Test 2: Chapter 13, Delivery – Flashcards

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True/False: Good delivery does not call attention to itself.
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True
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_______________ is based on a person's use of voice and body, rather than on the use of words.
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Nonverbal communication
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When accuracy is essential and a speech must be delivered word for word, ____________ delivery is most appropriate.
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manuscript
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A(n) ____________ speech is delivered with little or no immediate preparation.
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impromptu
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A(n) ____________ speech is a carefully prepared and rehearsed speech that is presented from a brief set of notes.
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extemporaneous
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____________ is the lowness or highness of the speaker's voice.
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Pitch
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____________ are changes in the pitch or tone of a speaker's voice.
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Inflections
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Changes in a speaker's rate, pitch, volume, and pauses are referred to as
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vocal variety.
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Speakers who lack vocal variety are said to speak in a ___________.
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monotone
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Sloppy ____________ is the failure to form particular speech sounds crisply and distinctly.
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articulation
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Violating the accepted standard of sound and rhythm for words in a given language is an error in ____________.
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pronunciation
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____________ is a variety of a language distinguished by variations of accent, grammar, or vocabulary.
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Dialect
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In what situations will the personal appearance of the speaker have an impact on the audience's perception of the speaker?
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every speaking situation.
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As your textbook explains, upon reaching the lectern to start a speech, you should
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make eye contact with your listeners.
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When you end your speech, you should
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maintain eye contact for a few moments after you stop talking, collect your notes and visual aids, and maintain a cool, collected demeanor as you return to your seat.
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True/False: The primary rule of using gestures in a speech is to gesture frequently and emphatically so listeners notice what you are doing.
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False, Feedback: The primary rule is that whatever gestures you make should not draw attention to themselves or distract from your message.
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One of the advantages of using the extemporaneous method of delivery is that it
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encourages conversational quality.
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True/False: "Conversational quality" refers to speech delivery that sounds spontaneous no matter how many times it has been rehearsed.
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true
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True/False: The best rate for effective public speaking is 110 words per minute.
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False, Feedback: There is no uniform rate for effective public speaking.
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As Mark Twain noted, "The right word may be effective, but no word was ever as effective as a rightly timed ____________."
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pause
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true/false: Research shows that speakers in the United States who fail to establish eye contact may be seen by listeners as insincere or even dishonest.
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true
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When practicing your speech delivery, you should do all the following except A) record the speech to see how you sound. B) include delivery cues on your speaking outline. C) try to learn your speech word for word. D) practice in front of friends or family.
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C) try to learn your speech word for word. Feedback: When rehearsing your speech, you should concentrate on gaining control of the ideas rather than on trying to learn the speech word for word. Review "Practicing Your Delivery."
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What are the two major steps in preparing for a question-and-answer session?
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formulating answers to possible questions. practicing the delivery of your answers.
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The six tips for managing a question-and-answer session are:
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Clarify the format of the question-and-answer session. Approach questions with a positive attitude. Listen carefully to the questions you are asked. Direct answers to the entire audience. Be honest and straightforward in your answers. Keep the question-and-answer session on track.
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define nonverbal communication
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communication based on a person's use of voice and body, rather than on the use of words
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define manuscript speech
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a speech that is written out word for word and read to the audience
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define impromptu speech
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a speech delivered with little or no immediate preperation
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define extemporaneous speech
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a carefully prepared and rehearsed speech that is presented from a brief set of notes
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define conversational quality
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presenting a speech so it sound spontaneous no matter how many times it has been rehearsed
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define volume
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the loudness or softness of the speaker's voice
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define pitch
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the highness or lowness of the speaker's voice
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define inflections
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changes in the pitch or tone of a speaker's voice
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define monotone
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a constant pitch or tone of voice
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define rate
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the speed at which a person speaks
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define pause
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a momentary break in the vocal delivery of a speech
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define vocalized pause
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a pause that occurs when a speaker fills the silence between words with vocalizations such as "uh," "or," or "um"
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define vocal variety
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changes in a speaker's rate, pitch, and volume that give the voice variety and expressiveness
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define pronunciation
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standard of sound and rhythm for words in a given language
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define articulation
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the physical production of particular speech sounds
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define dialect
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a variety of a language distinguished by variations of accent, grammar, or vocabulary
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define kinesics
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the study of body motions as a systematic mode of communication
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define gestures
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motion's of a speaker's hands or arms during a speech
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define eye contact
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direct visual contact with the eyes of another person
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