Info Systems Chapter 9 – Flashcards
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You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen?
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You will be notified of updates in the content areas you selected.
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Which of the following statements concerning blogging is false?
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A reader can believe all of the details in a blog.
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You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use?
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Wikis
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The reliability of the content in Wikipedia, the online encyclopedia, is questionable because
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It is difficult to test the authenticity of the content due to the fact that anyone can contribute content.
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A Web site that combines content from other Web sites to form new content is called a(n) ______.
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Mashup
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Building relationships, anticipating needs, and providing special deals for the community's members is a function of which category of Web 2.0 applications?
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Social commerce
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Which of the following is an advantage of social commerce over traditional e-commerce?
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The ability to predict buying habits based on real-time data
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Which of the following is not an example of social commerce?
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Best Buy has a Web site which can be used to purchase products for pick up in a store.
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Ratings, reviews, and recommendations
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Are an aspect of social shopping.
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Which of the following social shopping methods contributes to environmental sustainability?
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Peer-to-peer shopping
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Which of the following is false about social advertising?
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Social advertising removes peer pressure from the buying decision
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Using social computing tools to do market research
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Can foster closer customer relationships
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The monitoring, collection, and analysis of socially generated data, and the resultant strategic decisions are combined in a process known as_________.
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social intelligence
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Which of the following is true about the impact of social computing on customer service?
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Customers themselves can be used to reduce problems.
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Social computing has allowed customers
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To be advocates and influencers.
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One of the problems that HR departments have with using social computing to recruit is
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they receive many more applications than they can process.
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HR departments use social computing applications to assist them in which of the following activities:
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All of the above
