Question 1

________ includes the receiving, storing, handling, and tracking of everything in a company\'s stock.    Total quality management   ISO 9001   Six Sigma   Inventory control   Process layout

Accepted Answer

Inventory control

Question 2

Which of the following resources is NOT designed to help businesses connect with suppliers?   the local chamber of commerce   the Better Business Bureau   the International Organization for Standardization   the Internet   trade magazines

Accepted Answer

the International Organization for Standardization

Question 3

When operating with a just-in-time inventory system, suppliers deliver parts and materials right at the time that the buyer is going to use them in the production process.  True  False

Accepted Answer

True

Question 4

Transportation costs are one of the major expenses that many manufacturing companies must consider.  True  False

Accepted Answer

True

Question 5

Supply chains are not part of service industries. Answers:  True False

Accepted Answer

False Giai ?o?n 1: PhÃ¢n ph?i (Distribution) ?Ã³ lÃ  qu?n lÃ½ m?t cÃ¡ch cÃ³ h? th?ng cÃ¡c ho?t ??ng liÃªn quan v?i nhau nh?m ??m b?o cung c?p s?n ph?m, hÃ ng hoÃ¡ cho khÃ¡ch hÃ ng m?t cÃ¡ch hi?u qu? nh?t. Giai ?o?n nÃ y bao g?m cÃ¡c ho?t ??ng nghi?p v? sau:  S?n xu?t (LÃ m gÃ¬, nh? th? nÃ o, khi nÃ o) V?n chuy?n (Khi nÃ o, v?n chuy?n nh? th? nÃ o) T?n kho (Chi phÃ­ s?n xu?t vÃ  l?u tr?) ??nh v? (N?i nÃ o t?t nh?t ?? lÃ m cÃ¡i gÃ¬) ThÃ´ng tin (C? s? ?? ra quy?t ??nh)

Question 6

Enterprise resource planning (ERP) takes MRP one step further because it ________.   undertakes a plan-do-check-act (PDCA) cycle   performs inventory control and process scheduling for manufacturing   electronically tracks the status and quantity of each item in the system   integrates inventory control and process scheduling with a firm\'s finance, marketing, and HR functions   allows materials to be ordered only as they are needed

Accepted Answer

integrates inventory control and process scheduling with a firm\'s finance, marketing, and HR functions

Question 7

The Six Sigma approach to quality control ________.   involves correcting defects at the end of the production cycle   finds potential problems early to prevent recurrence   requires a team to inspect products at the end of production   views quality control as a marketing role   allows six errors per batch

Accepted Answer

finds potential problems early to prevent recurrence

Question 8

The addition of using robots in production systems has reduced the need for technicians and engineers.  True  False

Accepted Answer

False

Question 9

Which statement BEST describes the concept of \"total quality\"?   Total quality is about inspecting products when they are finished.   Total quality is about reaching a peak level of quality and maintaining it.   Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness.   Total quality is about building quality into every step of the production process.   Total quality is about shifting the responsibility for quality control to one team.

Accepted Answer

Total quality is about building quality into every step of the production process.

Question 10

1. The overall purpose of the plan-do-check-act cycle is to ________.    better accommodate employee needs    improve products and services by reducing potential errors    maximize production with the fewest employees    minimize production costs    provide custom products at minimal expense

Accepted Answer

b

Question 11

1. Crystal is the production manager at Pawelk\'s, a vacuum cleaner manufacturer. When ordering from her supplier, she must ensure that it does all of the following EXCEPT ________.    meets product deadlines    offers a competitive price    provides trusted quality    delivers appropriate quantities    gives positive recommendations

Accepted Answer

e

Question 12

1. ________ includes the receiving, storing, handling, and tracking of everything in a company\'s stock.    Process layout    Total quality management    Six Sigma    ISO 9001    Inventory control

Accepted Answer

e

Question 13

1. Kim is implementing the concept of total quality management within her company. The results she expects include ________.    a higher standard of products and increased cost savings    higher prices for products due to the extra process involved    a limited presence in the global marketplace    putting the responsibility for quality on just one team

Accepted Answer

a

Question 14

1. Which of the following refers to the use of a computer to create two-dimensional or three-dimensional models of physical parts?    computer-aided manufacturing systems    computer-aided design systems    computer-integrated design systems    computer-adapted robotic system    computer-designed manufacturing systems

Accepted Answer

b

Question 15

1. Prior to the implementation of total quality management, defective items were ________.    stored indefinitely    incorporated into a new product    sold at a premium    scrapped or reworked    passed off as perfect products

Accepted Answer

d

Question 16

QUESTION 2  Kim is implementing the concept of total quality management within her company. The results she expects include ________.   putting the responsibility for quality on just one team   a one-time product improvement unlikely to reproduce   a higher standard of products and increased cost savings   higher prices for products due to the extra process involved   a limited presence in the global marketplace

Accepted Answer

3

Question 17

QUESTION 3  Flexible production is made up of four components. Which of the following is NOT a component?   prospect-to-cash   central computers   material handling systems   processing machines   human labor

Accepted Answer

a

Question 18

QUESTION 4  Retro Inc. wanted to reduce the amount of supplies it had on hand at any given time to the minimum required. To accomplish this goal, it implemented a ________ system.   visual assessment   reserve stock system   stock book solution   just-in-time

Accepted Answer

5

Question 19

QUESTION 5  A factory is planning to open in a small town that is currently struggling economically. The town residents should expect ________.   reduced personal taxes   an improved economy   a decrease in local traffic   an increase in natural resources   lower standards of living

Accepted Answer

2

Question 20

1. With a mass customization system, products are produced based on specific customer wants and needs.  True  False

Accepted Answer

a

Question 21

QUESTION 8  Which of the following statements is NOT true?   Supply chain management can help companies reduce their carbon footprints.   The customer is at the end of the supply chain.   A supply chain is fluid and constantly changing.   Good supply chain management can improve efficiencies among all components of the production and distribution process.   As long as most of the links are strong, one or two weak links won\'t adversely affect the chain.

Accepted Answer

5

Question 22

Which of the following business management systems consolidates information into a central database that is accessible to various system modules?   lean production   total quality management   material requirement planning   statistical process control   ......enterprise resource planning

Accepted Answer

5

Question 23

QUESTION 10  The overall purpose of the plan-do-check-act cycle is to ________.   minimize production costs   improve products and services by reducing potential errors   better accommodate employee needs   maximize production with the fewest employees   provide custom products at minimal expense

Accepted Answer

2

Question 24

1. Fiona is in charge of quality control testing for her company. Her method of quality control is to build quality into every step of the production process. This is the total quality management approach.  True  False

Accepted Answer

a

Question 25

1. American Girl, Inc. manufactures dolls with a variety of hair, eye, and skin colors as well as a variety of hairstyles. Consumers are able to choose the combination of features that meet their needs. The doll is then manufactured according to the customer requirements. American Girl, Inc. must use ________.    just-in-time production    mass customization    inflexible production    mass production    order management

Accepted Answer

b

Question 26

QUESTION 1  Manufacturers use CAM (computer aided manufacturing) to create three-dimensional designs of products before they are built.  True  False

Accepted Answer

b

Question 27

In production, scheduling refers to the efficient organization of equipment, facilities, labor, and materials. True  False

Accepted Answer

1

Question 28

QUESTION 1  The production manager is responsible for all of the following EXCEPT ________.   increasing productivity   making buying decisions   setting schedules   overseeing quality control   preparing financial reports

Accepted Answer

5

Question 29

1 Which of the following statements is NOT true?   Good supply chain management can improve efficiencies among all components of the production and distribution process.   A supply chain is fluid and constantly changing.   The customer is at the end of the supply chain.   Supply chain management can help companies reduce their carbon footprints.   As long as most of the links are strong, one or two weak links won\'t adversely affect the chain.

Accepted Answer

5

Question 30

Enterprise resource planning (ERP) takes MRP one step further because it ________.   allows materials to be ordered only as they are needed   undertakes a plan-do-check-act (PDCA) cycle   electronically tracks the status and quantity of each item in the system   performs inventory control and process scheduling for manufacturing   integrates inventory control and process scheduling with a firm\'s finance, marketing, and HR functions

Accepted Answer

5

Question 31

Retro Inc. wanted to reduce the amount of supplies it had on hand at any given time to the minimum required. To accomplish this goal, it implemented a ________ system.   TQM   reserve stock system   stock book solution   visual assessment   just-in-time

Accepted Answer

5

Question 32

Prior to the implementation of total quality management, defective items were ________.   passed off as perfect products   scrapped or reworked   incorporated into a new product   sold at a premium   stored indefinitely

Accepted Answer

2

Question 33

MRP helps managers ________.   build quality into each step of the production process   assign the order and timing in which jobs are completed on specific projects   assign jobs to specific machines so that they can be completed most efficiently   identify the critical path for producing materials within a specified time   make sure the right parts and materials are available at the right time

Accepted Answer

5

Question 34

When opening a restaurant, which of the following considerations would likely be MOST important?   proximity to market   proximity to hazardous waste disposal   proximity to airports   proximity to utilities   proximity to raw materials

Accepted Answer

5

Question 35

Enterprise resource planning (ERP) is simpler and less sophisticated than manufacturing resource planning (MRP).  True  False

Accepted Answer

2

Question 36

An advantage of CAD (Computer Aided Design) and CAM (Computer Assisted Manufacturing) to manufacturers is it ________.   requires little time and investment to set up and learn the necessary software   replaces the need for human labor by using robots   reduces the costs of materials needed to be kept in the inventory   provides custom-designed products without incurring higher costs   is less complicated to operate than other manufacturing software

Accepted Answer

4

Question 37

Jamie is given a routine project to manage and is told materials will become available in three weeks. She has built a strong relationship and trust level with the supplier. Her next step is to ________.   contact her suppliers to see if materials can be shipped sooner   develop a schedule based on the shipping date   assign the job to an entire work center   determine the start date based on project completion date   develop a schedule and determine a shipping date

Accepted Answer

2 - khong phai . bi sai

Question 38

QUESTION 1  The old method of quality control in the United States believed it was best to test products ________.   after completion of a product   after every step in the assembly line   during the production process   just prior to completion   at least 3 times before completion

Accepted Answer

2

Question 39

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm\'s production process?   assimilation engineering   synchronized engineering   simultaneous engineering   capacity engineering   integration engineering

Accepted Answer

3

Question 40

The MOST frequent reason that some corporations send their manufacturing operations outside of the United States is to find highly skilled workers who ________.   speak more languages than their U.S. counterparts   commute for longer distances than their U.S. counterparts   take fewer days off than their U.S. counterparts   have a better work ethic than their U.S. counterparts   require lower wages than their U.S. counterparts

Accepted Answer

5

Question 41

Which of the following computer-based programs lets a manager know what resources are needed by a particular date to fill an order on time?   statistical process control   radio frequency identification   materials requirement planning   computer-aided manufacturing   stock book solution

Accepted Answer

1

Question 42

Proximity to ________ refers to the availability of public infrastructure services.   labor   raw materials   hazardous waste disposal   utilities   markets

Accepted Answer

5

Question 43

QUESTION 6  Jim is in charge of inventory control for his company. He has parts and materials set aside that are not to be used unless absolutely necessary. Jim uses a(n) ________ inventory control system.   ERP   visual assessment   just-in-time   stock book solution   reserve stock system

Accepted Answer

5

Question 44

Jeff is part of his company\'s production management team. His team is responsible for doing all of the following EXCEPT ________.   ensuring quality control at his firm   increasing his firm\'s productivity   reducing his firm\'s costs   identifying business prospects that his firm will pursue   improving the satisfaction of his firm\'s customers

Accepted Answer

4

Question 45

In production, scheduling refers to the efficient organization of equipment, facilities, labor, and materials.  True  False

Accepted Answer

True

Question 46

Supply chain management can help companies reduce their carbon footprint.  True  False

Accepted Answer

True

Question 47

Which of the following business management systems consolidates information into a central database that is accessible to various system modules?   enterprise resource planning   material requirement planning   lean production   total quality management   statistical process control

Accepted Answer

1

Question 48

Cost is the only consideration when choosing a supplier.  True  False

Accepted Answer

2

Question 49

1 Production is the process through which resources are converted into finished products and given value.  True  False

Accepted Answer

1

Question 50

Jim runs a plant that produces cosmetics and uses a flexible manufacturing production process, while his brother Bill runs a plant that manufactures basic household appliances using a mass production system. The benefit Jim\'s plant has over Bill\'s plant is that Jim\'s plant is that it ________.   is rigid and therefore significantly less expensive   can produce products with slight variations   focuses on reducing waste and improving flow   produces a large quantity of goods more quickly   stops or slows production down to customize small batches when customization is desired

Accepted Answer

can produce products with slight variations

Question 51

A company uses machines programmed to process different part types simultaneously, allowing them to mass-produce customized products. This company uses a ________ manufacturing process.   mass   lean production   customer-driven   prospect-to-cash   flexible

Accepted Answer

flexible

Question 52

1. Jim runs a plant that produces cosmetics and uses a flexible manufacturing production process, while his brother Bill runs a plant that manufactures basic household appliances using a mass production system. The benefit Jim\'s plant has over Bill\'s plant is that Jim\'s plant is that it ________.    produces a large quantity of goods more quickly    can produce products with slight variations    stops or slows production down to customize small batches when customization is desired    focuses on reducing waste and improving flow    is rigid and therefore significantly less expensive

Accepted Answer

b

Question 53

Victor has no desire to supervise other employees, so his company has no way to offer him promotional opportunities.  True  False

Accepted Answer

false

Question 54

Production is the process through which resources are converted into finished products and given value.  True  False

Accepted Answer

True

Question 55

Which of the following is NOT a component of how labor affects location decisions?   skill level of labor force   availability of transportation   laws and regulations   living conditions   affordability of labor

Accepted Answer

Living conditions

Question 56

QUESTION 1  Which quality control approach involves inspecting a random sample of products at every phase of production?   six sigma processes   PDCA cycle   total quality management   statistical process control   ISO 9001

Accepted Answer

4

Question 57

Which of the following business management systems consolidates information into a central database that is accessible to various system modules?   enterprise resource planning   lean production   statistical process control   material requirement planning   total quality management

Accepted Answer

1

Question 58

In addition to increased production and reduced costs in production systems, technology may also improve product quality but decrease the product variety.  True  False

Accepted Answer

True

Question 59

In addition to increased production and reduced costs in production systems, technology may also improve product quality but decrease the product variety. Answers:  True False

Accepted Answer

False

Question 60

Kim is implementing the concept of total quality management within her company. The results she expects include ________.   higher prices for products due to the extra process involved   a higher standard of products and increased cost savings   a one-time product improvement unlikely to reproduce   putting the responsibility for quality on just one team   a limited presence in the global marketplace

Accepted Answer

a higher standard of products and increased cost savings

Question 61

lexible production is made up of four components. Which of the following is NOT a component? Answers:  prospect-to-cash processing machines human labor central computers material handling systems

Accepted Answer

prospect-to-cash

Question 62

The old method of quality control in the United States believed it was best to test products ________.   after completion of a product   just prior to completion   during the production process   after every step in the assembly line   at least 3 times before completion

Accepted Answer

after completion of a product

Question 63

Retro Inc. wanted to reduce the amount of supplies it had on hand at any given time to the minimum required. To accomplish this goal, it implemented a ________ system.   TQM   just-in-time   stock book solution   visual assessment   reserve stock system

Accepted Answer

just-in-time

Question 64

Manufacturers use CAM (computer aided manufacturing) to create three-dimensional designs of products before they are built.  True  False

Accepted Answer

False

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