Prepaid – Flashcards
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What is the phone number to activate Xfinity Prepaid Services?
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1-855-75-Prepaid or (1-855-757-7372)
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What cable box is included in Xfinity TV Prepaid services?
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HD DTA
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What is the speed of the Xfinity Internet Prepaid services?
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10mbps/1mbps
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What is not included in Xfinity Internet Prepaid Services?
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Email Addresses, Constant Guard, Free Xfinity Wifi Hot Spots and Xfinity TV Online
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What is the first time cost of Xfinity Internet Prepaid Services?
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$70.00 plus tax and $9.95 For SIK delivery
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What are the refill option prices and days of service for Xfinity Prepaid Internet Services?
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$45 dollars for 30 days of services, $15 dollars for 7 days of service
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What is the first time cost of Xfinity TV HD-400 Prepaid Service?
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$120.00 plus tax and $9.95 for sik delivery
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What are the refill options for Xfinity TV HD-400 prepaid service?
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$90 dollars for 30 days of service and $30 for 7 days of service.
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What is the discount if the customer get's a Double Play Kit and Refill purchase?
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$10 discount.
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What are the TV packages that come with your Xfinity TV Prepaid Services?
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TV Prepaid 200, TV Prepaid 450 (Includes TV Prepaid 200)
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What are the Latino packages that are apart of Xfinity TV Prepaid Services?
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TV Prepaid Latino 200 and TV Latino Prepaid 450 (which includes TV Prepaid 200)
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What are the channel lineups for each TV prepaid package?
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Channel Lineup varies by market.
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Are current Xfinity TV subscribers eligible for Xfinity Prepaid Services?
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No
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Are there credit checks, monthly fee's and contract involved when signing up for Xfinity Prepaid Services?
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No credit check, no annual contract and no monthly bill.
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Where can I go online to purchase my Prepaid services and or refill options?
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www.xfinityprepaid.com
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What devices are included in Xfinity Internet Prepaid Services?
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Docsis 3.0 Modem or Wireless Gateway. Customer can use their own modem if applicable.
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Customers will receive refill reminders at these intervals
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10 days, 3 days, and 1 day prior to expiration and after expiration
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What are the stipulations if I purchase a Wireless Gateway thru my Xfinity Prepaid Internet?
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You will need to provide a Wifi enabled device such as a computer, smart phone or tablet.
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What is included in the Xfinity Starter Kit for Prepaid Internet?
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modem, coax cable, ethernet cable and power cord
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What is included in the Xfinity Starter Kit for Prepaid TV
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HD DTA, coax cable, hdmi cord, power cord
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Xfinity Prepaid services may be purchased via these channels
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via phone at 1-855-75-Prepa, online at xfinityprepaid.com, or in retail store(currently Memphis only)
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Describe the refund policy for unused Xfinity Prepaid services
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There are no refunds for unused services
