BCIS Exam 1 Quiz 2 Questions – Flashcards
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In the swimlane format, the specific tasks that need to be accomplished as part of a business process are known as ________.
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activities
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According to the business process modeling notation standard, the start of a business process is symbolized by a ________.
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circle having a narrow border
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Which of the following information is good information for the CEO of a call center?
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department-level averages of revenue generation figures
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Which of the following statements is true about business process modeling notation?
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The medium of data flow is represented by thick solid lines.
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Automation of a process activity consists of moving work from the ________ of the symmetrical five-component framework.
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human side to the computer side
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The effectiveness of new online ad programs needs to be evaluated based on the frequency at which a customer clicks those ads. Identify the most effective and efficient method to analyze this data.
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The data must be saved in batches and processed a few hours later.
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Which of the following statements is true of the swimlane format?
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It specifies the tasks that need to be accomplished as part of a business process.
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When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software, the activities are said to be ________.
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automated
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According to the business process modeling notation, the end of a business process is symbolized by a ________.
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circle having a thick border
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The fact that Joe works nine hours per day is an example of ________.
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data
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Which of the following statements is true of using an information system to improve process quality?
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Information systems that are labor saving may not be efficient.
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Which of the following statements is true of the dimensions to measure process quality?
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An effective business process enables an organization to accomplish its strategy.
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Activities within a business process are shown in ________.
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rectangles with rounded corners
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________ is the ratio of benefits to costs.
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Efficiency
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The outermost components of the information systems framework ________.
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can take action
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The ________ component of the information systems framework provides instructions for people.
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procedure
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A(n) ________ is a collection of data that is stored within a business process.
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repository
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________ is defined as recorded facts or figures.
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Data
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Which of the following components of an information system play the role of actors?
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hardware and people
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Which of the following is a characteristic of good data?
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It must be contextually relevant.
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Which of the following statements is true regarding the characteristics of good information?
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Information must hold an appropriate relationship between its cost and value.
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The software and procedure components of the information systems framework are ________.
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sets of instructions
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Which of the following refers to information that is based on correct and complete data and has been processed correctly, as expected?
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accurate information
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________ represent the movement of data from one activity to another.
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Data flows
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Which of the following statements is true about data characteristics of quality information?
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The timeliness of information can be measured against events.
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Which of the following statements is true about roles in a business process?
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The name of a role is written at the top of a swimlane.
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________ information is information that directly pertains both to the context and to the subject.
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Relevant
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A ________ is a subset of the activities in a business process that is performed by an actor.
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role
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In an information systems framework, ________ is the bridge between the computer side on the left and the human side on the right.
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data
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According to the business process modeling notation standard, an activity with a boxed plus sign inside it indicates a ________.
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subprocess
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A ________ is a network of activities for accomplishing a business function.
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business process
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John's height is 6 feet 3 inches. This is a type of ________.
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data
