BIA 253 Chapter 2 – Flashcards
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7 Questions Business Professionals need to be able to answer?
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Can we change the way we work to better achieve our goals can we do our work with less cost How can we eliminate special cases? Why is it so hard to get something done? Why do we have so many forms to fill out? Can we improve processes by using information systems? Do our information systems need to be changed to more closely fit our process?
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What is a Business Process?
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network of activities from accomplishing business function
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What is a business process modeling notation?
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BPMN International standard for creating business process diagrams
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What is Swimlane Format?
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graphical arrangement in which all of the activities for a given role are shown in a single vertical lane
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What are activities?
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specific tasks that need to be accomplished as part of the process shown in a rectangle with rounded corners on BPMN
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What is a role?
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is a subset of the activities in the business process that is performed by an actor ex. Vendor, Buyer
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What is an actor?
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a person, group, department, organization, or an information system Hardware and People take action
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How do we symbolize the start of the business process?
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by a thin circle
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How do we symbolize the end of the business process?
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by a thick circle
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What is a respository?
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collection of data that is stored in business process. Can be computer databases, or collections in files in the cloud
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What are data flows?
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the movement of data from one activity to another The data can be delivered via email or text message, phone or fax
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What are sequence flows?
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moving from one activity to the other in bold lines
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Effective
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Org. accomplish its strategy
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Efficiency
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ratio of benefits to costs
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Instructions
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what to do Software (instructions for hardware) Procedure (for people)
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Data
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bridge bxt computer and humans
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Automation
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process activity cosnsists of moving work from the right hand side to the left hand side (people to computer)
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Information
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knowledge derived from data (mean, median, mode) Graph in your mind
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Data
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recorded facts or figure
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Requirements of Data
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Accuracy --> correct can complete Timely --> available in time for intended use Relevant --> summarized to appropriate level for your job Just Barely Sufficient --> may need to ignore insufficient data Worth its cost --> benefits of data outweight the cost of the data
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In a swim lane format, _____ are specific tasks that must be accomplished as part of a business process
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activities
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In swim lane format, activities are shown in?
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rectangles with rounded corners
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Which of the following statement is true about a role in business? Activities of a business process are made up of roles. A given role should be fulfilled by just one person. The name of the role is written at the top of the swimlane. An employee can be associated with only one particular role.
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The name of the role is written at the top of the swimlane
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The software and procedure components of the IS framework are both ________.
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sets of instructions
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Why do we use roles instead of a person name?
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The person may leave the company or his/her role may change within the company
