MGT 379 – History – Flashcards
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            In the mainstream school of thought, unions are:
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        Monopolies that restrict market competition
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            According to the human resources school of thought, the labor problem stems from:
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        Poor Management
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            According to the human resource management school, equity will be achieved only:
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        If employers become responsive to employee needs
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            According to the human resources school of thought, the solution to the labor problem is better management that emphasizes:
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        Alignment of the interests of workers and their employers
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            According to the human resources school of thought, labor unions are:
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        A sign of unhealthy HR practices and problematic because they promote adversarial management-labor relationships
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            In the critical industrial relations school, the primary aim of labor unions should be to?
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        Do nothing; there is no useful role for unions in the critical industrial relations school
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            According to the critical industrial relations perspective, the answer to "the labor problem" is:
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        Social unrest and agitation that will lead to worker control
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            Which of the four schools of thought views work as "unpleasant" and lacking in rewards other than making enough money to purchase the goods and services on desire?
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        Mainstream economics
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            Which of the four schools of thought is the only one that conforms to the belief that workers and employers are equals in the labor market?
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        Mainstream economics
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            Which of the four schools of thought believes that workers and employers have common interests that can be aligned for the benefit of all?
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        Human Resource Management
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            Which of the four schools of thought believes that workers and employers have multiple, competing interests that center primarily around the division of profits between them?
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        Industrial Relations
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            Which of the following methods to establish workplace is suggested by the critical industrial relations perspective?
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        Worker control of organization
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            Which of the following is not typically considered characteristic of the "labor problem" in the early 1900s?
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        The high cost of health care and health insurance
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            The conditions associated with the "labor problem" were made possible in part due to a prevailing management attitude that labor was
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        An interchangeable and expendable factor of production
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            From a business perspective, the poor working conditions endured by workers in the early part of U.S. industrialization were most problematic because?
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        Workers lacked purchasing power which kept product demand artificially low
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            In a perfectly competitive labor market...
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        No one can be made better off without making someone else worse off
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            According to the mainstream economics school of thought, market competition results in wages equal to
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        Workers' marginal productivity (i.e., the value of their work)
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            In the mainstream economics school of thought, labor unions are
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        Monopolies that try to restrict the supply of labor and benefit only a few at the expense of other
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            In the mainstream economic perspective, the role of the government is to?
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        Pass laws that promote competition
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            In the mainstream economics perspective, the role of the law is to?
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        Protect individual freedoms that are necessary for competition (e.g., property rights)
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            Labor unions are considered the quintessential form of independent employee representation because?
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        They are independent of managerial authority
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            Referring to management, the saying "You get the union you deserve" best fits?
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        The human resources perspective
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            In the 1920s many employers who followed the human resources school of thought believed that nonunion representation plans were?
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        Helpful in promotion mutual respect, cooperation and loyalty
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            According to the industrial relations school, the role of the government and legislation should be to?
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        Ensure that labor and management's relative power is balanced
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            The industrial relations school of thought rests on the assumption that labor market outcomes are determined by?
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        The relative bargaining strength of parties to the employment relationship
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            According to the industrial relations school, the best method to increase bargaining power of workers in their relationships with management is to?
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        Support the formation of individual labor unions and collective bargaining
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            The saying "the union makes us strong" best describes which school of thought?
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        Industrial Relations
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            According to the critical industrial school, wealth and capital in society are created through?
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        Laws that govern market transactions and social norms that dictate what buyers and sellers are allowed to do in the exchange of goods and services
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            The key distinguishing feature of the critical industrial relations school of thought is that?
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        There is an inherent conflict of interest between labor and management that extends to the very social order of society whereby some classes of individuals are better off than others
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            According to the mainstream economics school of thought, employees exercise voice in the employment relationship by?
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        Exiting and entering into employment arrangements
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            According to the critical industrial relations school, balancing power between labor and management is?
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        Not possible within a capitalistic system because management domination is built into the very political, legal, and economic structure of society
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            Workplace governance under the mainstream economics model should include?
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        No government involvement
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            Workplace governance under the industrial relations model should include?
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        Government intervention in the form of laws and rules that protect worker rights to bargain collectively and establish labor standards
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            Before the early 1900s, the prevailing opinion regarding the employment relationship was that
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        The government should never interfere with the ability of an individual to freely enter into an economic relationship with another individual
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            Taken as a whole, U.S. labor laws is most closely aligned with which one of the four schools of thought on the labor problem?
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        Industrial Relations
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            According to the mainstream economics view, unions are?
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        Monopolies that interfere with economic efficiency
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            Which of the following is not true with respect to the impact of unions on terms and conditions of employment?
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        Unionized workers are more satisfied, on average, than non unionized workers
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            The shock effect refers to the tendency for?
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        Managers in unionized firms to become better managers in response to unionization
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            Which of the following statements is most accurate?
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        The effects of unionization on productivity are mixed; sometimes it results in an increase and sometimes it results in a decrease
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            Aside from their role in workplace governance, unions are important to the effective functioning of a democratic society because they
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        Provide a counter to excessive political power of employers and employer associations
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            From a societal standpoint, the weekend position of unions in the U.S. is potentially problematic for all the following reasons except?
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        A weakened labor moverment is less able to provide management with the flexibility is needs to succeed in today's demanding competitive environment
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            From a societal standpoint, the main purpose of a labor relations system is?
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        To ensure public safety, promote worker voice in politics, and reduce income inequalities that create a tax burden
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            When an employer allows supervisors to arbitrarily discipline employees without cause, it is most directly violating which objective of the employment relationship?
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        Equity
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            When an employer adopts an employee participation program, such as a workplace safety committee, it is most directly addressing which objective of the employment relationship?
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        Voice
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            An employer creates a safety team of 6 employees who are asked to recommend changes to the workplace that will reduce accident rates. The team recommends eliminating a job rotation program that allows the employer to move employees in and out of various jobs on an as-needed basis. They argue that job rotation both increases employee stress and reduces the amount of experience that employees have with the various safety procedures associate with a particular job. This scenario describes a conflict between which two objectives of the employment relationship?
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        Efficiency and Voice
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            According to the Universal Declaration of Human Rights issued by the United Nations, it is considered a basic human right for
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        Individuals to have the right to form and join trade unions for their own protection and the protection of other
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            Which of the following outcomes cannot generally be attributed to unions?
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        Greater flexibility in work rules
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            Which of the following is not considered an argument for treating employees as "more" than simply another commodity that can be bought and sold in the labor market?
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        When workers agree to supply their labor in exchange for pay and benefits, they are freely choosing to follow management's directives
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            Democracy is often the most efficient means by which to make decisions
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        A country cannot truly value the concept of democracy without supporting democratic principles in the workplace
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            Which of the following appears to be true about management and worker views on employee voice?
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        Workers express a preference for representation int eh workplace that is independent of management
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            Most countries base their industrial relations system on the perspective that
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        There should be balance between worker and employer rights
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            Conflicts between employers and employees can best be described as conflicts between
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        Property rights and individual rights
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            Compared to other countries, the system of labor relations in the U.S. is?
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        Tightly regulated
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            Union contracts are?
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        Legally enforceable for both employees and employers
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            Traditional adversarial bargaining relationships between employers and employees has made meeting employers' increasing need for _______________ more difficult
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        Cooperation and employee involvement
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            Business pressures for competitiveness and quality have affected the collective bargaining process in all of the following ways except
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        Increased the need for more specific, detailed contracts
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            Which of the following characterizes the current business environment as compared to that at the time the National Labor Relations Act was passed?
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        Emphasis on the importance and need for knowledgeable workers
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            The crucial feature of collective bargaining is that management's traditional authority to unilaterally establish terms and conditions of employment is replace by _________ negotiations
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        Bilateral
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            Which of the following best summarizes the trends in U.S. union density since the 1980s?
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        Increases in the public sector and decreases in the private sector
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            Union density in the United States is currently estimated at?
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        less than 15 percent
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            A union contract is?
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        A legally binding document that describes the terms of employment (e.g., wage hours, working conditions)
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            Which of the following can at least partially explain the decline in union density rates in the United State since the 1960s?
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        Employment in traditionally unionized industries such as manufacturing had decreased
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            Which of the following is not true about the decline in demand for unions in the U.S.?
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        It can be largely attributed to the fact that individuals who experience union representation are unhappy with in and decide they do not want it
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            At present, the gap between those employees who say they want unions and those that have union representation in the private sector at their workplace is about?
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        30%
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            A group of employees decide to walk off the job together to protest unsafe working conditions. Which of the following is true?
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        The employees' actions are legal because they are acting together to influence their working conditions
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            In the United States, younger workers are?
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        Significantly less likely to being to a union than older workers
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            The first permanent union in the U.S. is attributed to the:
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        Shoemakers' Industry
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            The American Federation of Labor focused its organizing efforts on:
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        Skilled Craft Workers
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            An important activity of the AFL unions was establishing and maintaining
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        Job standards through work rules
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            In the early 1900s, the richest 1 percent of households in America controlled the greatest concentration of wealth in U.S. history at
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        45%
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            Which of the following unions is most accurately described as a revolutionary
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        The Industrial Workers of the World
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            Which union's philosophy is rooted in critical industrial relations school of thought:
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        The Industrial Workers of the World
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            The significance of the Industrial Workers of the World was?
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        It was willing use violence and radical measures to gain rights for workers
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            Revolutionary unionism tries to create ______ solidarity rather than solidarity by occupation or industry
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        Working class
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            A central goal of the American Federation of Labor was to ensure that workplaces were
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        Closed to anyone who did not belong to the union
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            A workplace that is open only to workers who belong to the union is known as
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        A closed shop
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            Welfare capitalism is characterized by
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        Management systems that emphasize orderly hiring and firing procedures, wage incentives, protective insurance, positive work culture, and employee voice
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            A significant change in American societal beliefs regarding the role of big business in ensuring prosperity for all occurred following:
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        The Great Depression
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            Which of the following is not a reason that attempts to unionize the steel industry in the early 1900s
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        There was little union interest in organizing steelworkers
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            The CIO formed as a result of:
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        Differences with the AFL over unionization by industry, rather than by craft
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            In the 1950s, the labor movement was generally portrayed as:
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        Corrupt institutions that took advantage of the working class
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            Today private sector union density is around
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        10%
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            Today the strongest segment of unionization is
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        Public sector workers
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            In the earliest years of our country's formation, work was characterized as
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        Self-employed farmers, shopkeepers and craftsman
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            Which of the following was formed first?
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        Craft unions
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            The first U.S. labor unions were organized by
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        Craft lines, with a focus on local employment issues
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            The Great Uprising of 1877 was primarily a conflict between
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        Capital owners and workers in many industries and locations
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            During the mid-1880's, which national labor union was at its peak in terms of power?
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        Knights of Labor
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            Which of the following unions is typically considered to be an uplift union?
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        Knights of Labor
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            For the Knights of Labor, the central conflict that needed to be won was between
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        Anyone considered a "producer" (i.e., farmers, shopkeepers, and employers) and those controlled money (i.e., bankers, stockbrokers, lawyers)
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            In the Knights of Labor's vision for the future, businesses would be owned by
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        Cooperatives made up of the producers of the goods and services they produced. These would include both workers and their employers
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            Which labor union believed that while work was necessary to provide for both personal and psychological needs of individuals, it was also key to serving God?
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        Knights of Labor
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            To achieve gains for its members, the Knights of Labor focused primarily on
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        Education and reforming capitalism
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            The significance of the Haymarket Square Riot, starting with the battle between strikers and their replacements at McCormick Reaper Works was:
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        It weakened the Knights of Labor even though the union had encourage workers not to strike
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            The American Federation of Labor arose out of frustration with
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        The Knights of Labor's failure to address everyday working issues
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            Which of the following was not a primary function of the American Federation of Labor?
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        Direct negotiator with employers over wages, hours and working conditions
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            The major strategy of the unions of the American Federation of Labor focused on
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        Collective bargaining and the threat of strikes
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            A typical newspaper company in the early part of the 20th century might employ both printers and "newsies" (young men and boys who sold the papers). Which of the following best illustrates the AFL's concept of exclusive jurisdiction?
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        One union should represent the printers and only the printers while another union should represent the newsies (and only the newsies)
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            he American Federation of Labor believed that allowing skilled craftsmen to establish and enforce their own work rules and work standards would:
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        All of the above
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            The Homestead strike in 1892 and the Pullman strike in 1894 were representative of the clash between employers and the AFL over who had the right to establish:
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        Work standards and production decisions
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            The Industrial Workers of the World was born in part out of frustration over the:
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        AFL's willingness to settle for small, day to day gains, in light of the oppressive work practices of the ownership class
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            Which of the following is sometimes argued to be the beginning of today's strategic human resource management and high performance workplaces?
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        Welfare Capitalism
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            The biggest criticism of welfare unionism was:
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        Employers tried to provide industrial democracy through the use of company unions
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            The rise in unionization after the passage of the National Labor Relations Act was largely due to:
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        The rise in industrial unionism
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            A key difference between the AFL and the CIO in their early years was:
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        The CIO relied more heavily on aggressive tactics such as sit-down strikes
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            In the years immediately following WWII, labor relations in the United States were characterized by:
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        A two-year period of industrial conflict which was manifested in a great number of strikes
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            The National War Labor Board, Created during WWI & WWII, was intended to?
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        Resolve labor disputes that arose during the wars