Bus Com 14-16 – Flashcards

Unlock all answers in this set

Unlock answers
question
message benefits, learning styles, and communicator styles
answer
Analyze presentation audiences in terms of
question
How Will Audience Members Benefit from the Product, Service, or Ideas I Am Proposing? *In particular, focus on benefits that fulfill an unmet need.
answer
the single most important question you can use to guide you as you design your presentation
question
-Preview (10-15 percent of time) Attention-getter Positioning statement Overview: Takeaway messages -View (85-90 percent of time) Takeaway message #1 Takeaway message #2 Takeaway message #3 -Review (5 percent of time) Recap Call to action
answer
Components of Presentations
question
The message was personalized, it evoked an emotional response, it came from a trustworthy source, and it was concise.
answer
In research among executives, the factors most likely to attract their attention were the following:
question
to get your audience members emotionally invested in your presentation and engaged in thinking about your ideas
answer
The primary goals of attention-getters
question
avoid opening with jokes. Few people do well when they open with jokes.
answer
People enjoy humor in presentations. Generally, however,
question
frames your message in appealing terms to your audience members and demonstrates clear and valuable benefits to them *ideally 1-2 sentences
answer
the positioning statement
question
you demonstrate that your presentation is worth paying close attention to for its entirety
answer
With the attention-getter, you engage and capture interest. With the positioning statement..
question
expressing and supporting your views (key messages)
answer
The majority of your presentation will be devoted to
question
Position Reasons Example Position
answer
PREP method for presentation overview
question
to present the evidence (numbers, statistics, facts) first, or only the evidence, and leave out their primary conclusions or central positions
answer
coach Roly Grimshaw observes that the most serious mistake business managers make is
question
you will recap your message in just a few sentences. Then, you'll provide a call to action, where you'll ask the audience members to make specific commitments
answer
the review
question
50 percent
answer
Good visuals can increase communication effectiveness and persuasiveness by
question
12 percent through hearing; and 12 percent through smell, taste, and touch.
answer
About 75 percent of what people learn comes visually
question
suffering death by PowerPoint.
answer
People in the workplace sometimes mock poor electronic slide presentations
question
-You are the focus of the presentation, not your slides -make presentation tell a story to the audience
answer
Presentations: Things to remember
question
using fewer slides can help you tell the story more effectively *As a rule, avoid showing more than one slide for every minute to two minutes of a presentation
answer
A common misperception of electronic slide presentations is that more is better.
question
ease of processing *take your often complex data, relationships, and ideas and illustrate and depict them in easy-to-learn ways.
answer
For presentation slides your goal is to focus on
question
-limit the amount of info on slide. Readers should be able to grasp the content within 10- 15 seconds. For text, rarely should you use more than ten words per line and more than five to six lines -Use font sizes that all audience members can read easily Titles 24 point font, Body text use 18 -Focus/ highlight info -Use high-contrast backgrounds and colors -Use compelling images in moderation -Develop simple charts and diagrams
answer
approaches to facilitate ease of processing
question
it allows your listeners to engage on a deeper level emotionally and intellectually
answer
The story line approach is useful for various types of presentations because
question
Plot: a business situation that involves challenges or tensions to overcome and a clear beginning and end. Setting: the time, place, characters, and context of the business situation. Resolution: a solution to the challenges or tensions. Moral or Lesson: a point to the story.
answer
stories for business include the following components:
question
30 seconds to one minute. In some cases, a story can last two to three minutes *Most people are comfortable with speaking at about 150 to 160 words per minute
answer
Typically, stories should last
question
a glaring display of carelessness.
answer
Typos on electronic slides can be
question
by showing that you know the content well. You show your caring by connecting emotionally with audience members and adapting to their needs. You show your character by being open and honest
answer
During the presentation, you establish your competence
question
to present your real authentic self to your audiences *you can do this by knowing your material and rehearsing
answer
One of your primary goals as you develop your presentation skills is to find ways
question
2nd most serious phobias of adults, behind snakes
answer
public speaking is
question
using people as the subjects of your sentences humanizes your presentation *also use names when possible in presentations
answer
Especially when you present numerical information
question
Smile Open Stance Forward Lean Tone Eye Contact Nod
answer
SOFTEN model of nonverbal communication for presentations
question
is intended to project executive presence and seriousness
answer
Formal business dress
question
s intended to project a more comfortable, relaxed feel while still maintaining a high standard of professionalism
answer
Business casual dress
question
slightly more formally than your audience
answer
For business presentations, you should generally dress
question
-Avoid turning off lights -Don't start slides right away -Introduce slides before showing them -Use remote control for slides whenever possible
answer
Use visuals without losing focus on you by
question
try to wait until the end of your presentation, to keep focus on you
answer
When distributing handouts
question
to carefully evaluate your career ambitions and qualifications
answer
To create résumés and cover letters that serve your long-term career interests your first step should be
question
Self Inventory Short run goals (1-2 years) Long run goals (5-10 years)
answer
To help you identify your interests, abilities, and attributes
question
skills and knowledge that can be applied to accomplishing work tasks
answer
Abilities
question
personal traits or characteristics
answer
Attributes
question
To do so, consider the features of competence (ability to accomplish work tasks), caring (ability to maintain effective workplace relationships), and character (ability to uphold corporate norms and standards).
answer
One useful way of analyzing your abilities and attributes is in terms of credibility
question
Friends/relatives
answer
Most common source of professional networking?
question
quantifying them *managed 30 employees
answer
On resumes you can make accomplishments seem more impressive by
question
present the information grouped by work and education over time *most common type of resume
answer
chronological résumés
question
present the information in terms of key skills
answer
functional résumés
question
to sell your key abilities and attributes in a way that matches the needs of the employer for a particular position
answer
primary goal for cover letters
question
dressed too provocatively
answer
Most Serious Problems in the Job Application/Interview Process
question
Situation - Tasks - Actions - Results
answer
One approach to telling success stories is the STAR method
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New