Technology – BCIS Flashcards
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is a cell phone with additional feature such as a camera; internet connectivity; not taking capabilities; GPS capabilities; and digital music and video players. A smartphone is really a handheld computer.
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Smartphone
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handles tasks specific to technology management and coordinates the interaction of all technology devices. System software includes network operating system software, drivers for your printer and scanner, operating system software such as Windows XP and Mac OS, and utility software such as anti-virus software, uninstaller software, and file security software.
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System software
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is the software that enables you to solve specific problems and perform specific tasks. Microsoft word, for example, can help you write term papers. From an organizational point of view, payroll software, collaborative software, and inventory management software all are examples of application software.
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Application Software
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(sometimes called a Mid-range computer) is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. Minicomputers are more powerful than desktops computers but also cost more price can rang up to $5,000. Business often use minicomputers as servers, either for hosting a web site or as an internal computer on which shared information and software is placed.
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Minicomputer
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(sometimes called mainframe) is a computer designed to meet the computing needs of hundreds of people in a large business environment. So mainframe computers are a step up in size, power, capability, and cost from minicomputers. They can easily cost in excess of $1 million. With processing speeds grater than 1 Trillion instructions per second. (compared to a typical desktop that can process 3million instructions per second) mainframes can easily handle the processing requests of hundreds (or thousands) of people simultaneously.
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Mainframe computer
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is system software that controls your application software and manages how your hardware devices work together. Popular personal operating system software includes Microsoft Windows, Mac OS.
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Operating system software
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is the most popular device for personal computing needs. You can choose a desktop computer with horizontal system box or vertical (Tower)
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Desktop Computer
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stands for third generation standard for mobile devices and its download speed usually varies from just under 1 Mbps to just over 2 Mbps.
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3G
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is fourth generation standard and can be up to 10 times faster than 3G. Its fast enough to watch movies.
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4G
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Utility software that helps you save information if your system crashes and you're forced to turn it off and then back on again.
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Crash-proof software
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Vertical market software - is application software that is unique to a particular industry. For example, the health care industry has a variety of application software unique to the market segment, including radiology software, patient-scheduling software, nursing allocation software, and pharmaceutical software. Vertical market software is written specifically for an industry.
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Vertical market software
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Utility software that you can use to remove software from your hard disk that you no longer want.
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Uninstaller software
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Utility software that organizes your information on your hand disk in the most efficient way.
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Disk optimization software
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Is the major set of connections for computers on the internet.
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Internet Backbone
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Utility software that filters unwanted e-mail from your inbox. Spam is roughly equivalent to unsolicited telephone marketing calls.
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Spam blocker software
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Deals with the planning for development, management, and use of information technology tools to help people perform all tasks related to information processing and management.
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MSI
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is a short episode of a television programmed made specifically for viewing on the screen of a mobile phone, and usually lasts between one and three minutes.
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Mobisodes
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is data that have a particular meaning within a specific context. The current temperature becomes information if you're deciding what to wear; in deciding what to wear, the date describing the price of a movie rental are not pertinent information ( therefore only data in the context ) Information is a list of ages of all customers. Figure 2.2 example.
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Information
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are raw facts that describe a particular phenomenon such as the current temperature, the price of a movie rental, or your age. Data becomes information when they take on meaning. Figure 2.2 example.
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Data
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the total of all cost that you incur whether or not you sell anything. Ex: rent for office space is a fixed cost.
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Fixed cost
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- Is a collective information - about your customers, your competitors, your business partners, your competitive environment, and your own internal operations, that gives you the ability to make effective, important and often strategic decisions.
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Business Intelligence ( BI )
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goods are as their name implies; they don't exist in the physical world. Ex: Farmville, World of Warcraft.
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Virtual goods
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how much you sell that one unit for. Price which you sale item for.
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Revenue
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the amount it cost to acquire/produce one unit that you will eventually sell to your customers.
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Variable cost
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Technology that help you organization overcome the 80/20 rule, which states that only 20% of the total available products are worth selling.
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Long-tail economics
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Great way to create value for free. You get non-paid non-employees to do your work. Ex: eBay
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Crowdsourcing
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These engines make recommendations to you based on your likes, dislikes, and past purchases.
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Recommendation engines
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is providing a product in a way that customers value more than what your competition is about to do.
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Competitive advantage
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is defined by porter as offering a product or service that is perceived as being "unique" in the marketplace. Ex: Hummer, apple
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Differentiation
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is defined by Porter as offering the same or better quality product or service at a price that is less than what the competition is able to do.
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Overall cost leadership
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as a strategy is usually defined as focusing on offering products and services ( 1) to a particular market segment or buyer group. ( 2 ) within a segment of a product line, and/or ( 3) to a specific geographic market.
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Focus
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an approach in which you allocate in terms of percentages how you will spend your IT dollars on various types of business strategies. For example. If you're only interested in "business-as-usual" but cheaper and faster than the competition, you would focus a great percentage of your IT dollars on a "run" strategy.
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Run-grow-Transform ( RGT ) Framewor
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( SCM ) tracks inventory and information among business processes and across companies.
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Supply Chain management
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is simply the path a product or service follows from the originator of the product or service to the end consumer.
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Distribution Chain
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is a method for producing or delivering a product or service just at the time the customer wants it.
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Just-in-time (JIT)
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Is an IT system that supports supply chain management activities by automating the tracking of inventory and information among business processes and across companies.
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Supply Chain management system
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uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better.
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Customer relationship Management
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is a term that describes a company's offering multiple ways in which customers can interact with it. E-mail, fax, phone and the web are all in ways in which most companies interact with their customers.
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Multi-Channel service delivery
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automatically track all the steps in the sales process.
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Sales force automation
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customer service and support are functions that support CRM after the sale.
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Customer service and support
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Marketing campaign management - helps people within the organization in regard to the marketing campaigns life cycle.
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Marketing campaign management - helps people within the organization in regard to the marketing campaigns life cycle.
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are hard-core, numerical data that allow people to analyze operations and processes and make better decisions.
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Analytics
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are the primary interface to customers and sales channels; they send all the customer information they collect to the database.
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Front office systems
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are used to fulfill and support customer orders and they also send all their customer information to the database.
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Back office system
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is a delivery model for soft ware in which you pay for software on a pay-per-use basis instead of buying the software outright.
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Software-as-a-service - ( SaaS )
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is a collection of integrated software for business management, accounting, finance, human resources, management, inventory management, service and more. ERP system is that it includes all technology systems and software in your organization.
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Enterprise resource planning - ( ERP)
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represents a massive, long-term business investment in a software system with a single focus; such system are often brittle, slow, and nonextensible.
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Legacy information system - ( LIS)
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is a collection of Web-based and mobile technologies that create true interactivity among users, most usually allowing users to be both creators and consumers of content. Social media is fueled by Web 2.0 technologies.
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Social Media
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is the so-called second generation of the Web and focuses on online collaboration.
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Web 2.0
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is a site on which you post information about yourself, create a network of friends, read about them, share content such as photos and videos, and communicate with people.
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Social Networking site
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is the use of a mobile device and its location ( as determined by GPS) to check into locations such as businesses and entertainment venues.
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Location-based services, social locationing
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750million users out of those 50% use it everyday average facebook user has 130 friends total users spent 700 billion minutes per month at any given minute there are 16 million people on facebook.
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Facebook
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A multimedia-based collection of information, services, and Webs sites supported by the Internet. Without the Internet the Web would not exist.
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World Wide Web
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A vast network of computers that connect millions of people all over the world. Schools, government agencies, businesses and others have all connected their internal networks to the Internet. The Internet is really the enabling structure that makes the web possible.
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Internet
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Identifies a specific computer on the Web and the main page of the entire site.
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Domain name
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such as .com, .net, .org, .pro, .edu, .gov,
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TLD - Top-level domains
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is a point on the Internet where several connections converge. At each NAP is at least one computer that simply routes Internet traffic from one place to another. They are owned by companies such as AT, MCI which are Network service providers ( NSP )
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Network access point ( NAP )
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A company that provides people, organizations and businesses access to the Internet. ISP's include AOL, Juno and even your school.
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Internet service provider ( ISP )
