PMP PMBOK 5th Ed. – ITTO – Ch. 13 Stakeholder MANAGEMENT – Flashcards

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question
Stakeholder MANAGEMENT Process
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1. Identify Stakeholders 2. Plan Stakeholder Management 3. Manage Stakeholder Engagement 4. Control Stakeholder Engagement
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Identify Stakeholders: Inputs
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.1 Project charter .2 Procurement documents .3 Enterprise environmental factors .4 Organizational process assets
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Identify Stakeholders: Tools and Techniques
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.1 Stakeholder analysis .2 Expert judgment .3 Meetings
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Identify Stakeholders: Outputs
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.1 Stakeholder register
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Plan Stakeholder Management: Inputs
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.1 Project management plan .2 Stakeholder register .3 Enterprise environmental factors .4 Organizational process assets
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Plan Stakeholder Management: Tools and Techniques
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.1 Expert judgment .2 Meetings .3 Analytical techniques
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Plan Stakeholder Management: Outputs
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.1 Stakeholder management plan .2 Project documents updates
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Manage Stakeholder Engagement: Inputs
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.1 Stakeholder management plan .2 Communications management plan .3 Change log .4 Organizational process assets
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Manage Stakeholder Engagement: Tools and Techniques
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.1 Communication methods .2 Interpersonal skills .3 Management skills
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Manage Stakeholder Engagement: Outputs
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.1 Issue log .2 Change requests .3 Project management plan updates .4 Project documents updates .5 Organizational process assets updates
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Control Stakeholder Engagement: Inputs
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.1 Project management plan .2 Issue log .3 Work performance data .4 Project documents
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Control Stakeholder Engagement: Tools and Techniques
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.1 Information management systems .2 Expert judgment .3 Meetings
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Control Stakeholder Engagement: Outputs
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.1 Work performance information .2 Change requests .3 Project management plan updates .4 Project documents updates .5 Organizational process assets updates
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