EIS 3315 Chapter 3 (Motiwalla) – Flashcards
Unlock all answers in this set
Unlock answersquestion
1) Implementing a new ERP system is mainly a question of installing ERP software.
answer
Answer: FALSE Diff: 2 Page Ref: 59
question
2) The hard part of installing an ERP system is changing the business processes of the people who will use the system.
answer
Answer: TRUE Diff: 2 Page Ref: 59
question
3) An ERP system architecture should adapt to future business challenges.
answer
Answer: TRUE Diff: 1 Page Ref: 59
question
4) ERP systems need both current and historical data.
answer
Answer: TRUE Diff: 2 Page Ref: 59
question
5) Understanding the enterprise architecture is helpful because it helps everyone understand the various components of the enterprise system better.
answer
Answer: TRUE Diff: 1 Page Ref: 59
question
6) The functional view of the enterprise system architecture defines the physical components of the system.
answer
Answer: FALSE Diff: 3 Page Ref: 60
question
7) The databases used are components of the ERP system architecture.
answer
Answer: TRUE Diff: 3 Page Ref: 60
question
8) Organizations rarely selectively implement different ERP modules.
answer
Answer: FALSE Diff: 3 Page Ref: 60
question
9) ERP software provides business functionality for everything except human resources.
answer
Answer: FALSE Diff: 2 Page Ref: 61
question
10) In ERP software, the procurement module includes the best practices on purchasing.
answer
Answer: TRUE Diff: 2 Page Ref: 61
question
11) Logistics is an example of a typical ERP module.
answer
Answer: TRUE Diff: 2 Page Ref: 61
question
12) Marketing automation is an example of a typical ERP module.
answer
Answer: FALSE Diff: 3 Page Ref: 61
question
13) Production modules have evolved from MRP II into ERP systems.
answer
Answer: TRUE Diff: 3 Page Ref: 62
question
14) ERP vendors generally use the same names for all their different modules.
answer
Answer: FALSE Diff: 1 Page Ref: 62
question
15) The purchasing module must be tightly integrated with the inventory control and the sales logistics modules.
answer
Answer: FALSE Diff: 3 Page Ref: 62
question
16) The inventory module helps maintain the appropriate level of stock in a warehouse.
answer
Answer: TRUE Diff: 1 Page Ref: 63
question
17) Most ERP vendors offer an online storefront as part of the sales module.
answer
Answer: TRUE Diff: 2 Page Ref: 63
question
18) Sales modules have to be closely integrated with the organization's network module.
answer
Answer: FALSE Diff: 2 Page Ref: 63
question
19) The HR module is usually the last module implemented by companies.
answer
Answer: FALSE Diff: 3 Page Ref: 63
question
20) When a new employee is hired and enrolled in the company benefits plan, this would involve using the human resources module.
answer
Answer: TRUE Diff: 2 Page Ref: 63
question
21) Project management is an example of a non-traditional ERP module now being offered by some vendors.
answer
Answer: TRUE Diff: 3 Page Ref: 64
question
22) A performance management module is useful for empowering employees and managers by giving them easy access to all their relevant information.
answer
Answer: FALSE Diff: 3 Page Ref: 64
question
23) One benefit of using a financial module is that it provides strong support for Sarbanes-Oxley reporting.
answer
Answer: TRUE Diff: 2 Page Ref: 65
question
24) The procurement and logistics module benefits the organization by helping to reduce transportation costs.
answer
Answer: TRUE Diff: 2 Page Ref: 65
question
25) In an ERP architecture, hardware layering has had a significant impact on scalability.
answer
Answer: TRUE Diff: 3 Page Ref: 65
question
26) ERP applications are most commonly deployed in a distributed and often widely dispersed manner.
answer
Answer: TRUE Diff: 2 Page Ref: 65
question
27) ERP system architectures are organized in layers or tiers to help manage the complexity of the system.
answer
Answer: TRUE Diff: 2 Page Ref: 65
question
28) Legacy systems and third party applications can be linked to ERP systems through the GUI.
answer
Answer: FALSE Diff: 3 Page Ref: 65
question
29) Middleware provides generic interfaces with which integrated applications pass messages to each other.
answer
Answer: TRUE Diff: 2 Page Ref: 66
question
30) SAP developed its own platform for systems integration called OASIS.
answer
Answer: FALSE Diff: 2 Page Ref: 67
question
31) A web-based portal allows users to get access to their ERP applications through their browser.
answer
Answer: TRUE Diff: 2 Page Ref: 67
question
32) OLAP is the foundation of the business intelligence module in ERP systems.
answer
Answer: TRUE Diff: 2 Page Ref: 71
question
33) Today's IT infrastructure focuses on integrating the corporate architecture with the GUI and extending it beyond the organization.
answer
Answer: FALSE Diff: 2 Page Ref: 71
question
34) Three-tier architectures are scalable in that it is easier to add, change and remove applications and hardware.
answer
Answer: TRUE Diff: 2 Page Ref: 73
question
35) With the addition of the extra tier, the three-tier architecture is considerably less complex than the two-tier architecture.
answer
Answer: FALSE Diff: 1 Page Ref: 73
question
36) The ERP system ________ determines the relationships between all the complex IT components. A) network B) layout C) architecture D) middleware
answer
Answer: C Diff: 1 Page Ref: 59
question
37) The IT components of an ERP system architecture include the hardware, software and the: A) security. B) data. C) organization. D) middleware.
answer
Answer: B Diff: 2 Page Ref: 59
question
the functional angle and the ________ angle. A) system B) network C) decisional D) logical
answer
Answer: A Diff: 2 Page Ref: 60
question
39) ERP vendors break the software up into ________ which organizations can selectively implement to support their different functional areas. A) programs B) systems C) applications D) modules
answer
Answer: D Diff: 2 Page Ref: 60
question
40) ERP vendors embed their best business ________ in their software to help businesses improve their productivity and performance. A) decisions B) products C) practices D) tasks E) functions
answer
Answer: C Diff: 2 Page Ref: 61
question
41) If the ERP vendor's software and best practices do not match the organization's needs, it may be necessary to ________ the ERP software. A) proceduralize B) customize C) compartmentalize D) individualize E) upgrade
answer
Answer: B Diff: 2 Page Ref: 61
question
42) Manufacturing capacity is planned and optimized using the ________ module. A) purchasing B) sales & marketing C) production D) accounting
answer
Answer: C Diff: 2 Page Ref: 62
question
43) If a company wants to streamline their procurement processes, they would probably choose to implement the ________ module. A) inventory management B) purchasing C) logistics D) finance E) asset management
answer
Answer: B Diff: 3 Page Ref: 62
question
44) Order placement and schedule is handled in the ________ module. A) sales and marketing B) purchasing C) logistics D) finance E) asset management
answer
Answer: A Diff: 2 Page Ref: 63
question
45) Employee data is managed in the ________ module. A) database B) purchasing C) sales and marketing D) credit management E) human resource
answer
Answer: E Diff: 2 Page Ref: 63
question
46) The core of many ERP systems is the ________ module. A) sales and marketing B) purchasing C) logistics D) finance E) process management
answer
Answer: D Diff: 3 Page Ref: 63
question
47) The ________ module provides tools and data warehousing capabilities. A) self-service B) project management C) business intelligence D) database E) asset management
answer
Answer: C Diff: 3 Page Ref: 63
question
48) One benefit of the ________ module is that it helps companies comply with the government rules of the Sarbanes-Oxley Act. A) accounting B) sales and marketing C) production D) finance
answer
Answer: D Diff: 3 Page Ref: 64
question
49) A ________ module helps customers get more direct access to applications such as tracking the status of their orders. A) self-service B) project management C) business intelligence D) database E) sales management
answer
Answer: A Diff: 3 Page Ref: 63
question
50) The ________ module uses data collection technologies such as RFID and bar codes to improve resource allocation for cross-docking processes. A) procurement B) production C) transportation D) sales E) accounting
answer
Answer: A Diff: 3 Page Ref: 64
question
51) The ________ tier acts as the intermediary between the client applications and the database. A) presentation B) business C) logical D) middleware
answer
Answer: B Diff: 3 Page Ref: 65
question
52) Users input data in the ________ tier. A) presentation B) business C) logical D) application E) database
answer
Answer: A Diff: 2 Page Ref: 65
question
53) In the ERP system, user ________ are set up to define access right for every user in the portal. A) security B) web-services C) roles D) application
answer
Answer: C Diff: 2 Page Ref: 67
question
54) Research shows that large companies lose up to ________ per minute every time their ERP system goes down. A) $3K B) $3.6M C) $18K D) $13K E) $218K
answer
Answer: D Diff: 3 Page Ref: 68
question
55) A fully functioning ERP system needs a high availability ________ in order to support the growth of the user population and its expansion out to the supply chain partners. A) database B) application server C) network D) API E) GUI
answer
Answer: C Diff: 3 Page Ref: 68
question
56) Online Analytical Processing is the foundation of the ________ module in ERP. A) e-Commerce B) business intelligence C) performance management D) project management
answer
Answer: B Diff: 2 Page Ref: 69
question
57) In a typical two-tier architecture, the server handles both the ________ and database duties. A) network B) security C) protocol control D) application E) user access
answer
Answer: D Diff: 3 Page Ref: 70
question
58) In the three-tier architecture, the application, database, and ________ layers are separated into independent operating units. A) network B) security C) protocol control D) application E) presentation
answer
Answer: E Diff: 3 Page Ref: 70
question
59) In the newer Web-based architecture, the ________ layer is split into the Web Services tier and the Web Browser tier. A) network B) security C) database D) application E) presentation
answer
Answer: E Diff: 3 Page Ref: 72
question
60) In ________ environments, clients only need access to the Internet and a standard browser like Internet Explorer with a few plug-ins to interact with ERP applications. A) server-centric B) web-based C) client-centric D) n-tier client/server
answer
Answer: A Diff: 3 Page Ref: 72
question
61) The term ________ refers to system architectures that can have any number of distinct tiers including 4-tiers and more. A) frontier B) m-tier C) n-tier D) 4 tier E) none of the above
answer
Answer: C Diff: 3 Page Ref: 65
question
62) The GUI resides on the ________ tier. A) logical B) presentation C) GUI D) Application E) none of the above
answer
Answer: B Diff: 2 Page Ref: 65
question
63) The ________ tier consists of a web browser and a reporting tool. A) GUI B) logical C) presentation D) application E) database
answer
Answer: D Diff: 3 Page Ref: 66
question
64) The global organization that helps to promote the use of a common language is called ________. A) NCAA B) OASIS C) ICANN D) Netweaver E) none of the above
answer
Answer: B Diff: 3 Page Ref: 67
question
65) The web-based portal is part of the ________ tier. A) application B) presentation C) GUI D) Application E) none of the above
answer
Answer: B Diff: 2 Page Ref: 67
question
66) In the ERP system, user ________ are set up to define the access rights for each and every functional user of the system. A) accounts B) GUIs C) applications D) roles E) none of the above
answer
Answer: D Diff: 2 Page Ref: 67
question
67) Many ERP implementations fail to realize all the benefits because they don't provide the system with enough network ________. A) bandwidth B) traffic C) software D) hardware E) none of the above
answer
Answer: A Diff: 3 Page Ref: 68
question
68) Because of the tremendous load that an ERP system places on the corporate LAN and WAN, it is crucial that companies go through network ________, when deploying an ERP system. A) implementations B) upgrades C) downtime D) capacity planning E) none of the above
answer
Answer: D Diff: 3 Page Ref: 68
question
69) Third party system integration can be done in either the portal or the ________ layer. A) presentation B) logical C) GUI D) application E) none of the above
answer
Answer: D Diff: 3 Page Ref: 70
question
70) The IT infrastructure in organizations has moved from centralized to client-server and ________. A) distributed B) recentralized C) siloed D) unmanageable E) none of the above
answer
Answer: A Diff: 2 Page Ref: 71
question
71) The first generation of the distributed IT architecture involved ________ tiers. A) one B) two C) three D) n E) none of the above
answer
Answer: B Diff: 2 Page Ref: 71
question
72) A drawback of the two-tier ERP architecture is that it requires expensive ________ for integrating other systems. A) middleware B) 1 tier systems C) 3 tier systems D) n-tier systems E) none of the above
answer
Answer: A Diff: 3 Page Ref: 71
question
73) The GUI resides on the ________ layer of the three-tier system architecture. A) logical B) presentation C) GUI D) application E) none of the above
answer
Answer: B Diff: 2 Page Ref: 72
question
74) The ________ client/server architecture has been shown to improve performance for groups with a large number of users. A) one-tier B) two-tier C) three-tier D) four-tier E) none of the above
answer
Answer: C Diff: 3 Page Ref: 73
question
75) The next generation web-based architectures will help to deliver ________ access to ERP systems. A) limited B) centralized C) short term D) ubiquitous E) none of the above
answer
Answer: D Diff: 2 Page Ref: 74
