TrueWeb 2.0 Communication: True or False?

The Industrial Age is an era in which people engage in networked communication, collaborate across boundaries, and solve problems communally.

Web 2.0 communication tools are primarily passive and static.

Twitter is a Web 2.0 communication tool.

Wikipedia is a Web 1.0 communication tool.

Neda enjoys customizing her blog and presenting content to her readers. Neda is an example of User 1.0.

Lorena uses email as her main communication tool. Lorena is an example of User 1.0.

Your professional profile should reflect the same information as your social networking profile.

Lucy wants to hold a virtual team meeting. She is correct in her belief that wikis cannot be used for that purpose.

Social media offer an ideal means of continuously learning about your company, your industry, and your discipline.

Due to the many communication tools available in the emerging Social Age, the division between professional and private lives is becoming increasingly clear.

Offering to help a colleague on a company blog or wiki is considered intrusive and unprofessional.

Public relations is fundamentally about increasing the company's ability to earn profit off customers and the community.

The most common format for a written PR message is the op-ed piece.

In a typical op-ed piece on a company blog, a corporate leader will write an opinion piece about a challenge or issue shared by the company and the public.

Younger people are often expert at developing an online professional presence, but they are less skilled at developing an online social persona.

Posting about excessive weekend partying on Twitter can damage a person's chances of getting a good job.

The profiles you post on personal social media accounts will not affect your professional reputation, but your work-related accounts will.

The use of social media, even for private use, complicates your relationship with your employer.

An employee congratulating his employer's son on his engagement is an example of social media complicating relationships between employees and employers.

It is important for employees to become familiar with their companies' acceptable-use policies for social networking websites.

The ______ Age is characterized by mass two-way communication and respect for expertise and position.

Workplace culture is now moving from the

User 1.0 is most likely to

User 2.0 is most likely to

Which of the following Internet sites is a typical Web 1.0 page?

Which of the following Internet sites is a typical Web 2.0 page?

The evolution of the Internet from Web 1.0 to Web 2.0 platforms is the primary driver of the

Web 1.0 communication tools are primarily

The development of Web 2.0 tools has contributed to the development of more

One potential drawback of using social media in the workplace is that social media

One advantage of using social media in the workplace is that social media

Which of the following accurately describes the dashboard of a social software system?

Twitter is an example of a

Which of the following statements accurately describes microblogs?

Which of the following is most likely to hold all of a work group's communications, such as updates, progress reports, and team discussions?

Which of the following has the strongest potential to be a collaborative tool?

Which of the following are collections of pages that anyone with approved access can edit, thus lending themselves to collaborative writing?

Which of the following guidelines should professionals follow in their social media use?

Igor put the following post on a discussion forum at work: "I've noticed that some coworkers seem discouraged about how the company is doing. I thought it might help if we discussed the causes of and possible remedies for this malaise. My personal opinion is that management doesn't care what we think, which causes people to feel detached. I welcome other viewpoints." What could Igor have done to improve his post?

In a discussion forum conversation on flexible work schedules, Jacque posts the comment, "Not only do we need more flexible hours, we need bigger pay increases too." What guideline for productive team communication did Jacque violate?

Peyman wants to make his team's discussion forum a more encouraging place. Which guideline would best help him accomplish that?

Abby notices that her team's discussion forum has become contentious. Which of the following guidelines should she follow in this situation?

Latecomers to forum discussions are most likely to cause problems by

Firstcomers to a forum discussion are most likely to cause problems by

The traditional role of public relations was to communicate with

During the information age, the role of public relations broadened, and it came to be seen as a key component of

What is the goal of most public relations messages?

A public relations team's first step is to

In a blog post structured like a press release, what does the first paragraph do?

Why are press-release style messages structured the way they are?

The advantage of an op-ed style blog post is that it

Which social media tool would be best at helping a business professional establish a personal brand?

A unique set of professional skills and attributes that others associate with you is called your

Overall and underlying messages that others decode from your online communications are referred to as ______ messages.

Which of the following reputations is a result of the meta message "I abide by the rules"?

Which type of reputation is affected by material a person posted to an online discussion forum that is accessed only by people in his or her company?

Which of the following statements about online presence is true?

Social media tools

On the corporate blog, Gina often posts short articles to highlight the success of one of her colleagues. Because of this, others will most likely see her as being

On his Facebook page, Alec often posts examples of his photographs that have won prizes in competitions. Because of this, others will most likely see him as being

On LinkedIn, Lupe posts an article she wrote about improving the ethical standards in her profession. Because of this, others will most likely see her as being

Which of the following statements best describes the view most companies hold about their employees engaging in social media?

Which of the following situations is an example of how social media can complicate professional relationships?

Which of the following is one of Coca-Cola's social media guidelines?

According to the Coca-Cola social media guidelines, when employees come across negative posts about the company they should