speech 1321 unit 1 – Flashcards
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Which of the following is NOT an accurate statement?
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C.Workers in high-tech fields do not need good communication skills.
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Which of the following is NOT true about individuals communicating in today's organizations?
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D.Due to advanced technology, good communication skills are less important in the 21stcentury than in they were in the 20thcentury
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A degree in communication is good preparation for a career in all of the following fields EXCEPT:
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Communication is good preparation for a career in all of these fields
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When your text states that communication is unavoidable, it means that
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C. people will probably attach meaning to your actions, even when you don't intend to communicate something
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According to the text, which of the following statements is TRUE?
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A.You cannot not communicate.
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which of the following is not identified in your text as a strategic goal?
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unintended communication
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The text identifies three goals of strategic messages. During office meetings, Sara expresses her respect for her boss by listening attentively, nodding, and taking notes. Through her actions, Sara is illustrating a ____ message
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relational message
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All of the following are true about strategic communication except
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It is unethical to use communication strategies to achieve our goals
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Communication is
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irreversible
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If you make a harsh and unkind comment to someone
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he/she is likely to remember the comment for a long time
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Cultural expectations are often ________________ to the people who live and communicate within that culture.
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invisible
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Our own culture's standards are usually
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A. not obvious to us.
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Which of the following statements about culture is most accurate?
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D. We are usually not even aware of our own culture's "rules."
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When a person is silent, how should you interpret this?
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The meaning of silence varies depending on the culture, the context, and the individual.
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Eye contact indicates
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. any of these; the meaning of eye contact varies depending on the culture.
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The preferred means of dealing with conflict is to
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The preferred means of dealing with conflict varies across cultural groups.
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17. First-generation college students from a working-class background tend to lack all of the following skills EXCEPT:
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A. following rules
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Which generation is most likely to regard correct spelling and grammar usage as a sign of competence?
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A. Baby-Boomers
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On the job, Millennials tend to
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have a strong need for affirming feedback regarding their job performance
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Speakers of nonstandard dialects of English
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are recommended for lower level jobs than speakers of standard English
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which of the following terms represents the belief that your ideas are more important than other people's ideas?
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egocentrism
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self centered listeners
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receive low ratings for social attractivenes
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which of the following assumptions would help chetna improve her listening ?
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effective listening is an active process that includes observing nonverbals ,asking for clarification, paraphrasing, for understanding and taking notes when posssible
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which is true about seeking clarification?
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asking questions to seek clarification is a strategy that can pay dividends
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which of the following statements about gender differences is listening is true
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women tend to listen to the feelings behind a message , while men tend to listen to the content of a message
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Which of the following accurately reflects the listening behaviors of women
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women use more "listening noises"
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which of the following is true about gender difference in listening behavior ?
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we can improve our communication by becoming aware of gender differences in listening and asking the speaker to clarify their meaning
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which listening style preference do Rodayne's actions illustrate?
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relational
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Dakota listening behavior represents the ___ style of listening
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task oriented
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Hiro is demonstrating the ___ style of listening
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analytical
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A feminine style often uses__ to initiate and maintain conversation
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questions
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one characteristic of a feminine style of communication is
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rapport talk
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A feminine conversational style uses apologizing forms of speech
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to avoid sounding dogmatic
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which type of communication style is Robert demonstrating when he is showing support?
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feminine
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according to the text what communication style is vivienne using
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masculine
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A masculine style often uses__to maintain authority in a conversation
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topic control
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one characteristic of a masculine style of communication is
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instrumentality
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To manage potential problems when feminine and masculine styles of language clash in the workplace, the text recommends all of the following Except:
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select your favorite style and stick with it . If others dont react well , explain why the style you are using works the best for you
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Nonverbal messages
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indicate person's feelings and attitudes
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which of the following is not a characteristic of nonverbal communication
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it is virtually the same in all cultures
