Intro to Business-Chapter 8- Human Resources, Culture, and Diversity – Flashcards
Unlock all answers in this set
Unlock answersquestion
Workforce
answer
Made up of all the people 16 years and older who are employed or looking for a job.
question
Downsizing
answer
A planned reduction in the number of employees needed in a firm in order to reduce costs and maje the business more efficient.
question
Outsourcing
answer
Removes work from one company and sends it to another company that can complete it at a lower cost.
question
Job Analysis
answer
A specific study of a job to identify in detail the job duties and skill requirements.
question
Compensation
answer
The amount of money paid to an emplyee for work performed.
question
Salary and Wages
answer
Direct payment of money to an employee for work completed.
question
Benefits
answer
Compenstion in forms other than direct payment. (ex. Insurance, vacations, retirement plans, and health and fitness programs)
question
Incentive Systems
answer
Connect the amount of compensation to the quality or quantity of an employee's performance.
question
Promotion
answer
The advancement of an employee to a position with greater responsibility.
question
Transfer
answer
The assignment of an employee to another job in the company with a similar level of responsibility.
question
Termination
answer
Ends the employment relationship between a company and an employee.
question
Organizational Culture
answer
The environment in which people work, made up of the atmosphere, behaviors, beliefs, and relationships.
question
Work Environment
answer
The physical condtions and the psychological atmosphere in which the employees work.
question
Labor Union
answer
An organized group of employees who negotiate with employers about issuses, such as wages and working conditions.
question
Diversity
answer
The comprehensive inclusion of people with differences in personal characteristics and attributes.
question
Glass Ceiling
answer
An artifical limit placed on minority groups moving into postions of authority and decision-making.
question
Occupational Outlook Handbook
answer
Offers up-to-date information about the U.S. workforce.
question
Service-producing industries
answer
Businesses that perform services that satisfy the needs of other businesses and consumers.
question
Goods-producing industries
answer
Businesses that produce or manufacture products used by other businesses or purchased by final consumers.
question
White-collar worker
answer
A worker whose work is more mental than physical and involved the handling and processing of information.
question
Blue-collar worker
answer
A worker whose job involves a great deal of manual work, including the operation of machinery and equipment or other production activities.
question
Technology
answer
refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of producing goods and services.
question
Human Resources
answer
People who work for a business, includes management and employees, full-time and part-time workers.
question
Planning and Staffing
answer
Identifying and filling all of the jobs in the company with qualified people.
question
Performance management
answer
involved evaluating the work of employees and improving performance through training and development.
question
Compensation and benefits
answer
Responsible for planning and managing payroll, personnel records, and benefits programs.
question
Employee Relations
answer
Responsible for maintaining a safe, healthy, and productive work environment for all employees
question
Permanent Employee
answer
One to whom the company makes a long-term commitment.
question
Temporary Employee
answer
One hired for a specific time or to complete a specific assignment
question
Full-time Employee
answer
Regularly works a schedule of 30 hours or more a week.
question
Part-time Employee
answer
Has a shorter work schedule with either fewer hours each day or fewer days each week
question
Time wage
answer
Pays the employee a specific amount of money for each hour worked
question
Straight Salary
answer
Pays a specific amount of money for each week or month worked
question
Piece Rate
answer
Receives a specific amount for each unit of worked produced.
question
Base Plus Incentive
answer
Combines a wage or salary with an additional amount based on the employee's performance
question
Cafeteria Plan
answer
allocates a certain amount of money to each employee that can be spent on benefits.
question
Discharge
answer
Ends employment due to inappropriate work behavior.
question
Layoff
answer
A temporary or permanent reduction in the number of employees due to changing business conditions
question
Personal Time
answer
A few hours each month that can be scheduled for non-job activities.
question
Family Leave
answer
Allows employees to take a leave of absence for the birth or adoption of a child, to care for sick family, or for other personal emergencies
question
Flextime
answer
Allows employees some choice in how their work days and work house are arranged
question
Job Sharing
answer
offers one job to two people
question
Flexplace
answer
means that some employees can complete part or all of their work away from the business site
question
Collective Bargaining
answer
Formal negotiation between members of both groups
question
What are the benefits of Diversity?
answer
Organizational Benefits: 1.) Prospective employees and managers are drawn from the broadest possible employment pool. 2.) The company will have a broader base of knowledge and understanding when making decisions. 3.) Prospective customers will have a more positive image of the company 4.) The company will be better at serving diverse markets 5.) Global business strategies will improve Individual Benefits: 1.) Each employee will have the opportunity to develop to their full ability 2.) Individuals will feel they are respected and supported despite their differences Social Benefits: 1.) Prejudice and discrimination will be reduced as a societal problem 2.) The country has a more talented, experienced, economically successful workforce
