prospect theory and mental accounting – Flashcards
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richard thaler (1980) -describes the process whereby people code, categorize and evaluate economic outcomes -people lump their assets into a number of non fungible accounts -people give names to their money
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mental accounting
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the thought that money has no labels and that people do not associate money with anything specific -does not hold true in mental accounting
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fungibility
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cash is limited and labeled more valuable so people refrain from giving away cash credit cards are in a mental account that is labeled as unlimited usable money so it gets spent first
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cash vs credit spending
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when income is not specified for a given account and will generally splurge rather than using it to pay high interest debt prone to this when amount seems small to us example-tax refund
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windfall
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1.get into the most protected account 2. capitalize on integration of losses 3. credit as a highly spendable account 4. capitalize on peoples' sense of windfall
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how firms/marketers use mental accounting
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system 1: intuitive and automatic (heuristics and biases and emotions) system 2: calculating but lazy (rational mind that may override system 1)
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system 1 and system 2 processing
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