MIS Ch. 11 – Flashcards
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Transaction Processing Systems (TPS)
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monitor, collect, store and process data from all business transactions
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Batch Processing
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firm collects data into groups and prepares them periodically
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Online Transaction Processing (OLTP)
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business transactions processed online as they occur
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Source Data Automation
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collecting data from sensor and entering into computer without human intervention
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Functional Area Information Systems
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provide info to lower and middle level managers through reports
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Enterprise Resource Planning Systems (ERP)
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integrate planning, management and use of all resources allowing seamless flow of information among separated "info silos"
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Business Process
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set of related steps to produce specific outcome
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Routine Reports
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an example of functional area system reports that is produced at scheduled intervals
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Ad-Hoc
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an example of functional area system reports that is non routine and contains new, special information
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Exception
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an example of functional area system reports that is only information that exceeds certain threshold standards
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Summary
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an example of functional area system reports that is summarized information and less detailed
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Detailed
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an example of functional area system reports that is support for summary reports with high levels of detail
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Drill Down
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an example of functional area system reports that has more underlying detail in routine reports (ex. "click to read more")
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Key Indicator
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an example of functional area system reports that summarizes performance of critical activities
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Comparative
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an example of functional area system reports that compares performances of different business units
