manners and a businesslike, professional demeanor are among the top skills recruiters seek in applicants.
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You recently chaired a team implementing new federal confidentiality requirements. After implementation, you must evaluate each team member's performance. Which of the following suggestions about giving constructive criticism is not accurate?
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To show more compassion, be as vague as possible.
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What is the first thing you should do before making a business telephone call?
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Ask yourself if the phone call is necessary.
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Which of the following would have a negative impact on a group?
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Failing to stay on task
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Which of the following is the best advice to follow when dealing with conflict in a team?
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Look for areas of mutual agreement.
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The benefits of voice mail include eliminating unnecessary chit chat, telephone tag, inaccurate messages, and
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time zone barriers.
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What type of print resource provides excellent in-depth, historical data?
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Books
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All proposals should show the value and benefits of the product or services being recommended and
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use easy-to-understand language.
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Tanika must prepare a formal report detailing the findings of a year-long study of her company's new wellness program. In this report she must discuss employee absenteeism before and after the program's implementation. What type of organizational pattern will she likely use?
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Compare/Contrast
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Paraphrasing is
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restating an original passage in your own words.
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Logan has just completed the writing of a report on e-waste generated by his company. What should he do next?
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Edit and proofread the report.
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In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?
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Flowchart
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Primary research data can be defined as
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information gained from firsthand experience and observation.
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Tyler is writing a report that analyzes the GlobalCom, Inc., market share of cell phone subscriptions worldwide by region. He will probably organize his report
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geographically with sections representing each region's market share.
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A work plan for a formal report should
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include a clear problem statement, a purpose statement, and a description of the research methods to be used.
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Which of the following is considered unethical on a résumé?
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All answer choices are unethical.
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The most popular résumé format is the?
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?chronological format.
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Which of the following would help an individual assess his or her employment qualifications?
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Do I speak, write, or understand another language?
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Employers today will probably ask you to submit your résumé in any of following formats except as a
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professionally typeset document.
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All of the following are ways you can develop a personal brand except
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creating an attractive résumé.
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Which of the following statements about résumés is inaccurate?
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An ethical résumé may include half-truths but not outright lies.
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Which of the following statements uses an action verb to highlight an aptitude?
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Mastered QuickBooks Pro accounting software in 20 hours with minimal instruction
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Which of the following is the best advice to follow for a cover message accompanying a résumé sent by e-mail or fax?
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Take the time to prepare a customized cover message to accompany your résumé sent electronically.
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Before giving a presentation, you should
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All answer choices are steps that a speaker should complete prior to giving a presentation.
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Connor opened his presentation to an audience of business owners with this statement: If you want to reduce employee benefit costs by at least 15 percent without hurting employee morale or impacting your work environment, please stand up right now. By asking them to stand, Connor is
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capturing listeners' attention and getting them involved.
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After you determine your purpose and analyze your audience, your next step is to
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collect information.
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Jessica tells her audience about her five years' experience as a social networking professional helping over 100 local businesses learn to use social networking as an effective marketing tool. Jessica is attempting to
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identify herself and establish credibility.
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Because the presenter can create dynamic, colorful presentations that incorporate audio, videos, images, animation, and hyperlinks, one of the most popular visual aids is
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multimedia slides.
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For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that
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each slide has no more than six words per line and no more than six lines.
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Niccolo is nervous about his upcoming presentation. Which of these techniques will overcome his case of nerves and allow Niccolo to deliver a good presentation?
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Ignore any stumbles and keep going.
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You should do all of the following in the introduction of a presentation except
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develop the main points with adequate explanation and details.
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Anna plans to use a ?PowerPoint presentation in her speech. What advice should she follow?
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?Use a laser pointer to draw her audience's attention to important points on her PowerPoint slides.
