I,S CH3 – Flashcards
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Compare disruptive and sustaining technologies, and explain how the Internet and WWW caused business disruption.
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Disruptive technologies offer a new way of doing things that initially does not meet the needs of existing customers. Disruptive technologies redefine the competitive playing fields of their respective L E A R N I N G O U T C O M E R E V I E W baL76892_ch03_090-135.indd 121 26/11/12 1:49 PMRev. Confirming Pages 122 Chapter 3 Ebusiness: Electronic Business Value markets, open new markets and destroy old ones, and cut into the low end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies. Sustaining technologies produce improved products customers are eager to buy, such as a faster car or larger hard drive. Sustaining technologies tend to provide us with better, faster, and cheaper products in established markets and virtually never lead in markets opened by new and disruptive technologies. The Internet and WWW caused business disruption by allowing people to communicate and collaborate in ways that were not possible before the information age. The Internet and WWW completely disrupted the way businesses operate, employees communicate, and products are developed and sold.
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Describe ebusiness and its associated advantages.
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Web 1.0 is a term to refer to the World Wide Web during its first few years of operation between 1991 and 2003. Ebusiness includes ecommerce along with all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information. During Web 1.0, entrepreneurs began creating the first forms of ebusiness. Ebusiness advantages include expanding global reach, opening new markets, reducing costs, and improving operations and effectiveness.
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Compare the four ebusiness models.
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Business-to-business (B2B) applies to businesses buying from and selling to each other over the Internet. ? Business-to-consumer (B2C) applies to any business that sells its products or services to consumers over the Internet. ? Consumer-to-business (C2B) applies to any consumer that sells a product or service to a business over the Internet. ? Consumer-to-consumer (C2C) applies to sites primarily offering goods and services to assist consumers interacting with each other over the Internet. The primary difference between B2B and B2C are the customers; B2B customers are other businesses while B2C markets to consumers. Overall, B2B relations are more complex and have higher security needs; plus B2B is the dominant ebusiness force, representing 80 percent of all online business.
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Describe the six ebusiness tools for connecting and communicating.
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As firms began to move online, more MIS tools were created to support ebusiness processes and requirements. The ebusiness tools used to connect and communicate include email, instant messaging, podcasting, content management systems, videoconferencing, and web conferencing.
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Identify the four challenges associated with ebusiness.
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Although the benefits of ebusiness are enticing, developing, deploying, and managing ebusiness systems is not always easy. The challenges associated with ebusiness include identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules
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Explain Web 2.0, and identify its four characteristics.
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Web 2.0, or Business 2.0, is the next generation of Internet use—a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing, and free. Web 2.0 encourages user participation and the formation of communities that contribute to the content. In Web 2.0, technical skills are no longer required to use and publish information to baL76892_ch03_090-135.indd 122 26/11/12 1:49 PMRev. Confirming Pages Business Driven MIS Module 1 123 the World Wide Web, eliminating entry barriers for online business. The four characteristics of Web 2.0 include: ? Content sharing through open sourcing. ? User-contributed content. ? Collaboration inside the organization. ? Collaboration outside the organization.
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Explain how Business 2.0 is helping communities network and collaborate.
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A social network is an application that connects people by matching profile information. Providing individuals with the ability to network is by far one of the greatest advantages of Business 2.0. Social networking is the practice of expanding your business and/or social contacts by constructing a personal network. Business 2.0 simplifies the way individuals communicate, network, find employment, and search for information.
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Describe the three Business 2.0 tools for collaborating.
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The three tools that harness the "power of the people" for Business 2.0 include blogs, wikis, and mashups. A blog, or web log, is an online journal that allows users to post their own comments, graphics, and video. Blog websites let writers communicate—and reader's respond—on a regular basis through a simple yet customizable interface that does not require any programming. A wiki is a type of collaborative web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required. While blogs have largely drawn on the creative and personal goals of individual authors, wikis are based on open collaboration with any and everybody. A mashup is a website or web application that uses content from more than one source to create a completely new product or service. A mashup allows users to mix map data, photos, video, news feeds, blog entries, and so on to create content with a new purpose.
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Explain the three challenges associated with Business 2.0.
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As much as Business 2.0 has positively changed the global landscape of business, a few challenges remain in open source software, user-contributed content systems, and collaboration systems. These challenges include individuals forming unrealistic dependencies on technology, vandalism of information on blogs and wikis, and the violation of copyrights and plagiarism.
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Describe Web 3.0 and the next generation of online business.
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Web 3.0 is based on "intelligent" web applications using natural language processing, machinebased learning and reasoning, and intelligent applications. Web 3.0 is the next step in the evolution of the Internet and web applications. Business leaders who explore its opportunities will be the first to market with competitive advantages. Web 3.0 offers a way for people to describe information such that computers can start to understand the relationships among concepts and topics.
