RMA Pre-test 2 – Flashcards

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Which of the following demographic information is included in a medical record?
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Date of Birth
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The portion of the fee that a patient with insurance must pay at the time of treatment is called the:
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Copayment
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HIPPAA compliance in the medical front office refers to:
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Patient confidentiality
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EHR is an acronym for:
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Electronic health record
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An electronic medical record software program can:
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Store a medical record Retrieve a medical record Create a medical record Edit a medical record
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Which of the following methods can be used to enter a health history into an electronic record?
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patient does it on the computer patient completes a paper form provider enters the information
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Both paper and electronic medical record:
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Include information from more than one source provide for continuity of care are legal documents provide an ongoing record of the patients health and treatment
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During a routine physical examination, the provider decides to perform spirometry on the patient. HOw should this be coded?
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As a separate procedure
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How do insurance companies use procedure codes?
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To decide whether the care being given corresponds to the patients disease
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When a patient has managed care insurance, who is the gatekeeper to authorized consultations which specialist?
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the primary care provider
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Which of the following must always be completed on the insurance claim form?
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IF the physician accepts assignments of benefits
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Which of the following types of scheduling allows for the most efficient used of staff, material, and facilities?
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Grouping
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What piece of mail should be placed on top she snorting the physician's mail?
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Envelope marked "Personal"
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Open punctuation is characterized by:
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Absence of punctuation after the salutation and a comma after the complimentary close
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The federal insurance program that provides for the medically indigent is:
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HMO
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A numeric filing system requires the use of:
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An alphabetic cross-reference
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The file folder label for Jennie Holmes-Mathis should be:
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Homes-Mathis, Jennie
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Third-party participation in an office indicates the relationships among the:
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Physician, patient, insurance company
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A claim may be rejected by an insurance company because of the omission of:
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Complete diagnosis Policy number Patient birth date Itemization of charges
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When the word Confidential is to be typed on the envelop, it should be placed:
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In the lower left corner Below the return address
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The most formal of complimentary closing is:
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Very truly yours
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When making an appointment, which of the following is not needed?
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Insurance information
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This type of call allows more than one person in more that one place to talk simultaneously.
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Conference call
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This procedure protects against the loss of data.
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Backing up
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A tickler file is:
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Future events arranged in chronologic order
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All of the following would be require a Current Procedural Terminology (CPT) code except:
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Diarrhea
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Which of the following characteristics of a receptionist might make an impression on a patient?
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Appearance Professionalism Manners Attitude
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A direction to consider additional codes is:
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see condition
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A V-code:
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Refers to factors that influence health status
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Mail that is opened accidentally should be
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Resealed with tape and noted as "opened in error"
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Which of the following are Evaluation and Management (E&M) descriptors?
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Physical examination School physical Well-baby check-up Preoperative physical
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Which is an example of a third-party payer?
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Medicare
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In the problem-oriented medical record (POMR) system, the initial database includes:
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The patient's progress
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A trial balance is a comparison of:
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Ledger card totals and account-receibable balance
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Which of the following calls require immediate transfer to the physician?
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Another physician
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Which is not part of basic information obtained at the patient's first visit?
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Diagnosis
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Standard-size paper and envelope for business correspondence is:
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8 1/2 x 11; no. 10 envelope
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The bank statement is reconciled with:
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The checkbook
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The record of the proceeding of a meeting is referred to as the :
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Minutes
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Which of the following is new to ICD-10 compared to ICD-9?
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Expansion of injury codes more information on ambulatory care greater number of codes additional letters and digits
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The scheduling system based on scheduling similar appointments or procedures together is called:
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Grouping
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A new employee must complete which of the following?
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W-4 form
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Patient information that is released without the patients's authorization might result in a legal charge of:
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Invasion of privacy
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A correctly addressed envelope includes:
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Omission of all punctuation
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Which of the following circumstances would waive the need for a written release of medical records?
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A subpoena
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In double-entry bookkeeping, the original entry is put onto the:
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Daily log
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The correct way to indicate an enclosure notation is:
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enclosure
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A superbill provides which of the following?
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Insurance calim
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Which of the following is the purpose of records management?
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Storage Arranging Accessibility Classifying
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Which coding system is not associated with medical procedures?
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International classification of diseases ninth edition, clinical modification ICD-9 -CM
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Which is not an indexing rule?
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Initials come before complete names
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ICD-9-CM codes that refer to factors that may influence the patient's health status are:
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V-codes
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The smallest piece of information that the computer can process is a:
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Bit
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The index of files on a disk is the :
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Directory
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The appointment system of the office should take into account the needs of the:
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Physician and patients
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Dear Mrs. May: is an example of:
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Mixed punctuation
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A master list of equipment inventory includes all the following except:
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Operating manuals
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An illness that existed before an insurance policy is written is known as a:
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Preexisting condition
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A patient has not been seen in the office in 2 years. The patient's record would be found in the:
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Inactive files
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An important consideration when deciding how to position the computer monitor at the reception desk is:
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Patient confidentiality
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Which group of patients should be escorted to the examination room and given instructions on what they are to do?
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Children new patients est. patients older adults
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Which information is not essential for the surgery scheduler when request in a surgery date?
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Name of assisting patient
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The notation c: Julia Jones, MD means:
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A copy of the letter is sent to Dr. James
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Under a managed care plan, the physician agrees to:
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Accept predetermined fees
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Which type of insurance organization uses the fee-for-services concept?
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Preferred provider organization (PPO)
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Which factor is not included when determining the level of service for E&M codes?
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Cost of services
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When money is placed in an account, which of the following documents is prepared?
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Deposit slip
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The most common color-coding system color codes the :
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Patient's surname
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When preparing the appointments matrix, the first action is to indicate:
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Times not available
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The patient must pay a regular monthly premium for:
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Medicare Part B
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A major advantage of using a computer for word processing is:
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Extensive editing capability
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Which is not true of certified mail?
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Insurance coverage is available
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Which of the following must be sent by first-class mail?
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Personal letters and postcards
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A medicare claim for a deceased beneficiary may be paid directly to the physician if:
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the estate is billed
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All checks received as payment for charges should be endorsed:
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Immediately
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In an alphabetical file, which is filed first?
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Andrew Stephen
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Which is correct for an inside address?
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David Roberts, M.D.
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The two-letter abbreviation for Nebraska is:
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NE
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Which letter style requires the complimentary closing and typed signature be placed in line with the left margin of the body of the letter?
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Full block style
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Which of the following is not included in a memorandum?
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Complimentary close
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The second page of a two-page letter contains which of the following in the heading?
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Name, page number , and date
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The complimentary close of a letter is typed how many lines below the last line of the body?
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Two
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A fee profile is derived from:
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Physician charges
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Which of the following is demographic information included in a medical record?
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Date of birth
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Which of the following requires an ICD-9-CM code?
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Irritable bowel syndrome
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When is it 4:00 pm in New York City, what time is it in Seattle, WA?
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1:00 pm
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Ideally, a telephone should be answered before the :
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Third ring
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An E code in the ICD-9-CM coding system:
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refers to external causes
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The universal claim form developed by Health Care Financing Administration (HCFA) is:
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CMS-1500
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Patients who are always late or who habitually cancel appointments should be scheduled:
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At the end of the day
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An error was made in charting the patient's record. The method used to correct the error is to:
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Cross out the error, and make the correction in the margin
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SOAP is an acronym for:
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Problem- oriented medical records
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A patient refuses to follow medical advice, and the physician decides tot terminate the relationships. The letter to the patient should state all of the following except:
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A referral to another physician
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When the medical office works on a fixed appointment schedule an a patent arrives without an appointment request in to see the physician, the patient:
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Should be squeezed in for a brief visit so the physician can decide what the next treatment step should be
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If a patient calls to cancel his or her appointment:
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Immediately offer a new appointment time
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A good telephone technique is a:
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Low-pitched and expressive voice
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If a patient's account has been turned over to a collection agency and the patient calls about the bill, the patient should be told:
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To deal with the collection agency
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The entry, editing, manipulation , and storage of text using the compute is:
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Word processing
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When a shipment of supplies is received, the supplies should be checked against the:
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Enclosed packing slip
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A credit balance on a account occurs when:
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The patient pays in advance
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