Speech Final FlashCards

question

Which of the following is a process of being aware of and understanding the world?

answer

Perception

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Perceptions do all of the following to our ideas, values, and beliefs except for

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Release

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According to Chapter 2 of the textbook, the average U.S. citizen receives how many advertisements per day?

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5,000

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Patricia is studying for her exam at night in her room. Although she is listening to music on her computer and watching television, she is annoyed by the sound of her neighbor's vacuum next door. Patricia's concentration is engaged in what process?

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Selective Attention

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Jason filters what he hears to suit his own needs, biases, and expectations. Which of the following is Jason using?

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Selective Perception

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You have been invited to a social evening at your professor's home. There are many students there whom you have never met. As you meet them, you use bits of information from them and translate it into general characteristics. This is an example of which important characteristic of cognitive complexity?

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Abstract

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Which of the following is not a type of Schema?

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stereotypes

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Factors that influence perceptions include all of the following except for?

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relationships

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Kevin sees himself as an athlete, a student, tall, a son, and a lead singer. These are characteristics of Kevin's?

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self-image

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The notion that self-arises from interpersonal interactions and perceptions of other refers to?

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looking-glass self

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During an emergency, Daniel sees a man in a blue uniform with a gold star and a flashlight. Using stereotypes, Daniel assumes the man is a police officer. This refers to an organization pattern known as?

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Schemas

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Which of the following is not related to perception?

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selective hearing

question

Which schema is considered an image of the best example of a particular category?

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Prototypes

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Portrayals of feminine beauty on television are examples of which type of influence to perception?

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Media

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Kevin sees himself as a good student, but a bad friend. His feelings refer to his

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self-esteem

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In a conversation, Jackson informs Kayla of the way he is aware of and understands the world. Jackson is describing his process of?

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Perception

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Before going to class, Tricia expects that she will take a quiz and the professor will lecture for 30 minutes and then give an assignment. Which type of schema is Tricia using?

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Scripts

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During the graduation ceremony, Stephen remembers all of the positive experiences he had with his classes and the fun he had with all the people he met. Stephen is using which type of selection?

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Selective Memory

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Individuals with highly developed interpersonal construct systems have which of the following?

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cognitive complexity

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Which of the following includes stereotypes, prototypes, interpersonal constructs, and scripts?

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schemas

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Selective attention is the process of concentrating on one part of the environment while not paying attention to the rest. T/F

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True

question

Perception does not play a significant role in communication T/F

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False

question

According to Selective Exposure Theory, individuals prefer messages that support their own positions and messages supporting other positions T/F

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True

question

Kelly's (1955) construct theory says that interpersonal constructs are bipolar dimensions of judgment used to size up people or social situations. T/F

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True

question

Once stimuli have been selected and organized, they should not be interpreted T/F

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False

question

Standpoint theory asserts that our points of view arise from the individual experiences we have and our own viewpoints T/F

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True

question

According to symbolic interactionism, communication is the primary means by which we internalize and use social values to guide how we see ourselves, how we see others, and how we interact. T/F

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True

question

Regarding the looking-glass self, a person gradually gains an identity by viewing himself or herself through the eyes of other people T/F

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True

question

The generalized other refers to the viewpoint of the entire society T/F

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True

question

A saturated self happens when an individual's identity is infused with the numerous, and sometimes incompatible, views of that individual T/F

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True

question

Which of the following is a verbal message represented through symbols?

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Digital Code

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A system of words and systems used for a common purpose by people is called?

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language

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Symbols are all of the following except?

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Specific

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The phrase "it's good!" has a completely different meaning for football fans than it does for people dining at a restaurant. This is an example of symbols as?

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contextually bound

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Which of the following terms is an example of a polysemic word?

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Facebook Official

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During his class, peter often uses his dictionary to understand some of the words his professor uses. When peter does this, he is looking for which of the following?

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Denotative meaning

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Which of the following is described as the study of the meaning of words?

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Semantics

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When among her musician friends, Taylor uses the word hot to describe the music they create. She is aware that this is a good term because she is knowledgeable of the?

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Connotative meaning

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Words and expressions that are broad enough to include everyone are called?

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inclusive language

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Which of the following is considered inclusive language?

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Chef

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Which of the following is not considered a part of CMM

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Groups

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On his way to class, Jack hears his friend Jill say, "Hey, Jack, look out!" Jack understands the message to be a warning according to which part of CMM?

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Speech Act

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Ted and Bob recognize that they should wait in line until it's their turn at the local burger restaurant. This is an example of?

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regulative rules

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James and Beth are friends. They consider going out to dinner to be a part of spending quality time and not a romantic date. This is an example of?

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Peak communication experiences

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Dylan's father comes home to find the house dirty. When asked why he has not cleaned up, Dylan goes over to the TV and asks his father, "What's coming on tonight?" Dylan was not cooperative according to which maxim?

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Relevance Maxim

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Which of the following is not considered a type of message design logic? MDL?

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Intentional

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Barb, the newly elected president of Lambda Pi Eta, is shocked by the low attendance at weekly meetings. At the next meeting, she decides to tell everyone exactly how she feels by letting the members know that she is angry and that they are wasting her time. This is an example of which message design logic?

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Expressive

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Message design logics MDL are all of the following except?

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Personally designed messages

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The smallest units of meaning in a language are known as?

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morphemes

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Phonemes combine to form morphemes, which are the largest units of meaning in language

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False

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In verbal communication, things repeated through likeness or similarity use an analog code. T/F

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True

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The language of verbal communication uses a digital code that uses contextual meaning between individuals. T/F

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True

question

Symbols convey meaning and characterize ideas, people, or concepts T/F

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True

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According to your textbook, symbols are abstract, unintentional, uniquely human, culturally bound, and contextually bound. T/F

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False

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Semantics is considered the study of symbols and human interaction with them through commuication T/F

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False

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Sometimes, words have several meanings. Depending on the context or situation, the meaning will be changed, and these words are considered polysemic words T/F

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True

question

The basic building blocks of a language are sounds, and these sounds are called phonemes T/F

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true

question

The idea that language creates and shapes our social reality is known as linguistic relativity hypothesis T/F

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True

question

Inclusive language employs expressions and words that are specific to an appropriate group to use without others knowing T/F

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false

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All the ways we communicate without using words is known as ___?

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nonverbal communication

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Which of the following is not considered a code, or category, of nonverbal communication?

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Verbal Cues

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The use of ALL CAPS to indicate urgency is an example of ___ in the digital world

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Vocalics

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Flipping someone off is an example of a ___ because it has a direct translation to a written word

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Emblem

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Gestures that are used to control the turn-taking in conversations are known as?

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Regulators

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Nonverbal gestures, postures, and facial expressions that communicate emotions are called?

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affect displays

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Edward T Hall's spatial zones identified in middle-class US culture demonstrate which nonverbal communication code?

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proxemics

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According to Ed T Hall zones of space, which zone occupies the area within zero to 18 inches of us?

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Intimate

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The study of how people use space and objects to communicate occupancy ownership of space is known as?

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Territoriality

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Imagine you are meeting with a small study group at the library before an exam. Halfway into your study session, a larger group of students from another class sits at the tables around yours, openly discussing their material, and you eventually have to leave. This is an example of which type of intrusion?

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Invasion

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Factors such as room design, lighting, smell, and seating arrangement influence which nonverbal communication code?

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Environment

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How comfortably we can behave, in light of our expectations, relates to our understanding of the __ of an environment

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Formality

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In relation to how we perceive an environment, whenever we feel our personal space is invaded, we feel _____.

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constraint

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Most professors at U.S. universities and colleges have an attendance policy (including punctuality) in their syllabus. In terms of time orientation, of which type of culture is this an example?

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monochronic

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Which of the following is not one of the four most common facial management techniques?

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Enhancing

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Eye behavior, such as looking down and avoiding eye contact, is a strong signal a person could be lying; this reveals to a person which of the following terms?

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Deception Cues

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Which of the following is not an aspect of touch that determines its appropriateness for an individual or situation?

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Preparation

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In the digital world, "poking" someone on Facebook is an example of which code of nonverbal communication?

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Haptics

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Which of the following statements about physical attractiveness is incorrect?

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It is universally based on facial symmetry.

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_____ is a system that classifies people according to their body type.

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somatyping

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Nonverbal messages are more convincing than verbal messages T/F

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false

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The use of silence is considered a kinesics cue. T/F

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false

question

Emblems are specific, universally understood meanings that can substitute a word or phrase. T/F

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True

question

According to Edward T. Hall's spatial zones, the social zone occupies the space over 12 feet from us and refers to the distance typical of large, formal, public events. T/F

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True

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The study of the ways in which time is used to structure interactions is known as chronemics. T/F

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true

question

Emoticons are an excellent way to enhance all digital conversations, regardless of the situation.

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false

question

Goffman explained how face can be "lost," "maintained," " protected," or "enhanced" in everyday life as a presentation of self. T/F

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true

question

North American countries like the United States are considered contact cultures.

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false

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Personal artifacts are the objects that hold meaning left behind by someone after he or she has passed away. T/F

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true

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Nonverbal immediacy is defined by Andersen (1979) as the use of closeness-inducing nonverbal behavioral cues. T/F

answer

true

question

The active process of receiving and understanding messages through words or by reading text is considered _____.

answer

listening

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Jon is reading for one of his classes at the library, but he is continuously interrupted by the noise coming from group of students working at the table next to him. He is also sitting near the front desk, and the beeping noise from the checkout computer interrupts him as well. Occasionally he hears the loud clunk of a beverage dropping from the vending machine. All of these distractions are examples of _____.

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situational distractions

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While traveling in Spain this summer, Kylie had some difficulty understanding the people she met, even when they spoke English. The accents Kylie heard could be considered a _____.

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medium distraction

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Sarah turns the TV on every morning so she can listen to the morning news while she prepares for work. One morning during a thunderstorm, the local channel's sound faded in and out and she only heard pieces of the broadcast. This is an example of a _____.

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medium distraction

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Any assumption made or attitude we have about a person, an issue, or a topic before we have heard all of the facts is a(n) _____.

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Bias

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______ listening can be demanding because it requires that we both listen to the message and analyze its content.

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Critical

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When Jake went to buy a new car, he took a small notebook and wrote down the facts that the salesperson told him as they looked at several different cars. He also wrote down questions to ask the salesperson later before he made his final decision. Jake engaged in _____.

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Comprehensive listening

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___ listening requires that we put aside all distractions and focus on our conversational partner in order to demonstrate support, caring, and warmth to that person.

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Empathetic

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Part of the listening process involves attaching meaning to the words we hear, often unconsciously. This part of the process is called _____.

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Understanding

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The last step in the listening process is _____.

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Responding

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When you ask you friend how she is, she responds by saying, "I'm fine," but you can tell by her expression and her tone that she is not fine. This part of the listening process is called _____.

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interpreting

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Weighing the credibility and accuracy of the message to make an assessment about the information requires _____.

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Evaluating

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Melissa heard her mom talking about her day at work, but she couldn't stop thinking about the poor grade she received on her science test that afternoon so she did not hear her mom when she asked her about her day at school. The listening problem Melissa is most likely experiencing is _____.

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failure to focus on the message

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On the first day of class in the middle of your professor's lecture, the projector begins to flicker. Your professor fixes the problem and continues with the lecture, but a few minutes later, it happens again and you find it hard to concentrate on the rest of the lecture. The listening problem you are experiencing is _____.

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Medium Distraction

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HURIER, the acronym for the six-step listening process, stands for _____.

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Hearing understanding remembering interpreting evaluating and responding

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arey went to lunch with Stephanie to discuss how she was feeling about a situation at work. At the restaurant, Stephanie was really distracted because her favorite band was playing and she wanted to go to the stage to dance. Feeling like she wasn't being heard, Carey got upset and left Stephanie at the table. Carey is most likely upset because _____.

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Stephanie did not engage in empathic listening with Stephanie

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The type of listening that includes asking questions, taking notes, and trying to make meaning of the message is _____.

answer

comprehensive listening

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Which type of listening is best when you need to form an opinion or make an important decision?

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Critical Listening

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Which type of distraction comes from environmental disturbances that keep you from listening?

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Situational distractions

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Responding is not an important part of the listening process. T/F

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false

question

Listening to an audio book on your iPod while you exercise is which type of listening?

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Appreciative Listening

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Critical listening requires offering support to another person. T/F

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False

question

Because listening is such a routine part of our day, we often take it for granted without realizing how much work it requires. T/F

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True

question

Hearing is the active process of receiving and understanding messages through words or by reading text. T/F

answer

true

question

Source distractions occur when the person we are listening to exhibits a behavior that makes it difficult for us to listen. T/F

answer

true

question

Effective listening requires us to put our biases aside and regard the other as having a valid point of view worthy of our time and careful attention.

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True

question

HURIER is an acronym for the six-step process of hearing. T/F

answer

true

question

Evaluating means assessing the credibility of a message. T/F

answer

True

question

There is no major difference between hearing and listening; both are important processes. T/F

answer

false

question

Knowing your listening goals can help you decide which type of listening you need to engage in.

answer

true

question

The rules of living and functioning in society which can shape the way you talk, behave, dress and think are known as _____.

answer

culture

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Communication among people from a variety of different cultures is _____.

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co-cultural communication

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The term used to describe the unique differences in people is _____.

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diversity

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Which of the following was not mentioned as a factor of cultural rituals?

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Personality

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The example of using a website such as RateMyProfessor.com to pick a professor is related to which of the following types of cultural cues:

answer

narratives

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As an educated citizen, it is important that we strive for _____, or being aware of diversity that's present in any working or social situation.

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cultural awareness

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In many countries like China or Iraq, individuals focus more on background knowledge and their relationship with their conversational partner than on the spoken words. These are examples of _____.

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high-context cultures

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In which type of culture are other groups consulted during the decision-making process or when making plans for the future?

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collectivist

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Which of the following is not one of Hofstede's cultural value dimensions?

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capitalism vs socialism

question

The amount of perceived or felt equality or inequality between people in certain cultural or social contexts is referred to as _____ .

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power distance

question

With regard to how people use time and their expectations of how it should be managed, members of which type of culture value efficiency production and fast results?

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short-term orientation

question

Which cultural imperative becomes most salient in a time of war and acts of terrorism?

answer

Peace imperative

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Which cultural imperative should guide us to do right instead of wrong in intercultural situations?

answer

ethical imperative

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People who are viewed as having cultural competence are usually masters of a practice called _____, or asking others if their perceptions or sense of understanding is correct or incorrect.

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mutual respect

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The act of excluding or denying people of products, rights, and services based on their race, ethnicity, religion, gender, age, sexual orientation, or disability is known as _____.

answer

discrimination

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Masculinity, femininity, and androgyny are commonly associated with _____, which refers to psychological and emotional characteristics of individuals.

answer

gender

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A social group that may be joined together by factors such as shared history, shared identity, shared geography, or shared culture is known as _____.

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ethnicity

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Prejudice is different than discrimination because prejudice refers to an individual's ____, whereas discrimination refers to their _____.

answer

attitudes; actions

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People who view their culture as dominant are unwilling to learn and not open to the ideas of other cultures. This is known as _____.

answer

ethnocentrism

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This type of communication is used to humiliate people based on age, gender, race, ethnicity, culture, sexual orientation, social class, and more.

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hate speech

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The only way to gain information about an organizational culture is by direct questioning. T/F

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false

question

The period known as "rush" for Greek organizations in an example of a ritual on college and university campuses. T/F

answer

True

question

It is not possible to be considered a culture without referencing geographical boundaries and language barriers.

answer

false

question

The people you'll be interacting with in diverse communication contexts may present you with differences that you've never encountered before, and your communication choices will shape the experience as positive or negative. T/F

answer

true

question

The United States is an example of a low-context culture. T/F

answer

true

question

Hofstede's cultural value dimensions refer to the primary ways of thinking to which individuals consciously choose to subscribe as adults. T/F

answer

false

question

We never truly understand our own culture until comparing it with others. T/F

answer

true

question

Mutual respect is about people seeking understanding through the vehicle of open dialogue; attempting to understand others with an open mind leads them to mutually respond with respect and understanding. T/F

answer

true

question

When it comes to communication competence, ethnicity and race are synonymous. T/F

answer

false

question

Through interpersonal relationships, we gain (and give to others) a sense of belonging and being part of something, a sense of loving and being valued, and a sense of mattering and being empowered. In other words, interpersonal relationships satisfy our basic human longings for _____, _____, and _____, respectively.

answer

inclusion, affection and control

question

Communication with or between persons who approach one another as individuals in a relationship is referred to as _____.

answer

interpersonal communication

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_____, which can be physical or virtual, is the distance between two people.

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proximity

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We may automatically assume that because one of our coworkers is good-looking, he or she is also talented, fun to be around, and hardworking. This example demonstrates _____.

answer

halo effect

question

Imagine that your instructor dresses rather sloppily and shows up to class with untamed hair and glasses from the 1980s. Consequently, you spend most of class text messaging and on Facebook because you assume your instructor is as unintelligent and unprepared as they are unattractive. This example demonstrates the _____.

answer

horn effect

question

According to the matching hypothesis, we tend to form relationships with people who are similar to us in terms of _____.

answer

attractiveness

question

In the 1970s, Irwin Altman and Dallas Taylor developed the Social Penetration Model to show how relationships progress toward intimacy as a result of _____ from both partners.

answer

self-disclosure

question

The metaphor used by Altman and Taylor to represent individuals in a relationship is that of a(n) _____.

answer

onion

question

According to the Model of Interaction Stages, during which stage of coming together may partners ask questions to learn about interests, hobbies, backgrounds, and lifestyle?

answer

experimenting

question

Honeycutt (1993) refers to the understanding of the various paths relationships can take and where those paths might lead to as which of the following terms?

answer

imagined trajectories

question

During which stage of coming apart may partners begin restricting communication, talking less and revealing less-intimate information for fear of conflict?

answer

circumscribing

question

According to the Model of Interaction Stages, in which stage of coming together do partners express commitment or test out labels like "boyfriend" or "girlfriend"?

answer

intensifying

question

Lanay and Justin are officially "in a relationship" according to Facebook, and when asked what her plans are for the weekend, Lanay answers, "Well, we might go see a movie." Which stage of coming together are Justin and Lanay in?

answer

integrating

question

Janet and Steve are Facebook friends who have been talking for a few months, they have never met face-to-face and yet they feel very intimate with each other and respond when questioned that they have a strong emotional connection to one another that they feel is equal or greater than if they had met face-to-face. This is an example of which term from the textbook?

answer

hyperpersonal communication

question

Mary and Clark get Chinese food every Tuesday and find that they have cute nicknames for each other that none of their other couple friends use. These relational features that distinguish Mary and Clark from all other relationships are known as _____.

answer

relational culture

question

Which of the following is not one of the three primary relational dialectics, according to Baxter's relational dialectics theory?

answer

agency and constraint

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If you were to resolve a dialectical tension by satisfying only one need and denying the other, this would be called which of the following terms?

answer

selection

question

Thinking "I'm too young to get married" is an example of which type of turning point?

answer

interpersonal/ normative

question

Items in the United States such as the flag, the national anthem, the constitution, and war memorials serve as important sources of national identity are examples of _____.

answer

cultural artifact

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Melody is attempting in a communication exchange to guard and protect herself; this is known as _____.

answer

defensive communication

question

We are most likely to form relationships with people who are in close proximity to us. T/F

answer

false

question

The tendency to let our perceptions of one positive trait influence our perceptions of other positive traits is called the halo effect. T/F

answer

true

question

According to the Social Penetration Model, after peeling back the middle layers, individuals progress to the inner layers, which consist of more personal details such as social attitudes and political views. T/F

answer

false

question

It is not events, themselves, that change relationships, but our interpretation of the events, known as turning points. T/F

answer

true

question

Contrary to the popular thought that "opposites attract," similarity is more attractive to us than is dissimilarity. T/F

answer

true

question

Tierra, who has been in a dating relationship for about two months, was just promoted at work and asked to relocate to the company's headquarters in another state. This is an example of a dyadic turning point in her dating relationship. T/F

answer

false

question

Relational climate defines the overall emotional feeling of a relationship, determined by communication. T/F

answer

true

question

A form of defensive communication is attacking the critic, which includes verbal aggression, sarcasm, and rationalizing. T/F

answer

true

question

Communication creates a relational culture. T/F

answer

true

question

Defensive communication attempts to guard, or protect a person from an attack T/F

answer

true

question

Which of the following is not a feature of small group communication?

answer

Independence

question

According to small group researchers, how many group members make up the ideal group size?

answer

5-7

question

All members of Alpha Phi Omega wear their APO shirts when they volunteer in the community. This best demonstrates which feature of small group communication?

answer

Identity

question

The leadership of a student organization that you're a member of realizes that they have overspent during the past fiscal year. You decide to come together to examine your group's spending, propose several ideas to get out of the red, and choose one of them for the following year. This is an example of what type of group talk?

answer

Problem-Solving Talk

question

Under the functional perspective of small group communication, there are five different communicative functions necessary for a group to make an informed decision. Which one of the following is not one of those five functions?

answer

Identify an ambiguous, inappropriate, and inadequate set of alternatives

question

Which of the following is not one of the three advantageous of group work listed in the textbook?

answer

Support and Recognition by their workplace

question

One disadvantage to small group work can be group hate. Which of the following was not mentioned as an outcome related to group hate in classroom groups?

answer

More group consensus

question

Those group members who fail to contribute equally or equitably to a group task are referred to as _____.

answer

slackers

question

Which stage of small group development is associated with group members sharing ideas, contributing to discussion, and engaging in low levels of self-disclosure?

answer

storming

question

During which stage of small group development do group members clarify their roles, determine the norms, and determine the appropriate courses of action to take?

answer

Norming

question

The group phenomenon which occurs when group members feel a sense of belonging to their group is known as which of the following terms?

answer

Cohesion

question

Which of the following is not considered a task role?

answer

orienteer role

question

Which task role is associated with challenging group members' ideas in a constructive manner?

answer

Orienteer Role

question

Building and maintenance roles are those roles that group members use to develop and maintain _____.

answer

interpersonal relationships

question

The communicative behaviors any group member can enact to demonstrate leadership are referred to as _____.

answer

shared leadership

question

Rather than electing or appointing a group member to a leadership position, group members choose to eliminate those members who do not demonstrate leadership behaviors from leadership contention. This is referred to as the _____ approach to leadership.

answer

emergent leader

question

When the group faces a task-related or a relational obstacle, a group member must draw upon persuasive skills to offset the force. This is known as the _____ approach to leadership.

answer

counteractive influence

question

Barb, the newly elected president of Lambda Pi Eta, is shocked by the low attendance at weekly meetings, which are held at 8:00 on Monday mornings. What has she likely failed to consider with regard to group meeting environment?

answer

comfort

question

Which conflict-handling style is preferred among group members because it produces higher-quality outcomes and supports group member satisfaction?

answer

Integrating

question

Those who use a(n) _____ conflict-handling style strive to find a middle ground between meeting their own needs and the needs of other group members.

answer

compromising

question

Small group communication is defined as five or more people working together interdependently for the purpose of accomplishing a task. T/F

answer

false

question

Without a task, a group need not exist. T/F

answer

true

question

Problem-solving talk occurs when a group selects an option from a set of already selected options in which no externally correct option exists. T/F

answer

false

question

Informational diversity and value diversity make up part of the first advantage to small group work, which is access to group members' collective resources. T/F

answer

true

question

Tuckman's model of small group development proposes that groups progress through five sequential stages: forming, storming, conforming, performing, and mourning. T/F

answer

false

question

Social cohesion refers to the degree to which group members work toward a common goal. T/F

answer

true

question

The encourager role and the harmonizer role are both considered building and maintenance roles because they are used to develop and maintain the interpersonal relationships within a group. T/F

answer

true

question

You should always consider the convenience, aesthetics, and comfort of the location when planning a group meeting. T/F

answer

true

question

The flexibility of shared leadership permits the most competent group member(s) to assume the role when needed and usually rotates among group members over the life span of a task. T/F

answer

true

question

Communicative exchanges that occur between people within a workplace that are aimed toward accomplishing workplace goals and objectives are known as _____.

answer

workplace communication

question

Organizational communication is the process through which workplace members develop, maintain, and modify workplace practices through their communication with both _____ (e.g., superior, subordinates) and _____ (e.g., clients, stakeholders) audiences.

answer

internal external

question

Sarah and Joe are both sales members on their company's executive sales team. Sarah has worked for the company for about two years longer than Joe has. She experiences some of the perks of seniority (e.g., higher salary, established relationships with supervisors), but nonetheless fills the same position as him. Which type of workplace relationship is Sarah's and Joe's?

answer

inequitable

question

Robert is Sarah's assistant. Each morning, Robert presents a list of relevant updates and/or messages left for Sarah from the previous workday when he brings her a medium, double nonfat latte. Their morning exchange is an example of _____.

answer

downward communication

question

Face-to-face interactions, written communication, mediated communication, and mass communication are all forms of _____, or the means through which workplace messages are transmitted.

answer

communication channels

question

Any visible or tangible characteristics of a workplace that you can see, hear, or feel are referred to as _____.

answer

artifacts

question

Which of the following is not a characteristic of a supportive communication climate?

answer

coworkers may adopt an "i don't care" attitude toward each other or the workplace

question

The parameters surrounding the existence of the workplace such as its location or history are referred to as _____ elements of workplace artifacts.

answer

contextual

question

Engaging in vocational choice (i.e., information seeking about a specific job) and organizational choice (i.e., information seeking about a specific workplace) is part of which stage of workplace socialization?

answer

anticipatory stage

question

Which of the following is not associated with the assimilation stage of workplace socialization?

answer

a finite period of time

question

When a line cook tells a staff of servers to "86 the onion rings" because they are out of that item, their use of jargon is an example of _____ elements of workplace artifacts.

answer

interactive

question

Information seeking is the process by which workers proactively acquire feedback through the use of inquiry and monitoring. Which of the following was not mentioned as an information seeking strategy?

answer

covert

question

Imagine you have just started your new job as a server at Buffalo Wild Wings. A customer asks if she can substitute cheese sticks for potato wedges, but you're not sure so you ask the shift manager. You have just used the _____ strategy to secure _____ information.

answer

third-party; technical

question

In _____ relationships, the primary purpose of communication is to provide job-related feedback while sharing mutual work and family concerns with a colleague.

answer

collegial peer

question

Which of the following is not an example of a formal communication network?

answer

looped communication

question

When you no longer feel as if you are a vital part of the workplace and the result is expression of disagreement or contradictory opinions about the workplace, its policies and practices, and its employees, _____ occurs.

answer

workplace dissent

question

Sharing your concerns (e.g., about workplace decisions, practices, or policies) with people who do not work with you is known as _____.

answer

displaced dissent

question

A growing number of workers are engaging in _____, which is the practice of working offsite (i.e., away from the physical workplace) while remaining connected to the workplace through a host of communication technologies such as the Internet, e-mail, voice mail, cell phones, instant messaging, and virtual private networks.

answer

teleworking

question

The 100 Best Companies to Work For website could easily function as a tool for compiling information on a variety of workplaces, otherwise known as the _____ stage of _____.

answer

anticipatory; workplace socialization

question

Workers may play the hero, the outlaw, the high priest, the whisperer, or a cabal member at their workplace. This is an example of _____ elements of cultural artifacts in the workplace.

answer

role

question

Developing an understanding of communicative practices in the workplace is vital to one's productivity, satisfaction, commitment, and retention. T/F

answer

true

question

The talk that happens around the water cooler or coffee machine at work helps establish informal communication networks. T/F

answer

true

question

Information gained through informal communication networks is often more useful and more important than information received through formal networks. T/F

answer

false

question

When you use the overt, third-party, testing, and observing information-seeking strategies, you may not have a particular information source in mind. T/F

answer

true

question

Superior-subordinate relationships and peer relationships in the workplace are further characterized by three characteristics: status, efficacy, and choice. T/F

answer

false

question

In low-quality superior-subordinate relationships, superiors provide greater amounts of information and higher quality information to their subordinates than to subordinates who are involved in high-quality superior-subordinate relationships. T/F

answer

false

question

As peer relationships develop (i.e., from information peer to collegial peer to special peer) communication will become more frequent, more intimate, more personal, and less cautious.

answer

true

question

Sharing your concerns (e.g., criticisms about workplace practices, decisions, or policies) directly, openly, and clearly with your superiors because you believe they will take your concerns seriously is known as latent dissent. T/F

answer

false

question

Workers who express articulated dissent (as compared to those who express latent dissent) often do so because they feel that their contributions possess little value, that their contributions are unwanted, that their coworkers are less open and receptive to their ideas, and that they have little ability to influence their workplace. T/F

answer

false

question

Workplace culture does not simply exist; it is communicatively created by its members. T/F

answer

true

question

A technological interface that allows users to communicate, interact, personalize, and own media is called _____.

answer

new media

question

When Kevin and John talk to each other on Skype, they are speaking face-to-face and using new technology to communicate. This is an example of _________, or blending new and old technologies.

answer

convergence

question

Television, radio, and newspapers were the sole sources of exchanging information and communicating through media during the _____.

answer

first media age

question

According to Marshall McLuhan's Classical Medium Theory, media is _____.

answer

a symbolic environment of any communicative act

question

From the 1980s through present day, trends have moved from broadcast media to New Media ushering in the Second Media Age. Which of these is not a characteristic of the Second Media Age?

answer

decreased interest in media studies

question

All of these are characteristics of your experiences with New Media except _____.

answer

loss of individuality

question

Before getting ready for class in the morning, Lisa checks her e-mail and responds to a message from her cousin, views her Facebook newsfeed and comments on several of her friends' statuses, and responds to comments from her blog's followers. All of these actions demonstrate which aspect of New Media?

answer

man speaking too many

question

Jake is using Amazon.com to order his textbooks. At the same time, he is watching a YouTube video a friend posted on his Facebook page while chatting on Facebook with his friend about that video. Jake can easily communicate with his friend, watch the video, and make his purchases at the same time. This is an example of which characteristic of New Media Theory?

answer

interactivity

question

_______________ is a characteristic of New Media that makes it drastically different from broadcast media. This characteristic allows us to choose where we get our news from, what we want our homepage to look like, and how we design a blog.

answer

personalization

question

Unlike traditional broadcast media of television, radio, and newspapers, New Media provides a platform for the expression of self to other. This is part of the ____________ aspect of New Media.

answer

creativity

question

Megan comes home from work around 6:00 p.m. every day and spends several hours with her children before putting them to bed. Because she has been at work all day, she has not seen the day's news headlines, so before she goes to bed, she goes to her computer to pull up CNN.com. In the morning, she has a little extra time before the kids wake up so she decides to go online and watch the episode of The Bachelor that she missed the night before. From this example, we see that New Media is _____.

answer

flexible

question

Human communication facilitated by a wide range of New Media technologies such as chat rooms, e-mail, and online games are _____.

answer

computer mediated communication

question

Irving Goffman's theory of self-presentation relates to New Media and CMC because _____.

answer

there is a relationship between our performance aspects and our identity online because we become what we type

question

A web-based service that allows individuals to create a public profile and to maintain and view a list of users who share a common interest is _____.

answer

social media

question

The last part of an e-mail address, such as .com, .edu, or .gov is called the _____.

answer

top-level domain

question

One of the primary differences between New Media and the term social media is that _____.

answer

social media places priority on and refers to the significance of the social and relationship aspects of today's media

question

People tend to self-disclose more online than in person because _____.

answer

people are more aware of themselves and less aware of the people they are talking to during CMC

question

A term originally coined by William Gibson, ____________ is a place that collects all the information in the world and can be accessed and entered by any capable person.

answer

cyberspace

question

_______ is composed of activities or resources whose action and reactions occur immediately with no delay.

answer

real time

question

All of these are characteristics of the E.net self except that _____.

answer

e.net self can only have internal facets

question

New Media, unlike broadcast media, are fixed and rarely change. T/F

answer

false

question

New Media in the Communication Age foster the convergence of old and new media, allowing connections across boundaries, borders and countries with the click of a mouse.

answer

true

question

During the First Media Age in the 1960s, broadcast media controlled the airways. During this era, the news was released through a highly centralized production in a one-way type of communication and was under the state's control with little interaction from the public. T/F

answer

true

question

Marshall McLuhan, who developed New Media Theory, actually predicted many of the technologies we use today long before they were created. T/F

answer

true

question

New Media are not controlled by the state and have endless boundaries and broad regulations. T/F

answer

true

question

Online games are not considered part of computer-mediated communication. T/F

answer

false

question

New Media are creative, personal, inflexible, and always evolving. T/F

answer

true

question

Avatar is defined as a stable online identity that someone using Cyberspace has created. Avatars may be formed through people's writing in a newsgroup or a cartoon character they have created as an image of their self. T/F

answer

true

question

Real time is activities or resources whose action and reactions occur immediately, with no delay and is not possible with CMC. T/F

answer

false

question

The real reason individuals use New Media and CMC is to connect with and relate to others. T/F

answer

true

question

The general subject of a presentation is referred to as the _____.

answer

topic

question

Which of the following is not true of specific purpose statements?

answer

specific purpose statements ask a questions

question

_____ presentations occur when you are introducing yourself, another person, celebrating an event, or commemorating a special occasion (e.g., award, funeral).

answer

epideictic

question

Which of the following is not one of the purposes of informative presentations?

answer

to change attitudes or behaviors

question

When choosing a topic, which of the following is not a factor to be considered?

answer

family and friends

question

The process of gathering and analyzing information about an audience to make informed choices about the content and delivery of a presentation is known as _____.

answer

audience analysis

question

Many times, the speaker will not be able to control the _____ and will have to make adjustments to suit the location.

answer

environment

question

The _____ consist(s) of the size of the audience, the environment, and the occasion.

answer

speaking situation

question

The _____, or the reason for or the event at which you are speaking, will help you decide on the topic, tone, and length of the presentation, or the style you choose.

answer

occasion

question

Age, ethnicity, religious preference, income, and education level are all examples of _____, or the personal characteristics or attributes of an audience.

answer

demographics

question

Imagine you are to give a presentation about the importance of mammograms to an audience of men. You will need to approach the _____, or structure, of your argument in a different way considering the gender demographic of your audience.

answer

framing

question

A person's race, ethnicity, or country of origin is referred to as their _____.

answer

cultural background

question

When U.S. Americans assume the best way of doing something is the way it is done in the United States, that line of thinking is labeled _____.

answer

ethnocentric

question

_____ are learned thought processes that guide behavior and thinking, and represent likes or dislikes of a target.

answer

attitudes

question

_____ are ideas that a person holds true or false and are formed from attitudes, significant relationships and experiences in the world.

answer

beliefs

question

One method you may use for audience analysis is through seeking out a (n) _____.

answer

informant

question

Which of these is not needed to create a good survey?

answer

ask only open-ended questions

question

In which section of a presentation will a speaker use most of their research and evidence?

answer

body

question

The type of question that allows a person to choose an answer between two points is known as an _____.

answer

scaled question

question

The method used to end a presentation, through the use of statistics, quotations, rhetorical questions, and the like, is known as the _____.

answer

concluding device

question

To choose a presentation topic, it is important to think about the audience, the occasion, and yourself. T/F

answer

true

question

When commemorating a special event in an epideictic presentation, a speaker should always do so in a highly formal manner. T/F

answer

false

question

Many speakers try to cover too much material in a single presentation, which may be a result of their failure to effectively consider the occasion. T/F

answer

true

question

"What are the ways Apple's iPad can be used in the college classroom for educational purposes?" is a good example of a specific purpose statement. T/F

answer

false

question

Generally, a larger audience reflects a more casual occasion whereas a smaller audience reflects a more formal occasion.

answer

false

question

A main benefit of conducting audience analysis is the reduction of uncertainty about giving the presentation experienced by the speaker.

answer

true

question

Demographic data are meant to be used as a tool to stereotype audience members. T/F

answer

false

question

Never begin a presentation by introducing yourself to the audience unless it is absolutely necessary.

answer

false

question

The grievous act of using someone else's language, ideas, or other material as your own without giving them credit is known as _____.

answer

plagiarism

question

Which system of specific guidelines do most communication instructors require you to use to format a reference list?

answer

APA

question

Which of the following is not a type of plagiarism identified in Chapter 12?

answer

digital plagiarism

question

Phrases such as "I'm done" or "That is all I have to say" are sufficient concluding devices and should be used to signal to the audience that the presentation is finished. T/F

answer

false

question

Which of the following statements do not require a citation of their source if given during a presentation to a classroom of college freshmen?

answer

alaska is part of the united states

question

Newspapers, magazines, documentaries, books, government documents, online journals, news shows, interviews, and websites are all examples of _____, or research and information attained through others' work.

answer

sources

question

Imagine you were visiting family in Alabama when a tornado touched down causing devastating damage. When you got home, you wrote an article for the college paper about your experience. Which type of source would you be?

answer

primary source

question

Within a library's catalog are _____, which include general materials such as encyclopedias and dictionaries. These are generally a good place to start your information search.

answer

reference works

question

If you find that the best source of information for your research is an expert in the field, or someone with firsthand experience, you may want to conduct a/an _____.

answer

interview

question

This type of question should make up the majority of an interview because they look for perspective, insight, attitudes, and opinions.

answer

open question

question

Bias occurs when the author or the publication has a particular point of view that will _____ the information.

answer

skew

question

You are considering using information from an .edu website for your presentation. In evaluating your source, what can the preceding information help you establish?

answer

publisher's authority

question

Which of the following is not a type of evidence used to engage your audience and confirm your credibility?

answer

inferences

question

Which of the following is not a method for helping your audience make sense of the statistics you include in your presentation?

answer

providing exact numbers (up to 3 decimals)

question

"Can you talk about how hard it was to vote against bringing Phish to campus?" is an example of which type of interview question?

answer

leading question

question

_____ testimony comes from everyday people who have firsthand experience on a topic.

answer

lay

question

Which of the following newspaper article titles is formatted correctly for a written citation in APA format?

answer

Hope for Haiti: a locally based NGO helps to rebuild after earthquake.

question

Establishing credibility has to do with your audience seeing you as _____ and _____.

answer

trustworthy and believable

question

Which term coined by Aristotle refers to a speaker's emotional appeal?

answer

pathos

question

A used car dealer who begins by persuading you that foreign car companies make better, longer lasting vehicles and then tries to sell you a 1997 Mitsubishi Galant from his lot is using which basic type of reasoning?

answer

deductive reasoning

question

If you copy and paste your own thoughts, words, ideas, or opinions used in a previous document into a new presentation, you are plagiarizing. T/F

answer

true

question

A secondary source is information obtained from a participant or observer who was at the event. T/F

answer

false

question

Reference works are not the best type of sources to use in your actual presentation because they summarize original sources. T/F

answer

true

question

You will use closed questions for the majority of an interview. T/F

answer

false

question

The argument "I'll never attend that university because my neighbor went there and he's a loser" is an example of which common fallacy of logic and reason?

answer

ad hominem

question

The key to evaluating your sources is to analyze the information, the author, and the publisher.

answer

true

question

The more statistics you use in your presentation, the better supported your argument will be. T/F

answer

false

question

An oral citation should provide all of the information available in the written reference entry. T/F

answer

flase

question

Greek philosopher Plato first coined the terms ethos, pathos, and logos over 2,000 years ago. T/F

answer

true

question

"What influenced your decision to vote against bringing Phish to campus?" is an example of a leading question. T/F

answer

false

question

When we try to derail someone from an argument, it is termed a red herring fallacy T/F

answer

true

question

Walter Fisher argues that _____ are how we build communities and relationships and create our lives.

answer

narratives

question

In order to judge the quality of a narrative, one should consider narrative _____, or how well a story hangs together or makes sense, and narrative _____, or how well a story matches our lived experience.

answer

coherence; fidelity

question

A(n) _____ helps you define the points of your presentation and keep the audience on track, and is often determined by your topic.

answer

organizational pattern

question

Which organizational pattern should a speaker use for a presentation about the development of Facebook?

answer

Chronological

question

Which of the following organizational patterns uses a five-step process to persuade an audience?

answer

monroe's motivated sequence

question

Which organizational pattern is prepared according to subject matter and is the most commonly used among speakers?

answer

topical

question

The first step in an introduction, which can utilize a number of different methods such as asking a question or telling a story, is known as _____.

answer

the attention getter

question

A question asked in a manner that does not invite an actual response is known as a _____.

answer

rhetorical question

question

The third step of the introduction, demonstrating the importance of the topic, lets the audience know why they should care about the topic. This process should accomplish all of the following, except _____.

answer

establishing audience relevance

question

Generally the body of a speech comprises about _____ of the presentation.

answer

two thirds

question

Which of the following is not true with regard to the development of the main points of your presentation?

answer

main points should not be limited in number

question

A great conclusion should do all of the following, except _____.

answer

introduce additional main points

question

Which attention-getting device can also be used as "on the spot" audience analysis?

answer

asking a question

question

Sentences or phrases that connect what you were just speaking about with what you will be speaking about next are known as _____.

answer

transitions

question

Which type of transition indicates that the speaker is moving from one main point to another?

answer

section transition

question

Which of the following types of transitions is not typically used with section transitions (to move from one main point to the next), but instead used to hold smaller, supporting material together?

answer

signpost

question

A _____ outline helps a speaker organize his or her presentation and build an argument, whereas an _____ outline is used to follow during a presentation.

answer

full sentence; key word

question

All of the following statements are associated with a consistent outline format, except _____.

answer

each numeration should be indented differently

question

With regard to outlines, all of the following guidelines should be followed, except _____.

answer

each point should provide several ideas

question

When organizing a presentation, a useful analogy to consider is that of a tour guide: Speakers should think of themselves as tour guides moving a group of people from one point to another.

answer

true

question

Words and phrases such as "first," "beginning with," "to clarify," and "for example" are examples of _____, which let the audience know exactly where the speaker is within a presentation.

answer

internal previews

question

Providing information by location or physical relationship requires a topical pattern of organization. T/F

answer

false

question

Walter Fisher argues that stories or narratives are how we build communities and relationships and create our lives. T/F

answer

true

question

It is unnecessary to use the words cause and effect in a presentation that follows a cause-and-effect organizational pattern because your argument is implied through your discussion of the issue. T/F

answer

false

question

The introduction usually comprises 10% to 15% of a presentation. T/F

answer

true

question

Humor is a great method of gaining audience attention and is effective regardless of speaker or occasion. T/F

answer

false

question

The second step in the introduction is to introduce your topic, which is often referred to as a thesis statement. T/F

answer

false

question

The five steps of Monroe's Motivated Sequence, in sequential order, are attention, need, satisfaction, visualization, and action. T/F

answer

true

question

In terms of nonverbal transitions, movement should be well rehearsed and appear choreographed.

answer

true

question

PowerPoint slides, handouts, and images projected using a document camera are all possible ____.

answer

multimedia presentational aids

question

Objects that reinforce your message, create emotion, or add new information using a variety of senses are _____.

answer

multimedia presentational aids

question

According to McCroskey (1984), an individual's level of fear or anxiety associated with either real or anticipated communication with another person or persons is _____.

answer

communication apprehension

question

A speaker should not say "Thank you" at the end of their speech. T/F

answer

true

question

Lisa is very anxious about giving her speech. She has spent the last three days imagining negative feedback from her audience and worrying about her presentation aids while her speech sat on her desk untouched. Which solution to communication apprehension is Lisa overlooking?

answer

practicing her presentation

question

The more you give presentations and practice speaking in front of others, the more you will be aware of the symptoms of communication apprehension without suffering too much from them. This is often called _____.

answer

systematic desensitization

question

Professor Rawlins often stands in front of his class and reads from the papers in front of him. This is an example of a(n) ______________ presentation.

answer

manuscript

question

On the first day of class, Alex's teacher asked each student to stand up at his or her seat and talk about his or her summer vacation. This is an example of a(n) _________ speech.

answer

impromptu

question

One of the disadvantages to giving a manuscript presentation is _____.

answer

losing eye contact with the audience

question

A speech where the speaker has carefully prepared notes and an outline and has practiced a great deal is a(n) _____.

answer

extemporaneous presentation

question

John likes to watch YouTube clips to learn how to perform various tricks on his bike. YouTube clips are an example of a(n) _____.

answer

mediated presentation

question

______ skills, or how we use our voices, are an important part of effective speech delivery.

answer

paralinguistic

question

_________ is the level and variety of loudness in your voice, and ________ is the amount of vocal inflections in your voice.

answer

volume; pitch

question

Casey is sitting in class listening to one of her classmates deliver a presentation. She is continually distracted by her classmate's use of the word like. The problem with this presentation is _____.

answer

there are too many vocal fillers

question

_________, or hand movements, should be ___________ and ___________.

answer

gestures, natural, spontaneous

question

Because we live in a digital age and our presentations may be available for viewing for years to come, we have to be careful of our ________ so we do not date ourselves too badly.

answer

attire

question

The most commonly used form of presentational aids is _____.

answer

text

question

_________ and __________ are both aspects of movement in your presentation and can help you communicate confidence to your audience.

answer

posture; poise

question

_____ are useful if you need to show a 3-D representation or something on a small scale.

answer

models

question

___ are ways of presenting numerical information with visual representations

answer

graphs

question

The most commonly used method of multimedia presentations are _____,

answer

power point

question

Communication apprehension usually decreases after a minute or two of giving your speech. T/F

answer

false

question

At its heart, communication apprehension is really all about relationships. T/F

answer

true

question

Manuscript presentations are read from a script and are usually informal in nature. T/F

answer

false

question

Some of the disadvantages of a memorized presentation include forgetting parts of the speech, connecting with the audience, and over rehearsing. T/F

answer

true

question

When a speaker is going to be giving the same speech multiple times, often he or she will give a memorized presentation. T/F

answer

true

question

In an impromptu speech, you will most likely want to focus on two main points in the body of the speech. T/F

answer

true

question

In terms of delivery and content, a mediated presentation is considered the most effective type of speech. T/F

answer

true

question

Speakers who avoid making eye contact with the audience are often rated as more credible and truthful. T/F

answer

false

question

One of the advantages of a mediated presentation is appealing to multiple learning styles within your presentation. T/F

answer

true

question

Multimedia presentation aids can be used to create emotion in your presentation. T/F

answer

true

question

Which organizational pattern groups information around central themes or ideas, which can help audience members remember the new information in chunks or groupings?

answer

topical

question

Living in the Communication Age, we have greater access to information than ever before. Although this can be a positive, it also puts us in danger of _____, which refers to the negative feelings associated with being given too much information.

answer

information overload

question

Which organizational pattern would be most effective for a demonstration speech on how to set up a Twitter account?

answer

chronological

question

What is the fundamental difference between informative presentations and persuasive presentations?

answer

only persuasive presentations seek to change the audience's behavior or belief

question

Which type of informative presentation shows the audience how to do something and often gives them a chance to try what they have learned?

answer

demonstrative

question

Which of the following is an example of a demonstrative presentation topic?

answer

finding a summer job

question

Which of the following statements does not apply to explanatory informative presentations?

answer

they are presented by a chronological organization pattern

question

Which of the following statements does not accurately describe exploratory informative presentations?

answer

experts on the subject may be tentative with their conclusions

question

What is a common reason why it might be necessary for a speaker to define new terms or ideas for the audience?

answer

the topic is technical and complex

question

Which of the following is not a strategy used to reduce audience misunderstanding?

answer

presenting as much information as possible

question

An audience that knows that they will receive a(n) _____, or the psychological or physical benefit to be obtained, will be more eager to hear what you have to say.

answer

reward

question

What is an effective way to let the audience know what reward they can gain from your presentation early on?

answer

use a reward in the attention getter

question

Which of the following is not a reason why a speaker should get his or her audience involved during a presentation?

answer

it can help audience members get over their stage fright

question

Which of the following is not an effective strategy to use when planning and delivering an informative presentation?

answer

present the information according to your own learning style

question

The different ways individuals like to obtain and process information are known as _____.

answer

learning styles

question

Improving upon your paralinguistic delivery skills, or the way you use your voice, for your presentation will best help _____ retain the information better.

answer

auditory learners

question

When a speaker presents their information in pictures, graphs, and diagrams, they are most significantly helping _____ retain the information better.

answer

visual learners

question

Imagine you are giving a demonstrative presentation on relaxation through basic yoga and you select four audience members to each demonstrate one basic yoga position. This technique would help those audience members better retain the information if they are _____.

answer

kinesthetic learners

question

Which of the following is the best way for you as a speaker to address learning styles during your presentation?

answer

use a variety of tools that favor all four learning styles

question

Another form of informative presentations that use entertainment, often humorous stories, sad tales, or daring narratives of adventure, as a way to inform audiences about important social issues is referred to as _____.

answer

edutainment

question

In order to relate your topic to the audience, you should avoid taking on a complex topic if the audience is uneducated about the topic. T/F

answer

true

question

The type of organizational pattern used by a speaker can make a huge difference in the level of understanding gained by the audience. T/F

answer

true

question

Both informative and persuasive presentations need to provide credible and timely information in order to be an effective presentation. T/F

answer

true

question

Multimedia aids are the most effective way to add to a descriptive presentation and paint a picture for your audience. T/F

answer

true

question

The key to a good demonstrative presentation is to choose a demonstration that the audience will want to learn, regardless of their ability to learn it within your allotted time period. T/F

answer

false

question

Informative presentations that demonstrate, explain, describe, or explore assume the audience has at least heard about the topic in some form. T/F

answer

false

question

A question-and-answer period at the end of a presentation is an effective way to get the audience involved because it allows them to clarify what they've heard. T/F

answer

true

question

It is unnecessary to define key terms in your presentation because you should assume that your audience can use context clues to figure out anything they are unsure of. T/F

answer

false

question

Kinesthetic learners are individuals who prefer to obtain and process information by hearing and speaking it. T/F

answer

false

question

Although an audience analysis can help you choose which learning style to favor, it is often best to use a variety of tools throughout your presentation. T/F

answer

true

question

When you are using persuasion regarding to questions of policy, you are persuading for a change to _____.

answer

A) an existing law B) an existing plan C) an existing policy >D) all of the above

question

Persuasive topics revolve around questions of _____.

answer

A) policy B) values C) fact D) all of the above

question

To effectively persuade your audience in regard to a political party, you must _____.

answer

not only refute the opposing perspective, but also simultaneously build up your own perspective

question

A persuasive presentation on the morality of the death penalty focuses on _____.

answer

questions of value

question

To prove the argument that culture has more to do with gendered behavior than biology, you are using what persuasion topic?

answer

questions of policy

question

If you are using specific examples to support a larger theory within your presentation, you are using what method of reasoning?

answer

inductive

question

How does argument by definition differ from argument of analogy?

answer

one uses definitions of a concept while the other uses examples as the main support

question

Trying to persuade an audience that the social networking site Linkedin.com is an important tool to network with future employees, uses argument by _____.

answer

relationship

question

The sufficiency of evidence strategy indicates that you should _____.

answer

provide and overwhelming evidence based on research

question

Which of the following is not a delivery technique that appeases your audience?

answer

asking for your audience to make snap judgement

question

When does a latitude of noncommitment occur?

answer

When the new information does not cause the person to accept/reject the position but instead to maintain his or her original position

question

What is the organizational pattern of a persuasive speech?

answer

problem cause solution

question

What is the correct order of Monroe's Motivated Sequence?

answer

Attention, need, satisfaction, visualization, and action

question

What is persuasion all about?

answer

what your audience needs to hear

question

In a persuasive presentation, when should you establish your credibility to your audience?

answer

early on in the intro

question

What is a key technique in guiding a clear persuasive argument?

answer

knowing the demographic of your audience

question

What is the best way to propose solutions to an issue?

answer

Present two solutions: one that focuses on the larger social change and one that focuses on what an individual can change.

question

Leaving your audience with the option of writing a letter to Congress is an example of _____.

answer

call and response

question

Media mogul Tyra Banks is an example of _____.

answer

questions of value

question

Within a persuasive presentation, the conclusion is the best place to demonstrate that you know what you are talking about. T/F

answer

false

question

How you control your own personal brand will have an impact on your persuasive appeals. T/F

answer

true

question

In a persuasive presentation, using a variety of different types of arguments (example, analogy, definition, or relationship) will distract from the persuasive appeal of your message. T/F

answer

false

question

The problem-cause-solution pattern and Monroe's Motivated Sequence are effective methods of delivering persuasive presentations. T/F

answer

true

question

In Monroe's Motivated Sequence, the Needs step lets you go beyond the proposed solution to show your audience all of the positive outcomes of adopting your proposal. T/F

answer

false

question

The social judgment strategy maintains that people can be persuaded on a topic by having people accept changes that are close to their already held beliefs. T/F

answer

true

question

Instead of asking your audience to adopt the big picture purpose, you can ask them to make small changes in their behavior—this is an example of micro changes. T/F

answer

true

question

By using a social judgment strategy, you are presenting your audience with the possible advantages of adopting your opinion, solution, or point of view. T/F

answer

false

question

Argument by analogy refers to a general relationship or correlation of two ideas or concepts. T/F

answer

true

question

When you use the definition of an idea or concept as part of your persuasive appeal, you are engaged in an argument by definition. T/F

answer

true

question

Are you a mega het or a SUPEr gay?

answer

yeah

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