PUR3000 Quizzes for Exam 1 – Flashcards

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According to lectures and textbook, arguably the most important difference between public relations and marketing, advertising or journalism is that:
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public relations is typically more holistic and broader in scope, dealing with the policies and performance of the entire organization
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RACE, an acronym that describes the process of public relations that was articulated by John Marston in his book The Nature of Public Relations, stands for:
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research, action, communication, evaluation
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According to the text, public relations is primarily:
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managing communications between an organization and its publics
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Which of the following is accurate with regard to the relationship between public relations and advertising?
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Advertising is usually more costly.
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What is a typical role/task for a public relations "technician"?
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Web design
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Who is the leading figure of Press Agentry model?
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Phineas T. Barnum
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Which of the most "balance" or feedback-based of Grunig's four models of public relations?
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Two-way symmetric
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Edward Bernays was known as the first influential person to coin or utilize the term "public relations counsel."
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True
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A great American showman, he was responsible for developing the "pseudo-event":
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Phineas T. Barnum
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Grunig and Hunt's Four Models of Public Relations include:
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press agentry/publicity, public information, two-way asymmetric, two-way symmetric
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Special/corporate interest groups are most likely to fund
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Front groups
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The largest national public relations organization is the:
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Public Relations Society of America (PRSA)
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Which is not listed as a code of good practice regarding video releases?
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The sponsor must specifically state why the VNR is a "proper fit" for the targeted media outlet.
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The major effort to improve standards and professionalism in public relations worldwide is
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Accreditation
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"We chose this plan because it would benefit the majority of you, and harm the fewest" would be an example of using this perspective:
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Situationalist
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An outside firm does not need a prolonged briefing period regarding the client because of their expertise in diverse areas.
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False
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A person who indirectly influences the work of others through recommendation is performing this type of function:
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Staff
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"Turf battles" between public relations personnel and human resources managers are relatively non-existent, because the two areas rarely overlap.
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False
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A retainer fee in a public relations firm essentially means that the firm is
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On call
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Public relations has a generally lukewarm return on investment (ROI) of about 120 percent, but the rate is considered acceptable because PR is not considered a "bottom-line" function.
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False
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The Federal Trade Commission generally does not monitor "green" marketing or "low-carb" ads because of the inherent message of goodwill associated with such terms.
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False
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Which person/entity (in general) would have the most protection from, or likelihood of winning, a defamation suit?
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Private citizen
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Providing advice or tacitly supporting an illegal activity of a client or an employer is known as
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Conspiracy
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PR personnel must be aware that they can be held legally liable if they provide advice or tacitly support an illegal activity of a client or employer. This area of liability is called "fair comment."
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False
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Which of these areas are in the public domain and cannot be copyrighted?
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Government documents
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Secondary research refers to data or information that originally comes from another source.
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True
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Which of the following is a biased question?
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Do you believe that college bookstores should stop charging excessive prices for textbooks?
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Telephone surveys generally have higher response rates than mail surveys.
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True
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The use of existing information in books, articles, and electronic databases is known as
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Secondary research
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Which is not indicative of a focus group?
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Almost exclusively used in media research
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Objectives aren't the end result of a campaign, but the means to achieve a result.
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False
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Which is not one of the three kinds of situations that dictate the conduct of a public relations program?
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Need-based with regard to company expectations and ideals
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The evaluation element of a plan relates directly back to
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Stated objectives
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A budget usually is divided into two categories, which are
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Staff time and out-of-pocket expenses
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Objectives are usually stated in terms of
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Program outcomes
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Which can be accomplished by systematic tracking?
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Market penetration of information
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The number of people "exposed" to media messages is referred to as
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Media impressions
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The ultimate objective of any public relations effort is to accomplish organizational objectives.
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True
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A baseline study is an assessment of an organization's entire communication program.
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False
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The most widely practiced form of evaluating public relations programs is
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Compilation of press clippings and radio-television mentions
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