MKT Chapter 4 – Flashcards with Answers

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Business Ethics
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Refers to the moral or ethical dilemmas that might arise in a business setting; Refers to a branch of ethical study that examines ethical rules and principles within a commercial context, the various moral or ethical problems that might arise in a business setting, and any special duties or obligations that poly to persons engaged in commerce
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Marketing Ethics
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Refers to those ethical problems that are specific to the domain of marketing
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Ethical Climate
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The set of values within a marketing firm, or in the marketing division of any firm, that guide decision making and behavior
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Corporate Social Responsibility
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Refers to the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders
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Locational Privacy
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A person's ability to move normally in public spaces with the expectation that his or her location will not be recorded for subsequent use
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