quizlet 10

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question
A user reports that she cant connect to the internet. After some investigation, you find the wireless router has been misconfigured. You are responsible for managing and maintaining the wireless access point. What should you do next?
answer
Create an action plan.
question
A user reports that he cant connect to a specific Web site. You go to the user's computer and reproduce the problem. What should you do next?
answer
Identify the affected areas of the network.
question
You are a network administrator for your company. A user calls and tells you that after stepping on the network cable in her office, that she can no longer access the network. You go to the office and see that one of the user's stiletto heels has broken and exposed some of the wiring in the Cat 5 network cable. You make another cable and attach it from the wall plate to the user's computer. What should you do next in your troubleshooting strategy?
answer
Test the solution.
question
You are a network administrator for your computer. A frantic user calls you one morning exclaiming that "nothing is working." What should you do next in your troubleshooting strategy?
answer
Establish the symptoms.
question
While working on a Linux server, you are unable to connect to Windows Server 2003 system across the Internet. You are able to ping the default gateway on your own network, so you suspect the problem lies outside the local network. Which utility would you use to trace the route a packet takes as it crosses the network?
answer
traceroute.
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question
A user is unable to connect to the network. You investigate the problem and determine that the network adapter is defective. You replace the network adapter and verity that it works. What should you do next?
answer
Identify the results and effects of the solution
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question
A user reports that she cant connect to a server on your network. You check the problem and find out that all users are having the same problem. What should you do next?
answer
Determine what has changed.
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question
Users report that the network is down. After some investigation, you determine that a specific router is configured such that a routing loop exists. What should you do next?
answer
Determine if escalation is needed
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question
A router periodically goes offline. Once it goes offline, you find that a simple reboot puts the router back online. After doing some research you find that the most likely cause of the problem is a bug in the router's software. A new patch is available from the manufacturer that is supposed to eliminate the problem. What should you do next?
answer
Identify possible effects of the solution.
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question
You work in an office that uses NetWare servers and Wind. nt 4 servers. The network uses both the TCp/Ip and IPX/SPX protocols. You are sitting at a workstation that uses Windows 95 OSR2. an application you are using is unable to contact a Windows NT server named FileSrvr2. What command can you use to determine whether your computer can still contact the server?
answer
Ping
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question
Examine the following output. Reply from 64.78.193.84: bytes=32 time=86ms TTL=115 Reply from 64.78.193.84: bytes=32 time=43ms TTL=115 Reply from 64.78.193.84: bytes=32 time=44ms TTL=115 Reply from 64.78.193.84: bytes=32 time=47ms TTL=115 Reply from 64.78.193.84: bytes=32 time=44ms TTL=115 Reply from 64.78.193.84: bytes=32 time=44ms TTL=115 Reply from 64.78.193.84: bytes=32 time=73ms TTL=115 Reply from 64.78.193.84: bytes=32 time=46ms TTL=115 Which of the following utilities produced this output?
answer
ping
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question
Which TCP/IP utility gives you the following output? Ethernet adapter Local Area Connection: connection-specific dns suffix . :testout.com
answer
ipconfig
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question
You manage a network that has multiple internal subnets. You connect a workstation to the 192.168.1.0 subnet which uses the default subnet mask. This workstation cannot communicate with any other hosts on private network. You run IPCONFIG/ALL and see the following: Ethernet adapter Local Area Connection : Connection- specific DNS Suffix . : mydomain . local Description . . . Broadcom network adapter Physical Address . : 00 - AA-BB-CC-74-EF DHCP Enabled . . . . . . . No Autoconfiguration Enabled . Yes IPv4 Address 192 . 168 . 1 . 102(Preferred) Subnet Mask . 255 . 255 . 225 . 0 Default Gateway : 192 . 168 . 1.1 DNS Servers . . 192 . 168 . 2 . 20
answer
Incorrect ip address
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question
You're trying to access your office network with your Windows workstation from home using your organization's virtual private network (VPN). Your DSL modem has connected to your ISP, but you can't connect to your office network. You issue the ipconfig command from the command prompt and learn that your system has been assigned an IP address of 169.254.1.12. What's causing the problem?
answer
Your ISP's DHCP server isn't working
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question
You have been called in to troubleshoot a connectivity problem on a newly installed windows Server 2003 system. The system is operating satisfactorily and is able to communicate with other systems on the local network. However it is unable to access any systems on other segments of the corporate network. You suspect that the default gateway parameter for the system has not been configured, or may be configured incorrectly. Which of the following utilitis are you most likely to use to view the default gate way information for the system
answer
ipconfig
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question
Examine the following output: Active Connections Proto Local Address Foreign Address State TCP SERVER1:1036 localhost:4832 TIME_WAIT TCP SERVER1:4798 localhost:1032 TIME_WAIT TCP SERVER1:1258 pool-141-150-16-231.mad.east.ttr:24076 CLOSE_WAIT TCP SERVER1:2150 cpe-66-67-255-118.roc.res.rr.com:14100 ESTABLISHED TCP SERVER1:268 C872c-032.cpe.net.cale.rers.com:46360 ESTABLISHED TCP SERVER1:2995 ip68-97-96-186.ok.ok.cox.net:23135 ESTABLISHED Which of the following utilities produced this output?
answer
Netstat
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question
While troubleshooting a problem on a Linux system, you run a utility that generates the following output: 5 s3232.gw.seat.someisp.net (63.201.72.9) 38.433 ms 38.713 ms 39.085 ms
answer
traceroute
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question
you troubleshooting an ip addresing issue, and so issue a command to view the tcp/ip configuration of the sysem. the command you use produces the folling output: fxp0; flags=8843<up,broadcast,running,simplex,multicast> mtu 1500
answer
linux
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question
You administer a NetBIOS-based network that uses the TCP/IP protocol. You are trying to troubleshoot a computer that is unable to contact a server by its NetBIOS name. Which command can you use to check the connection?
answer
nbtstat
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question
Which TCP/IP utility gives you the following output? Interface: 192.168.4.101 on Interface 0x2 Internet Address Physical Address Type 192.168.1.102 00-60-08-bd-62-5a dynamic
answer
arp-a
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question
You manage a network that has multiple internal subnets. You connect a workstation to the 192.168.1.0/24 subnet This workstation can communicate with some hosts on private network, but not with other host. You run IPCONFIG/ALL and see the following: Ethernet adapter Local Area Connection : Connection- specific DNS Suffix . : mydomain . local Description . . . Broadcom network adapter Physical Address . : 00 - AA-BB-CC-74-EF DHCP Enabled . . . . . . . No Autoconfiguration Enabled . Yes IPv4 Address 192 . 168 . 1 . 102(Preferred) Subnet Mask . 255 . 255 . 0 . 0 Default Gateway : 192 . 168 . 1.1 DNS Servers . . 192 . 168 . 2 . 20 192.168.1.27
answer
Incorrect subnet mask
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question
Which TCP/IP utililty gives you the following output? route table interface list 0x1.....................................MS TCP LOOPBACK interface
answer
Netstat-r
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question
Due to widespread network expansion, you have decided to upgrade the network by configuring a DHCP sever for the network uses Linux, Windows, and Mac OS X client systems. You configure the server to distribute IP addresses from 12.168.2.1 to address 192.168.2.100. You use the subnet mask of 255.255.255.0. after making al setting changes on the DHCP sever, you reboot each client system but they are not able to obtain an ip address from the dhcp server. Which of the following would explain the failure?
answer
the clients must be configured to obtain ip addressing from a dhcp server
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question
Which of the following tools would you use to view the MAC addresses associated with IP addresses that the local workstation has contacted recently?
answer
arp
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question
Which TCP/IP utility gives you the following output? Interface: 192.168.4.101 on Interface 0x3 Internet Address Physical Address Type 192.168.1.23 00-d1-b6-d7-c2-af dynamic
answer
arp
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question
Which TCP/IP utililty gives you the following output? local area connection: nodebios ipaddress: [192.168.1.111] scope id: []
answer
Nbstat-c
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question
You work in an office that uses linux server, netware servers, and windows nt 4.0 severs. The network uses both the TCP/IP and IPX,SPX protocols. The linux server is used as an FTP server. Today you have received several calls from people who are unable to contact the linux server at its known IP address. You are sitting at the Linux server and want to check its IP address. Which command should you use?
answer
Ifconfig
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question
Which TCP/IP utililty gives you the following output? reply from 192.168.1.168 bytes=32 time<10ms ttl=128
ping
answer
Ifconfig
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