Intro to Computers – Ch 12 (Test)
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Two specific types of ____ are e-commerce systems and point-of-sale (POS) systems.
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Order entry systems
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Managers are usually classified into three categories: executive, ____, and operational.
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Middle
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____ is a special type of large, integrated system that ties together all types of a company's activities, such as planning, manufacturing, sales, marketing, distribution, customer service, and finance.
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ERP
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An inventory management system that goes beyond just inventory to act as a complete distribution system is referred to as a ____ management system (WMS).
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Warehouse
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Mary is entering her senior year of college. She has a meeting on Friday with her advisor to discuss her career plans. Mary is interested in identifying the business needs of a system and ensuring the systems meet those needs. Her advisor will probably tell her to look into becoming a ____.
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Business analyst
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Mother Goose Computing, Inc. provides computational biology consulting services. They are currently updating several of their systems. For the biochemistry division, Mother Goose is planning to implement the new system first in their New York location. If it works properly, they will extend it to their Boston and Chicago locations. This is called a ____ conversion.
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Pilot
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Mother Goose Computing, Inc. provides computational biology consulting services. They are currently updating several of their systems. For the protein folding division, Mother Goose is planning to implement the new system module by module. This is called a ____ conversion.
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Phased
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Mary is entering her senior year of college. She has a meeting on Friday with her advisor to discuss her career plans. Mary might want to consider becoming a ____, which is one of the top five projected fastest growing careers in the United States through 2018, with a projected growth of 53% by 2018.
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Network systems and data communications analyst
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Mother Goose Computing, Inc. provides computational biology consulting services. They are currently updating several of their systems. For the genomics division, Mother Goose is planning to replace the old system by the new one all at once. This is called a ____ conversion.
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Direct
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____ is the process of gathering, storing, accessing, and analyzing data about a company in order to make better business decisions.
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Business intelligence
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Artificial intelligence systems that attempt to imitate the way a human brain works are called ____.
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Neural networks
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A company's ____ oversees routing transaction processing and information systems activities, as well as other computer-related areas.
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Chief information officer
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____ is the phase of system development in which the problem area is studied in depth and the needs of system users are assessed.
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System analysis
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____ carry on written "conversations" with people in a natural language.
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Chatterbots
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____ is a useful sales and marketing tool to help companies match customers with products they would be likely to purchase.
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Customer profiling
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The objective of ____ is to gather useful data about the system under study.
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Data collection
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In an expert system, the ____ is a software program that applies the rules to the data stored in the knowledge base in order to reach decisions.
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Inference engine
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____ refer to the variety of systems in place to record the details of financial transactions, such as payments and purchases.
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Accounting system
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The ____ Web is a predicted evolution of the current Web in which all Web content is stored as if it were data in a database so that it can be retrieved easily when needed to fulfill user requests.
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Semantic
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The various types of communications systems in place in many organizations include e-mail, messaging, online conferencing, ____, and telecommuting.
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Collaborative (workgroup) computing
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____ focuses on specifying what the new system will look like and how it will work.
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System design
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When computer systems perform in ways that would be considered intelligent if observed in humans, it is commonly referred to as ____.
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Artificial intelligence
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____ managers include supervisors, office managers, foremen, and other managers who supervise nonmanagement workers.
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Operational
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When a proposal for a new system or system modification is submitted, one of the first steps is to conduct a ____.
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Preliminary investigation
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____ is a conceptual blueprint that defines the structure and operations of an enterprise (a business, organization, government agency, or other entity).
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Enterprise architecture
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A ____ is responsible for maintaining a large, multiuser system.
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System administrator
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____ refers to the use of computers to help manage manufacturing operations and control machinery used in those processes.
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Computer aided manufacturing
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Although more expensive than conventional outsourcing since company staff must maintain the facilities, train employees, and oversee the facility, ____ does give the company much more control.
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Captive offshoring
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Class diagrams and use case diagrams are used to illustrate systems based on the concept of ____.
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Objects
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Some benefits can be computed relatively easily by calculating the amount of labor the new system will save, the reduction in paperwork it will allow, and so on. These gains are called ____ because they represent quantifiable dollar amounts.
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Tangible benefits
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A(n) ____ is used to describe the characteristics of data used in a database or other type of computer system.
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Data dictionary
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A(n) ____ is a collection of elements (people, hardware, software, and data) and procedures that interact to generate information needed by the users in an organization.
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Information system
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The ____ contains a list of technical specifications for equipment, software, and services determined during the system design phase and requests that vendors propose products that meet those specifications.
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Request for proposal
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A(n) ____ is an information system that provides decision makers with regular, routine, and timely information that is used to make decisions.
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Management information system
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A(n) ____ is responsible for setting up and managing large databases within an organization.
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Database administrator
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With a ____, both systems are operated in tandem until it is determined that the new system is working correctly, and then the old system is deactivated.
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Parallel conversion
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The goal of supply chain management (SCM) is to reduce operating and inventory costs while meeting delivery objectives and increasing profits. _________________________
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True
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MISs are typically interactive and provide information on demand whenever a decision needs to be made.
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False
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A computer operations manager designs and builds the end-user interfaces and tools used with cloud services.
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False
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Information systems are used to support business intelligence (BI).
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True
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An emerging sport robotic application is the exoskeleton suit.
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False
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ERP refers to the transfer of data between different companies using networks, such as the Internet.
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True
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Operating systems manage and process data from its generation (such as data resulting from orders, documents, and other business transactions) through its conversion into information.
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False
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One advantage of playing against a computer is that even if the human player makes a mistake, there is still hope that the computer opponent will make its own mistake at a later time, to level the playing field in that game.
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False
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Data mining used in conjunction with Web site data is referred to as Web mining. _________________________
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True
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The combination of hardware, software, and other resources used to facilitate communications and enhance productivity is collectively referred to as a(n) system development life cycle (SDLC). _________________________
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False
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DSSs are most often used by middle and executive managers when unstructured, unpredictable, on-demand information is needed for decisions. _________________________
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True
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The data dictionary resulting from the system analysis phase includes any instruments used in the data gathering stage, as well as the resulting diagrams, tables, trees, checklists, and other tools used to summarize and analyze the gathered data. _________________________
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False
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With a JIT system, inventory, production resources, and finished products are limited to the right number at the right time as required to fill orders.
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True
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The GIS program shown above can be used for a wide variety of design applications. ______________________________
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False
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Some expert systems are designed to take the place of human experts, while others are designed to assist them.
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True
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A(n) geographic information system (GIS) is an information system that combines geographic information (such as maps and topology and terrain data) with other types of data in order to provide a better understanding of the relationships among the data. _________________________
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True
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Application programmers manage day-to-day processing once a system has become operational.
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False
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The purpose of the preliminary investigation is to define and evaluate the situation relatively quickly, to see if it is worthy of further study. _________________________
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True
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The figure above shows the components of a(n) information system. _________________________
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True
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In addition to the normal business transaction processing systems, there are also specialty transaction processing systems used by law enforcement, the military, and other organizations.
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True
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A(n) systems analyst codes system software, fine-tunes operating system performance, and performs other system software-related tasks. _________________________
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False
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The resurgence of middle management in some companies is referred to as the flattening of the organizational structure.
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False
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The goal of business intelligence is to provide a detailed picture of an organization, its functions, and its systems, and the relationships among these items. _________________________
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False
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According to the Bureau of Labor Statistics, one of the top five projected fastest growing careers in the United States through 2018 is network systems and data communications analyst, with a projected growth of 53% by 2018. _________________________
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True
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The GIS in the accompanying figure shows the locations of crime incidents based on the selected crime type, location, and date range.
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True
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A(n) data mart typically stores data for an entire enterprise. _________________________
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False
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The goal of SCM is to reduce operating and inventory costs while meeting delivery objectives and increasing profits; that is, to be able to deliver the right product to the right place, at the right time, and at the right price.
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False
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System development can take place in-house or it can be outsourced to external companies. _________________________
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True
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In 1950, Alan Turing—one of the first AI researchers—argued that if a machine could successfully appear to be human to a knowledgeable observer, then it should be considered intelligent.
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True
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The SCM describes the development of a system from the time it is first studied until the time it is updated or replaced.
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False
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A design and manufacturing system helps with the decision and/or manufacturing of products.
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True
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In traditional system development, the phases of system development are carried out in a preset order.
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True
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TPS transactions are typically processed using batch processing.
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False
