question

absolute advantage

answer

A monopoly on producing a product at a lesser price.

question

absolute liability

answer

Responsibility of a producer of any harm that is caused by s product (regardless if it was foreseeable).

question

accountability

answer

Accepting consequences of actions.

question

accounting

answer

The occupation of maintaining and auditing records and preparing financial reports for a business and the interpretation thereof.

question

accounting system

answer

Computer program for accounting.

question

accounts payable

answer

Bills due as part of a normal course of a business.

question

accounts receivable

answer

Debts owed to a business.

question

accrual-based accounting

answer

Business accounting, assuming accounts payable.

question

accumulated depreciation

answer

Reduces the accounting value of assets.

question

acquisition costs

answer

Incremental costs involved in a new customer.

question

activity based costing

answer

An accounting framework based on determining the cost of activities and allocating these costs to products using activity rates.

question

actuaries

answer

Mathematicians predicting future losses based on history.

question

adaptive firm

answer

Ability to respond to and address changes in their market, environment, and history.

question

adventure capital

answer

Money needed at the earliest stages of the creation before a product or service is available.

question

advertising

answer

Paid communication in selling a product.

question

affirmative action

answer

Favored employment for minorities.

question

agency shop agreement

answer

Employee must pay union dues.

question

agent

answer

One who negotiates, purchases, an/or sells, but no title to goods.

question

alternative dispute resolution

answer

Resolving disputes through mediation and arbitration.

question

American Federation of Labor (AFL)

answer

A national organization of labor unions founded in 1886 by Samuel Gompers.

question

analytics

answer

Process of making decisions based on evidence.

question

area of job freedom

answer

area of discretion over job

question

arbitrator

answer

A neutral third party chosen to judge and decide a disputed issue.

question

articles of incorporation

answer

Legal document with name and address of corporation and purpose of company.

question

artificial intelligence

answer

Computers mimicking human thought.

question

asset turnover

answer

Sales divided by total assets.

question

assets

answer

Property owned by a business.

question

assimilation

answer

Minority members must learn ways of majority.

question

assumed similarity

answer

The assumption that others are like oneself.

question

at-risk pay

answer

Pay not received if employee does not meet targets.

question

attitude

answer

A frame of mind that predisposes a reaction. (three components: thoughts, feelings, behavior)

question

attribution theory

answer

The theory that we explain someone's behavior by crediting either the situation or the person's disposition.

question

attribution

answer

Judgments on behavior.

question

attrition

answer

Gradual and natural reductions.

question

augmented skills

answer

Skills helpful to expatriate managers.

question

authoritarianism

answer

Power and status exist in an organization.

question

authority

answer

The right to tell people what to do.

question

authorization card

answer

Statement signed by employee empowering union to negotiate on their behalf.

question

autonomy

answer

Degree to which a job gives freedom, independence, scheduling and procedures.

question

balance of payments

answer

Difference of value in exports/imports.

question

balance sheet

answer

Reports financial position at specific date.

question

baseline information

answer

Existing operation levels used to compare.

question

bases of power

answer

Sources of power leaders use (personal, legitimate, expert, reward, and coercive)

question

back end

answer

Development section of website.

question

benchmarking

answer

Measures products/services/practices against competitors.

question

blog

answer

Online journal.

question

blue chip stocks

answer

High quality company stock.

question

boiled frog phenomenon

answer

Small changes that are unnoticed.

question

bond

answer

Indebtedness contract issued by a corporation or government that promises future payment.

question

boundary spanners

answer

Employees with strong communication skills within and outside their group.

question

bounded rationality

answer

People only have time to process a certain amount of information.

question

brainstorming

answer

Group encouraging creative and quick thinking without judgment or evaluation of ideas.

question

brand

answer

A name, term, sign, symbol, design, or a combination of these that identifies the products or services of one seller or group of sellers and differentiates them from those of competitors

question

brand equity

answer

Benefit a brand name brings.

question

breach of contract

answer

Failing to follow the terms of a contract.

question

break-even analysis

answer

A method of determining what sales volume must be reached before total revenue equals total costs.

question

break-even point

answer

How many sales must occur to reach the point when revenues equaling expenditures.

question

broker

answer

Go-between for buyer and seller.

question

brokerage firm

answer

Organization that buys and sells securities.

question

bundling

answer

Marketing two or more items in a single package.

question

bureaucratic control

answer

Control based on rules and hierarchy.

question

bureaucratic organization

answer

Classical management of authority, records, and separation of management and ownership.

question

burden rate

answer

Sum of employer costs over and above salaries.

question

business

answer

Profit seeking by providing goods/services.

question

business law

answer

Legal code that governs business.

question

business mission

answer

Brief description of an organization's purpose.

question

business plan

answer

Written document explaining a venture (nature of business, market, advantages, and resources).

question

buy-sell agreement

answer

Agreement where one or more of the of the entrepreneurs wants to sell their interest.

question

buying on margin

answer

Buying stocks with borrowed broker money.

question

C Corporation

answer

Classic legal entity of a business, shields personal liability and provides non-tax benefits.

question

cafeteria-style fringe benefits

answer

Allows employers to choose benefits they want up to a certain amount of money.

question

call provision

answer

Gives bond owner right to retire before maturity.

question

cannibalization

answer

Sales of a new product or service decrease sales from existing products or services.

question

capital assets

answer

Long-term assets (e.g. equipment)

question

capital budget

answer

Long-term spending plan for returns that are expected to cover more than one year.

question

capital expenditure

answer

Spending on capital assets.

question

capital input

answer

Money being invested into business (not loans).

question

capitalism

answer

Economic system where businesses are private.

question

cash-and-carry

answer

Wholesaler services mostly smaller retailers with limited products, sell for cash.

question

cash

answer

Bank account balance and other liquid assets.

question

cash basis

answer

Accounting system that records only cash receipts and spending, no assumption of sales credit.

question

cash flow

answer

Difference between cash receipts and disbursements.

question

cash flow budget

answer

Cash flow during a specified period.

question

cash flow statement

answer

Shows actual cash inflow and outflow over period; one of three main financial statements.

question

central driving forces (CDF) model

answer

Entrepreneurial-based model model that considers positives/negatives of three areas of the venture; founders, opportunities, and resources.

question

centralization

answer

Authority in a central location.

question

centralized network

answer

Team communication where team members communication through a spokesperson.

question

certainty

answer

Degree that all outcomes are known.

question

certificate of deposit (CD)

answer

Notes issued by a bank that earns a set amount of interest; cannot be withdrawn before maturity date without incurring penalty.

question

certification

answer

Process of NLRB recognizing union.

question

certified public accountant (CPA)

answer

Accountant that passes a series of exams in order to practice accounting for public.

question

channels of distribution

answer

Middlemen that transport goods.

question

charismatic leader

answer

Leader with ability to motivate.

question

click-through rate

answer

Divides number of users who clicked an ad by the number of times the ad was delivered. Measures success of an online advertising campaign.

question

closed-shop agreement

answer

Employees have to be members of a union before hired.

question

co-branding

answer

Pairing of two brand names on single item/service.

question

coinsurance clause

answer

Requires businesses to carry insurance equal to a certain percent of the buildings actual value.

question

collection days

answer

Average number of days between invoicing and payment.

question

collective bargaining

answer

Union and business agreements.

question

commercial and consumer finance companies

answer

Organizations that offer short-term loans at higher interest rates.

question

commercial bank

answer

Profit-making organization that takes deposits and loans money for interest making profit.

question

commercial paper

answer

Short-term corporate IOU.

question

commission

answer

Percent paid to salesperson for sale of product.

question

commodity exchange

answer

Exchanges specific goods.

question

common law

answer

Unwritten body of law based on judge decisions.

question

common market

answer

Regional country group with no tariffs.

question

common stock

answer

Basic ownership in a company.

question

communist system

answer

Economic system of resource allocation government control.

question

comparable worth

answer

Like jobs and skills like pay.

question

comparative advantage theory

answer

Countries should buy from places that can produce a product/service more efficiently and focus on what they can do more efficiently.

question

competition-oriented pricing

answer

Pricing based on competitors.

question

competitive advantage

answer

Aspects of a product that makes it better than competitors.

question

competitive entry wedges

answer

Strategic reasons to pursue an idea, four wedges: new product, parallel competition, franchise entry or twists.

question

completed store transactions

answer

Total number of transactions on a website.

question

compressed workweek

answer

Working more hours in a day (10), but less days a week (4).

question

computer-aided design (CAD)

answer

Computer use to help design products.

question

computer-aided manufacturing (CAM)

answer

Computer help with the manufacturing of products.

question

computer-aided engineering

answer

Computer use to help design robots, machine tools, and other items.

question

computer hardware

answer

All tangible equipment that stores data.

question

computer software

answer

Instructions for computer.

question

concentrated target marketing

answer

Marketing that focuses on key target market segment.

question

conceptual skills

answer

Ability to see organization with big picture.

question

conglomerate merger

answer

Joining of unrelated firms.

question

Congress of Industrial Organization (CIO)

answer

Unskilled worker union who broke away from AFL in 1935 (rejoined 1955).

question

consideration

answer

Something of value in a legal contract.

question

consumerism

answer

Social movement to increase rights of consumers.

question

consumer price index (CPI)

answer

Monthly statistic measuring change in price of about 400 commonly brought goods.

question

containerization

answer

Process of packing and sealing number of items into easily moved unit.

question

contingency planning

answer

Preparing for alternatives actions.

question

contract

answer

Legal agreement.

question

contract law

answer

Laws that pertain to legal agreements.

question

contractual distribution system

answer

Binding of members to cooperate with contract.

question

conversion rate

answer

Percent of unique visitors on a website that take a desired action (e.g., purchase a product).

question

convertible bond

answer

Bond that can be converted into stock.

question

cooperative

answer

Organization owned by the members/customers who pay annual members ship and share profits.

question

copyright

answer

Exclusive rights to intellectual material.

question

core marketing strategy

answer

Reason to buy to a target market.

question

corporate distribution system

answer

One firm owns all companies in a distribution system.

question

corporate philanthropy

answer

Public good that firm is involved in.

question

corporate policy

answer

Positions corporations the both within the company and within society.

question

corporate responsibility

answer

Social responsibilities of a corporation (e.g. fair employment, minimize pollution)

question

corporation

answer

Two types (S or C); C is large and S is small and entity is separate from owners.

question

corridor principal

answer

Entrepreneurial venture may find it has changed focus from initial concept by continually responding and adapting to market.

question

cost of goods sold (COGS)

answer

Costs of material and production of goods a business sells.

question

cost of sales

answer

Costs associated with producing sales.

question

cost-push inflation

answer

Inflation caused by rising firm costs.

question

countertrading

answer

Bartering among countries.

question

craft union

answer

Labor organization skilled in a trade.

question

credit unions

answer

Nonprofit member-owned banks.

question

criminal loss protection

answer

Insurance against theft.

question

critical path

answer

Longest path

question

cross elasticity of demand

answer

Change in the demand of one product impacts the demand of another.

question

cumulative preferred stock

answer

Preferred stock accumulating unpaid dividends.

question

currency

answer

Coin and paper money....

question

cyclical unemployment

answer

Unemployment caused by recession....

question

damages

answer

Monetary settlement for a court case....

question

data

answer

Unanalyzed facts and figures.

question

data mining

answer

Process of discovering meaningful data or patterns in a large data set.

question

debenture bonds

answer

Unsecured bond.

question

debt and equity

answer

Sum of liabilities and capital.

question

debt capital

answer

Funds raised through loans and bonds.

question

debtor nation

answer

Country that owes more money to a nation than nation owes to them.

question

decentralization

answer

Structure in which power is dispersed.

question

decertification

answer

When workers take away a union's right to represent.

question

decision-making model of leadership

answer

Leadership style to match results with one of five leadership options.

question

decision support system (DSS)

answer

Computer program that helps with decision making process.

question

decision tree

answer

Graphical decision of decision-making.

question

decruitment

answer

Techniques for reducing labor supply within organization.

question

deductible clause

answer

Insurance company will only pay after a certain of money is met by the insured.

question

delegation

answer

Transferring authority to lower tiers in an organization.

question

Delphi decision group

answer

Questionnaires used and group members do not meet in person.

question

demand

answer

Quantity of products that public is willing to but at different times at different prices.

question

demand curve

answer

Graph of demand of product for price.

question

demand deposit

answer

Checking account.

question

demand-oriented pricing

answer

Pricing based on demand.

question

demand-pull inflation

answer

Increasing price based on demand.

question

democratic leader

answer

A leader that delegates and encourages participation, relies on expert and referent power to manage.

question

demographic segmentation

answer

Divides market into like traits.

question

departmentalization

answer

Basis of which groups are divided into departments in an organization.

question

depreciation

answer

Estimation of the loss of value in assets over time.

question

depression

answer

Severe recession.

question

deregulation

answer

Removing laws that oversee organizations.

question

dialectic decision model (DOM)

answer

Examining two or more proposals by subgroups for whole-group decision (debate).

question

differentiated target marketing

answer

Pursuing different market segments typically with different strategies.

question

differentiation

answer

Creating competitive advantage.

question

direct marketing

answer

Supplying product/service without intermediaries.

question

directing

answer

Guiding and motivating others to achieve goals.

question

directory

answer

Disk storage space divided into categories.

question

disabled individual

answer

Physical or mental impairment, record of the impairment, and is regarded as having the impairment.

question

discharge

answer

Separation of employee from company for a clause.

question

discipline

answer

Punishment or the orderly behavior in an organization or training that molds or strengthens.

question

discount bonds

answer

Bonds selling below face value.

question

discount rate

answer

Interest rate that Federal Reserve Bank charges other banks for loans.

question

discretionary income

answer

Income that can be used for things other than essentials.

question

disposable income

answer

Income after taxes available for essentials.

question

discrimination

answer

Biased treatment based on criteria not relevant.

question

disparate treatment

answer

Protected class has a different evaluation system than a non-protected class.

question

distinctive competency

answer

Competitive advantage.

question

distress

answer

Harmful stress characterized by feelings of inadequacy.

question

diversification

answer

New offerings or introduction of new markets.

question

divestiture

answer

Opposite of investment; selling.

question

division of work

answer

Levels of authority and functional units.

question

dividends

answer

Money divided into owners of business for profit.

question

Doing Business As (DBA)

answer

Fictitious name to establish legal ownership of a company.

question

double-loop learning

answer

Using current information about change to better prepare employees for future changes.

question

Dow Jones Industrial Averages

answer

Average cost of 30 industrial stocks.

question

downsizing

answer

Planned elimination of jobs.

question

drop shippers

answer

Wholesalers that solicit orders from retailers and other wholesalers and have the merchandise shipped directly from a producer to a buyer.

question

dual distribution

answer

Distributing products/services via more than one marketing channel that may compete for target market.

question

dumping

answer

Selling products for less than production costs to a foreign country.

question

e-business

answer

Running an entire business online.

question

early majority

answer

Individuals who buy new technology after proven performance.

question

earnings

answer

Income.

question

ecological control

answer

Altering environment to influence others.

question

economics

answer

Study of how society produces and distributes goods and services.

question

economies of scale

answer

Benefits of larger production, fixed costs spread over more volume and items are cheaper to make.

question

effective demand

answer

Buyers have willingness and means to buy.

question

effective tax rate

answer

Percent of taxes on profits after all deduction, credits, etc. are taken.

question

electronic monitoring

answer

Technological surveillance of behavior.

question

electronic funds transfer system (EFTS)

answer

Allows banks to transfer funds among accounts quickly and accurately without the exchange of checks.

question

embargo

answer

Complete ban on import or export.

question

employee assistance programs (EAP)

answer

Company sponsored programs that deliver a variety of health-related services, which are provided by licensed professional or organizations and offer employees a high degree of confidentiality.

question

employee involvement groups

answer

Group of employees that meet in an attempt to resolve problems.

question

employee ownership

answer

Program where employees provide capital to purchase control over an operation.

question

employee stock ownership plan (ESOP)

answer

Plans where employees can buy ownership in a company.

question

employment at will principle

answer

The right of an employer an employee without reason.

question

empowerment

answer

Delegation of power to subordinates.

question

enacted values

answer

Values exhibited by employees.

question

encounter phase

answer

Employees come to terms with expectations and what organization is really like.

question

enriched sociotechnical work system

answer

Most of organization is built into a balanced human-technical system.

question

enterprise resource planning (ERP)

answer

Integration of financial, manufacturing, and human resources on a single system.

question

entrepreneur

answer

Individual who starts a new business.

question

entrepreneur in heat (EIH)

answer

Entrepreneur who develops new products and services beyond what venture can support.

question

environmental scanning

answer

Assessing outside environment and what effects it may have on the organization.

question

equal employment opportunity (EEO)

answer

Treatment of individuals is fair.

question

Equal Pay Act of 1963

answer

An amendment to the Fair Labor Standards Act, this act requires equal pay for men and women doing equal work.

question

equilibrium point

answer

Point where supply and demand are equal.

question

equity

answer

Business ownership.

question

equity capital

answer

Funds raised from selling ownership.

question

equity financing

answer

Sales of ownership to gain additional capital.

question

escalating commitment

answer

Continuing to invest time and resources in a failing decision.

question

espoused values

answer

Values and norms preferred by organization.

question

ethical dilemma

answer

Situation where all choices are undesirable.

question

ethical imperative

answer

Belief that participation is needed in decisions for moral reasons.

question

ethical leadership

answer

Leadership based on moral integrity (e.g. social responsibility, open communication, and cost-benefit)

question

ethics

answer

Moral values.

question

ethnocentrism

answer

Belief that one culture is better than the other.

question

ethnorelativism

answer

Belief that culture groups are equal.

question

eustress

answer

Good stress that motivates someone to do better.

question

exchange rate

answer

Value of one currency in relation to another.

question

exclusive distribution

answer

Producer sells its products or services in only one retail outlet in a specific geographical area.

question

expatriates

answer

Persons who live in one country and are employed by an organization based in another country; also called international assignees.

question

expense

answer

Costs incurred in business operation (e.g. rent).

question

expert power

answer

Power that comes from knowledge.

question

expert system

answer

Decision support system storing heuristics about decisions and data.

question

experiential learning

answer

Learning by experience in training environment the kinds of problems faced on the job.

question

explicit knowledge

answer

Information that is easily put into words.

question

export trading companies

answer

Companies who match buyers and sellers from different countries.

question

exporting

answer

Selling goods to different countries.

question

express warranties

answer

Specific guarantee by seller.

question

external factors

answer

Environmental characteristics that influence.

question

external locus of control

answer

Person's belief that outcomes are beyond their control (e.g. fate).

question

external organizational environment

answer

Factors that exist outside the organization that impact it.

question

extinction

answer

Eliminating behavior by ignoring or not reinforcing.

question

extranet

answer

Company communications that gives access to organizations they do business with.

question

extrinsic reward

answer

Reward given by another.

question

fact premises

answer

Views based on research and experience.

question

factoring

answer

Selling accounts for cash.

question

factors of production

answer

Basic inputs of society (land resources, human labor, capital, entrepreneurship).

question

failure rate

answer

Percentage of expatriates who are unsatisfactory.

question

failure rule/common causes

answer

Entrepreneur failures are from inadequate sales, competitive weakness, excessive operating expenses, and uncollected receivables.

question

failure rule exceptions

answer

High potential ventures, threshold concept, promise of growth, and venture capital backing.

question

fair employment practices

answer

State and local laws governing equal employment opportunity.

question

fast-track program

answer

Quick promotions to young managers with high potential.

question

fatal 2% rule

answer

Concept that 2% of total market share is success.

question

Features, Advantages, and Benefits analysis (FAB)

answer

Marketing plans tailor to features and benefits for selling a product.

question

federal deficit

answer

Difference between federal spending/revenue.

question

Federal Deposit Insurance Corporation (FDIC)

answer

Insuring individuals against bank failure at $100,000 per account.

question

federal funds

answer

Short term loans among federal entities.

question

federal funds rate

answer

Interest rate charged for overnight loans between Fed member banks.

question

Federal Reserve System

answer

Twelve district banks that serve as a deposit for excess bank funds.

question

Federal Savings and Loan Insurance Corporation (FSLIC)

answer

A federal corporation/independent government agency that insures accounts in savings and loans (S) for up to $100,000.

question

feedback

answer

Objective information about performance.

question

femininity

answer

Decision making that focuses on life-quality.

question

fidelity bond

answer

Insurance protects employer from financial loss about employee dishonesty.

question

field study

answer

Evaluation of real-life variables.

question

FIFO

answer

Accounting technique for cost of inventory based in first in/first out.

question

fighting brand strategy

answer

New brand in an established category.

question

filtering

answer

Reducing communication to basics to be passed on.

question

financial statements

answer

Includes income statement/balance sheet.

question

first mover

answer

A firm that takes an initial competitive action in order to build or defend its competitive advantages or to improve its market position. Advantages include reputation effect, experience curve, and customer commitment and loyalty.

question

first mover disadvantages

answer

Resolution of technological uncertainty, free-rider, resolution of strategic uncertainty and complementary assets.

question

first-line managers

answer

Lowest level managers.

question

fiscal policy

answer

Government efforts to stabilize economy.

question

fishyback

answer

Shipping cargo-carrying part of the truck overseas to save on transportation.

question

five forces model

answer

A method of evaluating the external environment in which a company operates. Involves assessing five forces that drive competition: threat of new entrants, threat of substitute products or services, bargaining power of buyers, bargaining power of suppliers, and rivalry among existing firms.

question

fixed cost

answer

Costs paid over the course of years.

question

fixed assets

answer

Longer than five-year term assets.

question

fixed liabilities

answer

Debts longer than five years.

question

flat structure

answer

Few hierarchies of power.

question

flexible benefits

answer

Employees choose benefits: modular (needs of a specific group), core plus (essential benefits with a menu selection of options), and flexible spending (childcare and healthcare)

question

flextime

answer

A plan that allows employees to set their own work schedules within a wide range of hours.

question

float

answer

Days between check given and cashed.

question

flexible manufacturing systems (FMS)

answer

Automated production centers (e.g. robotics).

question

floating liabilities

answer

Debts that change in value (short-term).

question

focus group

answer

Small group representing target audience to offer product insight.

question

foreign subsidiary

answer

Company owned by a foreign company.

question

form utility

answer

Changing raw materials to finished product.

question

four P's of marketing

answer

Product, price, place, promotion.

question

franchise

answer

A business established or operated under an authorization to sell or distribute a company's goods or services in a particular area.

question

free market system

answer

An economic system based on the idea that government should interfere with economic transactions as little as possible. Free enterprise and self-reliance are the collective and individual principles that underpin free markets.

question

free rider

answer

Person that does less work in a team, but receives the same benefits.

question

frictional unemployment

answer

People that have quit work and are looking for a job and are new entrants.

question

fringe benefits

answer

Nonsalary compensation (e.g. sick leave)

question

front end (websites)

answer

The user interface portion of a website.

question

full-cost price strategies

answer

Variable and fixed cost in prices of product.

question

full-service wholesalers

answer

A wholesaler produces all distribution functions.

question

functional structure

answer

Grouping based on skills and experience.

question

future value projection

answer

Projecting future value based on expected rates of return and inflation .

question

futures markets

answer

Purchase and sales for delivery of future.

question

gain sharing plans

answer

Programs that share the financial gains based on a formula that reflects productivity.

question

Gantt chart

answer

Bar graph illustrating production.

question

garbage can model

answer

Belief that decision making is sloppy.

question

general adaptation syndrome (GAS)

answer

Stress cycle: alarm, resistance, and exhaustion.

question

General Agreement on Tariffs and Trade (GATT)

answer

Twenty-three country agreement of mutual reduction in trade restrictions.

question

general merchandise wholesaler

answer

Wholesaler carrying variety of merchandise.

question

general partner

answer

Owner with unlimited liability; actively manages firm.

question

generic goods

answer

Nonbranded products.

question

geocentric organizations

answer

Ignore nationality when integrating community of interest.

question

geographic segmentation

answer

Dividing market by location.

question

glass ceiling

answer

Invisible barriers for minorities and women.

question

global outsourcing

answer

Using foreign labor to save money.

question

global team

answer

Culturally diverse work team.

question

goal

answer

Desired future state.

question

goods producing sector

answer

Part of society making tangible goods.

question

goodwill

answer

Company buys another for a value above assets.

question

grand strategy

answer

Plan to achieve long term goals.

question

grapevine

answer

Informal communication channel (gossip).

question

gross margin

answer

The amount of money the retailer makes as a percentage of sales after the cost of goods sold is subtracted.

question

gross national product (GNP)

answer

The total value of all goods and services produced by a country.

question

group decision support system

answer

...

question

group life policy

answer

...

question

group support systems (GSS)

answer

...

question

groupthink

answer

...

question

growth need

answer

...

question

growth stocks

answer

...

question

guerrilla marketing investment strategy

answer

...

question

guerrilla marketing

answer

...

question

halo effect

answer

...

question

harvesting

answer

...

question

Hawthorne effect

answer

A change in a subject's behavior caused simply by the awareness of being studied.

question

Hay profile method

answer

...

question

hedging

answer

...

question

hero

answer

...

question

heuristics

answer

...

question

hidden agendas

answer

...

question

hierarchy culture

answer

...

question

hierarchy of needs theory

answer

...

question

high context culture

answer

...

question

higher-order needs

answer

...

question

homeostasis

answer

...

question

honesty tests

answer

...

question

horizontal communication

answer

...

question

horizontal communication

answer

...

question

horizontal merger

answer

...

question

host country

answer

...

question

host country nationals

answer

...

question

hostile takeover

answer

...

question

hot stove rule

answer

...

question

human capital

answer

...

question

human resource approach

answer

...

question

human skill

answer

...

question

humanistic perspective

answer

...

question

humility

answer

...

question

hygiene factors

answer

...

question

idea champion

answer

...

question

idea incubator

answer

...

question

illusory correlation

answer

...

question

immediate corrective action

answer

...

question

implementation

answer

...

question

implied warranties

answer

...

question

importing

answer

...

question

import quota

answer

...

question

imposter phenomenon

answer

...

question

impression management

answer

...

question

impressions

answer

...

question

incentives

answer

...

question

income statements

answer

...

question

indenture terms

answer

...

question

independent audit

answer

...

question

individualism approach

answer

...

question

individualization

answer

...

question

individualistic culture

answer

...

question

industrial democracy

answer

...

question

industrial unions

answer

...

question

inference

answer

...

question

inflation

answer

...

question

informal leaders

answer

...

question

informal organization

answer

...

question

information

answer

...

question

injunction

answer

...

question

in-group exchange

answer

...

question

initial public offering (IPO)

answer

...

question

innovators

answer

...

question

insider trading

answer

...

question

institutionalization

answer

...

question

instrumentality

answer

...

question

insurable risk

answer

...

question

insurance adjuster

answer

...

question

intelligence

answer

...

question

intensive distribution

answer

...

question

interactional justice

answer

...

question

interactive leadership

answer

...

question

interest

answer

...

question

interest expense

answer

...

question

intermittent reinforcement

answer

...

question

internal factors

answer

...

question

internal locus of control

answer

...

question

internal marketing

answer

...

question

international corporation

answer

...

question

international dimension

answer

...

question

international monetary fund

answer

...

question

interventions

answer

...

question

intranet

answer

...

question

intrapreneurship

answer

...

question

intrinsic reward

answer

...

question

intuition

answer

...

question

inventory financing

answer

...

question

inventory turnover

answer

...

question

ISO 9000

answer

...

question

ISO 14000

answer

...

question

ISO 19011

answer

...

question

jargon

answer

...

question

job analysis

answer

...

question

job breadth

answer

...

question

job characteristics model

answer

...

question

job classification system

answer

...

question

job content

answer

...

question

job context

answer

...

question

job description

answer

...

question

job depth

answer

...

question

job design

answer

...

question

job diagnostics survey

answer

...

question

job enlargement

answer

...

question

job enrichment

answer

...

question

job family

answer

...

question

job involvement

answer

...

question

job rotation

answer

...

question

job satisfaction

answer

...

question

job scope

answer

...

question

job simplification

answer

...

question

job specification

answer

...

question

joint venture

answer

...

question

journals

answer

...

question

journeyman

answer

...

question

judgmental heuristics

answer

...

question

justice approach

answer

...

question

just-in-time training

answer

...

question

just-in-time (JIT) inventory

answer

...

question

kaizen

answer

...

question

Knights of Labor

answer

...

question

knockoff brands

answer

...

question

knowledge management

answer

...

question

knowledge workers

answer

...

question

laggards

answer

...

question

laissez-fair style

answer

...

question

lateral communication

answer

...

question

law of diminishing returns

answer

...

question

law of effect

answer

...

question

law of large numbers

answer

...

question

law of individual differences

answer

...

question

layoff survivor's sickness

answer

...

question

leader-member exchange model

answer

...

question

leader-member relations

answer

...

question

leader-position power

answer

...

question

leadership

answer

...

question

leadership style

answer

...

question

learned helplessness

answer

...

question

learning capabilities

answer

...

question

learning organziation

answer

...

question

legal/political dimension

answer

...

question

legitimate power

answer

...

question

leveraged buy-out

answer

...

question

liabilities

answer

...

question

licensing

answer

...

question

life cycle

answer

...

question

life position

answer

...

question

LIFO

answer

...

question

limit order

answer

...

question

limited function wholesaler

answer

...

question

limited liability company (LLC)

answer

...

question

limited partner

answer

...

question

liquidity

answer

...

question

line authority

answer

...

question

line of credit

answer

...

question

linking pin

answer

...

question

listening

answer

...

question

local area networks (LAN)

answer

...

question

lockouts

answer

...

question

long-term assets

answer

...

question

long-term interest rates

answer

...

question

long-term orientation

answer

...

question

loss

answer

...

question

low context culture

answer

...

question

lower-order needs

answer

...

question

loyalty programs

answer

...

question

lump-sum merit program

answer

...

question

Machiavellianism

answer

...

question

macroeconomics

answer

...

question

macromotivation

answer

...

question

management

answer

...

question

management by objectives (MBO)

answer

...

question

management by walking around (MBWA)

answer

...

question

management information system

answer

...

question

managerial grid

answer

...

question

managing diversity

answer

...

question

market

answer

...

question

market culture

answer

...

question

market development funds (MDF)

answer

...

question

market sales potential

answer

...

question

market segmentation

answer

...

question

market share

answer

...

question

marketing

answer

...

question

masculinity

answer

...

question

materials

answer

...

question

matrix organization

answer

...

question

maturity date

answer

...

question

mechanistic organization

answer

...

question

mediation

answer

...

question

melting pot

answer

...

question

merger

answer

...

question

microeconomics

answer

...

question

micromotivation

answer

...

question

middle-management committees

answer

...

question

mission

answer

...

question

mixed economy

answer

...

question

monoculture

answer

...

question

monopolistic competition

answer

...

question

monopoly

answer

...

question

morale

answer

...

question

moral-rights approach

answer

...

question

moving weighted average

answer

...

question

motivating potential score (MPS)

answer

...

question

motivation

answer

...

question

motivational factors

answer

...

question

multinational organization

answer

...

question

mutual funds

answer

...

question

mutual insurance company

answer

...

question

mutuality of interest

answer

...

question

NASDAQ

answer

...

question

National Credit Union Administration

answer

...

question

national debt

answer

...

question

negotiation

answer

...

question

neighborhood of offices

answer

...

question

nepotism

answer

...

question

Net Present Value (NPV)

answer

...

question

net profit

answer

...

question

net worth

answer

...

question

network

answer

...

question

networking

answer

...

question

new visitors

answer

...

question

newsletter subscriptions

answer

...

question

niche market

answer

...

question

nominal group technique (NGT)

answer

...

question

nonperformance loss protection

answer

...

question

nonprogrammed decision

answer

...

question

nonrational models

answer

...

question

nonverbal communication

answer

...

question

norm

answer

...

question

normative commitment

answer

...

question

obligations incurred

answer

...

question

oligopoly

answer

...

question

ombudsman

answer

...

question

omnipotent view of management

answer

...

question

on-the-job training (OJT)

answer

...

question

onboarding

answer

...

question

open-book management

answer

...

question

open-door policy

answer

...

question

open-end questions

answer

...

question

open market operations

answer

...

question

open shop agreement

answer

...

question

open system

answer

...

question

operant behavior

answer

...

question

operating expenses

answer

...

question

organic organization

answer

...

question

organization

answer

...

question

organization analysis

answer

...

question

organization-based self-esteem

answer

...

question

organization chart

answer

...

question

organizational behavior

answer

...

question

organizational citizenship

answer

...

question

organizational commitment

answer

...

question

organizational control

answer

...

question

organizational development (OD)

answer

...

question

organizational learning curve for change

answer

...

question

organizational politics organizational socialization

answer

...

question

orientation

answer

...

question

out-group exchange

answer

...

question

outcomes

answer

...

question

output restriction

answer

...

question

outsourcing

answer

...

question

overparticipation

answer

...

question

paid-in-capital

answer

...

question

paradigms

answer

...

question

parent ego state

answer

...

question

parochialism

answer

...

question

partial reinforcement schedule

answer

...

question

participative counseling

answer

...

question

participative leaders

answer

...

question

participative management

answer

...

question

par value

answer

...

question

patent

answer

...

question

path-goal theory

answer

...

question

pay equity

answer

...

question

pay for performance

answer

...

question

payback period

answer

...

question

payment days

answer

...

question

payroll burden

answer

...

question

penetration pricing strategy

answer

...

question

penny stock

answer

...

question

pension funds

answer

...

question

perestroika

answer

...

question

perfect competition

answer

...

question

performance gap

answer

...

question

performance-satisfaction-effort loop

answer

...

question

performing

answer

...

question

personal barriers

answer

...

question

personal power

answer

...

question

personal selling

answer

...

question

personal wellness

answer

...

question

personality

answer

...

question

physical distribution

answer

...

question

physical withdrawal

answer

...

question

piecework

answer

...

question

piggyback

answer

...

question

place utility

answer

...

question

plant and equipment

answer

...

question

pledging

answer

...

question

Point of Purchase (POP) advertising

answer

...

question

point-counterpoint

answer

...

question

polarization

answer

...

question

political power

answer

...

question

Political, Economic, and Social Trends (PEST) analysis

answer

...

question

portfolio

answer

...

question

positioning

answer

...

question

possession utility

answer

...

question

preferred stock

answer

...

question

price elasticity of demand

answer

...

question

prime rate

answer

...

question

principal

answer

...

question

private brand

answer

...

question

privately owned

answer

...

question

pro forma income statement

answer

...

question

producer price index

answer

...

question

product

answer

...

question

product differentiation

answer

...

question

product life cycle

answer

...

question

product mix

answer

...

question

profit center

answer

...

question

profit sharing

answer

...

question

programmed conflict

answer

...

question

programmed decision

answer

...

question

progressive discipline

answer

...

question

promotional mix

answer

...

question

prospectus

answer

...

question

protective tariff

answer

...

question

proxemics

answer

...

question

psychographic segmentation

answer

...

question

psychological contract

answer

...

question

psychological distance

answer

...

question

publicly traded

answer

...

question

punishment

answer

...

question

push strategy

answer

...

question

quality circle

answer

...

question

quality control

answer

...

question

quality of life

answer

...

question

quantity of life

answer

...

question

questionable costs

answer

...

question

quick fixes

answer

...

question

rack jobber

answer

...

question

range of variation

answer

...

question

rate setting

answer

...

question

rational model

answer

...

question

reactive change

answer

...

question

readiness

answer

...

question

realistic job preview (RPJ)

answer

...

question

reasonable accommodation

answer

...

question

reasonable prudence

answer

...

question

recency error

answer

...

question

receivables

answer

...

question

recession

answer

...

question

reference group

answer

...

question

referent power

answer

...

question

refreezing

answer

...

question

reinforcement schedule

answer

...

question

reliability

answer

...

question

repatriation

answer

...

question

reserve requirement

answer

...

question

respondent behavior

answer

...

question

retained earnings

answer

...

question

retraining

answer

...

question

return on investment (ROI)

answer

...

question

return on sales

answer

...

question

reverse culture shock

answer

...

question

reverse discrimination

answer

...

question

rider

answer

...

question

right to work law

answer

...

question

rights of privacy

answer

...

question

risk propensity

answer

...

question

risky shift

answer

...

question

round lot

answer

...

question

rule of indemnity

answer

...

question

S Corporation (S Corp)

answer

...

question

sabbatical leave

answer

...

question

safety needs

answer

...

question

sales forecast

answer

...

question

savings and loans association

answer

...

question

sample survey

answer

...

question

sanctions

answer

...

question

scenario technique

answer

...

question

satisficing

answer

...

question

scenario technique

answer

...

question

schema

answer

...

question

scrambled merchandising

answer

...

question

secondary needs

answer

...

question

secondary boycott

answer

...

question

secondary outcomes

answer

...

question

secured bonds

answer

...

question

secured loan

answer

...

question

seed capital

answer

...

question

selective distribution

answer

...

question

selective perception

answer

...

question

self-actualization

answer

...

question

self-appraisal

answer

...

question

self-concept

answer

...

question

self-efficacy

answer

...

question

self-fulfilling prophecy

answer

...

question

self-management teams

answer

...

question

self-monitoring

answer

...

question

self-serving bias

answer

...

question

semantic barriers

answer

...

question

sense of choice

answer

...

question

sense of competence

answer

...

question

sense of meaningfulness

answer

...

question

sense of progress

answer

...

question

servant leader

answer

...

question

service corps of retired executives (SCORE)

answer

...

question

sexual harassment

answer

...

question

shaping

answer

...

question

shareholders

answer

...

question

shopping agents

answer

...

question

short-term liabilities

answer

...

question

single-loop learning

answer

...

question

sinking fund

answer

...

question

situation analysis

answer

...

question

situational theories

answer

...

question

skill-based pay

answer

...

question

skill inventories

answer

...

question

skimming pricing strategy

answer

...

question

skunkworks

answer

...

question

slotting allowances

answer

...

question

social audit

answer

...

question

social capital

answer

...

question

social cues

answer

...

question

social desirability bias

answer

...

question

social equilibrium

answer

...

question

social facilitation

answer

...

question

social forces

answer

...

question

social information processing

answer

...

question

social leader

answer

...

question

social learning theory

answer

...

question

social loafing

answer

...

question

social responsibility

answer

...

question

sociocultural dimension

answer

...

question

socioeconomic model of decision making

answer

...

question

socioemotional role

answer

...

question

sole proprietorship

answer

...

question

stagflation

answer

...

question

stock market

answer

...

question

span of management

answer

...

question

spillover effect

answer

...

question

spot bonus

answer

...

question

spot market

answer

...

question

staff authority

answer

...

question

stages of team development

answer

...

question

stagflation

answer

...

question

standard hour plan

answer

...

question

status

answer

...

question

status anxiety

answer

...

question

status deprivation

answer

...

question

status symbols

answer

...

question

step review system

answer

...

question

stereotyping

answer

...

question

stockbroker

answer

...

question

stock insurance company

answer

...

question

stock splits

answer

...

question

storming

answer

...

question

straight commission plan

answer

...

question

straight piecework

answer

...

question

strategic constituency

answer

...

question

strategic plans

answer

...

question

stress

answer

...

question

stress-performance model

answer

...

question

stress threshold

answer

...

question

stressors

answer

...

question

strict liability

answer

...

question

strikebreakers

answer

...

question

stroking

answer

...

question

structure

answer

...

question

structural unemployment

answer

...

question

subfranchising agreement

answer

...

question

subordinate appraisal

answer

...

question

substitutes for leadership

answer

...

question

succession planning

answer

...

question

sunk cost

answer

...

question

superleadership

answer

...

question

superordinate goal

answer

...

question

superregional bank

answer

...

question

supply curve

answer

...

question

supply-side economics

answer

...

question

supportive approach to OB

answer

...

question

supportive model

answer

...

question

surety bond

answer

...

question

surface acting

answer

...

question

surface agenda

answer

...

question

surplus or deficit

answer

...

question

switching costs

answer

...

question

SWOT analysis

answer

...

question

synergy

answer

...

question

symbolic view of management

answer

...

question

tacit knowledge

answer

...

question

tactical planning

answer

...

question

tall structure

answer

...

question

target market

answer

...

question

task analysis

answer

...

question

task conflict

answer

...

question

task environment

answer

...

question

task identity

answer

...

question

taxes incurred

answer

...

question

team

answer

...

question

team incentive plan

answer

...

question

telecommuting (telework)

answer

...

question

tender offer

answer

...

question

Theory X

answer

...

question

Theory Y

answer

...

question

Theory Z

answer

...

question

thrift institution

answer

...

question

time deposit

answer

...

question

time utility

answer

...

question

tort

answer

...

question

total quality management

answer

...

question

trade margin

answer

...

question

trademark

answer

...

question

trading up

answer

...

question

trading down

answer

...

question

traffic

answer

...

question

training multiplier effect

answer

...

question

trait

answer

...

question

transactional leader

answer

...

question

transfer

answer

...

question

transfer of training

answer

...

question

transformational leader

answer

...

question

triple-reward system

answer

...

question

truck jobber

answer

...

question

tunnel vision

answer

...

question

turnover

answer

...

question

two-factor model of motivation

answer

...

question

two-way communication process

answer

...

question

Type A personality

answer

...

question

Type B personality

answer

...

question

unfair labor practices (ULPs)

answer

...

question

unfreezing

answer

...

question

Uniform Commercial Code

answer

...

question

union

answer

...

question

union security clause

answer

...

question

union shop agreement

answer

...

question

uninsurable risk

answer

...

question

unit variable cost

answer

...

question

units break even

answer

...

question

unlimited liability

answer

...

question

unsecured loan

answer

...

question

user interface (UI)

answer

...

question

user registrations

answer

...

question

variance

answer

...

question

venture capital

answer

...

question

variable cost

answer

...

question

vertical merger

answer

Two firms in two different stages of related business join.

question

volume segmentation

answer

Divide market into user categories (heavy, medium, light, none)

question

voluntary bankruptcy

answer

Bankruptcy filed by the debtor.

question

website

answer

Virtual location on the internet.

question

website traffic

answer

Number of visitors in a website.

question

whistle blowing

answer

The disclosure by an employee of illegal, immoral, or illegitimate practices by the organization.

question

wholesaler

answer

Someone who buys large quantities of goods and resells to merchants rather than to the ultimate customers.

question

work permit

answer

Government document authorizing employment of foreign individual.

question

workforce utilization analysis

answer

Classifying protected-class workers by the number and types of jobs.

question

working capital

answer

Accessible resources for daily operations.

question

World Bank

answer

United Nations agency providing loans to leser developed countries from more developed ones.

question

xenophobia

answer

Fear or rejection of what is strange or foreign.

question

yellow dog contract

answer

Contracts some employers forced workers to sign that made the workers promise not to join a union. (Outlawed by Norris-La Guardia act)

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