NAB Exam Review – Finance/HR/Environment/Regulatory Agencies/Medical terms/Staffing/Labor laws/etc. – Flashcards

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question
Which psychological factor is normally not a problem with the aging? Which psychological factors is normally a problem with the aging?
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Self-actualization. Paranoia, Depression, Feelings of worthlessness.
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Which statements concerning the needs of the elderly is true?
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Relationships are need to combat loneliness. The need for closeness is never lost by most of the elderly. Independence to do their "own thing" is very important
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To assure that the residents assessment is accurate and reflects the resident's current status, the nursing facility must give each resident a physical examination as deemed appropriate, but no less than once every:
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Three Months
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Discharge planning for a resident should be initiated when the resident is:
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Admitted
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Which of the following would be most likely to increase the number of infections in a nursing facility? 1. Invasive Devices 2. Exposure to employees and visitors 3. Presence of multiple chronic diseases 4. Increase of incidents of immobility and incontinence
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2. Exposure to employees and visitors
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Assume that 130 doses of medication were prescribed by the residents physician to be administered in a given time period. However, 2 doses ordered were not given and 3 doses were incorrectly administered as prescribed. What was the medication error rate? 1. 1.5 2. 2.3 3. 3.8 4. 5.0
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3. 3.8%
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Under OBRA (F115), the term bedfast means that, except to be moved for treatment, a resident has been in bed all of the time during the past: 1. 24 hours 2. 48 hours 3. 5 days 4. 7 days
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4. 7 days
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The legal vehicles used to control nursing activities are termed:
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Nurse-practice acts
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After a comprehensive assessment has been made, comprehensive care plans must be completed within:
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7 days
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The social worker in a long-term care facility is primarily concerned with:
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Developing an in-depth relationship with the resident to maintain an accurate and current social record
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Resident councils allow:
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Residents a sense of some control over their lives and desires
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Procedures and directives concerning resident privacy and dignity would include:
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The use of curtains around the bed. Knocking before entering the room. Remember that the residents beliefs or concepts of privacy and dignity may differ from that of the employee
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A legal document that specifies a person's preference concerning life sustaining treatment is referred to as a:
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Living will
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A testator is one who:
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Dies leaving a living will
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When a resident is angry, it is best to:
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Let him/her express the anger
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Name symptoms of diabetes: What is not a symptom of diabetes:
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Itching. Excessive thirst. Excessive sugar in the urine. Weight loss
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Food service is a major cost center and the dietary manager should submit weekly/monthly reports to the administrator that include what: What do they not include:
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Total raw food costs. Number of meals served. Raw food cost per resident per day. Costs of meals not eaten.
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When developing a nutrition-risk protocol, the provider should:
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Include guidelines on weight-tracking and weight-loss interventions
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To clean utensils, a three-compartment sink is need to wash, rinse, and:
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Sanitize utensils
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The percentage of weight loss for a resident who previously weight 150 pounds and now weighs 142 pounds is:
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5.3% Solution: Original weight - Current weight = weight loss weight loss X 100 / Original weight = % of weight loss
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The dietary department is required to maintain various adaptive feeding equipment. However, the training needed for utilization of the equipment is usually provided by:
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Occupational Therapists
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Incontinence means:
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Involuntary passage of urine and/or feces
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An oncologist is a specialist in the area of:
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Cancer and malignant diseases
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If an administrator becomes aware of a noticeable deterioration in a residents condition, the administrator's most appropriate action would be to:
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Request the nurse to evaluate the resident's overall condition and report it to the physician if necessary
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According to OBRA regulations, the resident's physician is required to visit the resident and conduct all of the following activities: Except:
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Sign and date all orders. write, sign, and date progress notes. Review all medication and treatment. Review all consultant reports
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If dental work is planned for a resident, the facility should be aware of the impact on any of the following except: 1. Artificial hips. 2. Heart Valve. 3.Kidney Conditions. 4. Knee Replacements
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3. Kidney Conditions
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The sum of all activities which create the desired and needed changes in quality care is the definition of:
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Quality improvement
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Under the 1992 Final Rules, who determines if it is unsafe for a resident to self-administer drugs?
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Interdisciplinary team
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Activities needs to: Activities needs not:
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Needs: Provide stimulation or solace. Promote physical, cognitive, and emotional health. Enhance the mental and physical status of the resident. Not: Involve useful service to the facility
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Resident activities should not be designed to emphasize:
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The finished product
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The policies and procedures for activity programs should also include:
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Volunteers
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In addition to their services to the residents in the facility, volunteers should be recognized for their:
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Strengthening of the bond between the facility and the community
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When only posters and mounted calendars are utilized for various programs, the major communication problem created is that:
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The signs cannot be seen by the non-ambulatory residents
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The evaluation of the activity program should be aimed at:
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Meeting the needs and desires of all residents
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Sometimes, when the staff thinks of medical records, only the resident's chart is considered to be confidential. In reality there are other records that may also be considered confidential. Which of the following would not be considered confidential? 1. Audios 2. Videos 3. Computer information 4. Activity Attendance Records
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4. Activity Attendance Records
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If a resident requests to see his or her chart and medical records but there is a letter from the physician indicating that the records cannot be given to the resident or family, the facility should?
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First call the physician
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The frequency of documentation of resident progress is determined by the:
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Facility
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Surveyors are usually less concerned with how often information is gathered than:
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Sufficient progress information
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It is the responsibility of the RN Assessment Coordinator (RAC) to assure an admission assessment is completed within:
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8 hours
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All of the following goals should be addressed for residents who use antipsychotic drugs except: 1. Drug Holidays. 2. Drug Elimination. 3. Gradual dose reduction. 4. Behavioral programming
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2. Drug Elimination
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Residents who use antipsychotic drugs:
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Must be taken off the drugs as soon as possible? Check this answer
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The Physician's Desk Reference relates to:
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Drugs
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If the pharmacist feels a certain laboratory test is needed to determine blood level of a resident, the physician is involved but:
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neither the DON nor the physician must agree with the pharmacist
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Abbreviations are used by nurses in completed charts and other medical records. The abbreviation p.r.n. means?
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When needed? or as prescribed?
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Drug interaction means that:
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Two or more drugs taken simultaneously can produce an unwanted effect
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Who is responsible for ensuring that contractual rehabilitation specialists are fully qualified to perform services?
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The Administrator
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A physiatrist:
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Works with physical and occupational therapists
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ROM Means:
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The extent of movement of a joint
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Heat and Hydrotherapy are used primarily by:
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Physical therapists
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Flexion, rotation, abduction, and addiction are all terms referring to:
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Exercises
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The person who has the most contact with the resident should be properly trained in the area of communication and that person is usually the:
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CNA
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All of the following are essential elements of counseling except: 1. Listening. 2. Being Personal. 3. Being nonjudgmental. 4. Avoidance of criticism.
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2. Being Personal
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An administrator using the "open door" policy of communication will be:
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Dealing with too much detail and destroying lines of communication and authority.
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Which of the following cannot be negotiated? 1. Salaries. 2. Promotions. 3. Grievances. 4. Quality of Resident Care
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4. Quality of Resident Care
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On the job training and in service training are two common types of teaching techniques used in facilities. Which of the following best lends itself to on the job training? 1. Policies. 2. Confidentiality. 3. Proper Bed Making. 4. Accident Prevention
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3. Proper Bed Making
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Every new employee must complete the I-9 form within:
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3 Business days
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Which of the following topics is not required but may be recommended as an annual in service training program? 1. Confidentiality. 2. Resident Rights. 3. Infection Control. 4. Accident Prevention
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1. Confidentiality
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If a certified nursing assistant has a grievance, the final step in the grievance procedure will usually be the?
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Administrator
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The most frequent encoding barrier for communication is?
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Poorly Worded Messages
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The use of labor pools can many times:
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Decrease continuity of care
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When employees attempt to organize a labor union, there are various things the administrator can and cannot do. Which of the following can an administrator not do? 1. Ask employees if they have signed a union card. 2. Tell employees that if they strike, they will lose their job. 3. Discipline employees who discuss the union during working hours. 4. Conduct employee meetings to discuss the disadvantages of a union.
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1. Ask employees if they have signed a union card.
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OBRA requires that all nursing assistant annually receive in service training of at least:
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12 hours
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People:
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Prefer to communicate with someone on a higher status
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In helping staff to understand resident needs and resident care, administrators often run into stereotyped attitudes on the part of employees. They say "well you know how old folks are," as if they were all the same. To combat this attitude the administrator should:
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Organize an on-going in service training program that teaches all employees to individualize residents and try to meet individual needs.
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The best method used to obtain information regarding a potential employee is the:
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Interview
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No nursing employee should be assigned any housekeeping duties other than:
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Bed Making
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Of the following, which is considered the best type of recruiting practice? 1. Job posting. 2. Newspaper ads. 3. Employment agencies. 4. State department of employment.
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1. Job posting
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Which statement is one of the most important principles in delegation of authority and one that should guide administrators in their work? 1. Keep all authority centralized. 2. Personally confirm all decisions. 3. Delegate as much authority as is effective. 4. Make certain all administrative details clear through the administrator
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3. Delegate as much authority as is effective.
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What is the average daily absentee rate for a facility with a total of 102 full time employees and 420 lost workdays or during a 90 day period?
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4.6 420/102x90 = 4.6 Workdays Lost due to Absences / Average employee population X # of work days available per employee.
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The results of all investigations regarding abuse must be reported to the administrator or his representative and the administrator must ensure that it is reported to the proper state authority within:
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5 Working days.
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During a performance appraisal, the supervisor or administrator should:
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State well-defined job expectations
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Coordination deals primarily with:
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unifying the efforts of people
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Sexual advances, request for sexual favors, and other verbal or physical conduct of sexual nature constitute sexual harassment when:
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Submission to such conduct is made a term or condition of employment or continued employment
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Based upon recent cases of sexual harassment in the workplace, it has been determined that the best method of preventing this problem is to:
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Provide the repetitive in-service training programs
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The period of insurance continuation under COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) shall begin on the date coverage would otherwise have ended and may continue up to a maximum of:
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18 months
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The ADA (Americans with Disabilities Act) has five titles. Of those five titles, which most affects the health-care facility administrator?
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Title I
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The total cost of fringe benefits usually averages about:
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15 to 30% of wages
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Which of the following forbids the employment of any employee who has been found guilty of resident abuse or neglect? 1. OBRA. 2. Title XIX. 3. Title XVIII. 4. Insurance companies offering professional liability
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1. OBRA (The Omnibus Reconciliation Act of 1987)
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Sitters and private duty nurses are usually classified as:
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Independent contractors
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Because orientation programs for employee are both an important and complex task, a valuable technique is to:
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Use a checklist
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There are many different types of insurance programs that may be made available and some of these may require the employee to contribute. Which of the following would not be included? 1. Dental insurance. 2. Disability insurance. 3. Long-term care insurance. 4. Workers compensation insurance.
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4. Workers compensation insurance
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The Wagner Act of 1935
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Established a workers right to organize unions and bargain collectively
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"Respondeat Superior" is a Latin term meaning:
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Let the employe answer for the acts of his/her employee. Latin phrase meaning "let the master answer," legal doctrine that places responsibility on physicians for actions by their employees (vicarious liability).
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As a safety precaution, which of the following cannot be painted or varnished? 1. Handrails. 2. Storage Shelves. 3. Wooden Ladders. 4. Medicare Cabinets
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3. Wooden Ladders
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Under OSHA, the maximum mandatory penalty for each "serious violation" is:
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$7,000
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Under OSHA, accidents and illnesses do not have to be reported if:
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They do not result in work time lost
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Sound financial management dictates that approving the annual facility budget is the responsibility of the:
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Governing body
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The primary value of financial management is to provide adequate accounting information enabling the administrator to:
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Make decisions
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Which of the following is usually not a revenue center? 1. Social Services. 2. Dietary Services. 3. Nursing Services. 4. Beauty shop
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1. Social Services
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Which of the following is a non cash expense? 1. FICA. 2. Payroll. 3. Insurance. 4. Depreciation
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4. Depreciation
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Which one of the following would be generally considered an operating expense? 1. Purchase of a computer. 2. Weekend overtime wages. 3. Cost of paving a parking lot. 4. Well partitions installed in resident areas.
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2. Weekend overtime wages
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Labor cost in a long term care facility usually totals about:
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50% to 60%
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Which of the following is a payroll tax? 1. Social Security. 2. Workers compensation. 3. State unemployment insurance. 4. Federal unemployment insurance.
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1. Social Security
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The most effective area to reduce and control costs in food service concerns:
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Menus
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The primary purpose for maintaining an operating budget is to:
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Provide a method of ongoing study and control
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Financial statements are needed to determine if the business is meeting its primary financial goals of:
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profitability an solvency
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Department heads should be involved in the budget process and the administrator should ask them to:
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Review the materials and supplies normally used and estimate what will be needed next year
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The terms FIFO and LIFO refer to:
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Inventory valuing methods
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If the Medicaid regulations of a given state require that a resident in a non skilled nursing facility must have 3.0 hours of nursing care per day, excluding care given by the DON, and the facility is licensed for 180 beds and currently has a 98% occupancy rate, how many full time nursing employees would be required if each employee worked 7.5 hours per 8 hour shift?
answer
71 180x.98=176.4 176.4x3=529.2 529.2/7.5=70.56 or 71 Total beds X % of occupancy rate = Occupancy Occupancy X 3 hours of care per day = total hours of care Total hours of care / 7.5 hours worked for an individual employee = Total staff needed
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The primary purpose of perpetual inventory is to:
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Reflect costs based upon actual usage
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Generally all cost reports are due:
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90 days after the end of the fiscal year
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Liquidity refers to the:
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ability to convert assets into cash
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A facility purchased a piece of equipment at a cost of $40,000. However the equipment will reduce operating cost, including salary and supplies, by at least $7,000 per year. What is the pay back period?
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5.71 years $40,000/$7,000 = 5.71 years Equipment cost/savings per year = pay back period
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Cash in excess of that required in the near future should be properly invested in short-term investments as:
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Money Markets
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The cash flow is only valid:
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For a specific time period
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When salaries are listed by departments they usually do not include: 1. FICA. 2. FUTA. 3. Payroll tax. 4. Health insurance
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4. Health Insurance
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A W-2 form contains all of the following except: 1. Gross earnings. 2. Number of dependents. 3. State income tax withheld. 4. FICA income tax withheld.
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2. Number of dependents
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The primary duties of the fiscal intermediary do not include: 1. Determining allowable costs. 2. Processing Medicare claims. 3. Licensing a skilled nursing facility. 4. Conducting a pre-certification survey.
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3. Licensing a skilled nursing facility
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Each facility has its own system of journals. Which of the following is not a journal? 1. Payroll. 2. Investment. 3. Cash receipt. 4. Depreciation schedule
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4. Depreciation schedule
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Accounts payable, accounts receivable, and general are all examples of:
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Ledgers
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Work orders are simple written requests indicating:
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The problem and its location
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The minimum amount of square footage in a priavet room with one single bed is:
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100 square feet
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Under OBRA, the responsibilities of the safety committee may be assigned to the:
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Quality improvement committee
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Many nursing facilities tag each item or piece of equipment primarily for the purpose of:
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Maintenance programs
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The minimum square footage per person of a room excludes all of the following except: 1. bed. 2. toilet. 3. closets. 4. wardrobe
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1. Bed
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Hazardous areas must be protected by fire barriers with a fire resistance rating of one hour or a completely automated extinguishing system. Which of the following would usually not be considered a hazardous area? 1. Laundry room. 2. Dinning room. 3. Handicraft shop. 4. Employee locker areas
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2. Dinning room
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The travel distance between Class B or C fire extinguishers cannot be more than:
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50 feet
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All of the following are correct procedures in handwashing except: 1. using liquid soup. 2. using paper towels. 3. filling the bowl with warm water. 4. using paper towels to turn the water faucet on and off.
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3. Filling the bowl with warm water
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In a nursing facility situation, the most effective means of preventing the spread of infection is:
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Hand washing
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To personalize a residents room can become very difficult due to available space, infection control, and life safety codes. However, all of the following are required to assist the resident except: 1. Private closets. 2. Private drawers 3. .Suitable illumination. 4. Personal Telephones
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4. Personal Telephones
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ANSI regulations are not designed for the:
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Mentally Disabled
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The foot candle power of a reading light at a bed should yield an illumination of:
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30 foot candle
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The lighted display board that indicates the affected zone or area in case of fire is called:
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An enunciator panel
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Under OSHA, the hazards of each product are determined by the:
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Manufacturer
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The designated parking space for the handicapped must be on a hard surface and at least:
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13 feet wide
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The fire rating of building materials is established by:
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The Life Safety Code
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The National Fire Protection Association does not:
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Enforce Life Safety standards
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Nationally the monitoring and enforcement of ANSI standards is the responsibility of:
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An agency within the state
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All deaths resulting from a medical device must be reported to the:
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Food and Drug Administration
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According to OSHA, the color for safety and first aid is:
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Green
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Which of the following is not a primary purpose of the National Board of Examiners for Nursing Home Administrators (NAB)? 1. Offering employment opportunities. 2. Establishing a uniform code of ethics. 3. Recommending educational standards. 4. Obtaining uniformity of laws, rules and regulations.
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1. Offering employment opportunities
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One of the major functions of a board of directors is stewardship, which is defined as:
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Conscientious use of assets
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Regulations have affixed the primary responsibility for utilization review with the:
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Medical staff or medical profession
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Which of the following is not an advantage of the Program Evaluation and Review Technique (PERT)? 1. Forcing managers to plan 2. Eliminating feedback control. 3. concentrating on critical activities. 4. Taking possible action at the right place and time
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2. Eliminating feedback control
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The managerial function of influencing usually results in:
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Reducing morale
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A resident who dies without leaving a will is said to have died:
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Intestate
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The ombudsperson cannot:
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Issue citations against a facility
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Medicare is a federally operated program and Medicaid is a program that provides federal grants to states to assist persons in various categories, but it does not include: 1. the aged. 2. the blind. 3. families with dependent children. 4. individuals who are temporarily disabled.
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4. Individuals who are temporarily disabled
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The chief factor in an effective fire and safety program is:
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The support and participation of the administrator
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Nursing facility administrators need to be aware of the field of sexuality in the aged because:
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The need for closeness, affection , and intimacy usually continues unabated throughout life
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Which of the listed resident rights is sometimes very difficult for the resident to accomplish? 1. choosing a pharmacy. 2. receiving fair treatment. 3. refusing to perform work. 4. self administration of medication
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1. Choosing a pharmacy
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Each resident receiving medical assistance under the Medicaid program state plan must be notified by the facility when the amount in the residents account reaches an amount, less the dollar amount of resources allowed under SSI policy, that equals:
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$200
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If there is a significant change in the residents physical, mental, or psychosocial status, the facility must immediately notify all of the following except the: 1. Resident. 2. Physician. 3. Ombudsperson. 4. Residents legal representative, if known
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3. Ombudsperson
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Before a resident is transferred, a written notice is required specifying all of the following except: 1. the right to refuse the transfer. 2. the location to which the resident is transferred. 3. a statement that the resident has the right to appeal the action to the state. 4. the name, address, and telephone number of the state nursing home association
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4. The name, address, and telephone number of the state nursing home
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Resident rights are not derived from:
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Criminal Law
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Any event or process that can lead to actions which result directly or indirectly in economic losses or damage to the facility is defined as:
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A risk
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Risk Management is identifying and solving problems:
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Before they get out of hand
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an effective marketing campaign should create:
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A favorable image, visibility, and exposure in the community
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To be successful, the tour of a facility by potential residents should be:
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Planned and involve staff members
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Payments for adult day care cannot be made by:
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Medicare
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OSHA Reports
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*OSHA 200 Log - Log all injuries + Illnesses -11 or more employees -within 6 days of incident *Form 101 - Supplemental details to entries made in 200 Log *Form 102 - year end report - must post between Feb. 1 + March 10th
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A residents Active record must contain all resident assessments completed within the past _______
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15 Months
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______ specifies the functions and compositions of the governing board
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By Laws
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Medicare certified facilities must use the ________ basis of accounting
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Accrual
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A facility must disclose all persons (or corp.) holding a direct or indirect ownership of _______ or more
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5%
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A system of accounting in which revenues are recorded when cash is received and expenses are recorded when cash is paid.
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Cash basis of accounting
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A measure of a facility's ability to pay current debts. Current assets/current liabilities = _________
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Current Ratio
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Responsible for developing the Life Safety Code
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National Fire Protection Association (NFPA
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What percentage, according to CMS regulations, of residents selected to be interviewed during a quality survey must be interviewable?
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50%
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The ombudsperson program is funded by __________
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The Administration on Aging
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Stop order procedures are developed by ______ & ______
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Pharmacist and the Medical Director
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If medication has an automatic stop order, the nurse must notify the __________ before the _________ is administered
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Physician & Last dose
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OBRA requires that specialized Rehabilitation Services must be prescribed by a __________
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Physician
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A physical restraint must be removed from the resident every__________
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2 hours
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Must train new employees in OSHA safety upon hire and then every ___________ thereafter
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12 Months
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The Fire Safety Plan must be reviewed by the fire department _____________
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Annually
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Emergency Management Plan must be updated _________ and reviewed by __________
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Annually & Local emergency management agency
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Hot foods should be kept at ____________
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140°
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Cold foods should be kept at ____________ and below
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41°
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Begins with initial inventory and then monitor monthly Most precise system or inventory method
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Perpetual Inventory
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Involves an annual physical inventory
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Periodic Inventory
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-Health Insurance Portability & Accountability Act of 1996 -Established principles of patient privacy regarding use + misuse of their medical records -Protects pre-existing medical conditions -enforced by Department of Labor
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HIPAA
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The handrails in stairwells must extend beyond the first and last steps by:
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12 inches
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Universal Precautions were developed by:
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Center for Disease Control (CDC)
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According to Medical Device Reporting user facilities must keep records for:
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2 years
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OSHA accident reports must be posted every year during the entire month of __________
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February
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Wood for fire stopping must be ___________ thick
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2 inches
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Pharmacist must notify the _____________ if any controlled drugs are missing
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Director of Nursing (DON)
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The consultant pharmacist must report any irregularities to the __________ and the ____________
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DON & Attending Physician
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MSDS MUST contain the following sets of information about hazardous chemicals:
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-Odor -Signs + symptoms of exposure -Emergency + First aid procedures
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Must provide residents ____________ notice of changes in state + federal laws, facility rules + the resident contract
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14 Days
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Medicare method of payment for skilled nursing facilities that make fixed payments for days or episodes of care covering most or all services provided during a Med A stay. Rates vary according to the acuity-level class and are not adjusted for actual costs incurred.
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Prospective Payment Systems (PPS)
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Commercial insurer or other private or public entity which pays for all or part of the changes for a resident
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Third Party Payer
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Earning Before Interest, Depreciation, Amortization, and Taxes
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EBIDAT
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Report #3 - Facility compliance history Report #4 - Last survey report
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OSCAR (Online Survey Certification Reports)
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LT residents should be interviewed ________ for Resident Satisfaction
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Annually
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All potential customers who express some interest in a product offering.
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Potential Market
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Intentional touching of another person without their consent
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Battery
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-Responsible to implement Resident Care Policies -Must ensure residents medical needs are met -Can substitute for an attending Physician in an emergency -Must council physicians not meeting federal, state, and professional responsibilities -Assists the DON in providing care
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The Medical Director
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-Must have the DON, a physician and 3 members of staff -The administrator is not required -Must meet at least quarterly -Must identify deficiencies with respect to resident care and resident services
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Quality Assessment and Assurance Committee
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Intentional act or threat causing fear in another with reasonable expectation of harm
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Assault
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CNA's must have a minimum of ___________ of in-service training each year to maintain certification
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12 hours
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CNA's employed 12 months or longer must submit to a performance review every ____________
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12 months
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State CNA certification must be completed within ________ after initial employment
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4 months
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Under the Civil Rights Act of 1964, employers with ________ or more employees are subject to its provisions
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15 employees
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Which government agency oversees enforcement of the Occupational Safety and Health Act?
answer
OSHA
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Accidental deaths must be reported to OSHA within ___________
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8 hours
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-Occupational Health and Safety Administration -Under Department of Labor -Administers the Occupational Health & Safety Act of 1970
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OSHA
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Purpose is to inform employers & employees of hazardous chemicals in the workplace *MSDS (Minimum Safety Data Sheets) -Manufacturers must provide hazardous information to employers in the form of MSDS
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OSHA Hazard Communication Standard
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Hazardous areas must have _____________ fire protection and __________ system areas include mechanical equipment room, laundry, kitchen.
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1 Hour & Auto Extinguishing
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The need for the continuation of restraints should be re-evaluated and documented every ___________
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8 hours
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Chutes designed for linen or trash use must be sealed by _____________ or shall be provided with a _____________ having a protection rating of _____________ if that chute opens directly onto a corridor.
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- Fire Resistant - Fire Door - 1 Hour
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Combustible decorations are _____________ allowed unless they are _____________
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- NOT -Flame - Retardant
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A nursing home cited for several Level 4 Deficiencies has how many days after the findings by the Survey Team to correct the situation?
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23 days
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A forced air ventilation system should change the ai at least once every _____________
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6 minutes
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Emergency Generators must be checked _____________
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Weekly
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Waste Management is monitored by _____________
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OSHA
question
What should be the Temperature range in the dry storage area?
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50° to 70°
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All facility policies should be reviewed _____________
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Annually
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Auxiliary alarms are required in _____________ and must be connected to an emergency alarm system and visible to all areas of the room.
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Sleeping Rooms
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Is done to determine if treatment provided to patients was effective and cost efficient. Primary objective is to assure high quality resident care
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Utilization Review
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The two most important risk management tools are _____________ and _____________
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-Education -Quality Control
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*Also known as Labor Management Reporting and Disclosure Act *Protects members from their Unions *Outlaws sweetheart deals between management & Unions at members expense
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Landrum Griffin Act 1959
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*Limits the amount a creditor can garnish (deduct) from a workers paycheck each week *Limits deduction to the lesser of 25% of disposable income or 30 times the federal minimum wage *Enforced by Department of Labor
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Consumer Credit Protection Act
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*Created the National Labor Relations Board (NLRB) *Enacted to regulate the growing power of Unions *1974 Amendment: a) union cannot strike a nursing home without 10 days prior notice b) nursing homes & unions must give the other 90 days notice of intent to change an existing contract
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Taft Hartley Act of 1947
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*Created by the Taft Hartley Act of 1947 Responsible: 1. Determine union bargaining unit 2. Conduct elections by Secret Ballot 3. Investigate unfair labor practices 4. Stop illegal strikes
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National Labor Relations Board (NLRB)
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*Also known as National Labor Relations Act *Established a workers right to organize Unions and bargain collectively
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Wagner Act of 1935
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*Limited the power of the federal courts to stop union strikes *Outlawed Yellow Dog Contracts - prevented workers from unionizing
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Norris LaGaurdia Act of 1932
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*Provides funding for services needed by the elderly that are not provided medicare & social security *Pays for senior centers, housekeeping, meals, activities, meals on wheels *Created the long term care ombudsman *For individuals 60 years and older *Administered through Area on Aging Agencies
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Older Americans Act of 1965
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*Immigration form to verify legal U.S citizenship status *Must retain 3 years or 1 year from termination *Must be completed within 3 days of hire
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From I-9
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Applies to employers with 50+ workers *Provides 12 weeks of unpaid leave each year *Must work 12 months or 1,250 hours prior to leave *Employer must continue to pay health insurance while on leave *Employer can require worker to use up all paid leave (Vacation/Sick time)
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FMLA
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*Applies to employers with 20+ employees *Protects workers 40+ years old *Cannot force an employee to retire based on age *Prevents employers from replacing older workers with younger ones *Complaints filed with the EEOC + enforced by the courts.
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Age Discrimination in Employment Act
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*Also known as Ethic in Patient Referrals Act *Governs the Referral of patients by providers for goods + Services
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Stark Law
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*Funded construction of hospitals and nursing facilities
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Hill Burton Act of 1946
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1) Must report incidents of medical devices causing injury or death to a resident (Wheelchairs, walkers, electric beds contact lenses, dentures) 2) Must report incidents within: a. 24 hours to FDA but no later than 10 days b. Must report incident to manufacturer within 10 days
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Safe Medical Devices Act
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-Extends health coverage upon discharge - up to 18 months -Employees have 60 days to decide whether to continue coverage -Employees pay full cost of coverage -Employees must provide a certificate of coverage upon termination
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The Consolidated Omnibus Budget Reconciliation Act (COBRA)
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*Title VII (7) of Civil Rights Act *Expands coverage to employers with 15 or more employees *Enforced by the EEOC
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Equal Employment Opportunities Act (EEOA)
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Enforces the following laws: a. Civil Rights Act of 1964 b. Age in Discrimination Act c. Rehabilitation Act of 1973 d. Americans with Disabilities Act E. Equal Pay Act
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Equal Employment Opportunities Commision (EEOC)
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-Protects people with handicaps from discrimination in hiring and employment and requires equal access for all handicap persons to public places and worksite by special construction standards. -Enforced by the Architectural + Transport Barriers Compliance board and EEOC *Rules modified: Developed by ANSI + CABO
answer
Americans with Disabilities Act (ADA)
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*Wage and Hour Act - Sets minimum wage, overtime, standard workweek definitions, equal pay, child labor, and record keeping requirements *Administered by the Department of Labor *Hours and Payroll data must be kept for 2 years
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Fair Labor Standards Act of 1938
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*Prohibits discrimination on the basis of age, sex, race, religion or national origin *Applies to employers with 15 or more workers *Complaints filed with the EEOC *Prohibits: Disparate treatment & Disparate Impact
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Civil Rights Act of 1964 - Title VII(7)
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*Limits amount a creditor can deduct from a workers paycheck each week pursuant to a court order requiring payment of a debt *Limits deduction to up to 25% of disposable income or 30 times the federal minimum wage *Enforced by Department of Labor
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Consumer Credit Protection Act
question
1. _________ in _________ age 65+ will spend some time in a nursing facility 2. _________in _________ between 65-74 reside in an institution 3. _________ in _________ between 75-84 reside in an institution 4. Average size of a nursing facility is _________ beds
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1. 1 in 5 2. 1 in 20 3. 1 in 10 4. 104 beds
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Residents clinical records contain what:
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-Progress notes -Assessments -Plan of care
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Medicare Part A + B does not pay for the following:
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-Routine physical + related tests -eyeglasses or eye exams -hearing aides or examinations -immunizations (except for pneumococcal shots) -Routine foot care -orthopedic shoes or other supportive foot devices -custodial care -preventive care, filling removal or replacement of teeth
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-Estimate of inflows + outflows of cash of cash for the next 12 months -Is prepared from expense + revenue budgets -Needed to ensure adequate cash flow to pay bills
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Cash Budget
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-Summarize all anticipated capital expenditures -Has a useful life of more than 1 year and costs more than $500
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Capital Budget
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Preliminary Financial statements based on Budgeted amounts derived from operating budget
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Pro Forma Financials
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Transactions are organized + recorded in the journals by _______ and by _______ in the general ledger
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-Transaction date -Dollar amount
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The accounts in the general ledger are arranged __________________________________________
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In the order they appear in financial statements
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If the administrator wants to know if the facility made money, he would look at the __________ and the __________
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-Profit/Loss Statement -Income Statement
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The valuation of a non-current asset is determined by its __________
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Cost at time of purchase
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A system of accounting in which revenues are recorded in the period earned, expenses are recorded in the period incurred, even if cash is received or paid in a later or earlier time period.
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Accrual Basis of Accounting
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Used to calculate funds available in a few days to pay current liabilities and is expressed as: Cash + Current Receivables / Current Liabilities
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Acid Test Ratio
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An administrator would refer to the following to determine if revenues were sufficient to cover expenses?
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-Profit/Loss Statement -Income Statement
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-The time in years for the next cash inflow from a capital investment to be equal to its costs -Does not consider total profitability of the project + the time value of money Total Investment: Annual Savings or increased net cash flow Example: $60,000/$20,000 = 3 yars
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Payback Period
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Category 1: a. Directed Plan of Correction b. State Monitor c. Required in-service Category 2: a. Denial of payment of new admissions b. Denial of payment for all residents c. Daily fine of $3,000 - $5,000 Category 3: a. Temp management b. Termination c. Daily fine of $3,050 - $10,000
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Remedies for Non-Compliance
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Liquidity is the ability of current assets to meet the financial obligations of ___________ ___________
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Current Liabilities
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To calculate the Payback period:
answer
Divide the cost of the item by the yearly savings
question
The director of nursing in a 200 bed facility receives $60,000 salary. The facilities current occupancy is 80%. What is the DON's approximate salary fixed cost per resident day?
answer
$1.03 200 x .80 (80%) = 160 160 x 365 (days/year) = 58,400 $60,000 / 58,400 = $1.03
question
A facility is licensed for 135 beds and has an occupancy of 120 residents. In a 30 day month, $11,700 is spent on food. What is the per resident day raw food cost for food?
answer
$3.25 $11,700 / 30 (days in a month) = $390 $390 / 120 = $3.25
question
How many full time employees do you have if you have 2 employees who work 2,080 hours per year and 4 employees who work 1,040 hours per year?
answer
4 FTE 2,080 x 2 = 4,160 1,040 x 4 = 4,160 4,160 + 4,160 = 8,320 52 (weeks/year) x 40 (hours per week) = 2,080 (FTE) 8,320 / 2,080 = 4 FTE
question
A facility had $98,000 worth of food on hand as of June 30th. It had $107,000 as of July 31st. During the month of July, a total of $165,000 was spent on food purchases and 100,000 meals were served. What was the food cost per meal?
answer
$1.56 per meal 98,000 + 165, 000 = 263, 000 263,000 - 107, 000 = 156, 000 156, 000 / 100 = $1.56 per meal
question
Under the straight - line method, what would be the annual depreciation expense for a piece of equipment having a cost of $6,000, a manufacturers warranty for 2 years and an estimated uselife life of 6 years?
answer
$1,000 $6,000 (cost) / 6 ( years) = $1,000 Warranty is irrelevant
question
What is the average daily absentee rate for a facility with a total of 120 full time employees per day and 144 lost work days/ absences during a 60 day period?
answer
2 144 / (120 x 60) = 2 Total Lost workdays / Total FTE x # of days in the period
question
Formula to determine the percentage of body weight loss:
answer
Solution: Original weight - Current weight = weight loss weight loss X 100 / Original weight = % of weight loss
question
The formula to calculate the average cost per resident day:
answer
Total Monthly expenses / # of resident days in the month = Total cost for residents Total cost for residents / average # of residents per day =Cost per resident day
question
A facility has 90 residents and it requires preparation time of 12 labor minutes per meal. How many labor hours are required per week?
answer
378 (hours) 12 (Labor minutes) x 3 (Meals/day) = 36 36 (minutes) x 90 (residents) = 3,240 (minutes) 3,240 (minutes) x 7 (days/week) = 22,680 22,680 / 60 (minutes/hour) = 378 (hours)
question
A nursing home administrator earns $82,000 a year in a 10 bed facility. The current occupancy is 90%. what is the administrators approximate Salary fixed cost per resident day?
answer
$1.39 .90 (90%) x 180 = 162 82,000 / 365 (days in a year) = 224/day 224 / 162 (beds) = $1.39
question
The ratio of actual # of resident days to the total possible resident days related to capacity, usually expressed as a percentage. Example: a facility has a 100 beds and 80 are occupied for a day, the occupancy rate is 80/100 on 80%
answer
Occupancy Rate
question
The time in years for the net cash in-flow from a capital investment to be equal to its cost. -Does not consider total profitability of the project and the time value of money. Example: a machine is purchased for $60,000 to replace a worker earning $20,000/year $60,000 / $20,000 = 3 years
answer
Payback Period
question
A new over is purchased for $3,456 and has a useful life of 8 years. Using the straight-line method of depreciation what tax deduction is available to the facility each year?
answer
$432 $3,456 / 8 (years) = $432
question
A nursing home is considering the purchase of a new dish washing machine that costs $6,000 and has a useful life of 10 years. It is estimated that the machine will reduce annual operating costs by $800 over each of the next 10 years. What would be the payback period?
answer
7.5 years $6,000 / $800 = 7.5
question
Submitted to the Medicare intermediary at the request of a beneficiary when the facility determines that the beneficiary does not qualify (or no longer qualifies) for Medicare coverage but the beneficiary believes they are entitled to covered services.
answer
Demand Billing
question
According to the IRS, records of employment taxes must be kept for at least _________
answer
4 years
question
The agency that monitors proper storage and destruction of scheduled drugs is the _________ _________ _________
answer
Drug Enforcement Administration
question
The resident assessment protocol (RAP) process impacts current alert documentation systems from ________
answer
Changes in resident status (conditions)
question
The admission medical evaluation of a resident (physical exam) must be done within ___________ of admissions unless it was performed ____________ prior to admission.
answer
-48 hours ( 2 days) -5 Days
question
Mental Changes in Elderly Residents are usually caused by _________
answer
Arteriosclerosis
question
Emergency management plan must be updated _________ and reviewed by _________
answer
-Annually -Local Emergency Management Agency
question
OSHA Safety guidelines are _________ only and focus mainly on _________, _________, _________
answer
- Advisory -Ergonomics, Exposure to blood, Decreasing falls
question
ADA rules are developed and modified by:
answer
Council of American Building Officials (CABO) American National Standards Institute (ANSI)
question
A quality assessment and assurance committee is required to meet _________ and must include the _________ , _________ , and _________
answer
-Quarterly -Administrator, RN, and Physician
question
A low temp dishwasher uses hot water at _________ and bleach at _________
answer
120° 25 ppm
question
A dishwasher that uses hot water must have a wash cycle at _________ and a rinse cycle of _________
answer
140° 180°
question
Electrical switches must be located on _________ at a minimum of ________ above the floor
answer
-Walls - 15 inches
question
Phone volume level between ________ and ________ decibels
answer
12 and 18 decibels
question
Table tops must be between ________ to _________ above the floor
answer
28" to 34" (inches)
question
Letters must have a width to height ratio between ________ and _________ and a stroke width to height ratio of between _________ and _________
answer
3:5 & 1:1 1:5 & 1:10
question
The consultant pharmacist must reconcile drug records _________
answer
Quarterly
question
Results of an abuse investigation must be reported to the ________ and _________ within ________ of the incident
answer
-Administrator -State -5 days
question
Form that is proof of receipt / disposition of a controlled drug
answer
Medication Administration Record (MAR)
question
Recommended policies are reviewed every ________
answer
Six month
question
Phones need to be mounted between ________ and _________ Highest Reach _________
answer
- 15" - 48" - 54"
question
A law passed by Congress or a state legislature:
answer
Statute
question
Laws passed by local government:
answer
Ordinances
question
Rules adopted by government agencies that interpret laws passed by a legislature
answer
Regulations
question
Employers with __________ or more employees must maintain a record of occupational illnesses and injuries
answer
11
question
The administrative simplification provisions of the 2001 Amendment to The Health Insurance Portability and Accountability Act of 1996 (HIPAA)
answer
Guarantees confidentiality of patient information
question
Facilities must report deaths and injuries to The Food and Drug Administration within _________
answer
10 days
question
Employers must record non-serious accidents that involve lost work time and medical treatment by a doctor within __________ days of occurrence or when the employer learns of the incident
answer
6 days
question
Which act requires federal Contractors to have an affirmative action program to recruit disabled workers?
answer
Rehabilitation Act of 1973
question
Employers must provide workers training in OSHA Bloodborne Pathogen control safety rules when _______________
answer
An employee's task are modified and increases exposures to pathogens
question
1. Imminent danger (can close a facility) 2. Non-Serious violation (no harm, fine) 3. De-minimus violation (no harm, fine) 4. Most often cited deficiency - Failure to post MSDS
answer
OSHA Compliance Categories
question
Managing through reports:
answer
Quantitative Management Method
question
Management style that emphasizes motivating, empowering, and challenging staff
answer
Qualitative Management Method
question
Authority that is conferred by statute or law:
answer
Express Authority
question
Authority that is conferred by corporate by laws:
answer
Implied Authority
question
1. Span of control - the maximum # of people one manager can manage 2. Short chain of command - the maximum levels of command 3. Balance of concept - The balance between departments (standardized policies, scope of duties) 4. Unity of Command - each worker should be responsible to only one supervisor
answer
Command Concepts
question
Act that requires a certificate of need before building a hospital or nursing home:
answer
National Health Planning and Resources Act
question
Prospective payment is a fixed amount based on _________
answer
Acuity
question
Independent credentialing professional group that focuses on centers providing nursing and therapies. Reviews adult day services, assisted living, behavioral health, employment and community services and medical rehabilitation.
answer
Commision on Accreditation of Rehabilitation Facilities (CARF)
question
1. Structure - staff, building, equipment 2. Process - Policies and Procedures 3. Outcome - Quality of life of residents (pressure sores, dehydration)
answer
Measure of Quality
question
-Determine the structure of the organization and ensure work is done without duplication -Breaks work into tasks to be handled by one person
answer
Organizing
question
Projects trends and needed resources and services
answer
Forecasting
question
-Identify objects and desired outcomes -Expresses organizational goals -involves an integrated decision system -Aides managers with coping with uncertainty
answer
Planning
question
-systems that identify problems when they occur -designed to discourage and detect employee theft
answer
Financial controls
question
Law that penalizes anyone who knowingly and willfully solicits, receives, offers, or pays remuneration in cash or in kind to induce, or in return for referring an individual to a person for services to be paid for by medicare or medicaid programs
answer
Anti-Kickback Law
question
Medicare claims must be submitted to a _________
answer
Fiscal Intermediary
question
Payroll taxes withheld from paychecks (FICA, Medicare, Income taxes) are deposited __________ into a bank account in the name of the federal government
answer
Quarterly
question
-Payment system where the per diem rates for each nursing facility are determined in part by some measure of the acuity, and thus the likely resource consumption, of each resident -Assessments are conducted primarily on function disability scores -The per diem rates vary for each group, with high rates paid for residents with great needs
answer
Case mix based payment systems
question
Systems used by state Medicaid programs under which the per diem rates are determined in part by some measure of acuity of each covered resident. -Assessments are conducted primarily on functional disability scores
answer
Case mix based payment systems
question
Compare actual to projected results pat of operating budget
answer
Variance Analysis
question
Isolation is required if a resident: 1. __________ 2. __________ 3. __________
answer
1. Has poor hygiene 2. Contaminates the environment 3. Cannot assist in preventing the spread of infection
question
Linen carts and containers must be decontaminated ___________
answer
Weekly
question
As art of the quality assurance program. The __________ plan should include a __________ and the ___________
answer
-Corrective Action -Record of Incidents -Corrective Action Steps
question
Rules established by OSHA to assure that all workers are familiar with Hazardous materials with which they may come into contact:
answer
Hazard Communication Standard
question
Under medicare, to be eligible for inpatient nursing facility care, 4 conditions need to be met: 1. Patient needs to have spent ________ in a hospital (not including day of discharge) 2. Be transferred to facility for original cause of hospitalization 3. Be admitted within __________ of hospital discharge 4. Be certified by a _________to be in need of nursing case or rehabilitation on a _________basis
answer
- 3 consecutive days - 14 days - Physician & daily
question
Match revenues to expenses that generate the revenue (accrual)
answer
Matching Principle
question
Do not recognize revenues until earned (cash basis)
answer
Realization Principle
question
Financial data that is relevant to investor decisions must be disclosed
answer
Materiality Principle GAAP
question
Transaction documents (bills, receipts, cancelled checks-source documents) are the best evidence
answer
Objective Evidence Principle GAAP
question
Reporting periods must be the same from year to year a. financials are updated monthly (books closed) b. financial reports are distributed to management monthly c. quarterly and annual reports are distributed to owners/managers d. calendar year - jan 1 to Dec 31 e. Fiscal year - oct 1 to sept 30th
answer
Time Period Principle GAAP
question
The average number of days to collect money is __________
answer
58 days
question
Sets revenue targets and limits on expenses -includes both an expense budget and a revenue budget
answer
Operating Budget
question
List expenses and capital needs for the coming year -Part of the operating budget
answer
Expense Budget
question
Projects revenue for the coming year -Part of the operating budget
answer
Revenue Budget
question
Ethics in patient referrals act of 198 which prohibits the practice of "self-referral" by physicians (referrals of medicare patients to clinical laboratories on facilities in which the physician hes a direct or indirect ownership or investment interest. Applicable to medicaid residents as well.
answer
Stark Act
question
Level 1 - no more than mirion negative impact Level 2 - minimal physical, mental or psychosocial discomfort Level 3 - Compromised the resident's ability to maintain highest practical level of functioning Level 4 - Risk of immediate injury, harm or impairment or death to a resident
answer
Severity Levels of Non-compliance (4 Levels)
question
1. Facility characteristics 2. Facility quality indication profile 3. Resident level summary
answer
Quality Indicator Reports from CMS
question
1. Task 1 - offsite prep (review OSCAR, complaints, ombudsmen reports, waivers) 2. Task 2 - entrance conference 3. Task 3 - Initial Tour 4. Task 4 - Sample Selection 5. Task 5 - Info gathering (collect findings) 6. Task 6 - info Analysis 7. Task 7 - Exit conference
answer
Survey Process ( 7 Tasks)
question
Act that holds employers directly financially responsible for injuries to employees
answer
Federal Employer Liability Act
question
-Main focus is to prevent injury, theft, malpractice, and negligence -Events that could lead to financial loss or damage
answer
Risk Management
question
Short term residents should be surveyed of resident satisfaction with _________ after discharge
answer
30 days
question
Actual customers who have bought your products:
answer
Penetrated Market
question
Those who a facility made an effort to attract to the facility:
answer
Served Market
question
Those who have an interest but lack the money to buy your product:
answer
Available Market
question
those who have an interest but additionally the money and access to product offering:
answer
Qualified Available Market
question
- Act of taking corrective action after evaluating expected to actual results -modifying policies and processes -provide clear and accurate info to employees -corrective action must be taken consistently and timely must be seen as legitimate and relevant
answer
Controlling
question
Involves communicating to employees what needs to be done -Developing policies and procedures that allow employees to make the same decisions give the same circumstances
answer
Directing
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