question

True or False: Motivation is the drive to satisfy a need

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true

question

True or False: The original result of the hawthorne studies proved that employees were much more productive when they worked in well-lit areas than when they worked in poorly lit areas

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False

question

True or False: According to maslow, a satisfied need is no longer a motivator

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True

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True or False: Herzbergs research examined how conditions related to the job itself affected the motivation of employees

answer

True

question

True or False: Herzbergs research found that improvements in work environment were a more effective way to motivate employees than improvements in job content

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False

question

True or False: job enrichment is based on Herzbergs higher motivators, such as responsibility, achievement, and recognition

answer

True

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True or False: Theory x management has essentially disappeared from the real world workplace

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false

question

True or False: Theory Y assumes that the main factor that motivates most employees is the desire to earn money

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false

question

True or False: Goal setting theory is based on the notion that setting ambitious but attainable goals can enhance worker motivation

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true

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True or False: Teamwork tends to occur naturally within business organizations regardless of the plans or actions of managers

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false

question

_______ was the father of scientific management

answer

Fredrick Taylor

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The management approach used at UPS, when teaching drivers how to stack boxes correctly and efficiently, is an example of ________

answer

scientific management

question

the most important impact of Hawthorne studies was that it...

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changed the direction of research away from taylors scientific management toward the study of human based management

question

john dropped out of school after 9th grade, has few skills, he is a part time employee at a small retailer earning minimum wage, he is struggling to make bills and feed his family. John is having trouble meeting his_______

answer

Physiological needs

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Herzbergs research found that safe working conditions and good pay....

answer

helped maintain worker satisfaction, but did little to increase motivation

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which of the following practices would be most consistent with the views of fredrick taylor? A.) Job enlargement B.) Job simplification C.) Job enrichment D.) Job rotation

answer

B.) Job simplification

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Theory Y managers would tend too...

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Have confidence in the ability of employees to solve problems that arise during work

question

According to goal setting theory, in order for goals to enhance motivaion and performance they must be...

answer

accompanied by feedback

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Which of the following would be most closely tied to the idea that employee motivation requires that the rewards for completing a task are sufficient to justify the effort? A.) Theory Z B.) Theory X C.) Equity theory D.) Expectancy Theory

answer

expectancy theory

question

Jerry stead, the chairmen of Ingram Micro a 13,000 employee technology provider, answers his own phone line to take calls from employees. He claims that if the company is doing something right, he wants to know, and if there is something to change, then we also wants to know. Jerry Stead is building teamwork by...

answer

Creating an organizational culture that rewards listening

question

True or False: throughout american history, the relationship between managers and employees has been fairly smooth

answer

False

question

True or False: labor unions played a major role in establishing minimum wage laws, child-labor laws, and improvements in job safety

answer

True

question

True or False: a yellow dog contract required workers to agree not to join a union as a condition of their employment

answer

True

question

True or False: The norris-la guardia Act prohibited courts from issuing injunctions against nonviolent union activist

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True

question

True or False: duruing the 1970s, the primary objective of most labor unions was to gain additional pay and benefits from their members

answer

true

question

True or False: during the 1980s, unions became increasingly concerned with the issue of job security and union recognition

answer

true

question

True or False: the strike historically has been the most powerful weapon unions use to achieve their objectives in labor disputes

answer

true

question

True or False: postal workers and other employees of the federal government who provide important services are allowed to form unions but are denied the right to strike

answer

true

question

True or False: management consultant Peter Drucker has long been critical of executive pay levels

answer

True

question

True or False: \"Quid Pro Quo\" sexual harassment occurs when a persons conduct creates an offensive, hostile, or intimidating work environment which adversely affects the job performance of some other employees

answer

false

question

Which of the following statements is most consistent with todays views on marketing? A.) Theres a sucker born every minute B.) find out what your competition does and do it better C.) a good promotional campaign can sell anything D.) learn about your customers and exceed their expectations

answer

D.) learn about your customers and exceed their expectations

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_______ occurs when good are traded directly for other goods.

answer

Barter

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The redesign and new colors added to US paper money is intended to...

answer

make currency more difficult to

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the organization responsible for conducting monetary policy in the United States is the...

answer

Federal Reserve System

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The ________ represents one of the feds most powerful monetary policy tools

answer

Reserve Requirements

question

The Banking panic of 1907 and the resulting cash shortage led to the formation of the

answer

Federal reserve system

question

As a response to the bank failures of the ______, a system of federal deposit insurance was established to strengthen banking systems.

answer

Great Depression

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A ______ is a profit-seeking organization that receives deposits from individuals and corporations and uses some of these deposits to make loans

answer

Commercial Bank

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Which of the following represents the technical name for a checking account A.) Free deposit B.) Variable annuity C.) Demand deposit D.) Certificate of deposit

answer

C.) Demand Deposit

question

The FDIC insures individual accounts in member institutions up to a maximum of $.....

answer

$100,000

question

The dissatisfaction of internet bank customers stems from:

answer

their desire for more personal service

question

True or False: the value of education is often exaggerated when searching for a good job

answer

false

question

True or False: the average lifetime income of someone with an undergraduate degree us about $1.6 million higher then someone with only a highschool diploma

answer

true

question

True or False: over 35% of us households do not have a retirement fund

answer

true

question

True or False: most people find it relatively easy to live frugally

answer

false

question

True or False: in order to accumulate enough wealth to get started toward achieving their goals many people have to make a significant sacrifice in their standard of living for several years

answer

true

question

True or False: once they've accumulated enough money, buying a low priced home is often a good investment for young adults

answer

true

question

True or False: before getting married, a couple should discuss and agree upon a financial strategy

answer

true

question

True or False: life insurance is not needed in families when the husband and wife both work

answer

false

question

True or False: the number of workers paying into social security per retired individual receiving benefits is decreasing

answer

true

question

True or False: regardless of potential change, you can count on social security to provide you with a comfortable retirement

answer

False

Motivation and Needs: True or False?

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