op chapter 13 Sales and Operations Planning – Flashcards

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question
Generally speaking, the sales function and operations function differ in objectives. Which of the following is NOT one of those differences? Sales prefers detailed forecasts for setting bonuses, operations prefers aggregate forecasts. All of these. Sales emphasizes revenue, operations emphasizes cost minimization. Sales prefers many product variations, operations prefers few variations.
answer
Sales prefers detailed forecasts for setting bonuses, operations prefers aggregate forecasts. Generally, the sales function only wants aggregate forecasts, while operations needs detailed forecasts for planning purposes
question
Decisions being made about the aggregate production plans represent what type of planning? Tactical planning Detailed operational planning Long-term planning Strategic level planning
answer
Tactical planning Aggregate production plans generally cover a period of three to nine months, which is considered to be tactical planning
question
Which of the following is true concerning sales and operations planning? All of these are true. Once the plan is finalized, it should not be changed during the planning period. There is a specific set of steps all firms should follow in the sales and operations planning process. A benefit of the process is that the firm should achieve high service levels with lower inventory.
answer
A benefit of the process is that the firm should achieve high service levels with lower inventory. A benefit of the process is that the firm should achieve high service levels with lower inventory.
question
Each month the sales and operations team at Johnson Company meets to develop plans for each of the next six months. This process is known as Rolling planning horizons. Unconstrained planning. Continuous planning. Collaborative planning and forecasting.
answer
Rolling planning horizons. Replanning each month for a given number of periods into the future is known as rolling planning horizons
question
The focus of an aggregate production plan, in general, is on all of the following EXCEPT: Facilities and capital equipment rather than labor and inventory. Product lines rather than specific items. The intermediate-term future rather than the very short-term future. All of these are the focus of an aggregate production plan. Inventory levels rather than new plants.
answer
Facilities and capital equipment rather than labor and inventory. Aggregate production plans are intermediate-term plans for product lines (families), where facilities and equipment are considered constraints.
question
Which of the following is NOT one of the costs considered in aggregate production planning Inventory cost. Subcontracting cost. Capital equipment cost. Firing (layoff) cost. All of these are considered in aggregate production planning
answer
Capital equipment cost Capital equipment is considered to be a constraint in aggregate production planning, but its cost is not included.
question
If a make-to-stock manufacturing firm with highly seasonal demand follows a chase demand strategy, which of the following is likely to be true? The production rate must be set equal to the demand in the heaviest demand period, and it must stay at that level all year. It will be easy to keep the workforce size stable. Inventory will fluctuate significantly during the year. The firm likely will have higher capital investment than if it followed a level plan.
answer
The firm likely will have higher capital investment than if it followed a level plan. Chase plans require sufficient investment in plant and equipment to produce enough output to meet demand in the highest period.
question
If a company strongly prefers that its aggregate output plan be closer to a level plan than a chase plan, this implies that it is concerned about minimizing: Inventory carrying costs. Hiring and layoff costs. Cost of subcontracting. Both A and C. Both B and C.
answer
Hiring and layoff costs
question
If a make-to-stock manufacturing firm with highly seasonal demand follows a level production strategy, which of the following is likely to be true? The firm must make sure that its maximum capacity is at least as high as the heaviest demand period. The production rate must be set equal to the demand in the heaviest demand period, and stay at that level all year. It will be difficult to keep the workforce size stable. Inventory will fluctuate significantly during the year.
answer
Inventory will fluctuate significantly during the year. When using a level plan, inventory will increase during periods of low demand and decrease during periods of high demand
question
Zanda Corp. and Jones Corp. are identical in every way (products produced, costs, demand, etc.) except for one. Zanda uses a level production plan while Jones prefers a chase production plan. Which of the following is most likely to be true Zanda will have higher investment in plant and equipment. Zanda will have lower total production costs. Zanda will have higher inventory carrying costs. Zanda will have higher hiring and firing costs.
answer
Zanda will have higher inventory carrying costs.
question
Zanda Corp. and Jones Corp. are identical in every way (products produced, costs, demand, etc.) except for one. Zanda uses a level production plan while Jones prefers a chase production plan. Which of the following is most likely to be true/. l Jones will have higher hiring and firing costs. All of the options are true. Jones will have higher investment in plant and equipment. Jones will have lower inventory carrying costs.
answer
All of the options are true Chase plans typically require more equipment investment, resulting in lower inventory carrying costs, and higher hiring/firing costs.
question
Which type of aggregate production plan is likely to have the LEAST negative impact on the local community and the workforce? Chase plan with overtime Chase plan with hiring and firing The plans do not differ in their impact on the local community and the workforce. Level plan impact on the local community and the workforce. correct Level plan
answer
Level plan Chase with hiring/firing or with overtime both have potential negative impacts on the community and/or the workforce. Level plans tend to minimize these.
question
Jones Corporation is preparing an aggregate production plan for washers for the next four quarters. The company's expected quarterly demand is given in the following chart. The company will have 1,000 washers in inventory at the beginning of the year and wishes to maintain at least that number at the end of each quarter. Following is other critical data: Production cost per unit = $250 Inventory carrying cost per quarter per unit = $10 (based on quarter-ending inventory) Hiring cost per worker = $1,000 Firing cost per worker = $2,000 Beginning number of workers = 10 Each worker can produce 100 units per quarter. Any worker on the staff at the end of the year will not be fired at that time. If Jones prefers a level plan, what will be the regular production rate per quarter?
answer
5,000 units 20,000/4 = 5,000
question
Jones Corporation is preparing an aggregate production plan for washers for the next four quarters. The company's expected quarterly demand is given in the following chart. The company will have 1,000 washers in inventory at the beginning of the year and wishes to maintain at least that number at the end of each quarter. Following is other critical data: Production cost per unit = $250 Inventory carrying cost per quarter per unit = $10 (based on quarter-ending inventory) Hiring cost per worker = $1,000 Firing cost per worker = $2,000 Beginning number of workers = 10 Each worker can produce 100 units per quarter. Any worker on the staff at the end of the year will not be fired at that time. Given this data, what is the inventory carrying cost of a LEVEL plan? Regular production will vary each month. 5,000 units 4,000 units 6,000 units
answer
$70,000 Inventory carrying cost = 7,000 × 10/unit = $70,000
question
Jones Corporation is preparing an aggregate production plan for washers for the next four quarters. The company's expected quarterly demand is given in the following chart. The company will have 1,000 washers in inventory at the beginning of the year and wishes to maintain at least that number at the end of each quarter. Following is other critical data: Production cost per unit = $250 Inventory carrying cost per quarter per unit = $10 (based on quarter-ending inventory) Hiring cost per worker = $1,000 Firing cost per worker = $2,000 Beginning number of workers = 10 Each worker can produce 100 units per quarter. Given this data, what is the total cost of a LEVEL plan?
answer
$5,110,000
question
Zanda Corporation is preparing an aggregate production plan for its product for the next four months. The company's expected monthly demand is given in the following chart. The company will have 100 units in inventory at the beginning of the month and wishes to maintain at least 100 units at the end of each month. Following is other critical data: Production cost per unit = $125 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $50 Firing cost per worker = $100 Beginning number of workers = 25 Each worker can produce 25 units per month. The total inventory carrying cost of a chase plan is:
answer
correct $4,000
question
Zanda Corporation is preparing an aggregate production plan for its product for the next four months. The company's expected monthly demand is given in the following chart. The company will have 100 units in inventory at the beginning of the month and wishes to maintain at least 100 units at the end of each month. Following is other critical data: Production cost per unit = $125 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $50 Firing cost per worker = $100 Beginning number of workers = 25 Each worker can produce 25 units per month. What is the total cost of a CHASE plan (using hiring/firing)?
answer
correct $380,300
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month What is the regular monthly actual production for a level plan?
answer
1,250
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month. What is the total inventory carrying cost for the level plan?
answer
$8,000
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month. What is the total cost of the level plan?
answer
correct $260,700
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month. What is the inventory carrying cost of a chase plan accomplished through hiring and firing?
answer
$2,000
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month. What is the total cost of hiring and firing the workers in a chase plan which uses only hiring and firing?
answer
correct $5,000
question
Wiedmer Corporation is preparing an aggregate production plan for widgets for the next four months. The company's expected monthly demand is given in the following chart. The company will have 50 widgets in inventory at the beginning of the first month and wishes to maintain at least that number at the end of each month. Following is other critical data: Production cost per unit = $50 Inventory carrying cost per month per unit = $10 (based on ending month inventory) Hiring cost per worker = $300 Firing cost per worker = $200 Beginning number of workers = 16 Each worker can produce = 50 units per month. What is the total cost of a chase plan which uses only hiring/firing?
answer
correct $257,000
question
John Jones, senior VP for Zanda Corp., is looking at three alternative aggregate production plans for the next six-month period. At his company, demand varies by month with substantial month-to-month differences. The three alternatives are a "pure level plan," which keeps an absolutely constant workforce, a "pure chase plan" relying on hiring and layoffs, and a hybrid plan. He is most likely to find that the hybrid plan: Has higher hiring/layoff cost than the chase plan and higher inventory carrying cost than the level plan. Has lower inventory carrying cost than the chase plan and higher hiring/layoff cost than the level plan. None of these. Has lower inventory carrying cost than the level plan and lower hiring/layoff cost than the chase plan.
answer
Has lower inventory carrying cost than the level plan and lower hiring/layoff cost than the chase plan. Since hybrid plans combine aspects of level and chase, they typically have less inventory than level, but more than chase. They also typically have more hiring/layoff than level, but less than chase.
question
John Jones, senior VP for Zanda Corp., is looking at three alternative aggregate production plans for the next six-month period. At his company, demand varies by month with substantial month-to-month differences. The three alternatives are a "pure level plan," which keeps an absolutely constant workforce, a "pure chase plan" relying on hiring and layoffs, and a hybrid plan. He is most likely to find that the pure level plan: Has lower inventory carrying cost than the hybrid plan. Has higher hiring/layoff cost than the hybrid plan. None of these. Has higher hiring/layoff cost than the chase plan.
answer
None of these.
question
Which of the following is an advantage of a chase production strategy (as compared to a level plan)? All of these. High inventory carrying cost. Lower inventory investment. Low investment in equipment.
answer
Lower inventory investment. In chase plans, production rates are equal to demand, so inventory does not accumulate during periods of low demand.
question
Dave's Stove-Top Popcorn currently has three full-time employees who are each paid $1,500 per month. An employee can only work a maximum of 100 hours per month because production normally takes place at night. They do receive $1,500 even if they do not work 100 hours, however. Part-time employees can be hired at a cost of $25 per hour. Dave's Stove-Top Popcorn has forecasted that demand for the next six months will be as follows: What is the total cost if Dave relies on part-time employees to meet additional demand? $77,500 $43,500 $53,500 $70,500
answer
$43,500
question
Dave's Stove-Top Popcorn currently has three full-time employees who are each paid $1,500 per month. An employee can only work a maximum of 100 hours per month because production normally takes place at night. They do receive $1,500 even if they do not work 100 hours, however. Part-time employees can be hired at a cost of $25 per hour. Dave's Stove-Top Popcorn has forecasted that demand for the next six months will be as follows: What is the total cost if Dave hires one more full-time employee to meet additional demand? $36,000 $52,500 $40,750 $30,750
answer
$40,750
question
You are sitting next to a person in business class on a flight from Los Angeles to Sydney, Australia. You mention to that person that you got your ticket two months ago for only $12,500. The person responds that she bought her ticket two days ago for $7,800. This sometimes happens because airlines often use an approach called: Capacity management. Load management. Yield management. Workforce leveling.
answer
Yield management. Yield management is an approach that adjusts prices for a service as demand occurs - or fails to occur
question
How does aggregate planning for services differ from aggregate production planning for products? Service plans make extensive use of inventory to meet demand. correct Most service plans are based primarily on labor requirements. Demand for products typically is stated as the number of hours of labor required, whereas demand for services is generally stated as the number of units of service desired. There is no difference. Since services can't be put in inventory
answer
Most service plans are based primarily on labor requirements. Since services can't be put in inventory, they generally are based on human resource requirements.
question
part 2
answer
part 2
question
S&OP results in:
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More stable supply rates
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Soft benefits of S&OP include: Enhanced teamwork B) Better and faster decisions C) Greater accountability for results D) Both B & C E) Both A & C F) All of the above
answer
All of the above
question
Maintaining inventory involves a which expense related to the cost of capital invested in inventory: A) Insurance B) Storage and obsolescence C) Taxes D) All of the above
answer
All of the above
question
In the case of lost sales, there is the: A) Direct loss of profit B) Ill-will cost of not being able to meet demand C) Both A and B
answer
Both A and B
question
In a ____ production plan, the objective is to match production in each period to the ______ in that period, thus avoiding the need to hold inventory.
answer
Chase, demand
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