NCO Academy Distance Learning Course 0015B – Flashcards
Unlock all answers in this set
Unlock answersquestion
Group
answer
an assemblage of persons (or objects) located or gathered together
question
Team
answer
a group organized to work together to reach a common goal
question
Indicators of Team Spirit
answer
1. Increased productivity 2. High morale during high ops tempo 3. Willingness to help fellow teammates 4. Strong identity/camaraderie 4. Little to no negative conflict 5. Differences resolved through compromise or collaboration
question
Mission
answer
A duty assigned to a individual or unit; a task
question
CARE
answer
Four roles typically found on teams Creator Advancer Refiner Executor
question
Creator
answer
Focuses on possibilities, new ideas, fresh concepts Thinks outside the box Good at reframing the problem
question
Advancers
answer
Focus on interaction Positive/self-confident Enthusiastic Recognize ideas/new directions and promote them
question
Refiners
answer
Focus on analysis (detail-oriented) Challenge all concepts Good at modifying ideas/plans Experts in specifics and developing implementation strategy
question
Executors
answer
Focus on realization Deliver the results Implement/execute the plans Assertive/Independent
question
Additional role to CARE
answer
Flexer
question
Flexer
answer
Can focus on everything; combination of CARE roles Able to connect/negotiate Identify what is missing in the process, fill gaps Willing to offer suggestions Tolerant/understanding of team members
question
P.E.P. Cycle
answer
Panic-Elation-Panic
question
How to use the PEP cycle
answer
Help team members embrace ideas during elation phase, team becomes highly motivated, team becomes effective
question
"Z" Process
answer
Ideas bouncing back and forth among Creators, Advancers, Refiners Creator-Advancer-Flexer-Refiner-Executor
question
How to use "Z" process
answer
Allow productive conversations with Advancers to exist and continue Involve Refiners at the appropriate time Activate the Executors to put the idea into motion
question
Team Dynamics
answer
an ongoing process involving interaction of individuals within a team to move toward or away from achieving the desired object
question
Cohesive teams
answer
have the ability to realize the needs of their teammates and are considerate of their strengths
question
The Five "C's" of a Team
answer
Community Cooperation Coordination Communication Coaching
question
Community
answer
Example of "Service before Self" make every member feel like essential part of team
question
Cooperation
answer
Make sure everyone knows and understands the organization's mission and purpose
question
Coordination
answer
Ensures all members realize how important they are to the mission
question
Communication
answer
Feedback early and often Everyone knows what is going on
question
Coaching
answer
Training opportunities and advancement Encourage and motive members to grow and excel
question
Five Common Dysfunctions of a Team
answer
Absence of trust Fear of conflict Lack of commitment Avoidance of accountability Inattention to results
