question

organizations undertake transformational change when

answer

all of the above

question

organization culture does not include which of the following

answer

products and services supplied to customers

question

the competing values approach views culture as

answer

a resolution of value dilemmas

question

according to the text which of the following is not an effective guideline for changing corporate culture

answer

keep top management from being part of the process

question

the key roles of leadership in transformational change are

answer

envisioning, energizing, and enabling

question

which of the following is not a step in integrated strategic change

answer

mapping the demand system

question

what assumptions unerlies the integrated strategic change process

answer

senior management is the best position to plan and implement strategic change

question

organization design interventions aimed at transformational change are focused on

answer

all of the above

question

all of the following are phases in the integrated strategic change process except

answer

performing a strategic analysis

question

cultural change is usually a short term process implemented by top management

answer

false

question

mechanistic designs support efficiency and control while organic designs promote innovation and change

answer

true

question

integrated strategic change attempts to balance organization change and hr issues with strategic and marketplace issues

answer

true

question

an organization culture that values inquiry and discovery is better suited to implement organization learning interventions

answer

true

question

transformational changes are often driven by key senior executives

answer

true

question

transformations in organizations are often generated by significant environmental shocks

answer

true

question

transformational change is always developmental in nature

answer

false

question

research supports the idea that organization designs with alignment between strategy and design are more effective

answer

true

question

the visible symbols of the deeper levels of culture in an organization such as clothing are called

answer

artifacts

question

organization learning is an interactive process of

answer

discovery, invention, production, and generalization

question

self designing organizations focus on

answer

all of the above

question

laying the foundation for self designing organizations requires

answer

diagnosis, knowledge, and valuing

question

organizations can apply the ol processes to all of the following types of learning except

answer

turbo learning

question

which intervention combines od's traditional human process focus on relationships with an emphasis on strategy and organization design

answer

dynamic strategy making

question

organization learning interventions are typically associated with

answer

hr and social processes

question

the learning organization is not characterized by

answer

structures that emphasize individual unit performance

question

an effective strategic change process should focus on

answer

flexibility over rigidity

question

knowledge management interventions usually begin by

answer

identifying the types of knowledge that create the most value for the organization

question

built to change interventions are best suited for organizations that are

answer

facing a rapidly changing environment

question

self designing organizations are well suited for stable, predictable markets and environments

answer

false

question

codification and personalization are techniques used on organization learning interventions

answer

false

question

organization learning is similar to individual learning

answer

true

question

knowledge management is more concerned with developing organizational capabilities while organization learning is more concerned with technical issues such as how to store organization experience

answer

false

question

the most prevalent form of learning in organizations is single loop learning which is focused on improving the status quo

answer

true

question

organization learning is an active process based on interpretive models of change where members interact and form their actions

answer

true

question

built to change interventions are characterized by selecting and developing leaders and members who are quick learners, take initiative and thrive on change

answer

true

question

which is not associated with transorganizational system

answer

organizations in them always act in a coordinated fashion

question

od practitioners can have the greatest impact in what phases of merger and acquisition activity

answer

precombination and operational combination phases

question

during the operational combination stage of an M&A which of the following activities support a successful transorganizational change

answer

all of the above

question

the law of the few relies on all of the following types of people except

answer

leaders

question

which is not a stage in the initial formation and development of a network

answer

action

question

in the identification stage of creating a network, which of the following activities do OD practitioners participate

answer

all of the above

question

the last stage in managing network change is

answer

relying on self organization

question

when a message is relevant to network members, it is said to

answer

have the power of context

question

three key roles help to explain change within an existing network occurs, they are

answer

salesmen, mavens, and connectors

question

in the initial establishment of a network, potential members are identified in the convention stage

answer

true

question

because transorganization systems are composed of multiple organizations, the change agent needs to treat each organization differently

answer

false

question

a good alliance partnership will leverage both similarities and differences to create competitive advantage

answer

true

question

the relational quality of alliances benefits from OD interventions aimed at increasing trust

answer

true

question

operational combination activities should proceed slowly and carefully following the announcement of the merge acquisition

answer

false

question

team building and other human process interventions can play important roles in merger and acquisition integrations

answer

true

question

during the convention stage of network formation, OD practitioners should remain neutral treating all members alike

answer

true

question

which of the following is the stage of the merger and acquisition process that ensures the alliance is approved by the appropriate regulatory agencies

answer

legal combination phase

question

which of the following is an example of a sustainability initiative

answer

all of the above

question

sustainable management organizations interventions ask the question

answer

how can we develop organizations to achieve sustainable effectiveness

question

in which of the following areas do SMOs perform in order to achieve sustainable effectiveness

answer

all of the above

question

based on the United national world commission on environment and development description of sustainability SMOs should be able to

answer

generate sustainable outcomes across economic social and ecological goals

question

a recent global study found that most CEOs do not value sustainability as a critical component of the future success of their firms

answer

false

question

the united nationals world commission on environment and developments description of sustainability the needs of the present without compromising the ability of future generations to meet their own needs

answer

true

question

organizations should generate sustainable outcomes across economic social and ecological objectives

answer

true

question

strategic intent to support sustainable effectiveness consists of allocating appropriate resources

answer

true

question

because GSCOs have such an honorable mission it is rare for their stakeholders to be in conflict

answer

false

question

which of the following is false about GSCOs

answer

they advocate a mission of economic prosperity

question

GSCOs build themselves into viable organizations by

answer

all of the above

question

GSCOs are part of a social innovation movement to foster the emergence of a global civilization

answer

true

question

GSCOs have as their primary task to serve as an agent of change in creating environmentally and socially sustainable world futures

answer

true

question

GSCOs create horizontal linkages that include channels of communication and influence upward to governmental and policy level decision making processes

answer

false

question

which of the following skills are useful when GSCOs establish bridging with other organization

answer

networking

question

which of the following characteristics are typical of GSCOs

answer

they are cross sectorial

question

upon which of the following does an SMO derive its long term success

answer

its organizational identity

question

according to the text, which of the following is not a trend in health care

answer

a surplus of healthcare workers

question

what does the text recommend for linking OD interventions to issues of strategic importance in health care

answer

the ability of the OD practitioner to speak professionally about health care organization performance and issues selected for action

question

one of the principal advantages of a family business is

answer

increased potential for unity of purpose and action between owners and management

question

as outlined in the text, which of the following does not describe a family first value system

answer

competitive

question

opportunities for OD practitioners in the public school system include

answer

all of the above

question

all of the following are reasons suggested for why education reform has failed except

answer

lack of collaborative vision

question

the main purpose of the public sector organization is

answer

to govern toward the greater public good

question

OD practitioners working in the public sector need to recognize which of the following features of the public sector organization

answer

all of the above

question

od interventions in health care must be seen as relevant and necessary to the life and death matters in operating in a health care organization

answer

true

question

according to the text, OD practitioners can make a significant contribution in effective job and work designs in health care settings

answer

true

question

one of the keys to the success of the family business consultant is to establish a trusting relationship

answer

true

question

OD efforts can help public schools build sustainable leadership capacity

answer

true

question

when OD practitioners work with the public sector organization it may be difficult to get various stakeholders to agree on a common goals

answer

true

question

effective OD interventions in the public sector recognize that the political domain and the administrative domain of the public agency share the same values

answer

false

question

which of the following is not one of the dimensions along which public and private sector organizations differ

answer

desire for innovation

question

risk and equity are valued by family businesses while non family run buinesses value security above all else

answer

false

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