Database marketing allows companies to ____.
mine customer databases and create marketing lists
A_ is a technology that allows users connected to a network to transfer money from one bank account to another.
An ATM initially connects to a(n) __ through a network.
host processor
A_ stores data on a thin microprocessor embedded in the card.
smart card
Many businesses use a(n) __ to send bills electronically instead of mailing their customers paper statements.
bill presentment process
Which of the following is true of telecommuting, as opposed to a standard office job?
requires more discipline and focus
Which of the following is a good tip for avoiding RSI?
Keep the mouse close to the keyboard
Which of the following is an invention of the Industrial Revolution?
Which of the following is an invention of the Information Age?
____uses computers to test product designs before the physical prototype is built.
Computer-aided engineering (CAE)
Which of the following is NOT a component of an MRP system?
financial analysis
A(n) ____ system lets manufacturers purchase and receive components just before they are needed on the assembly line.
just-in-time manufacturing
Libraries use the ____ bar code to identify items.
A bar code represents data that identifies the ____.
manufacturer and item number
A(n) ____ records purchases, processes credit or debit cards, and updates inventory.
point-of-sale system
Which type of criminal database is often made available to the public?
sexually violent offenders
Computers in red-light systems perform all of the following functions EXCEPT ____.
sending an electronic message to the violator
A LoJack device is a wireless ____.
audio-frequency transceiver
Foreign students with visas who attend U.S. schools must provide personal information to the ____ system.
A(n) ____ system helps track and manage events during a crisis.
Web-based collaboration
The U.S. visit database currently stores all of the following types of biometric identifiers EXCEPT ____.
iris or retinal scans
All of the following military technologies use GPS EXCEPT ____.
computer simulations
The practice of conducting polls to gauge public opinion on an issue dates back to the ____ presidency.
Which group of voters is most likely to vote, but least likely to use the Internet?
Americans age 65 or older
Which of the following is NOT true of computerized voting systems?
They provide equal access to every citizen
Which of the following was NOT used to gather data in Census 2000?
the Internet
The IRS allows you to do all of the following at its Web site EXCEPT ____.
have online chats with an IRS representative
Which of the following FBI databases contains DNA profiles?
The ____ was established to help gun dealers perform background checks.
What is the use of advanced computer technology to help health care professionals consult with each other and work together on cases, regardless of where the patients, medical professionals, and relevant clinical data are located.
Which of the following technologies does NOT use satellite links to transmit data?
automatic weather stations
Humans have approximately 30,000 ____ that define their physical traits and many of their behaviors.
Hundreds of automatic weather stations located in ____ measure weather data and transmit it back to a data collection center.
The DART system was developed to track ___.
SETI at home relies on the concept of ____, in which the collective processing power of one or more computers is used to complete a large processing task.
distributed computing
The Geophysical Fluid Dynamics Laboratory (GFDL) has pioneered ____ research for two decades with the goals of better understanding weather phenomena.
computer modeling
Computer-based patient records are entered, stored, and maintained with the help of a(n) ____ system.
electronic medical record (EMR)
A(n) ____ is a test that records the electrical activity of the heart.
DXplain is an example of a(n) ____ system.
decision support system
Which medical Web site provides a database of reference and abstracts from the National Library of Medicine?
Which medical Web site would be most helpful in providing traveler’s health information on specific destinations?
Centers for Disease Control and Prevention
What does a GlucoWatch G2 Biographer monitor?
blood sugar levels
Which of the following is NOT used in computer-aided surgery?
haptic feedback
Computer-generated fractals use ____ to create art.
mathematical formulas
A home or business photographer most likely uses the ____ type of digital camera.
In digital cameras, the image is initially focused on a chip called a(n) ____.
charge-coupled device
One group that completely opposes any manipulation of a digital image is the ____.
____ is a special effect in which one video image is transformed into another image over the course of several frames
An animation software program can computer the positions between the top and bottom of the animation sequence in a process called ____.
Computers process data as ____ that represent on and off states.
A(n) ___ creates sound from digital instructions input by the user, either via a standard computer keyboard or devices resembling
Which of the following is NOT a MIDI component?
File ____ involves uploading a music file to a file-sharing network with distortion, silence, or copyright law warnings.
Dancers rely on a technology called ____ to record and analyze their dance movements.
motion capture
Which of the following theatre departments does NOT use CAD software?
box office
Sculptors use ____ to digitally recreate an existing physical object.
3-D scanning
After you have created a model for your sculpture, you can use ____ to shape your desired medium.
CNC milling machines
A light curtain and treadles are used in an electronic toll collection system to ensure that ____.
all cars are counted and billed correctly
Modern airplanes rely on ____ technology to control landing gear, spoilers, and other components of the planes.
Which of the following is still performed by human drivers on a Civis bus?
The ____ oversees all air traffic control in the United States.
ATSCC (Air Traffic Control System Command Center)
Sabre was the first ____ system to be widely distributed.
CAPPS II is a passenger screening system that stores your ticket information in a(n) ____.
Passenger Name Record
A virtual wind tunnel relies on ____ to predict how air will flow around a vehicle.
computational fluid dynamics
Which of the following is NOT true of computerized car analysis?
is more expensive than physical testing
The ____ is the most powerful computer in most cars.
engine control unit
Collision warning systems use ____ to detect objects.
Smart cars maintain a safe driving interval between your car and other vehicles through a(n) ____ system.
adaptive cruise control
Which of the following is NOT true of today’s smart tires?
adjust tire pressure dynamically, depending on where you are driving
OnStar is an example of a(n) ____ system.
call center telematics
An electronic toll-collection system uses a ____ to store basic account information.
What is the primary objection of the courts towards legislation that limits the distribution of objectionable content?
The government has no right to limit free speech if less restrictive measures are available.
Which of the following statements is true of cyberstalking?
Cybertalkers typically locate their victims in chat rooms, bulletin boards, or newsgroups.
Which of the following ethical viewpoints states that, if any action is not right for everyone to take, then it is not right for anyone to take?
universal law
How do news firms counter the ethical concerns over the mixing of advertising links with news stories in a user’s search results?
The results pages clearly distinguish the sponsored listings from the other search results.
Who receives the largest percentage of the profits made from downloading music files?
online music provider
What service does the Web site turnintin.com provide?
appraisal of the originality of a student’s report
Which of the following statements is NOT true of an ethical decision?
It is universal and applies to everyone in a society.
The ____ specifies that in the United States, a digital signature has the same weight as a traditional signature written on paper.
Digital Millennium Act
Which of the following statements is NOT true of digital signatures?
They cannot be forged
The ____ states that advertising in any medium must be truthful and must not mislead customers.
Federal Trade Commission Act
What is the purpose of the Six/Four software program?
It gives users in countries that monitor Internet access permission to connect to the Internet through a secure network.
U.S. courts are not yet settled in regards to the fair use of copyright material for ____.
Which of the following is NOT a tenet of the Digital Millennium Copyright Act?
Making ISPs liable for transmitting information over the Internet that violates copyright infringement.
Which of the following protections does the Copyright Term Extension Act provide?
Extends the duration of copyright for individual and corporate works.
The green color of the Address bar in the accompanying figure indicates that the site is using a valid ____ SSL certificate.
Repeated threats or other harassment carried out online between adults is referred to as ____.
The ____, implemented in 2001, grants federal authorities expanded surveillance and intelligence-gathering powers, such as broadening their ability to obtain the real identity of Internet users and to intercept Internet communications.
USA Patriot Act
The ____ includes provisions to combat cyberterrorism, including protecting ISPs against lawsuits from customers for revealing private information to law enforcement agencies.
Homeland Security Act of 2002
Computer crime is sometimes referred to as ____.
To explain acceptable computer use to their employees, students, or other users, many organizations and educational institutions publish guidelines for behavior, often called ____.
codes of conduct
____ refers to the act of breaking into a computer or network.
According to a recent study, the total cost per data breach in ____ is $5.4 million—the highest of any country.
the United States
Advocates of ____ state that, unless individuals or businesses protect their access points, they are welcoming others to use them.
war driving
The term ____ refers to accessing someone else’s unsecured Wi-Fi network from the hacker’s current location (such as inside his or her home, outside a Wi-Fi hotspot location, or near a local business).
Wi-Fi piggybacking
____, the most commonly used type of possessed knowledge, are secret words or character combinations associated with an individual.
____ access systems use physical objects for identification purposes and they are frequently used to control access to facilities and computer systems.
possessed object
Increasingly, USB security keys, also called USB security ____—USB flash drives that are inserted into a computer to grant access to a network, to supply Web site usernames and passwords, or to provide other security features—are being used.
____ identify users by a particular unique biological characteristic.
Biometric access systems
A ____ is a security system that essentially creates a wall between a computer or network and the Internet in order to protect against unauthorized access.
____ uses a single secret key to both encrypt and decrypt the file or message.
Private key encryption
Some Web-based encrypted e-mail systems—such as the popular free ____ service—require both the sender and recipient to have accounts through that system.
A ____ provides a secure private tunnel from the user’s computer through the Internet to another destination and is most often used to provide remote employees with secure access to a company network.
virtual private network
____ software can control which devices can be connected to an employee’s computer.
Data-leakage prevention
____ includes any acts of malicious destruction to a computer or computer resource.
computer sabotage
A computer that is controlled by a hacker or other computer criminal is referred to as a ____.
____ is a generic term that refers to any type of malicious software.
A computer ____ is a software program that is installed without the permission or knowledge of the computer user, that is designed to alter the way a computer operates, and that can replicate itself to infect any new media it has access to.
Like a computer virus, a ____ is a malicious program designed to cause damage.
computer worm
A ____ is a malicious program that masquerades as something else—usually as some type of application program.
trojan horse
A computer ____ spreads by creating copies of its code and sending those copies to other computers via a network.
One emerging type of Trojan horse is called a ____-Access Trojan.
Antivirus programs are usually set up to automatically download new ____ from their associated Web site on a regular basis.
threat definitions
A booming area of computer crime involves online fraud, theft, scams, and related activities collectively referred to as ____.
dot cons
____ occurs when someone obtains enough information about a person to be able to masquerade as that person for a variety of activities—usually to buy products or services in that person’s name.
Identify theft
____ can be extremely distressing for victims, can take years to straighten out, and can be very expensive.
Identify theft
Phishing schemes may use a technique called ____, which is setting up spoofed Web sites with addresses slightly different from legitimate sites.
____ is a type of scam that uses spoofed domain names to obtain personal information for use in fraudulent activities.
The best protection against many dot cons is ____.
common sense
When a digitally signed document is received, the recipient’s computer uses the sender’s ____ key to verify the digital signature.
Our networked society has raised a number of ____ concerns.
New security risks are revealed all the time. For instance, it was recently discovered that data from some unencrypted smart meters can be accessed from nearly ____ away, enabling would-be burglars to monitor homes to see if they are occupied based on electricity usage within the homes.
1,000 feet
Although many of us may prefer not to think about it, ____—the complete malfunction of a computer system—and other types of computer-related disasters do happen.
system failure
To facilitate using a computer lock, nearly all computers today come with a ____—a small opening built into the system unit case designed for computer locks.
security slot
____ can be used to secure portable computers, external hard drives, and other portable pieces of hardware to a table or other object.
Cable locks
____ systems encrypt everything stored on the drive (the operating system, application programs, data, temporary files, and so forth) automatically without any user interaction.
The data on the ____ USB flash drive shown in the accompanying figure cannot be accessed until the user enters the appropriate PIN.
Some software tools are not designed to prevent hardware from being stolen; instead, they are designed to aid in its ____.
____ devices are designed to withstand much more physical abuse than conventional devices.
Laptop ____ protect portable computers from scratches and other damage when they are carried in a conventional briefcase or bag.
____ are designed to withstand falls from three feet or more onto concrete, extreme temperature ranges, wet conditions, and use while being bounced around over rough terrain in a vehicle.
Users who want their desktop computers to remain powered up when the electricity goes off should use a(n) ____, as shown in the accompanying figure.
____ are small programs that take care of software-specific problems, or bugs, such as security holes.
To supplement backup procedures, businesses and other organizations should have a(n) ____.
diaster recovery plan
Creating a ____ means making a duplicate copy of important files so that when a problem occurs, you can restore those files using the copy.
A(n) ____ is an alternate location equipped with the computers, cabling, desks, and other equipment necessary to keep a business’s operations going.
hot site
To prevent the counterfeiting of U.S. currency, the Treasury Department releases new currency designs every ____.
7 to 10 years
The term ____ refers to the rights of individuals and companies to control how information about them is collected and used.
information privacy
____ are used for marketing purposes, such as sending advertisements that fit each individual’s interests or trying to sign people up over the phone for some type of service.
Marketing databases
A marketing activity that can be considered a privacy risk is ____.
electronic profiling
Collecting in-depth information about an individual is known as ____.
electronic profiling
Most businesses and Web sites that collect personal information have a(n) ____ that discloses how the personal information you provide will be used.
privacy policy
When spam is sent via IM it is called ____.
For online shopping, signing up for free offers, discussion groups, product registration, and other activities that typically lead to junk e-mail, use a disposable or ____.
throw-away e-mail address
One common way to deal with spam that makes it to your computer is to use a(n) ____.
e-mail filter
By ____, you instruct companies you do business with that they cannot share your personal data with third parties.
opting out
To ____ means to request that you be included in marketing activities or that your information be shared with other companies.
opt in
____ is used specifically for the purpose of recording keystrokes or otherwise monitoring someone’s computer activity.
Computer monitoring software
____ is the use of video cameras to monitor activities of individuals, such as employees or individuals in public locations, for work-related or crime-prevention purposes.
Video surveillance
____ cameras are increasingly being installed in schools in the United States and other countries to enable administrators to monitor both teacher and student activities.
Video surveillance
____ refers to companies recording or observing the actions of employees while on the job.
Employee monitoring
For monitoring the physical locations of employees, video cameras can be used, but another possibility is the use of ____.
video cards
____ refers to the ability of one computing device (a desktop computer, portable computer, or smartphone, for example) on a network (such as the Internet or a mobile phone network) to identify another device on the same network and determine its status.
Presence technology
____ programs can be used to detect and remove some types of illegal computer monitoring and spyware software.
Antispyware software
The ____ implements regulations for unsolicited e-mail messages and lays the groundwork for a federal Do Not E-Mail Registry.
A ____________is a pocket-sized device that typically connects to a smartphone or portable computer to enable the device to display an image on a wall.
pico projector
One of the key enhancements in the newest Bluetooth specification known as _____________ is low energy, which enables small devices to run for years on a single button-sized battery.
Bluetooth Smart
____ mobile payments use RFID to facilitate communication between devices, including transferring payment information, receipts, boarding passes, and other information wirelessly between payment terminals and mobile phones.
Near Field Communications (NFC)
Typically, 3D chips are created by layering individual ____ wafers on top of one another with a special machine that uses cameras to align the wafers properly.
____ chips have a special coating that changes its physical state when heat is applied.
A __________ usually projects the image from a mobile device to a display screen built into the glasses via a wireless connection.
wearable display
____ displays are transparent; the portion of the display that does not currently have an image displayed (and the entire display device when it is off) is nearly as transparent as glass, so the user can see through the screen
Designed initially for mobile phones and other portable devices, an IMOD screen is essentially a complex mirror that uses ____ light to display images.
To record data, holographic storage systems split the light from a blue laser beam into two beams-a ____ beam whose angle determines the address used to store data at that particular location on the storage medium and a signal beam that contains the data.
With holographic storage systems, the signal beam passes through a device called a ____ light modulator (SLM), which translates the data’s 0s and 1s into a hologram.
Today’s holographic storage systems typically consist of a holographic drive and removable recordable holographic discs, with current capacities ranging from 300 GB to ____ GB per cartridge.
Most people agree that nanotechnology involves creating computer components, machines, and other structures that are less than ____ nanometers in size.
The wall of a single-walled carbon nanotube is only one carbon atom thick and the tube diameter is approximately ____ times smaller than a human hair.
One recent development in new technology is ____ that can remove contaminants from water sources.
A(n) ____ computer uses light, such as from laser beams or infrared beams, to perform digital computations.
While some researchers are working on developing an all-optical computer, others believe that a mix of optical and electronic components, referred to as an ____ computer, may be the best bet for the future.
One new improvement to videoconferencing technology to make it more closely mimic a real-time meeting environment is ____ videoconferencing.
Power over Ethernet (PoE) allows both ____ power and data to be sent over standard Ethernet cables.
Developed in the late 1990s, Wi-Fi (for wireless fidelity) is a family of wireless networking standards that use the IEEE standard ____.
The speed and distance of a Wi-Fi network depends on a variety of factors, such as the particular Wi-Fi standard and ____.
-the number of solid objects between the access point and PC (walls, doors)
-interference from devices using radio frequencies (baby monitors, microwave ovens)
-the hardware being used
In general, Wi-Fi is designed for data transfers between ____ feet indoors.
100 to 300
____ is one of the Wi-Fi standards most widely used today.
____ applications that exist in some form today include intelligent agents, expert systems, neural networks, and robotics.
artificial intelligence
Self-driving cars, like Google’s autonomous cars, are essentially __________.
robotic cars
The ____ Web is a predicted evolution of the current Web in which all Web content is stored in formats that are more easily read by software applications and intelligent agents.
One example of a neural network is a(n) ____ system that uses cameras to inspect objects and make determinations-for example, the systems that check products for defects at manufacturing plants.
When using a(n) ____ system, it is important to realize that its conclusions are based on the data and rules stored in its knowledge base, as well as the information provided by the users.
A(n) ____ network, like the one used by the technology in the accompanying figure, is designed to emulate the brain’s pattern-recognition process in order to recognize patterns in data and make more progressive leaps in associations and predictions than conventional computer systems.
____ is the process of connecting the brain with a computer, such as implanting electrodes directly into the brain to restore lost functionality to or facilitate the communications of severely disabled individuals.
Privacy-rights advocates worry that the ____ could someday be used by the government to track citizens.
Home monitoring systems designed for the home include ______________ .
a. home health monitoring systems
b. smart door locks
c. smart thermostats
d. all of the above
Telesurgery is a form of robot-assisted surgery, in which a robot controlled by a physician operates on the patient, and which typically uses ____ to give the human surgeon an extremely close view of the surgical area.
____ is involved with the development of robotic prosthetic arms that feel, look, and perform like natural arms, which will be used by military personnel who are injured in the line of duty.
An emerging military robotic application is the ____ suit, which is a wearable robotic system designed to give an individual additional physical capabilities and protection.
Telesurgery is typically ____ than normal surgery.
-less invasive
-more precise
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