question

Which statement correctly reflects your books definition of gender?

answer

It's a psychologically based perception

question

Characteristic of an individualistic culture

answer

Individuals strive for their own achievement

question

characteristic of a collectivistic culture

answer

Group achievements is valued over individual achievement

question

Characteristic of a culture that values a centralized approach to power

answer

There are clear lines of authority in who reports to whom

question

Characteristics of a culture that values a decentralized approach to power?

answer

Leadership is shared by many people

question

Hofstede's research, which of the following is a characteristic of a culture that has a high level of uncertainty avoidance?

answer

Elaborate codes of conduct are enforced

question

Characteristic of a culture that has a greater tolerance for uncertainty?

answer

People have relaxed,informal expectations for others

question

Hofstede's research, which of the following is a typical value of a feminine culture?

answer

Enhancing the overall quality of life

question

According to Hofstede's research, which of the following is a typical value of a masculine culture?

answer

Traditional roles for men and women

question

People from U.S. often think that individual choke and achievement is important. This is an example of

answer

Cultural value

question

Which culture would be considered a low-context culture?

answer

U.S.

question

Characteristic of a high-context culture?

answer

Unspoken cues are a rich information source

question

Which of the following is true about culture context

answer

It is communicated primarily through environment and nonverbal cues

question

The sense of confusion, anxiety, stress, or loss experience when encountering a culture difference from one's own is referred to as

answer

Culture shock

question

The perceptions shared by a group of people about their key beliefs and issues is their

answer

Worldview

question

Larry visits a Russian company to present a business proposal. His interaction with this group would be considered an example of

answer

Intercultural Communication

question

A cultural group within a larger culture is referred to as a

answer

Co-culture

question

A learned system of knowledge, behavior, attitudes, and norms shared by a group of people is a

answer

Culture

question

Ethnicity is a social classification based on a number of factors, including

answer

All of these

question

What fraction of immigrants on Earth come from US?

answer

2/3

question

A common pattern in this culture is for one person's self-disclosure to be followed by a similar self-disclosure from the other person. This is the characteristic of self-disclosure known as

answer

Reciprocity

question

According to your book, men's friendships with other men are based on

answer

Shared activities

question

Altiman and Taylor's model of social penetration illustrates

answer

How much and what kind of information we reveal in various stages of a relationship

question

As the level of intimacy in a relationship increases, the amount of self-disclosure

answer

Decreases

question

Altman and Taylor's model of self-disclosure, communication between partners at the the intimate level is

answer

Both broad and deep

question

When considering what kinds of information should not be disclosed to Miriam on their first date, Ronald has to consider the ______ of each bit of that information

answer

Appropriateness

question

It is rare for a long-term relationship to be maintained solely on the basis of what you initially found attractive.

answer

True

question

The notion of "quality" of our communication implies that we treat the other person as a unique human being rather than as a role

answer

True

question

When we respond to the cashier at a local market by his/her role rather than a unique human, we are engaging in impersonal communication

answer

True

question

We are less likely to be attracted to people who are far away from us physically and geographically

answer

True

question

You may be physically attracted to someone but not sexually attracted to them

answer

True

question

Another term used to describe a conversational narcissist is

answer

Self-absorbed communicator

question

Which of the following statements best describes the focus of uncertainty reduction theory?

answer

How we use information about other people in order to understand them better

question

Nonverbal cues that indicate likely are referred to as

answer

Immediacy

question

A communication strategy of reducing our uncertainty by observing others and observing situations is describing a ______ strategy.

answer

Passive

question

The idea of complementarity is that

answer

We are attracted to people who are opposite from ourselves on certain qualities and needs

question

When do relationships of circumstance occur?

answer

When the lives of two people overlap in some way

question

The tendency to seek out individuals who represent the same level of physical attractiveness as ourselves is explained as

answer

Matching hypothesis

question

Which of the following is true concerning physical and sexual attraction?

answer

People can be physically attracted to someone that they do not find sexually attractive

question

The degree to which we desire to form and possibly maintain an interpersonal relationship with another person is called

answer

Interpersonal attraction

question

In managing your emotions, all of the following guidelines are helpful except

answer

Discussing only disadvantages of possible solutions

question

Which of the following is an appropriate example of "owning" your feel ins by using an "I" message?

answer

"I feel unappreciated when you do not respond to my questions"

question

In order to manage your emotions in a conflict situation, it would be helpful to do which of the following

answer

Use self-talk to calm your emotions

question

When people engage in one conflict in the place of another symbolically related one, they are engaging in

answer

Symbolic displacement

question

Which of the following statements is true concerning verbal aggression?

answer

A link exists between verbal aggression and physical aggression or abuse

question

people who use blame as a strategy for winning a conflict are using which conflict style?

answer

Confrontational

question

Placating, distracting, and computing responses are types of what conflict style?

answer

Non confrontational

question

A cooperative approach to conflict is one in which we

answer

View conflict as a set of problems to be solved

question

Argumentative episodes that focused on a given issue that occur at least twice are called

answer

Serial arguments

question

The ability to influence another in the direction we desire is

answer

Interpersonal power

question

Which of the following is the most notable contributing factor to a destructive conflict?

answer

Lack of flexibility

question

Tensions between stability and change is the _______ dialectic

answer

Predictability vs. change

question

Tension between revealing information and maintaining privacy is the ______ dialectic

answer

Openness vs. closedness

question

The tension between personal freedom and shared actives is the _______ dialectic

answer

Autonomy vs. connection

question

A perspective that revolves around how relational partners manage tensions is called

answer

Relational dialectics

question

In general, relationships can _______, and they can ______ when they escalate

answer

Be exploratory intensify

question

A couple experiences significantly less interaction and begins to no longer depend as much on one another for support. They also begin to question whether their relationship has a future. This illustrates which stage in relational de-escalation?

answer

De-intensification stage

question

The relationship stage of which you begin to spend more time together, begin depending upon each other for self-confirmation, and increases the variety of activities you participate in together is the ______ stage.

answer

Intensification

question

Research has found that most adults tend to have on average _____ best friends

answer

1 to 2

question

Nonverbal cues that complement are those that take place of a verbal message

answer

False

question

Using one's voice to add intensity to a particular word is an example of using a nonverbal accent cue

answer

True

question

Nonverbal cues are only important at the early stages of relationships

answer

False

question

Nonverbal cues can register on our senses from a variety of sources at the same time

answer

True

question

Verbal communication is more believable than nonverbal communication

answer

False

question

Nonverbal messages that reinforce a verbal message to _____ that message.

answer

Accent

question

University of Texas fans show the pinkie finger and the index finger to represent the sign, "Hook 'em horns", a reference to their mascot. This is an example of a

answer

Emblem

question

Displays of culture such as clothing, jewelry, and makeup, are called

answer

Artifacts

question

Kinesics is a general term for

answer

Human movement, gestures, and posture

question

The statement, "Nonverbal communication is non-linguistic" means that

answer

Nonverbal messages do not conform to the patterns of language

question

Which of the following statements accurately expresses the difference between verbal and nonverbal behavior?

answer

Verbal behavior is less ambiguous; nonverbal is more ambiguous

question

A strategy for checking the accuracy of your interpretation of another person's nonverbal behavior is called

answer

Perception checking

question

Which of the following nonverbal cues would be considered to be universal?

answer

Raising your eyebrows when meeting someone

question

According to the expectancy violation model, which of the following will not influence our response to a message

answer

The aggressiveness of the communicator

question

Which of the following statements is true of nonverbal communication in relationships?

answer

Nonverbal cues often signal changes in the level of satisfaction with a relationship

question

The reason we say that nonverbal communication is more believable than verbal communication is that

answer

Verbal communication is a conscious activity, much of our nonverbal is not

question

According to Mehrabian, nonverbal communication conveys _____ percent of the emotional meaning of our messages

answer

93%

question

According to Mehrabian's research, the most significant source of emotional meaning in our communication is

answer

Our face

question

A person with a high handshake index may be perceived to be

answer

Extroverted

question

Nonverbal communication may best be defined as

answer

Communication other than written or spoken language

question

Meanings reside in words

answer

False

question

Bypassing rarely occurs between two people who are fluent in English

answer

False

question

The denotative meaning of the word "home" can be found in the dictionary

answer

True

question

A gesture can be interpreted as a symbol

answer

True

question

A learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms that is shared by a group of people and shared from one generation to the next is called a

answer

Culture

question

Using the term "chairman" for both men and women who serve as the presiding officer at a meeting would be an example of

answer

Sexist language

question

Using the terms "husband and wife" rather than "partner" demonstrates

answer

Heterosexist bias

question

Bias in language can be directed against

answer

All of the above

question

When words reflect unqualified often untrue generalization that deny individual differences among people, they become the language barrier of

answer

Allness

question

Select the phrase that uses the least biased language

answer

The linguists received their training at Oxford

question

A new word introduced into a language is called a

answer

Neologism

question

Which of the following is the most abstract?

answer

Education

question

Which of the following words is the most concrete

answer

Sailing

question

The rules and standards that structure language are called

answer

Grammar

question

______ meaning conveys the content of what a word means, and the ______ meaning contains the feelings behind words

answer

Denotative; Connotative

question

The Sapir-Whorf Hypothesis suggests which of the following?

answer

Thought is rooted in and controlled by language

question

Is a person's interpretation of a symbol

answer

Meaning

question

A word, sound, gesture, or visual signal that represents a thought, concept, or object is a

answer

Symbol

question

Language that assumes that a given subgroup in a population is invisible or nonexistent

answer

Exclusive language

question

Language that reveals an assumption that the world is heterosexual

answer

Heterosexist Language

question

A restrictive or literal meaning of a word

answer

Denotative meaning

question

A personal and subjective meaning of a word

answer

Connotative meaning

question

Language that overtly denigrates persons of non-heterosexual orientations

answer

Homophobic language

question

Related to an inability to experience a referent with one of the senses

answer

Abstract meaning

question

The same words mean different things to different people

answer

Bypassing

question

Related to being able to experience a referent with one of the senses

answer

Concrete meaning

question

Aristotle's definition of rhetoric includes

answer

The process of discovering all the available means of persuasion

question

Which of the following is an example of presentational communication?

answer

Oprah Winfrey delivers a graduation speech

question

Which of the following could best be described as an example of impersonal communication?

answer

Asking the teller at the bank to cash a check

question

Which of the following is an attribute of interpersonal communication?

answer

Interpersonal communication involves mutual influence

question

Language consists of

answer

Symbols and rules

question

Which of the following is an example of nonverbal communication

answer

Smiling at a friend

question

Which of the following statements is accurate concerning listening?

answer

Effective listeners are other-oriented

question

Which of the following is an example of interpersonal communication?

answer

Mentally reviewing what you have to do that day

question

All communication involves rules that define appropriate behavior what factors influence these rules?

answer

Both A and C

question

The aspect of communication focuses on how something is communicated, and refers to emotions, attitudes, and power, is describing the

answer

Relationship dimension

question

The aspect of communication that focuses on what is said, including new information, ideas, and suggested actions

answer

Content

question

The fact that we communicate with others nonverbally even when we may not intend to do so demonstrates that communication is

answer

Inescapable

question

The terms feedback and context are introduced in which of the communication models?

answer

Communication as interaction

question

The model of communication referred to as "human communication as action" may be summarized with the phrase:

answer

Communication takes place when messages are sent and received

question

When we interpret, which of the following may be involved?

answer

All of these can be include in interpreting experiences

question

What is another word for decoding?

answer

Interpretation

question

The study of communication is important because of which of the following?

answer

All of the above are reasons to study communication

question

Dr. Johnson posted an announcement in her course web page saying she would administer an exam on Thursday. The day of the exam she found most students had not taken exam or were ill prepared. What aspect of communication competence does this misunderstanding illustrate?

answer

The message should achieve its intended effect

question

In your book, the primary distinction between the definition of communication and human communication involves

answer

Making sense out of the world

question

The process of acting upon information is the definition of

answer

Communication

question

In your speech to a group of high school students, you explain how you have seen people do stupid things at parties as a result of drinking. What form of reasoning have you used?

answer

Causal

question

A new framework for understanding persuasion is called the ______ and focuses on how audience members interpret persuasive messages.

answer

ELM

question

Using force to achieve your goal is called

answer

Coercion

question

Using emotion may be referred to as

answer

Pathos

question

Which of the following is a recommended strategy for an unreceptive audience?

answer

Acknowledge opposing points of view

question

"All ministers are honest people; Rev. Thompson is a minister; therefore, Rev. Thompson is an honest man" is an example of

answer

A syllogism

question

Visualization is a step that is included in the _______ organizational pattern

answer

Motivated sequence

question

The perception the audience forms of you as you present your speech is _______ credibility

answer

Derived

question

Adapting your message to your audience, establishing common ground, and using good evidence are all ways of developing

answer

Derived credibility

question

The motivated sequence is a modified version of what organizational pattern?

answer

Problem and solution

question

Charisma is a form of

answer

Dynamism

question

Credibility is the audience's perception of a speaker's

answer

Competence, trust, and dynamism

question

The statement "The administration should create a mechanism that would prevent absences from school-sponsored activities from hurting students' grades" is a proposition of

answer

Policy

question

A proposition is basically a

answer

Central Idea

question

"At the end of my speech, the audience will acknowledge that volcanoes contribute more to global warming than motor vehicles" is an example of a speech that targets a

answer

belief

question

"At the end of my speech, the audience will prefer drinking water to drinking soda" is an example of a speech that targets an

answer

Attitude

question

One of you classmates argues in his persuasive speech, "What starving people need first is food and clean water - not counseling about the sad state of their governments, not advice about ways to attract new industry, and not pity over the loss of their self-esteem." What principle of persuasive speaking is this class member effectively using?

answer

Basic needs must be satisfied before higher-level ones are considered

question

Creating a sense of discomfort by pointing out inconsistencies, then offering a way to reduce that discomfort, is a persuasive strategy called

answer

Cognitive dissonance

question

The primary difference between a persuasive speech and an informative speech is that a persuasive speech

answer

Attempts to change or reinforce the attitudes, beliefs, values, or behavior of others

question

The process of changing or reinforcing attitudes, beliefs, values, or behavior is the process of

answer

Persuading

question

Mark heard a great joke about a computer network administrator. He decided to use it in his speech about financial aid. He noticed people confused. What tip for using humor did Mark fail to follow?

answer

Use humor to make a point

question

David is informing the audience about an impending tuition hike. In the introduction, he tells the audience, "This affects all of us in this room; affects our attitudes about school, our pocketbooks, and stress levels". This statement was designed to

answer

Indicate how the topic relates to the audience

question

Enrique said, "Listen carefully, this is the most convincing reason why life is likely to exist on other planets". He is using which of the following techniques to make his presentation memorable?

answer

Reinforcing key ideas verbally

question

Which of the following is not the kind of information adults prefer?

answer

Information for the sake of knowing

question

You can reinforce key ideas nonverbally by

answer

Gesturing to emphasize key phrases

question

When a presentation is being given to adults, it is important to

answer

Relate their life experiences to what they will be learning

question

Adapting your presentation to your audience's "mental-in-baskets" related to which of the following

answer

Using adult learning principles

question

What does your book suggest about building in redundancy in presentations?

answer

It gives the audience a chance to catch a point again if they happen to miss it.

question

"Tell them what you are going to tell them, and tell them what you told them" is one way to describe the informative technique of

answer

Building redundancy into the speech

question

What does your book say about the use of humor in a speech

answer

Cartoons and quotations are good ways to introduce humor into your speech

question

A word picture helps make your message more vivid and interesting by

answer

Using words that appeal to the senses of sight, smell, taste, tough, or sound

question

"Walking through Baton Rouge in August is like having a steamy washcloth draped over your face". This statement is an example of a

answer

Word picture

question

Which of the following is recommended by your book when using an interpreter?

answer

Even though an interpreter is needed, you should not assume that no one in the audience will speak your language

question

Descriptions that appeal to your senses are

answer

Word pictures

question

Each of the following is recommended as a method to make your presentation interesting EXCEPT

answer

Build in redundancy

question

An effective method for helping your audience relate new information to old is to

answer

Use analogies

question

One of the methods used to make your presentation interesting is to

answer

Use attention-catching supporting material

question

When teaching a process, it is helpful to follow the acronym T-E-A-C-H, which stands for the following

answer

Tell, example, apply, coach, help

question

A speech that describes how something works, or a process of how a particular outcome is produced, is a speech about a

answer

Procedure

question

A presentation about _____ would be a speech about a procedure

answer

How to perform a search on the internet

question

What does your book recommend regarding vocal rate?

answer

Vary your rate to add interest and emphasize key ideas

question

In using a stationary microphone your book recommends that you

answer

Both B and D are appropriate recommendations

question

A speech style common to an ethnic group or a geographic region is known as a

answer

Dialect

question

Changing the pitch of your voice to help communicate the meaning of your words is called

answer

Inflection

question

Which of the following is a recommendation for your posture when giving a presentation

answer

Avoid sitting during a presentation

question

What criteria does your book offer for using movement during your presentation?

answer

No movement is better than random, distracting movement

question

Which of the following is a recommendation for eye contact?

answer

Establish eye contact before you say anything

question

Which of the following is not a recommendation on the use of gestures?

answer

Use as many gestures as possible so long as they are natural and not forced

question

Parallelism, antithesis, and repetition can all be used to create _____ in a presentation

answer

Cadence

question

"Ice cream is a sweet indulgence, but it has bitter consequences", is an example of ______

answer

Antithesis

question

The statement, "Now is the time for determination, decisiveness, and dedication" employs what linguistic device?

answer

Alliteration

question

Rev. Jesse Jackson says, "We must relate instead of debate; we must inspire instead of retire; we must repair instead of despair". Rev. Jackson is using all of the following stylistic devices EXCEPT

answer

Simile

question

A commercial for an international airline uses upbeat music and vivid images of exotic animals and beautiful scenery. It also includes the following statements, "This home, this land, this Africa". Which element of dramatic language is effectively employed?

answer

Repetition

question

The stylistic devices of omission, inversion, and suspension are methods used to

answer

Achieve a sense of drama in a speech

question

What figure of speech is reflected in the statement, "Family loyalty is the very life blood, the very backbone of our society"?

answer

Metaphor

question

Which of the following is true of effective verbal delivery

answer

Simple words can communicate accuracy and power

question

The rhythm of language is called

answer

Cadence

question

According to your book, the delivery style that is appropriate to most circumstances is

answer

Extemporaneous speaking

question

Which of the following suggestions are made for using manuscript speeches?

answer

Use manuscript speaking when you have to speak on a sensitive, critical, or controversial issue

question

Which method of delivery is a speaker using when he or she writes out their speech word for word and delivers it from that text?

answer

Manuscript speaking

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