ANPOCS Marketing acronym – Flashcards
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*A*
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Approaching and greeting the customer face to face
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*N*
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Needs determined (learn what the customer needs in order to sell the right product to them)
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*P*
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Present the Product to the customer
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*O*
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Overcome objections and remove uncertainty and help the customer make a successful buying decision
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*C*
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Close the sale
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*S*
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Suggest selling (suggest other merchandise the customer may be interested in)
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Last step in the *ANPOCS* Strategy
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Build Relationships
