There are two types of organizational structures in any company or business organization: a formal structure and an informal structure. The formal structure is defined by subordination, organizational hierarchy, seniority, and authority. The informal structure is based on personal relationships between employees. Unlike the formal structure, the rules and social culture in the informal structure are not established through documentation or company boundaries, but through cultural principles, behavioral norms, routines, and other types of implicit understandings that are socially derived (Zenger, Lazzarini & Poppo, 2002). The importance of informal structures in business organizations cannot be underestimated. Informal relationships and interconnections have a positive influence on organizational performance by improving communication, stimulating collaboration and cooperation, lowering employee turnover, challenging and motivating employees for better output, and helping them to set and achieve higher professional goals.The presence of strong informal relationships among employees is crucial for establishin
...g a positive social climate and environment in the workplace, as well as for resolving and preventing conflicts or misunderstandings. Unlike formal structures, which are important for successful governance, administration, leadership, and decision-making, informal structures within an organization play a vital role during periods of change or transformation, as they foster the necessary psychological climate and mutual assistance. Ultimately, the informal structure, which encompasses influences, communication, relationships, judgments, and ambitions, often defines the essence of the company and its organizational culture.
References
- Informal Organizations.(2007).
- International Center for Management Research.Retrieved February 29, 2008, from <http://www.icmrindia.org/courseware/Organizational%20Behavior/OB-DS16.htm>.Zenger, T.
R. , Lazzarini, S.G., and Poppo, L. (2002). Informal and formal organization in new institutional economics. In P.Ingram and B.S.
The book "The New Institutionalism in Strategic Management" by Silverman (Eds.) i
published by Elsevier Science and spans from page 275 to page 303.
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