International Management FINAL – Flashcards with Answers
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T/F: An overseas operation that is totally owned and controlled by an MNC is a wholly owned subsidiary.
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TRUE
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T/F:The primary reason for the use of licensing agreements is a desire by the MNC for total control over its products in overseas markets.
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FALSE
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T/F:A joint venture is an agreement in which two or more partners own and control an overseas business.
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TRUE
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T/F:A license is a structural arrangement in which domestic divisions are given worldwide responsibility for product groups.
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FALSE
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T/F: A franchise is an agreement that allows one party to use an industrial property right in exchange for payment to the other party.
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FALSE
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T/F: Franchising provides the franchisor with a new stream of income and the franchisee with a time-proven concept and products that can be quickly brought to market.
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TRUE
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T/F:Companies in the mature stage of international business involvement are the most likely to adopt an international division structure
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FALSE
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T/F: A disadvantage of the international division structure is that it separates a firm's domestic and international managers, which can result in two different camps with divergent objectives.
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TRUE
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T/F: A structural arrangement in which domestic divisions are given worldwide responsibility for product groups is referred to as a global area division structure.
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FALSE
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T/F: Firms that pursue a global product division structure typically have products that are in the maturity stage of the product life cycle.
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FALSE
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T/F: One disadvantage of the global product division structure is the necessity of duplicating facilities and staff personnel within each division.
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TRUE
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T/F: A structure under which global operations are organized on a geographic rather than a product orientation is referred to as a global area structure.
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TRUE
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T/F: Companies that are in growing businesses and have broad product lines most often use a global area division structure.
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FALSE
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T/F: An advantage of the global area division structure is that it allows the division manager to cater to the tastes of the local market and make rapid decisions to accommodate environmental changes.
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TRUE
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T/F: An advantage of the global functional division structure is that only the CEO can be held accountable for the profits.
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FALSE
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T/F: One of the main objectives in developing the structure for joint ventures is to help the partners address and effectively meld their different values and organizational preferences.
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TRUE
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T/F: In most companies, mutual adjustment is achieved by assigning people to a specific project and having them meet face-to-face and work out a plan of action of designing the new product.
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TRUE
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T/F: Formalization is an organizational characteristic that assigns individuals to specific, well-defined tasks.
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FALSE
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T/F: Specialization is the use of defined structures and systems in decision-making, communicating and controlling.
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FALSE
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T/F: Centralization is a management system in which important decisions are made at the top.
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TRUE
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The primary reason for the use of _____ is a desire by the MNC for total control and the belief that managerial efficiency will be better without outside partners. A. Licensing agreements B. Franchising C. Wholly owned subsidiaries D. Joint ventures
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C. Wholly owned subsidiaries
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This is an agreement in which two or more partners own and control an overseas business. A. Franchise B. Wholly owned subsidiary C. Licensing agreement D. Joint venture
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D. Joint venture
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The equity joint venture: A. Is characterized by one group merely providing a service for another B. Involves a financial investment by the MNC in a business enterprise with a local partner C. Organizes worldwide operations based primarily on function and secondarily on product D. Provides the most benefits when the need for product specification or differentiation is high
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B. Involves a financial investment by the MNC in a business enterprise with a local partner
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The nonequity venture: A. Is characterized by one group merely providing a service for another B. Provides the most benefits when the need for product specification or differentiation is high C. Involves a financial investment by the MNC in a business enterprise with a local partner D. Organizes worldwide operations based primarily on function and secondarily on product
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A. Is characterized by one group merely providing a service for another
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The two types of joint ventures are: A. Equity and non-equity ventures B. Proprietary and public ventures C. Statutory and unofficial ventures D. External and internal ventures
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A. Equity and non-equity ventures
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26. (p. 312) This is an agreement that allows one party to use an industrial property right in exchange for payment to the other party. A. Franchise B. Joint venture C. License D. Certificate of proprietary usage
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C. License
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A _____ is a business arrangement under which one party allows another to operate an enterprise using its trademark, logo, product line and methods of operation in return for a fee. A. License B. Franchise C. Certificate of proprietary usage D. Joint venture
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B. Franchise
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These agreements typically require payment of a fee upfront and then a percentage of the revenues. A. Franchise B. Wholly owned subsidiary C. Export D. Joint venture
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A. Franchise
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Aircraft manufacturing fits which of the following globalization versus local responsiveness combination? A. High pressure for globalization, high pressure for local responsiveness B. High pressure for globalization, low pressure for local responsiveness C. Low pressure for globalization, low pressure for local responsiveness D. Low pressure for globalization, high pressure for local responsiveness
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B. High pressure for globalization, low pressure for local responsiveness
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Clothing manufacturing fits which of the following globalization versus local responsiveness combination? A. Low pressure for globalization, low pressure for local responsiveness B. Low pressure for globalization, high pressure for local responsiveness C. High pressure for globalization, low pressure for local responsiveness D. High pressure for globalization, high pressure for local responsiveness
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B. Low pressure for globalization, high pressure for local responsiveness
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A common first choice among manufacturing firms, especially those with technologically advanced products, would be to develop a(n): A. Domestic policy B. Export arrangement C. Cartel arrangement D. Import quota
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B. Export arrangement
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In a company that has a narrow product line, the export manager usually reports directly to the head of: A. Purchasing B. Personnel C. Production D. Marketing
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D. Marketing
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The structural arrangement that allows a company to develop an overall, unified approach to international operations and helps the firm develop a cadre of internationally experienced managers is an advantage of a(n): A. Mixed organization structure B. Global area division structure C. Global product division structure D. International division structure
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D. International division structure
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34. (p. 317) Pressure by local foreign government for continued growth of international sales encourage on-site: A. Maintenance B. Supply and distribution operations C. Manufacturing operations D. Safety operations
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C. Manufacturing operations
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A structural arrangement that handles all international operations out of a division created for this purpose is referred to as a(n): A. Worldwide organizational structure B. Global matrix structure C. International division structure D. Overseas network structure
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C. International division structure
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Companies still in the development stages of international business involvement are most likely to adopt the: A. International division structure B. Global product division structure C. Global area division structure D. Global functional division structure
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A. International division structure
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According to the text, all of the following types of companies are likely to adopt the international division structure except: A. Companies with limited geographic diversity B. Companies with a large number of executives with international expertise C. Companies still in the developmental stage of international business D. Companies with small international sales
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B. Companies with a large number of executives with international expertise
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A structural arrangement in which domestic divisions are given worldwide responsibility for product groups is referred to as a(n): A. International division structure B. Global product division structure C. Global area division structure D. Global functional division structure
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B. Global product division structure
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The products sold by firms that adopt a global product division structure are generally in the _____ stage of the product life cycle. A. Introduction B. Growth C. Maturity D. Decline
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B. Growth
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Which of the following provides the most benefits when the need for product specification or differentiation is high? A. International division B. Global product division C. Global area division D. Global functional division
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B. Global product division
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A structure under which global operations are organized on a geographic rather than a product basis is referred to as a(n): A. Global area division structure B. Global product division structure C. International division structure D. Global functional division structure
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A. Global area division structure
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That division managers may pursue currently attractive geographic prospects for their products and neglect other areas with better long-term potential is a major drawback of the: A. International division structure B. Global product division structure C. Global area division structure D. Global functional division structure
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B. Global product division structure
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Which of the following is an advantage of a global area division structure? A. The structural arrangement helps a firm manage a diverse product line B. The structural arrangement helps a firm cater to local needs in foreign markets C. The marketing, production and finance divisions of the firm can be coordinated on a product-by-product global basis D. The structural arrangement helps a firm develop an overall, unified approach to international markets
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B. The structural arrangement helps a firm cater to local needs in foreign markets
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A global area division structure most often is used by companies that are in _____ businesses and have _____ product lines. A. Growing; broad B. Mature; narrow C. Growing; narrow D. Mature; broad
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B. Mature; narrow
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The difficulty encountered in reconciling a product emphasis with a geographic orientation is the primary disadvantage of a(n): A. International division structure B. Global product division structure C. Global area division structure D. Global functional division structure
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C. Global area division structure
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Which of the following organizes worldwide operations based primarily on function and secondarily on product? A. International division structure B. Global product division structure C. Global area division structure D. Global functional division structure
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D. Global functional division structure
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A global functional division structure is used primarily by: A. Service companies B. Extractive companies C. Light manufacturing companies D. Heavy manufacturing companies
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B. Extractive companies
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All of the following are advantages of the global functional division structure except: A. An emphasis on functional expertise B. A tight centralized control C. A relatively lean managerial staff D. The chief executive officer is held accountable for the profits
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D. The chief executive officer is held accountable for the profits
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A structure that is a combination of a global product, an area or a functional arrangement is referred to as a(n) _____ organizational structure. A. Assimilated B. Transnational C. Mixed D. Team-based
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C. Mixed
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A multinational structural arrangement that combines elements of function, product and geographic designs, while relying on a network arrangement to link worldwide subsidiaries is referred to as a: A. Transnational network structure B. Cross-cultural matrix structure C. Transnational divisional structure D. Cross-cultural network structure
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A. Transnational network structure
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A _____ is designed to help MNCs take advantage of global economies of scale while also being responsive to local customer demands. A. Global matrix structure B. Transnational network structure C. Worldwide divisional structure D. Cross-cultural matrix structure
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B. Transnational network structure
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At the center of the _____ are nodes, which are units charged with coordinating product, functional and geographic information. A. Cross-cultural matrix structure B. Worldwide divisional structure C. Transnational network structure D. Global product division structure
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C. Transnational network structure
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Subsidiaries that are located anywhere in the world where they can benefit the organization are called: A. Chaebols B. Keiretsus C. Specialized subunits D. Dispersed subunits
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D. Dispersed subunits
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Specialized operations are: A. Designed to tap specialized expertise or other resources in the company's worldwide subsidiaries B. Subsidiaries that are located anywhere in the world where they can benefit the organization C. Designed to take advantage of low factor costs, while others are responsible for providing information on new technologies or consumer trends D. Used to share information and resources throughout dispersed and specialized subunits
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A. Designed to tap specialized expertise or other resources in the company's worldwide subsidiaries
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Interdependent relationships are: A. Designed to tap specialized expertise or other resources in the company's worldwide subsidiaries B. Subsidiaries that are located anywhere in the world where they can benefit the organization C. Used to share information and resources throughout the dispersed and specialized subunits D. Designed to take advantage of low factor costs, while others are responsible for providing information on new technologies or consumer trends
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C. Used to share information and resources throughout the dispersed and specialized subunits
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In terms of cultural control in a global area division: A. It is treated like all other MNC structural divisions B. Local subsidiary culture is often the most important C. It is possible for some companies, but not always necessary D. Culture must support the shared decision making
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B. Local subsidiary culture is often the most important
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In which of the following MNC structures are tight process bureaucratic controls used to maintain product quality and consistency? A. Transnational network structure B. Global area division C. Matrix structure D. Global product division
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D. Global product division
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The decision-making control in which local units are given autonomy is characteristic of a(n): A. Global area division structure B. International division structure C. Global product division structure D. Transnational network structure
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A. Global area division structure
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The output control in which profit responsibility is shared with product and geographic units is characteristic of a(n): A. Global area division structure B. International division structure C. Matrix structure D. Transnational network structure
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C. Matrix structure
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Bureaucratic control is not very important in which type of multinational structure? A. Global product division structure B. Global area division structure C. Matrix structure D. International division structure
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C. Matrix structure
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Which basic value is not common in Asian firms? A. Group B. Trust C. Confrontation D. Fluid
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C. Confrontation
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Individuals who work for a company, usually via the Internet and move on to other employment when their assignment is done are known as: A. Purchasing agents B. Marketing managers C. International outsourcers D. Electronic freelancers
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D. Electronic freelancers
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_____ is the use of defined structures and systems in decision-making, communicating and controlling. A. Formalization B. Specialization C. Concentration D. Interpretation
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A. Formalization
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In a study of U.S. and Japanese firms in Taiwan, objective formalization was measured by: A. Use of informal controls B. The extent to which goals were vague and unspecified C. The number of different documents given to employees D. Use of culturally induced values in getting things done
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C. The number of different documents given to employees
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As an organizational characteristic, _____ is the assigning of individuals to specific, well-defined tasks. A. Interpretation B. Concentration C. Formalization D. Specialization
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D. Specialization
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Specialization in an international context can be classified into: A. Diagonal and vertical specialization B. Vertical and parallel specialization C. Horizontal and vertical specialization D. Diagonal and parallel specialization
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C. Horizontal and vertical specialization
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The assignment of jobs so that individuals are given a particular function to perform and tend to stay within the confines of this area is referred to as: A. Diagonal specialization B. Parallel specialization C. Vertical specialization D. Horizontal specialization
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D. Horizontal specialization
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The assignment of work to groups of departments where individuals are collectively responsible for performance is referred to as: A. Horizontal specialization B. Vertical specialization C. Lateral specialization D. Parallel specialization
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B. Vertical specialization
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_____ is a management system in which important decisions are made at the top. A. Centralization B. Decentralization C. Horizontal specialization D. Vertical specialization
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A. Centralization
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Pushing decision making down the line and getting the lower-level personnel involved is referred to as: A. Centralization B. Decentralization C. Horizontal specialization D. Vertical specialization
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B. Decentralization
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T/F: Political risk is the likelihood that a multinational corporation's foreign investment will be constrained by a host government's policies.
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TRUE
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T/F: Over the past decade and with the recent terrorist attacks on the U.S., political risk assessment has become less vital to MNCs.
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FALSE
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T/F: China's decision regarding restrictions on foreign exchange transactions is a micro political risk because it affects all MNCs.
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FALSE
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T/F: Micro political risk analysis is directed toward government policies and actions that influence selected sectors of the economy or specific foreign businesses.
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TRUE
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T/F: China's decision regarding restrictions on foreign exchange transactions represents a macro political risk because it affects all MNCs.
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TRUE
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T/F: Macro risk issues often take forms such as industry regulations, taxes of specific types of business activity and various restrictive local laws.
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FALSE
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T/F: Firms that are at the greatest risk in regard to expropriation are in extractive, agricultural or infrastructural industries such as utilities and transportation because of the importance of these industries to the country.
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TRUE
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T/F: Examples of ownership-control risks include tariffs on export and imports and well as restrictions on exports.
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FALSE
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T/F: Operational risks result from government policies and procedures that directly constrain the management and performance of local operations.
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TRUE
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T/F: In a conglomerate investment, the goods or services produced are not similar to those produced at home.
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TRUE
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T/F: Conglomerate investments usually are rated as low risk, because foreign governments see them as providing fewer benefits to the MNC and greater benefits to the country than other investments.
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FALSE
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T/F: Vertical investments run the risk of being taken over by government because they are export-oriented and governments like a business that helps it to generate foreign capital.
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TRUE
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T/F: There are three sectors of economic activity: the primary sector, the secondary sector and the service sector.
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FALSE
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T/F: Some MNCs attempt to manage political risk through a quantification process in which a range of variables are simultaneously analyzed to derive an overall rating of the degree of political risk in a given jurisdiction.
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TRUE
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T/F: Protective and defensive techniques are designed to encourage the host government to actively participate in the management of the MNC.
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FALSE
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T/F: Comprehensive political strategies are most important in stable policy environments
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FALSE
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T/F: Local knowledge can be internalized primarily as a result of an MNC operating in that market.
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FALSE
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T/F: In the context of international strategic alliances, value-claiming activities are competitive and distributive.
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TRUE
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T/F: The most difficult cultural differences to manage in international strategic alliances are power distance and uncertainty avoidance.
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FALSE
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T/F: Host government mandates that require foreign investors to partner with local state-owned firms or follow local-content rules may still have a positive impact on MNCs.
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TRUE
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Which of the following is not a challenge of doing business in Russia? A. Corruption B. Red tape C. Strong faith in government policies D. Security concerns
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C. Strong faith in government policies
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Not all MNCs are confident about international investment in countries with: A. Low labor costs B. Political unrest C. Emerging economies D. Cultural differences
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B. Political unrest
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The following is not an example of risk factors for an MNC: A. Freezing the movement of assets out of the host country B. Limits on the remittance of profits or capital C. Devaluing the currency D. Complying with contractual terms of agreements
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D. Complying with contractual terms of agreements
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_____ risk is the likelihood that a multinational corporation's foreign investment will be constrained by a host government's policies. A. Social B. Development C. Legal D. Political
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D. Political
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Over the past decade political risk has become: A. An area closely watched by developing countries, but virtually ignored by developed countries B. A vital area for MNCs to assess and manage C. A much less pervasive and minor threat facing international management D. Virtually obsolete for international firms as a result of controls imposed by the UNO
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B. A vital area for MNCs to assess and manage
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The following actions raise the political risk of doing business in China except: A. Interpretation of rules and regulations by officials B. Industrial piracy C. Pressure on the MNCs to do things in a particular way D. Concerns on safety and reliability of product quality
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D. Concerns on safety and reliability of product quality
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_____ reviews major political decisions that are likely to affect all business conducted in a particular country. A. Macro political risk analysis B. Micro political risk analysis C. Standard political risk analysis D. Multidimensional political risk analysis
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A. Macro political risk analysis
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China's decision regarding restrictions on foreign exchange transactions is a _____ political risk because it affects all MNCs. A. Micro B. Standard C. Macro D. Multidimensional
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C. Macro
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In recent years _____ risk analysis has become of increasing concern to MNCs because of the growing number of countries that are finding their economies in trouble as in Southeast Asia or even worse, unable to make the transition to a market-driven economy. A. Micro B. Basic C. Macro D. Complex
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C. Macro
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China's government policies regarding investment in the telecommunications industry fall into the _____ political risk category. A. Macro B. Micro C. Integrative D. Relative
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B. Micro
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The economies of China, Russia, India and Vietnam present _____ political risk for MNCs. A. Macro B. Micro C. Proactive D. Relative
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A. Macro
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_____ risk issues often take forms such as industry regulation, taxes on specific types of business activity and various restrictive local laws. A. Macro B. Standard C. Direct D. Micro
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D. Micro
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According to the 2009 Transparency International Corruption Perceptions Index, which of the following is the least corrupt nation? A. India B. United States C. Spain D. New Zealand
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D. New Zealand
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According to the 2009 Transparency International Corruption Perceptions Index, which of the following is the most corrupt nation? A. El Salvador B. Columbia C. Lebanon D. Somalia
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D. Somalia
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The following are internal factors which MNCs may use to evaluate political risk except: A. Power struggles among elites B. Ethnic confrontations C. Regional struggles D. Regional instabilities
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D. Regional instabilities
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The following is not an external factor used by MNCs for evaluating political risks: A. Alliances with major and regional powers B. Anti-establishment movements C. Internal groupings D. Sources of key raw materials
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B. Anti-establishment movements
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Laws that require that nations hold a majority interest in the operation are known as: A. Commercial laws B. Appropriation laws C. Indigenization laws D. Expropriation laws
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C. Indigenization laws
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The seizure of businesses by a host country with little, if any, compensation to the owners is referred to as: A. Nationalization B. Expropriation C. Dispossession D. Removal
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B. Expropriation
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Expropriation is more likely to occur in: A. Non-Western governments that are poor, relatively unstable and suspicious of foreign multinationals B. Western governments that are rich, relatively stable and are experienced in dealing with foreign multinationals C. Non-Western governments that are neither rich nor poor, relatively stable and are unsure about the presence of foreign multinationals D. Western governments that are moderately wealthy, relatively stable and are new at dealing with foreign multinationals
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A. Non-Western governments that are poor, relatively unstable and suspicious of foreign multinationals
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According to the text, the following are all forms of terrorism except: A. Classic terrorism B. Amateur terrorism C. Religious motivated terrorism D. Political terrorism
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D. Political terrorism
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When terrorism entails a specific, well-defined objective pursued by well-trained, professional, underground members, it is called A. traditional terrorism B. amateur terrorism C. religiously motivated terrorism D. classic terrorism
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D. classic terrorism
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Political risks can be broken down into three basic categories. These are: A. Transfer risks, ownership risks and labor risks B. Ownership risks, operational risks and economic risks C. Operational risks, bureaucratic risks and transfer risks D. Transfer risks, operational risks and ownership-control risks
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D. Transfer risks, operational risks and ownership-
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_____ risks stem from government policies that limit the transfer of capital, payments, production, people and technology in or out of a country. A. Operational B. Bureaucratic C. Transfer D. Expropriation
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C. Transfer
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Tariffs on exports and imports, restrictions on exports, dividend remittance and capital repatriation are examples of: A. Transfer risks B. Expropriation risks C. Operational risks D. Exchange risks
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A. Transfer risks
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_____ risks result from government policies and procedures that directly constrain the management and performance of local operations. A. Transfer B. Operational C. Ownership-control D. Exchange
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B. Operational
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Price controls, financing restrictions, export commitments, taxes and local-sourcing requirements are examples of: A. Ownership-control risks B. Operational risks C. Transfer risks D. Functional risks
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B. Operational risks
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_____ risks are brought about by government policies or actions that inhibit ownership or control of local operations. A. Transfer B. Functional C. Operational D. Ownership-control
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D. Ownership-control
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Foreign ownership limitations, pressure for local participation, confiscation, expropriation and abrogation of property rights are examples of: A. Transfer risks B. Functional risks C. Ownership-control risks D. Tactical risks
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C. Ownership-control risks
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In a _____ investment, the goods or services produced are not similar to those produced at home. A. Horizontal B. Vertical C. Network D. Conglomerate
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D. Conglomerate
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_____ investments include the production of raw materials or intermediate goods that are to be processed into final products. A. Vertical B. Matrix C. Conglomerate D. Horizontal
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A. Vertical
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_____ investments run the risk of being taken over by the host-country government because they are export-oriented and governments like a business that helps it to generate foreign capital. A. Conglomerate B. Vertical C. Horizontal D. Lateral
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B. Vertical
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_____ investments involve the production of goods or services that are the same as those produced at home. A. Conglomerate B. Lateral C. Horizontal D. Vertical
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C. Horizontal
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_____ investments typically are made with an eye toward satisfying the host country's market demands. As a result, they are not very likely to be takeover targets. A. Vertical B. Horizontal C. Conglomerate D. Hierarchical
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B. Horizontal
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The special nature of foreign direct investment is not related to: A. Sector B. Technology C. Ownership D. Operations
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D. Operations
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Some multinational corporations attempt to manage political risk through simultaneously analyzing a range of variables to derive an overall rating of the degree of political risk in a given jurisdiction. This is referred to as a: A. Quantification process B. Quantification circle C. Quantity risk analysis D. Quantity management
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A. Quantification process
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MNCs attempt to manage political risk through a quantification process, to derive an overall rating of the degree of political risk in a given jurisdiction. The factors that are quantified reflect all of the following except: A. Political and economic environment B. Domestic economic conditions C. Social conditions D. External economic conditions
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C. Social conditions
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Which of the following criteria involves maximum political risk? A. International financial standing B. Economic growth during previous 5 years C. Restrictions imposed on imports D. Effectiveness of public administration
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D. Effectiveness of public administration
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The following are listed as techniques for responding to political risks except: A. Relative bargaining power analysis B. Realistic bargaining power analysis C. Integrative techniques D. Proactive political strategies
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B. Realistic bargaining power analysis
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The theory behind _____ is quite simple. The MNC works to maintain a stronger bargaining power position than that of the host country. A. Analogous negotiating power B. Pertinent bargaining power C. Proportionate negotiating power D. Relative bargaining power
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D. Relative bargaining power
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_____ techniques are designed to help the overseas operation become part of the host country's infrastructure. A. Protective B. Defensive C. Integrative D. Statutory
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C. Integrative
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All of the following are examples of integrative techniques except: A. Developing good relations with the host government and other local political parties B. Doing as little local manufacturing as possible and conducting all research and development outside the country C. Producing as much of the product locally as possible with the use of in-country suppliers and subcontractors, thus making it a "domestic" product D. Developing effective labor-management relations
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B. Doing as little local manufacturing as possible and conducting all research and development outside the country
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_____ techniques are designed to discourage the host government from interfering in operations. A. Integrative and unifying B. Consolidating and defensive C. Protective and unifying D. Protective and defensive
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D. Protective and defensive
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Examples of protective and defensive techniques include all of the following except: A. Limiting the responsibility of local personnel and hiring only those who are vital to the operations B. Raising capital from local banks and the host government as well as outside forces C. Diversifying production of the product among a number of countries D. Producing as much of the product locally as possible with the use of in-country suppliers and subcontractors, thus making it a "domestic" product
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D. Producing as much of the product locally as possible with the use of in-country suppliers and subcontractors, thus making it a "domestic"
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Benefits of proactive political strategies include all of the following except: A. Enhancing government relations in unstable and transitional policy environments B. Mitigating risk before it becomes unmanageable C. Providing support for national and sub-central governments in transitional economies D. Counteracting competitors' efforts to influence government policy
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C. Providing support for national and sub-central governments in transitional economies
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Examples of proactive political strategies include all of the following except: A. Formal lobbying B. Campaign financing C. Seeking advocacy through embassies and consulates of the home country D. Downsizing and transferring business elsewhere
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D. Downsizing and transferring business elsewhere
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All the following are motivations for firms to enter into international strategic alliances except: A. Faster entry and payback B. Economies of scale C. Co-opting or blocking competition D. Stronger control over technologies and patents
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D. Stronger control over technologies and patents
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Which of the following cultural differences tend to more disruptive for international joint ventures than the others? A. Power distance B. Uncertainty avoidance C. Individualism D. Masculinity
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B. Uncertainty avoidance
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Which of the following is not a critical legal issue for successful termination of international alliances? A. Conditions of termination B. Disposition of assets and liabilities C. Distributorship arrangements D. People-related issues
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D. People-related issues
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Which of the following is not a critical business issue for successful termination of international alliances? A. The basic decision to exit B. People-related issues C. Rights over sales territories and obligations to customers D. Relations with the host government
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C. Rights over sales territories and obligations to customers
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When host governments do not require alliances as a condition for entry many MNCs: A. Are advised not to voluntarily pursue alliances as they tend to be problematic B. Are usually indifferent about establishing alliances C. Find that having an alliance is advantageous to their entry and expansion D. Are likely to consider alliances, except in emerging markets and highly regulated industries
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C. Find that having an alliance is advantageous to their entry and expansion
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T/F: Home-country nationals are managers who are citizens of the country where the MNC is headquartered.
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TRUE
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T/F: Historically, MNCs have staffed key positions in their foreign affiliates with host-country nationals.
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FALSE
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T/F: Home-country nationals are local managers who are hired by the MNC.
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FALSE
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T/F: Managers who live and work outside their home country are called expatriates.
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TRUE
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T/F: An individual from a host-country who is assigned to work in the host-country is referred to as a multipatriate.
answer
FALSE
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T/F: Factors used to choose personnel for international assignments are referred to as international selection criteria.
answer
TRUE
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T/F: Most MNCs strive for a balance between age and experience in their expatriate employees.
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TRUE
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T/F: The most common recruiting and selection procedures for international assignments would be background and reference checks.
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FALSE
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T/F: Anticipatory and in-country factors will influence the expatriate's mode and degree of adjustment to an overseas assignment.
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TRUE
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T/F: One of the reasons why there has been a decline in the number of expats in recent years is that MNCs have found that the expense can be prohibitive.
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TRUE
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T/F: Base salary is the amount of money that an expatriate normally receives in the home country plus a cost-of-living adjustment.
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FALSE
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T/F: Allowances are an expensive feature of expatriate compensation packages
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TRUE
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T/F: An approach to developing an expatriate compensation package that is based on ensuring the expat is "made whole" and does not lose money by taking the assignment is referred to as the balance-sheet approach.
answer
TRUE
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T/F: An approach to developing an expatriate compensation package that involves giving the expat a predetermined amount of money and letting the individual make his/her own decisions regarding how to spend it is referred to as localization.
answer
FALSE
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T/F: For most overseas managers, repatriation occurs within five years of the time they leave.
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TRUE
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T/F: Repatriation agreements typically promise an expatriate a specific position and salary when he/she returns to the home office.
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FALSE
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T/F: The hardest training, in terms of preparation time is to place a cultural integrator in each foreign operation.
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FALSE
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T/F: An ethnocentric MNC puts host-office people in charge of key international management positions.
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FALSE
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T/F: Learning is the acquisition of skills, knowledge and abilities that results in a relatively permanent change in behavior.
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TRUE
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T/F: The primary reason for training overseas managers is to improve their ability to interact effectively with local people in general and their personnel in particular.
answer
TRUE
question
There are four basic sources that MNCs can tap for positions. These are: A. Host-country nationals, third-country nationals, United Nations placements and IMF placements B. Home-country nationals, IMF placements, inpatriates and multipatriates C. Home-country nationals, host-country nationals, IMF placements and multipatriates D. Home-country nationals, host-country nationals, third-country nationals and inpatriates
answer
D. Home-country nationals, host-country nationals, third-country nationals and inpatriates
question
Expatriate managers who are citizens of the country where the multinational corporate is headquartered are referred to as: A. Host-country nationals B. Home-country nationals C. Inpatriates D. Third-country nationals
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B. Home-country nationals
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Headquarters nationals is another term used for: A. Third-country nationals B. Home-country nationals C. Inpatriates D. Host-country nationals
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B. Home-country nationals
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Home-country nationals are frequently called _____, which refers to those who live and work away from their home country. A. Inpatriates B. Third-country nationals C. Expatriates D. Multipatriates
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C. Expatriates
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Historically, MNCs have staffed key positions in their foreign affiliates with: A. Home-country nationals B. Host-country nationals C. Inpatriates D. Third-country nationals
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A. Home-country nationals
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_____ are local managers who are hired by the MNC. A. Inpatriates B. Indigenous-nationals C. Host-country nationals D. Home-country nationals
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C. Host-country nationals
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Which of the following statements about third-country nationals is false? A. TCN managers can often achieve corporate objectives more effectively than do expatriates B. During periods of rapid expansion, TCNs can substitute for expatriates in well-established operations C. During rapid expansion, TCNs can offer different perspectives that can expand on the narrowly focused viewpoints of local nationals D. In joint ventures, TCNs can demonstrate a global image and bring unique cross-cultural skills to the relationship
answer
B. During periods of rapid expansion, TCNs can substitute for expatriates in well-established operations
question
These are managers who are citizens of countries other than the one in which the MNC is headquartered or the one in which they are assigned to work by the MNC. A. Multipatriates B. Home-country nationals C. Inpatriates D. Third-country nationals
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D. Third-country nationals
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An individual from a host-country or a third-country national who is assigned to work in the home country is a(n): A. Expatriate B. Multipatriate C. Inpatriate D. Quasi-patriate
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C. Inpatriate
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Factors used to choose personnel for international assignments are referred to as: A. Global placement criteria B. International selection criteria C. Global selection heuristics D. International recruitment and selection heuristics
answer
B. International selection criteria
question
All of the following are correct with regard to the impact of age, experience and education on expatriate managers except: A. There is universal agreement that degrees in marketing or engineering are the most desirable for expatriate managers B. Most MNCs strive for a balance between age and experience C. Many companies consider an academic degree, preferably a graduate degree, to be of critical importance to an international executive D. There is evidence that younger managers are more eager for international assignments than older managers
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A. There is universal agreement that degrees in marketing or engineering are the most desirable for expatriate managers
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This is the primary language of international business and most expatriates from all countries can converse in it. A. French B. German C. Spanish D. English
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D. English
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Borstorff and her associates examined the factors associated with employee willingness to work overseas and concluded that: A. Married couples with teenage children are probably the most willing to move B. Prior international experience appears associated with willingness to work as an expatriate C. Unmarried employees are least willing, compared to any other group, to accept expat assignments D. Careers and attitudes of spouses have an insignificant impact on employee willingness to move overseas
answer
B. Prior international experience appears associated with willingness to work as an expatriate
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The process of evaluating how well a family is likely to stand up to the stress of overseas life is referred to as: A. Suitability assessment B. Selection fitness C. Adaptability screening D. Expatriate fitness
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C. Adaptability screening
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The two most common selection procedures used by MNCs are: A. Assessment centers and tests B. References and interviews C. Application forms and assessment centers D. Tests and interviews
answer
D. Tests and interviews
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In general, some evidence suggests that testing is: A. Extremely popular among MNCs B. Not extremely popular among MNCs C. Used more in the selection of overseas managers than domestic managers D. Used by a high percentage of MNCs in selecting expatriate managers
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B. Not extremely popular among MNCs
question
In recent years, international human resources management scholars have developed theoretical models that help to explain the factors involved in effectively adjusting to overseas assignments. These models are called: A. Adjustment models B. Adaptation theorems C. Alignment models D. Congruence theorems
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A. Adjustment models
question
There are two major types of adjustments that an expatriate must make when going on an overseas assignment. These are: A. Pre-deployment adjustment and post-deployment adjustment B. Direct adjustment and indirect adjustment C. Anticipatory adjustment and in-country adjustment D. Iterative adjustment and continuous adjustment
answer
C. Anticipatory adjustment and in-country adjustment
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The adjustment model of the selection procedure for international assignments would include: A. Training and previous experience B. Education and modification C. Work experience and exposure D. Abilities and behavior
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A. Training and previous experience
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The organizational input into anticipatory adjustment is most directly related and concerned with the: A. Motivation process B. Selection process C. Compensation plan D. Quality of leadership
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B. Selection process
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Traditionally, what was the only selection criterion MNCs relied on for overseas assignments? A. Training B. Education C. Previous experience D. Technical competence
answer
B. Education
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The most common elements in the typical expatriate compensation package include: A. Base salary, benefits, allowances, incentives and taxes B. Base salary, bonuses, stock options and free housing C. Base salary, benefits, free housing and free education for the expatriate's children D. Base salary, benefits, free travel, free housing and taxes
answer
A. Base salary, benefits, allowances, incentives and taxes
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Expatriate salaries typically are set according to the base pay of: A. An index of 13 firms maintained by the United Nations B. The home country C. The host-country D. A neutral third-country determined by the expatriate and his/her company
answer
B. The home country
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These are an expensive feature of expatriate compensation packages. A. Base salaries B. Allowances C. Incentives D. Taxes
answer
B. Allowances
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The benefits of a lump-sum incentive system would include all of the following except: A. One-time payment retaining its value as an incentive B. Cost containment of firm due to one-time payment C. Separate payment distinguishable from regular pay D. Employees being encouraged to be motivated by financial incentives
answer
D. Employees being encouraged to be motivated by financial incentives
question
An approach to developing an expatriate compensation package that is based on ensuring that the expat is "made whole" and does not lose money by taking the assignment is referred to as the: A. Balance-sheet approach B. Lump-sum method C. Localization approach D. Cafeteria approach
answer
A. Balance-sheet approach
question
An approach to developing an expatriate compensation package that involves paying the expat a salary comparable to that of local nationals is referred to as: A. The cafeteria approach B. The balance-sheet approach C. Localization D. The lump-sum method
answer
C. Localization
question
An approach to developing an expatriate compensation package that involves giving the expat a predetermined amount of money and letting the individual make his/her own decisions regarding how to spend it is referred to as the: A. Localization approach B. Cafeteria approach C. Lump-sum method D. Balance-sheet approach
answer
C. Lump-sum method
question
This approach to developing an expatriate compensation package entails giving the individual a series of options and letting the person decide how to spend the available funds. A. Lump-sum method B. Cafeteria approach C. Localization approach D. Balance-sheet approach
answer
B. Cafeteria approach
question
Which of the following approaches is used to develop an expatriate compensation package that involves setting a compensation system for all expats who are assigned to a particular region and paying everyone in accord with that system? A. Regional system B. Balance-sheet approach C. Cafeteria approach D. Lump-sum method
answer
A. Regional system
question
The return to one's home country from an overseas management assignment is referred to as: A. Repatriation B. Reintroduction C. Recruiting D. Reentry
answer
A. Repatriation
question
Strategies used to help smooth the adjustment from an overseas to a stateside assignment are: A. Readjustment strategies B. Transition strategies C. Changeover strategies D. Progression strategies
answer
B. Transition strategies
question
An agreement whereby the firm tells the individual how long she/he will be posted overseas and promises to give the individual, on return, a job that is mutually acceptable is a: A. Strategic plan B. Human resource plan C. Labor-contract agreement D. Repatriation agreement
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D. Repatriation agreement
question
This is the process of altering employee behavior and attitudes in a way that increases the probability of goal attainment. A. Organizing B. Planning C. Training D. Controlling
answer
C. Training
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An individual who is responsible for ensuring that a firm's business systems are in accord with those of the local culture is a(n): A. Cultural integrator B. Global facilitator C. International transition specialist D. Global socialization specialist
answer
A. Cultural integrator
question
The four basic philosophical positions that multinationals can assume and influence a company's training program are: A. Polycentric, geocentric, multicentric and ultracentric B. Ethnocentric, globalcentric, regiocentric and unicentric C. Multicentric, globalcentric, geocentric and unicentric D. Ethnocentric, polycentric, regiocentric and geocentric
answer
D. Ethnocentric, polycentric, regiocentric and geocentric
question
A(n) _____ MNC puts home-office people in charge of key international management positions. A. Ethnocentric B. Polycentric C. Regiocentric D. Geocentric
answer
A. Ethnocentric
question
Which of the following MNCs places local nationals in key positions and allows these managers to appoint and develop their own people? A. Geocentric B. Polycentric C. Regiocentric D. Ethnocentric
answer
B. Polycentric
question
This type of MNC relies on local managers from a particular geographic region to handle operations in and around that area. A. Ethnocentric B. Geocentric C. Polycentric D. Regiocentric
answer
D. Regiocentric
question
This type of MNC seeks to integrate diverse regions of the world through a global approach to decision making. A. Polycentric B. Ethnocentric C. Geocentric D. Regiocentric
answer
C. Geocentric
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These MNCs do all of their training at their headquarters. A. Geocentric B. Regiocentric C. Polycentric D. Ethnocentric
answer
D. Ethnocentric
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This is the acquisition of skills, knowledge and abilities that results in a relatively permanent change in behavior. A. Learning B. Development C. Motivation D. Controlling
answer
A. Learning
question
"Learning organizations" continually focus on activities such as: A. Planning and development B. Organizing and controlling C. Training and development D. Planning and organizing
answer
C. Training and development
question
Training programs are useful in preparing people for overseas assignments for many reasons. These reasons can be put into two general categories which are: A. Organizational and personal B. Economic and philosophical C. Personal and impersonal D. Financial and psychological
answer
A. Organizational and personal
question
The belief that one's own way of doing things is superior to that of others is: A. Polycentrism B. Geocentrism C. Ethnocentrism D. Regiocentrism
answer
C. Ethnocentrism
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This is common in many large MNCs where managers believe that the home office's approach to doing business can be exported intact to all other countries, because this approach is superior to anything at the local level. A. Regiocentrism B. Ethnocentrism C. Geocentrism D. Polycentrism
answer
B. Ethnocentrism
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Research shows that small firms undertaking international business generally rely on: A. Standard training programs B. Strategic alliances C. Trade zones D. Uniform commercial codes
answer
A. Standard training programs
question
Which of the following training programs are created for the specific needs of the participants? A. Generic B. Standardized C. Tailor-made D. Universal
answer
C. Tailor-made
question
A(n) _____ is a programmed learning technique that is designed to expose members of one culture to some of the basic concepts, attitudes, role perceptions, customs and values of another. A. Cultural assimilator B. Ethnocentric regulator C. Educational regulator D. Developmental assimilator
answer
A. Cultural assimilator
question
Which of the following terms refer to the quality of being effective and producing the desired results? A. Capacity B. Validity C. Reliability D. Stability
answer
B. Validity