question

Whereas structured analysis treats processes and data as separate components, ____ combines data and the processes that act on the data into things called objects.

answer

O-O

question

Examples of company-wide applications, called ____, include order processing systems, payroll systems, and company communications networks.

answer

enterprise applications

question

In a typical company organizational model, middle managers ____.

answer

provide direction, necessary resources, and performance feedback to supervisors and team leaders

question

____ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.

answer

Systems support and security

question

____ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.

answer

Information techonology

question

The ____ method of developing systems stresses team interaction and reflects a set of community-based values.

answer

agile/adaptive

question

____ enabled computer-to-computer transfer of data between companies, usually over private telecommunications networks.

answer

EDI

question

____ software controls the flow of data, provides data security, and manages network operations.

answer

System

question

For complex operations, analysts apply computer-based modeling tools that use a standard language called ____.

answer

business process modeling notation (BPMN)

question

Business support systems ____.

answer

provide job-related information support to users at all levels of a company

question

Hardware-based security controls include ____.

answer

none of the above

question

When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.

answer

fishbone

question

Of the measures of feasibility in the accompanying figure, ____ considers questions such as "Does management support the project?" and "Will the new system require training for users?"

answer

operational feasibility

question

____ planning is the process of identifying long-term organizational goals, strategies, and resources.

answer

Strategic

question

Projects with very general scope definitions are at risk of expanding gradually, without specific authorization, in a process called project ____.

answer

creep

question

In the accompanying figure showing factors that affect IT systems projects, changing _________________________ is a major force affecting business and society in general.

answer

technology

question

A(n) _________________________ describes a company for its stakeholders and briefly states the company's overall purpose, products, services, and values.

answer

Mission Statement

question

The term _________________________ refers to the reasons, or justification, for a systems development proposal.

answer

business case

question

_________________________ are advantages that are difficult to measure in dollars but are important to a company.

answer

Intangible benefits

question

A(n) _________________________ is included in the report to management if you need to attach supporting information (e.g., the interviews you conducted, the documentation you reviewed).

answer

appendix

question

In the project planning process, a(n) ____________________ is any work that has a beginning and an end and requires the use of company resources.

answer

task

question

Over time, the distinctions between the Program Evaluation Review Technique (PERT) and the Critical Path Method (CPM) have disappeared, and today the scheduling technique is called ____________________, as represented in the accompanying figure.

answer

PERT/CPM

question

____________________ can involve dependent tasks, multiple successor tasks, and multiple predecessor tasks.

answer

Task patterns

question

Instead of training a project as one large task, you break the project down into a series of smaller tasks, called a(n) ____________________.

answer

work breakdown structure

question

The PERT chart called a network diagram in the accompanying figure represents a bottom-up technique, because it analyzes a large, complex project as a series of individual ____________________.

answer

tasks

question

In a PERT/CPM chart, each task has which of the following ____.

answer

start day/date

question

The accompanying figure shows task ____, which simplify a complex task by combining several activities.

answer

groups

question

A event is a recognizable reference point that you can use to ____.

answer

monitor progress

question

The first step in the creation of a PERT/CPM chart is to ____.

answer

identify all the project tasks

question

A ____ path includes all tasks that are vital to the project schedule.

answer

critical

question

When maintaining schedules, if enough ____ and frequent checkpoints exist, problems will be detected rapidly.

answer

milestones

question

Electronic data interchange (EDI) enables ____ inventory systems, which rely on computer-to-computer data exchange to minimize unnecessary inventory.

answer

JIT

question

A(n) ____ shows the data that flows in and out of system processes.

answer

process model

question

The ____ method of developing systems produces code that is modular and reusable.

answer

object-oriented analysis

question

In the ____, like that shown in the accompanying figure, the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase in the SDLC.

answer

waterfall model

question

GanttProject can open files created with ____.

answer

Microsoft Project

question

When an information system does not meet business requirements, causes might include ____.

answer

imprecise targets

question

A risk management plan includes a review of ____.

answer

project scope

question

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

answer

greatest benefit, at the lowest cost, in the shortest period of time

question

A(n) ____ chart can be used to display the qualitative risk analysis matrix.

answer

XY

question

Problems with timetables and project milestones can indicate ____.

answer

personality conflicts among team members

question

A(n) ____ investigates, analyzes, designs, develops, installs, evaluates, and maintains a company's information systems.

answer

systems analyst

question

In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to create a physical model that will satisfy all documented requirements for the system.

answer

systems design phase

question

User productivity systems ____.

answer

include e-mail, voice mail, fax, video and Web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and integrated mobile computing systems

question

Projects where management has no choice in implementing them are called ____ projects.

answer

nondiscretionary

question

In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.

answer

findings

question

A project manager's planning _____.

answer

includes identifying project tasks and estimating completion times and costs

question

The Apptivo ____ is free of charge with unlimited duration.

answer

Standard Plan

question

Most risk identifications include a brief description of ____.

answer

who would be responsible for responding to a given risk

question

Strategic planning starts with a ____ that reflects the firm's vision, purpose, and values..

answer

Mission Statement

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