BCOM 3360 – Flashcard
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Why are communications skills important?
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Surveys of employers consistently show that communication skills are critical to effective job placement, performance, career advancement, and organizational success. In making hiring decisions, employers often rank communication skills among the most requested competencies.
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Which of the following statements about writing skills is most accurate?
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Writing skills take on a new importance because many people are not working together in one place. They stay connected through spoken and written messages. Hence, the ability to write well and be concise is now a necessity.
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Which of the following statements about workplace diversity is accurate?
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The U.S. workforce is becoming increasingly diverse. The white non-Hispanic population of the United States is expected to drop from 79 percent in 1980 to 64 percent in 2020. Hispanics will climb from 6 percent to 17 percent, African Americans will increase from 12 percent to 13 percent., and Asians and Pacific Islanders will rise from 2 percent to 6 percent. In addition to increasing number of minorities, the workforce will see a big jump in older workers. By 2020, the number of workers aged 55 and older will grow to 20 percent. As a result of these and other demographic trends, businesses must create work environments that value and support all people. Communicating in this diverse work environment requires new attitudes and skills. Acquiring these new employment skills is certainly worth the effort because of the benefits diversity brings to consumers, work teams, and business organizations. A diverse staff is better able to read trends and respond to the increasingly diverse customer base in local and world markets. In the workplace, diversity also makes good business sense. Teams made up of people with various experiences are more likely to create the product that consumers demand. Customers also want to deal with companies that respect their values. They're more likely to say, "If you're company whose ads do not include me, or whose workforce does not include me, I will not buy from you." Learning to cooporate and communicate successfully with diverse coworkers should be a major priority for all businesspeople.
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Which of the following is the best definition for communication?
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What are the three basic functions of business communication?
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If you know your soft skills will be evaluated during the job interview what should you practice before the interview?
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If you have formed a committee to rewrite the company's mission statement what phase of team development are they experiencing?
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Which of the following statements about conflict is accurate?
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If you're putting together a team to brainstorm product development and you want your team to be most successful what should you do?
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If you're planning a meeting to develop a new procedure to handle employee grievances how many participants should you invite?
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If you're the team leader and you want to make sure the people sticks to the agenda what should you do to move the meeting along?
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Which of the following statement about virtual meetings is accurate?
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Which is the following is not a factor that causes poor listening habits?
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If you spend a lot of time listening to your colleagues in meetings and you need to remember what they say you're engaged in what type of listening?
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What is the most accurate statement about casual apparel at the workplace?
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If you're going to starts new job soon and you need to exhibit proper business etiquette what's the best advice you can give someone?
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What's one of the major reasons that companies do not want to expand around the world?
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Persons from many cultures wants to fulfill their dreams what are the two countries people head towards?
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If you're writing a business letter to a French client what should you make sure you do in the letter?
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What's the best advice for citing numbers when writing letters to business people of other cultures?
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Which U.S. laws prohibit payments to foreign officials?
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What organization promotes treaties that ban the practice of bribery?
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What takes place in the third phase in the 3 x 3 writing process?
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Which of the following is an example of a message with a secondary purpose?
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If you're virtual team is working on a project with several shared documents and you want to use communication that will allow team member to add, remove or edit digital content your best choice is what?
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If you're preparing a self brochure and you need to profile your audience what questions would you ask yourself to profile your audience?
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What affects how a receiver feels on reading or hearing a message?
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If you see the phrase or sentence, " So that your needs can be better met in the future " this is an example of what?
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You want to use strong verbs and concrete nouns to give your readers more information. Which of the following sentences meets that goal?
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Which of the following is the most accurate statement about team writing?
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If you're part of a virtual team collaborating on a written proposal what tools can help you to work together on a shared document?
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Which of the following sentences contains the least dangerous wording?
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Which of the following scenarios would most likely require a scientific experimentation?
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Which of the following examples should be organized in a direct pattern?
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Sensitive messages that deliver bad news should be organized in what pattern?
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A computer can help you better written messages......what else?
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If you want to make sure your sentences are easily understood how long should you make them?
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If you want to emphasis new features of a product what do you do?
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Which of the following is an example of a passive voice?
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Which of the following statements about paragraphs is the most accurate?
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