MIS Chapter 12 Quiz – Flashcards

Structured decisions are challenging because they involve multiple criteria, and often users have to choose between conflicting objectives.

Unstructured decisions are often used in sales forecasting.

In the decision support system (DSS) environment, the _____ acts as a liaison between users and designers.

In a decision support system (DSS), a managerial designer defines issues that involve the technological aspects of the system.

n the _____ phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.

Each type of management support system is designed with its own goals and objectives.

A database management system (DBMS) is used for creating, modifying, and maintaining the database in a decision support system (DSS).

A geographic information system (GIS) can integrate maps and database data with queries.

_____ comprise the most important category of roles in a decision support system (DSS) environment because they are the ones using the DSS.

A decision support system (DSS) can do a follow-up assessment on how well a solution is performing.

Semistructured and unstructured decisions are challenging because they:

The _____ module of an executive information system (EIS) is responsible for managing data access.

During the _____ phase of the decision-making process, a decision maker examines the organization's environment for conditions that need decisions.

Tracking changes in ridership on mass-transit systems is a part of the _____ geographic information system (GIS) application.

Executive information system (EIS) designers should focus on simplicity when developing a user interface.

Criteria are goals and objectives that decision makers establish in order to achieve certain performance levels.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show the location of an airport?

Generally, information technologies are more useful in the design phase than in the intelligence and choice phases.

An executive information system (EIS) includes statistical analysis techniques for summarizing and structuring data.

Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?

Real-time computer conferencing used in electronic meeting systems includes video capability.

A decision support system (DSS) uses the what-if analysis feature to support decision making.

Information technologies are a major support tool for making unstructured decisions.

Dispatching personnel and equipment to crime and fire locations is a part of the ____ geographic information system (GIS) application.

A(n) _____, which is used in the choice phase of the decision-making process, help sort through possible solutions to choose the best one for an organization.

The _____ module of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?

A decision support system (DSS) typically provides support only for the managerial and higher organizational levels.

Exception or variance reporting is a useful technique that managers use to flag data that is unusual or out of normal boundaries.

In the design phase of the decision-making process, a decision maker examines an organization's environment for conditions that need decisions.

Which of the following tasks is performed by managers for which an executive information system (EIS) is useful?

In the context of electronic meeting systems, the main drawback of video teleconferencing is that participants cannot share text and graphics.

The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.

Resolving conflicts between two divisions is a type of _____ decision at the tactical management level.

Sales forecasting is an example of a(n) _____ task.

The DSS _____ is a component of a decision support system (DSS), which manages and coordinates the other major components.

In a decision support system (DSS), a model base management system (MBMS) performs tasks similar to a database management system (DBMS) in accessing, maintaining, and updating models in the model base.

When benefits are intangible, the design team should associate the benefit with a measurable factor, such as increased sales.

In the decision support system (DSS) environment, a _____ is responsible for specifying data requirements, what models are needed, how these models might be used, and how users want to view the results.

Information technology provides a high level of support for the design phase of the decision-making process.

_____ decisions are typically one-time decisions, with no standard operating procedure pertaining to them.

Improving communication and expediting learning are among the main objectives of a decision support system (DSS).

The administrative and builder modules of an executive information system (EIS) cannot be combined into a single module.

The _____ module of an executive information system (EIS) is responsible for using the system.

The costs of using group support systems (GSSs) are high as decision makers are made to travel more.

Related technologies for group support, such as electronic meeting systems (EMSs) and computer-mediated communication (CMC), are considered full-function GSSs because they contain decision-making tools.

A decision support system (DSS) should incorporate the human element as well as hardware and software.

The most notable disadvantage of a Web-based group support system (GSS) is its inability to use open network standards.

In the _____ phase of the decision-making process, the objective is to define criteria for the decision, generate alternatives for meeting the criteria, and define associations between the criteria and the alternatives.

Record keeping, payroll, and simple inventory problems are examples of _____ tasks.

The _____ phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.

In a decision support system (DSS), the technical designer is the liaison between users and designers.

According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?

In the decision support system (DSS) environment, a _____ focuses on how the DSS is implemented and usually addresses questions about data storage, file structure, user access, response time, and security measures.

Setting queue priorities is a type of _____ decision at the operational management level.

_____ decisions include a structured aspect that benefits from information retrieval, analytical models, and information systems technology.

An executive information system (EIS) is a branch of _____.

A merger is a type of _____ decision at the strategic management level.

The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

A decision support system (DSS) should use both internal and external data.

_____ decisions can be automated because a well-defined standard operating procedure exists for these types of decisions.

Plant location is a type of _____ decision at the strategic management level.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a street or a river?

Research and development is an example of a(n) _____ decision.

The costs and benefits of decision support systems (DSSs) are easy to assess because these systems are focused on efficiency rather than effectiveness.