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social worker

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A member of the social work profession who works with individ., families, groups, organizations, communities, or societies to improve social functioning.

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Examples of Fields of Social Work Practice

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a. Family and children's services b. Health and rehabilitation c. Mental health d. Occupational social work e. Housing f. Information and referral g. Income maintenance h. Aging services i. School social work j. Juvenile and adult corrections k. Community development

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Generalist Social Work

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a. Social workers work with people having diverse problems/needs/issues in a broad range of settings b. They draw on generic practice processes requiring specialized knowledge and skills. c. Focus: i. Utilizes generic practice processes ii. Recognizes potential for change at multiple system levels iii. Views behavior in context of social environments iv. Integrates direct practice, social policy, and research

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NASW—Working Statement on Social Work Purpose (1981)

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"Promote or restore a mutually beneficial interaction between individuals and society in order to improve the quality of life for everyone"

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Interrelationship of private troubles and public issues (C. Wright Mill)

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1. Private troubles develop into public issues 2. Private troubles are repercussions of public issues.

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Social Work Goals

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a. Enhancing the people's capacities to resolve problems, cope, and function effectively b. Linking clients with needed resources c. Improve the service delivery network d. Promoting social justice through the development of social policy

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Charity Organization Societies (COS)

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Scientific approach to make aid to the poor more efficient; divided NYC into districts and sent "friendly visitors" into tenements to counsel families on how to improve their lives; said moral deficiencies lay at the root of poverty and promiscuous charity undermined the desire to work; accused of being more interested in controlling the poor than helping them

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Mary Richmond

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Early COS leader who wrote: What is Social Casework? An Introductory Description (1922) The Good Neighbor in the Modem City (1907) Friendly Visiting Among the Poor (1899)

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The roots of the social work profession lie in two distinct late nineteenth century social movements

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1. Charity Organization Societies 2. Settlement Houses

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Settlement Houses

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1887 NYC. Social workers would live among people to best serve them and be part of the community. SH's provided housing, meeting places.

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S. Humphrey's Gurteen

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Founded the first U.S. Charity Organization Society in Buffalo, NY to to deal with the chaos and indiscriminate charity of relief practices

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Stanton Coit

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established the first settlement house on new york's lower east side in 1886

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Jane Addams and Ellen Gates Starr

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1889 organized Hull House, a settlement houst in chicago, which served as a community center and home for poor immigrants (mostly women and children).

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Sara Fernadis

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Founded first Black settlement house in Washington, DC

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Social workers view ....

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the personal troubles of individuals within the societal context of larger social issues

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10 Core Competencies

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1. Professional Identity 2. Ethical Practice 3. Critical Thinking 4. Diversity in Practice 5. Human Rights ; Justice 6. Research Based Practice 7. Human Behavior 8. Policy Practice 9. Practice Contexts 10. Engage, Assess, Intervene, Evaluate

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Tenets for Social Work Practice

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• Empowerment • Policy development • Professional integrity • Resource linkage • Collaborative networks • Institutional responsiveness • Social justice • Knowledge development • Information exchange • Cultural competence • Prevention • World view

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Social Work Functions

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1. Consultancy • Resolving personal and interpersonal problems 2. Resource Management • Coordinating social service delivery • Linking clients with formal and informal resources 3. Education • Information sharing through teaching, training, or community education

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Ecological perspective

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A theoretical framework in which the individual is viewed within the context of the environment in which she/he lives.

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Social Functioning

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how people perform roles and function in society

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Effective Social Functioning

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Competent system activate resources to deal with problems, issues, and needs. Adaptive system recognize the problems and take the necessary steps to resolve them. Ex: Individuals are able to cope with stresses from daily life problems in their immediate environments.

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At risk social functioning

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vulnerable to problems

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Difficulties in social functioning

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diminished ability to cope

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What are social services?

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Income maintenance programs, child protection and family welfare, rehabilitation, services for older adults, people with disabilities, gay and lesbians, refugees, immigrants, and veterans, family services, advocacy, health care, mental health care, adoption, day care, home health care, drug rehab...

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Social services are typically classified as either

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public or private

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Organizational Types

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a. Agencies i. Deliver social services b. Associations i. Advance purposes of membership ii. Provide membership services iii. National Association of Social Workers (NASW) iv. Council on Social Work Education (CSWE)

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Social Service Settings

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a. Primary and host (secondary) i. Primary - i.e. Job and Family Services ii. Host (secondary) - b. Sectarian (faith-based) and nonsectarian i. Sectarian - i.e. church funded rescue missions ii. Nonsectarian - i.e. c. Private for-profit and not-for-profit i. For-profit (proprietary)—profits, shareholders, pay taxes, income statement ii. Non-profit—mission, board of directors, tax-exempt, statement of activities d. Private practice e. Urban-rural differences

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Ethical Principles for Social Work

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a. Acceptance—Genuine concern for clients; affirms the humanity of the other person; receptive listening b. Individualization—"beginning where the client is"; personalized understanding and undivided attention c. Purposeful expression of feeling—interested in how clients feel; Non-judgmental — no bias d. Controlled emotional involvement—empathy (feel with); not sympathy; purposeful response; sensitivity to feelings; understanding informed by knowledge of human behavior e. Objectivity—examine situations without bias f. Self-determination—provide clients with opportunities to make choices and decisions g. Access to resources--empowerment h. Confidentiality—develop trust with clients i. Accountability—accountable for personal and professional conduct; redress discriminatory and inhumane practices

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Pearle Jensen is one of several elderly persons who has a need of community-based services in order to return to her own home after hospitalization. If the social worker considers the person in environment focus, intervention planning will focus on ______________.

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Factors related to both Pearle and her environment

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Effective social functioning means that clients ______________.

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Activate personal, interpersonal, and institutional resources to deal with difficulties.

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description of a social system

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A social system is an organized whole made up of interacting component parts

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Ted Anderson is taking a course on social work and systems theory. He can expect that the social work perspective will be characterized as__________.

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Holistic

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National Association of Social Workers (NASW)

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Largest membership organization of professional social workers in the world.

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International Federation of Social Workers (IFSW)

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Is a global organization striving for social justice, human rights and social development through the promotion of social work, best practice models and the facilitation of international cooperation.

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CSWE (Council on Social Work Education)

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is the standard setting and accrediting organization for social work education

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Charity Organization Society (COS)

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primary emphasis was to employ a scientific approach to cope with the expanding problems of urban dependency, the proliferation of private philanthropies and growing evidence that some individuals and families had learned to "game" the system by successfully appealing to multiple organizations for help.

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ecosystems approach

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Considers transactions between people, their physical and social environments

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Flexner's 1915 speech

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Was delivered at the Baltimore Conference on Charities and outlined activities so social work could meet the stated criteria of a profession

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A social system is

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an organized whole made up of interacting component parts.

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A person with a disability who is underemployed

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is considered "at risk" in social functioning

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An organization is

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example of a mezzo-level target of change

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Sarina is a family counselor; her typical day-to-day activities most likely reflect _____.

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Micro-level intervention

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Helen Washington's direct work with the Morrison family represents ______.

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Micro-level intervention

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Roberta's job in child welfare involves legislative advocacy. Her legislative advocacy most likely represents?

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Macro-level intervention

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Social planning to create social change represents ______.

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Macro-level intervention

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Casework ________________.

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Encompasses work with individuals and their families

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The integrated generalist model means that generalist social workers ______________.

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Focus on the interactions between people and their environments

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Generalist social workers believe the source of issues and needs is always within individuals. (True/False)

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False

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Anita Olsen is a social worker with a family counseling agency, her work with gay couples who participate in a parenting group most likely reflects the social worker role called enabler (True/False)

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False

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Inderia helps the Community Services Club members reach consensus about the club's goals for the coming year. In doing so, Inderia takes on the _____________ role.

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Facilitator

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Employed by Central Neighborhood Development Corporation, Ben Cohen works with an advisory committee that identifies priorities, sets goals, and develops a plan of action. Ben's work with this committee represents the __________ role.

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Planner

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Stella Rosenthal works in an aging services resource and referral program. She likes clients to community based resources for older adults. Her Role is that of a ________________.

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Broker/advocate

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Darian Miller is considering a job with health care systems where he will be coordinating services and ensuring accountability in the provision of those services. He is most likely considering taking a position as a __________.

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Case Manager

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Social work functions and roles are the instruments for achieving the professional goals related to human rights and social justice. (True/False)

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True

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Steve Pressley works with a coalition made up of representatives from local social service agencies to identify and address gaps and barriers in the local social service delivery network. Which social work role does Steve's work with the coalition represent?

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Convener / mediator

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Jeff Miles Mobilizes the action of community Members to address the shortages of food supplies in area food pantries. Jeff's work reflects the ____ role.

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Activist

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Claudia Jenkins is a social worker at the local child abuse council. Some of her responsibilities include running a public education campaign about child abuse prevention. These activities illustrate the _______ role for social workers.

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Outreach

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Generalist Social workers:

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Utilize generic practice processes to organize their work with client systems Recognize the potential for change at multiple system levels View human behavior in the context of the social environment

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Lee is employed by Family and Child Counseling as a generalist social worker. Lee will be expected to __________.

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Understand problems in context and consider interventions at all system levels

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stated purpose of social work

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linking clients with needed resources improving the operation of the social services delivery network promoting social justice

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Gerry feels much safer in the shelter than on the streets, and her constant worry about food has dissipated with the assurances of regular meals, but she still feels worthless because of the homeless status. According to Maslow, which motivational need most likely predominates?

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Esteem needs

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Maslow's Hierarchy of Needs

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Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep. Safety needs - protection from elements, security, order, law, stability, freedom from fear. Love and belongingness needs - friendship, intimacy, affection and love, - from work group, family, friends, romantic relationships. Esteem needs - achievement, mastery, independence, status, dominance, prestige, self-respect, respect from others. Self-Actualization needs - realizing personal potential, self-fulfillment, seeking personal growth and peak experiences.

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The political institution functions as a structure for the distribution and exercise of power; whereas the economic institution provides a vehicle for the production and distribution fo goods and services. (True/False)

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True

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Sue upholds the view that social welfare programs and services should be available to all persons as a citizen's right. Her view of social welfare is classifies as an ________ view.

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Institutional

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According to the conflict model of society, social workers __________.

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Confront injustice

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Social conflict theory:

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Marxist-based social theory which argues that individuals and groups (social classes) within society have differing amounts of material and non-material resources (such as the wealthy vs. the poor) and that the more powerful groups use their power in order to exploit groups with less power.

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Jake wants to apply what he is learning about empowerment in his agency volunteer work.

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He should not: Focus primarily on maladaptive functioning He should: Work in partnership with his client Focus on strengths of the Client system View the client as having potential

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Many social work historians point to the activities of the Charity Organization Socity as the origin of case work. (True/False)

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True

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A settlement house movement began in London when Barnett established Toynbee Hall. (True/False)

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True

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Jane Addams

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is an early pioneer in the Settlement House movement.

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Settlement House Work was characterized by _____________.

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A combination of social services and social advocacy

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Harry Hopkins

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was a policy maker who was instrumental in drafting the Social Security Act of 1935

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ecosystems approach

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Considers transactions between people as well as their physical and social environments

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Social work practice principles include

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Acceptance, individualization, purposeful expression of feelings, n0onjudgemental attitudes, objectivity, controlled emotional involvement, self-determination, access to resources, confidentiality, and accountability.

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Acceptance

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implies that social workers understand clients perspectives and welcome their views

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Democratic ideas and an individualistic perspective are characteristics related t values in the ________.

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The social work profession

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Confidentiality

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The status of confidentiality and privileged communication for social workers varies from state to state, as to the specific circumstances that demand disclosure of information

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Individualization

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beginning "where the client is" personalized understanding and undivided attention

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Controlled emotional involvement

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empathy (feel with); not sympathy; purposeful response; sensitivity to feelings; understanding informed by knowledge of human behavior

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Objectivity

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examine situations without bias

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Self-determination

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provide clients with opportunities to make choices and decisions

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NASW Code of Ethics

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(2008) guidelines based on the core values of the social work profession and serves as a basis for the adjudication of ethical issues.

Social Work: An Empowering Profession (chpt. 1-5 & 9) – Flashcards

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