question

T/F All organizations should have a business continuity plan.

answer

True

question

The most expensive backup strategy is:

answer

Hot site

question

T/F With correct business - IT alignment, the IT department directly supports the business objectives of the organization.

answer

True

question

T/F The majority of companies have excellent business - IT alignment.

answer

False

question

In today's business environment, competition is ___ and customers are becoming ___ powerful.

answer

Increasing, increasingly

question

T/F The production of a large quantity of items, customized to each customer is called mass customization.

answer

True

question

Information systems: A) Help organizations make sense of a complex business environment B) Provide competitive advantage C) Help organizations respond to business pressures D) All of these

answer

All of these

question

Related activities that create a product or service are called:

answer

A business process

question

The radical redesign of business practices to reduce costs and increase quality is called:

answer

BPR

question

___ is a less radical, less disruptive approach to redesigning business processes.

answer

BPM

question

T/F Communications controls secure the movement of data across a network.

answer

True

question

T/F Whitelisting is more restrictive than blacklisting.

answer

False

question

T/F Encryption is the process of converting an original message into a form that cannot be read by anyone except the intended receiver.

answer

True

question

T/F Browsers usually provide a visual confirmation of a secure connection.

answer

True

question

T/F Any information system can be strategic.

answer

True

question

Threat of entry of new competitors is ___ when it is easy to enter a market and ___ when significant barriers to entry exist.

answer

High, low

question

Which of the following is not a primary activity?

answer

Procurement

question

T/F Support activities add value directly to a company's products and services.

answer

False

question

T/F Selection of a particular strategy involves trade-offs.

answer

True

question

T/F Companies must stick to only one strategy for success.

answer

False

question

T/F Competitive intelligence is legal, where industrial espionage is illegal.

answer

True

question

T/F There are comparatively few ways in which you can have your identity stolen.

answer

False

question

___ attacks use deception to acquire sensitive information by masquerading as official e-mails.

answer

Phishing

question

Zombies and botnets are associated with:

answer

Distributed denial-of-service attack

question

T/F SCADA systems provide link the physical and electronic worlds.

answer

True

question

T/F SCADA attacks can cause severe damage to a nation's physical infrastructure, such as its power grid.

answer

True

question

T/F If someone acts unethically, then that person must be acting illegally.

answer

False

question

___ means that you accept the consequences of your actions.

answer

Responsibility

question

T/F IT decreases the number of employees who can report to a single manager.

answer

False

question

T/F IT means that managers have less time to make decisions.

answer

True

question

T/F The competitive advantage of replacing people with computers is increasing rapidly.

answer

True

question

T/F IT can both improve and decrease our quality of life.

answer

True

question

T/F Robots are being used in a decreasing number of everyday tasks.

answer

False

question

T/F Authorization must precede authentication.

answer

False

question

Your fingerprint is an example of:

answer

Something you are

question

Verifying processing by checking for known outputs using specific inputs is:

answer

Auditing around the computer

question

Using live data is associated most closely with:

answer

Auditing with the computer

question

A(n) ___ is the possibility that a system will be harmed by a threat.

answer

Vulnerability

question

Today, the skills needed to become a hacker are:

answer

Decreasing

question

T/F Information technology impacts individuals and organizations, but has little impact on our planet.

answer

False

question

Which of the following is not a characteristic of today's business environment?

answer

Static

question

___ consists of information that has been processed to convey expertise as it applies to a business problem.

answer

Knowledge

question

T/F Process and procedures are important but not critical to the effective use of computer based information systems.

answer

False

question

T/F The public's right to know is superior to our right to privacy.

answer

True

question

T/F The opt-out model is stricter than the opt-in model.

answer

False

question

T/F MIS and HR employees pose little threat to information security in a firm.

answer

False

question

In a(n) ___ attack, the perpetrator tricks an employee into divulging confidential information.

answer

Social Engineering

question

T/F A student majoring in MIS can follow a more technical track or a more business-oriented track.

answer

True

question

T/F Business-oriented MIS majors typically find jobs as programmer/analysts.

answer

False

question

T/F Business analysts act as "interpreters" between the user community and technical specialists.

answer

True

question

Organizations perform ___ to ensure that their security programs are cost effective:

answer

Risk Analysis

question

Buying insurance would be a form of:

answer

Risk transference

question

T/F One of the main reasons for being an informed user is that you will have more effective interactions with your IT department.

answer

True

question

T/F IT offers excellent career opportunities.

answer

True

question

T/F One of the most dangerous (in terms of their unethical violation of privacy) aspects of Web sites such as WikiLeaks is that their activities cannot be regulated or criminalized because they do not fall under the jurisdiction of any one nation.

answer

True

question

Major scandals at Enron, WorldCom, and Tyco led to the passage of which law in 2002?

answer

The Sarbanes-Oxley Act

question

T/F Tagging your friends' pictures on Facebook will not compromise their privacy as long as you obtain their permission.

answer

False

question

The legal concept that gives individuals the right to recover damages done to them by other individuals, organizations, or systems is known as:

answer

Liability

question

T/F Using apps on your smart phones that broadcast your location to others is a harmless act.

answer

False

question

T/F If your employer clearly states in the employee handbook that work email addresses should be used for official business only and then proceeds to read all the emails you send and receive, he or she is guilty of a legal violation.

answer

False

question

Two major conflicting issues related to privacy are ___ and ___.

answer

Freedom of speech, national security

question

Terry Childs was accused of all of the following except: A) Creating passwords that granted him exclusive access to the system. B) Collecting pages of user names and passwords so he could use their network login information. C) Downloading city data to a personal encrypted storage device. D) Sharing proprietary data with friends and colleagues.

answer

Sharing proprietary data with friends and colleagues.

question

T/F Ethics deals strictly with legal interpretations of what is right and wrong.

answer

False

question

T/F Ethics is a branch of philosophy that deals with what is considered to be right and wrong.

answer

True

question

T/F Backup and recovery procedures are recommended only to safeguard against hardware/software failures.

answer

False

question

An information system's ____ is the likelihood that the system or resource will be compromised by a ____ that will result in its ____ to further attacks.

answer

Vulnerability, threat, exposure

question

Which of the following factors that make information resources more vulnerable to attack can be most easily remedied? A) Interconnected/dependent business environments B) Larger and cheaper storage C) Organized cyber crime D) Decrease skill level of hackers E) Lack of management control F) None - all of the factors are exogenous

answer

Larger and cheaper storage

question

Which of the following can be classified as unintentional threats to information systems caused by human errors?

answer

Selecting a weak password

question

An unintentional attack in which the perpetrator uses social skills to trick or manipulate a legitimate employee into providing confidential company information is known as:

answer

Social engineering

question

Making and distributing information goods to which you do not own the ___ is referred to as ____.

answer

copyright, piracy

question

Whereas phishing attacks are ____ , denial of service attacks are ____.

answer

remote attacks requiring user action, remote attacks requiring no user action

question

Computer programs like CAPTCHA are used to counter

answer

Hackers using key loggers.

question

Buying health insurance is an example of risk ____, whereas going without is an example of risk _____.

answer

transference, acceptance

question

Implementing controls to prevent threats from occurring and developing a recovery plan should the threats occur are two broad functions of

answer

Risk mitigation.

question

Access controls consist of ____, which confirms user identity, and ____, which determines user access levels.

answer

authentication, authorization

question

_____ can be used to create strong passwords that are easy to remember.

answer

Passphrases

question

T/F Ethics deals strictly with legal interpretations of what is right and wrong.

answer

False

question

T/F Ethics is a branch of philosophy that deals with what is considered to be right and wrong.

answer

True

question

Ethical issues may be categorized into which of the following types? A) Privacy B) Accuracy C) Property D) Accessibility E) All of the above

answer

All of the above

question

The _________ approach to ethics maintains that an ethical action is the one that provides the most good or does the least harm:

answer

utilitarian approach

question

The relationship between ethics and legality can best be described in which of the following statements?

answer

An act can be unethical but still be legal

question

_______________ is the tenet of ethics that refers to determining who is responsible for actions that were taken.

answer

Accountability

question

T/F The law basically does not support an employer's right to read electronic mail and other electronic documents.

answer

False

question

T/F Privacy regulations are basically the same from country to country around the world.

answer

False

question

Which type of privacy policy restricts an organization from collecting personal information until the customer specifically authorizes it?

answer

opt-in model

question

When comparing data protection laws internationally, which laws are stricter?

answer

EU laws

question

The threats to information security are _____, and the greatest threat is _____.

answer

increasing, human

question

T/F The emergence of the Internet has decreased the threats to information security.

answer

False

question

T/F If you have copied a software package (computer program) from a friend without paying for it, you are guilty of software piracy.

answer

True

question

T/F Low level employees pose the greatest threat to information security.

answer

False

question

Which of the following employees typically poses the most significant threat to information security?

answer

IS employees

question

Which of the following is not a social engineering technique A) None of the choices are social engineering techniques B) Tailgating C) Shoulder Surfing D) Careless internet surfing E) All of the choices are social engineering techniques

answer

Careless internet surfing

question

T/F You should regularly delete any spyware that might be residing on your computer, because it may be dangerous.

answer

True

question

Which type of remote software attack does not require user action?

answer

denial-of service attack

question

Which type of alien software uses your computer to send emails that look like they came from you to all the people in your address book?

answer

Spamware

question

Which of the following would be an example of a SCADA attack?

answer

Computer viruses are introduced into the electrical company's systems resulting in a shutdown of the power plant.

question

Risk management identifies, controls, and minimizes the impact of threats to the organization's information security.

answer

True

question

Which if the following is not a common risk mitigation strategy?

answer

Risk analysis

question

A password system on a computer network is an example of which type of information security control?

answer

Access

question

Which of the following statements is true? A) Multifactor authentication systems are less reliable and less expensive than single-factor. B) Multifactor authentication systems are more reliable and less expensive than single-factor. C) Multifactor authentication systems are more reliable and more expensive than single-factor. D) Multifactor and single-factor authentications have the same degree of reliability.

answer

Multifactor authentication systems are more reliable and more expensive than single-factor.

question

____________ is an encryption standard used for secure transactions such as credit card processing and online banking.

answer

TLS

question

T/F One of the big advantages of being an informed user and consumer of IT is that it enables you to anticipate future innovations and their potential applications.

answer

True

question

Global outsourcing helps an organization to: A) Find the best person for the job B) Find more economical resources C) Implement spatial and temporal flexibility D) All of these

answer

All of these

question

Managing information systems in a modern organization is challenging because:

answer

Both of the following are correct: the systems are very expensive to acquire, operate, and maintain; and the systems are critical to the organization's operations.

question

Process and procedures are important but not critical to the effective use of computer based information systems.

answer

False

question

The core capabilities of computer-based information systems include (check all that apply):

answer

High-speed calculations, quick access to information, and staging and processing of large amounts of data

question

HR information systems, POM information systems, CRM information systems, and marketing information systems are usually classified as:

answer

Functional area information systems

question

T/F One impact of IT will be to decrease the numbers of managers employed in organizations.

answer

True

question

While information systems, such as transaction processing systems, generate more information for managers to process, other information systems, such as ___, help them analyze this information to make better-informed decisions.

answer

Business Intelligence Applications

question

Telepresence systems can help make ___________ a more popular choice for small and medium enterprises.

answer

Global outsourcing

question

Which of the following is a useful, cost-effective, hands-on, and safe teaching tool in the medical field?

answer

Simulation environments

question

T/F All business processes must be owned by one and only one functional area in any organization.

answer

False

question

A(n) _____ is a collection of related activities that produce a product or a service of value to an organization.

answer

Business process

question

The goals of business process reengineering are to (check all that apply): Reduce waste. Increase productivity. Optimize operations. Increase cycle time. Increase customer satisfaction. Reduce waste.

answer

Increase productivity Optimize operations Increase customer satisfaction Reduce waste

question

T/F Business process management includes methods and tools to support the design, analysis, implementation, management, and optimization of business processes.

answer

True

question

T/F Organizations depend on IT to facilitate their transition to the globalization of their operations.

answer

True

question

In today's business environment, it is rare for a company not to have a significant Web presence. This trend can be attributed primarily to:

answer

Technological pressures

question

T/F The Internet reduces the barriers of entry for new competitors in an established industry.

answer

True

question

T/F The Internet can both reduce and increase the bargaining power of suppliers, depending on the specific circumstances.

answer

True

question

In recent years, companies such as Walmart and Amazon.com have offered streaming videos for rent on their Web sites. This is another example of how new technology has (check all that apply):

answer

Increased the threat of substitute products and increased the threat of new entrants.

question

T/F Selecting and adhering to a single competitive strategy is sufficient to counter all of Porter's five forces and be successful in the long term.

answer

False

question

Business-IT alignment refers to the synchronization of a company's IT operations with its:

answer

Business objectives

question

T/F According to McKinsey & Co, the root cause of companies' inability to align their IT and their business goals is the lack of knowledge and communication.

answer

True

question

T/F Career Opportunities are strong in IS and are projected to remain strong for the next 10 years.

answer

True

question

T/F Over the years, the MIS function has changed to a partnership between the MIS department and the end users?

answer

True

question

Which of the following is an IT job within an organization?

answer

All of these

question

What are 2 IT components in CBIS?

answer

Software and Database.

question

T/F TPS stands for Transfer Processing Systems?

answer

False

question

Sales and marketing professionals use IT for which of the following functions?

answer

Promotion analysis and site analysis

question

T/F An App (Application) is a computer program designed to support a specific task?

answer

True

question

IT affects middle managers by _______________.

answer

increasing their productivity.

question

Which of the following is a negative societal effect associated with the increased use of information technology?

answer

It can place employees on constant call.

question

T/F A Network is a connecting system that can only be wireless?

answer

False

question

T/F "Business Process" is defined as an ongoing collection of related activities that create a product/service to an organization?

answer

True

question

Which of the following are examples of Business Processes? A) Processing bills of material. B) Managing cash receipts. C) Collecting sales tax. D) Applying healthcare benefits. E) None of these. F) All of these

answer

All of these

question

T/F BPR stands for Business Process Recovery?

answer

False

question

Business environment pressures can come from which of the following?

answer

Political changes

question

T/F Thomas Friedman defines four eras of globalization.

answer

False

question

The term "digital divide" refers to the gap between:

answer

Individuals who have access to information and communication technologies and those who do not.

question

The best known framework for analyzing competitiveness is?

answer

Michael Porter's competitive forces model.

question

T/F Cost Leadership Strategy is one strategy to gain a competitive advantage?

answer

True

question

Two strategies that a company can use to gain a competitive advantage are?

answer

Customer-Orientation and Operational Effective Strategy.

question

T/F There are six (6) characteristics of effective Business-IT Alignment.

answer

True

question

T/F 85% of Business and IT executives agree that their companies have adequate alignment between IT and their business.

answer

False

MIS Exam One

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