question

The process of feedback and iteration is more important to cooperation than collaboration.

answer

FALSE

question

A group of programmers work separately to create modules and merge the modules later to build an application. This is an example of collaboration.

answer

FALSE

question

Feedback and iteration enable a group to produce something greater than any single person could accomplish working independently.

answer

TRUE

question

Being a skilled and persuasive presenter is extremely important for an effective collaborator.

answer

FALSE

question

Being a perceptive listener is more important for a collaborator than being gregarious and dynamic.

answer

TRUE

question

In order to be an effective collaborator, one should refrain from airing unpopular and different viewpoints.

answer

FALSE

question

Behaving friendly with others is the single most important collaboration skill.

answer

FALSE

question

Richard Hackman's studies revealed that growth team capability is a major criterion for collaboration.

answer

TRUE

question

Informing is the first and most fundamental collaboration purpose.

answer

TRUE

question

The facility manager of an insurance company makes decisions on the monthly purchase of office supplies. This is an example of an operational decision.

answer

TRUE

question

Operational decisions concern the allocation and utilization of resources.

answer

FALSE

question

Strategic decisions are typically not collaborative.

answer

FALSE

question

Moving a factory from Detroit to Mexico is an example of a strategic decision.

answer

TRUE

question

Finding the best location for building a new plant is an example of a structured decision.

answer

FALSE

question

Need for collaboration increases as the decisions become more structured.

answer

FALSE

question

An unstructured decision is one for which there is no agreed-on decision-making method.

answer

TRUE

question

Determining the reorder quantity of an item in inventory is an example of an unstructured decision.

answer

FALSE

question

Determining the best mix of products that a company should sell is an example of an unstructured decision.

answer

TRUE

question

Operational decisions require a high degree of collaboration.

answer

FALSE

question

The fundamental purpose of the starting phase of project management is to set the ground rules for the project and the team.

answer

TRUE

question

Project documentation and a progress report are prepared during the starting phase of a project.

answer

FALSE

question

Project documentation is performed during the finalizing phase of a project.

answer

TRUE

question

Managers assign project tasks to team members during the planning phase.

answer

TRUE

question

The purpose of the planning phase of project management is to accomplish project tasks.

answer

FALSE

question

Project plan and budget are prepared during the finalizing phase of project management.

answer

FALSE

question

Project metadata is data that is part of the collaboration's work product.

answer

FALSE

question

A collaboration tool is the program component of a collaboration system.

answer

TRUE

question

To facilitate iteration, a collaboration system must track many versions of many documents and other work documents.

answer

TRUE

question

Susan, the operations manager at Multitech Systems Inc., is having a face-to-face meeting with her vendors and some of her senior engineers to arrive at the specifications for the project the company is currently working on. This is an example of synchronous communication.

answer

TRUE

question

Margaret finds that calling all her senior supervisors and quality managers for a face-to-face meeting is not feasible. She arranges for a multiparty text chatting session involving all of them. This is an example of asynchronous communication

answer

FALSE

question

Webinar is a tool used to facilitate asynchronous communication.

answer

FALSE

question

Email is a form of asynchronous communication.

answer

TRUE

question

Discussion forums ensure the participation of the entire team.

answer

FALSE

question

One of the advantages of a team survey is that it is easy to determine who has not yet responded.

answer

TRUE

question

The choice of information systems used for sharing content depends on the degree of control required.

answer

TRUE

question

Version management applications offer a higher degree of control than the version control applications.

answer

FALSE

question

Email is the medium preferred for collaborations in which content control is highly desired.

answer

FALSE

question

A shared file server is best suited for sharing content when there is increased risk of interference with your work by other team members.

answer

FALSE

question

Google Docs is a thin-client application for sharing documents

answer

TRUE

question

With Google Docs, documents are stored on the user's computer.

answer

FALSE

question

Windows Live SkyDrive includes license-free Web application versions of Word, Excel, PowerPoint, and OneNote

answer

TRUE

question

Only one user at a time can open SkyDrive documents for editing.

answer

TRUE

question

Version management systems improve the tracking of shared content and provide version control.

answer

FALSE

question

In version control systems, the shared directories used to store shared documents are called libraries

answer

TRUE

question

Collaboration tools that provide workflow control manage the activities that are predefined by the group.

answer

TRUE

question

Office 365 is a suite of programs that offers the collaboration facilities such as multiparty text chat.

answer

TRUE

question

SharePoint Online is an industrial-strength product for content sharing.

answer

TRUE

question

SharePoint supports discussion forums in which team members can conduct an asynchronous online discussion.

answer

TRUE

question

Microsoft Exchange does not provide email services to its customers.

answer

FALSE

question

An Office Web App is a browser-based application.

answer

TRUE

question

Collaboration occurs when a number of people ________.

answer

work together to achieve a common goal

question

________ occurs when a group of people working together to achieve a common goal via a process of feedback and iteration.

answer

Collaboration

question

Which of the following is a key difference between collaboration and cooperation?

answer

Unlike cooperation, collaboration gives importance to iteration and feedback.

question

A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity?

answer

collaboration

question

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Andrea is just throwing her weight around. Which of the following is a valid observation of this scenario?

answer

Bryan needs to learn to receive feedback.

question

Bryan needs to learn to receive feedback.

answer

Bryan needs to learn to receive feedback.

question

Which of the following is the most important trait that an effective collaborator should have?

answer

willingness to enter into difficult conversations

question

Identify the least important characteristic for an effective collaborator.

answer

being an experienced businessperson

question

According to Hackman, which of the following is a primary criterion for judging team success?

answer

growth in team capability

question

Which of the following is a primary purpose of collaboration?

answer

becoming informed

question

________ decisions are decisions that support day-to-day activities.

answer

Operational

question

Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming month. In doing so, she has made a(n) ________ decision.

answer

operational

question

A decision is called an operational decision if it ________.

answer

concerns day-to-day activities

question

Project leaders have to take decisions on the allocation and utilization of materials and labor. Such decisions are called ________ decisions.

answer

managerial

question

Departmental heads should determine the computer hardware and programs that are needed for their department. This is an example of a(n) ________ decision.

answer

managerial

question

Managerial decisions in an organization concern ________.

answer

the utilization of resources

question

________ decisions are those that support broad-scope, organizational issues.

answer

Strategic

question

The directors of a company meet to decide if they should start a new product line or not. This is an example of a ________ decision.

answer

strategic

question

Which of the following is an example of a strategic decision?

answer

deciding to open a centralized distribution system

question

Which of the following is a key difference between strategic decisions and managerial decisions?

answer

Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues

question

Identify a key difference between managerial decisions and operational decisions.

answer

Managerial decisions concern the allocation of resources, whereas operational decisions concern day-to-day activities

question

Using a standardized procedure to calculate the incentives of employees is an example of a(n) ________ decision.

answer

structured

question

An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n) ________ decision process.

answer

structured

question

A company's top managers meet to decide on a potential merger with one of its competitors. They discuss various aspects of the merger, such as business valuations and conducting due diligence. This is an example of ________ decision making.

answer

unstructured

question

Which of the following questions is best answered through unstructured decision making?

answer

Should we continue to outsource our bookkeeping processes?

question

Which of the following decisions is least likely to involve collaboration?

answer

How much of product A should be ordered from vendor B?

question

Which of the following observations about the relationship between decision type and decision process is true?

answer

The higher levels of decision making are associated with unstructured decision processes.

question

The need for collaboration is greatest for ________ decisions.

answer

strategic

question

________ decisions are the most structured and have very little need for collaboration.

answer

Operational

question

The fundamental purpose of the starting phase of a project is ________.

answer

setting the ground rules for the collaboration

question

An organization defines the rules that govern a project that it needs to undertake and the people who should perform the tasks. The project is in the ________ phase of project management.

answer

starting

question

The decision about team members' roles and authorities is made during the ________ phase of a project.

answer

STARTING

question

The main purpose of the planning phase in a project is to ________.

answer

determine who will do what and by when

question

Which of the following tasks should be performed during the planning phase of project management?

answer

determining schedule

question

A project manager defines the tasks that her team members have to perform and determines the schedule for carrying out each of the tasks. This project is in the ________ phase of project management.

answer

planning

question

A project manager has to manage tasks and budgets and solve problems during the ________ phase of project management

answer

doing

question

Project teams should document project results and learnings. Which of the following is the project management phase in which the teams perform this function?

answer

finalizing

question

One of the procedures of a collaboration project is task status reporting. This is performed in the ________ phase of the project.

answer

doing

question

Identify the project management phase in which the tasks of a project are performed.

answer

doing

question

Project data is data that is ________.

answer

part of the collaboration's work product

question

Project metadata is data that is ________.

answer

utilized to manage the project

question

Which of the following is an example of project data?

answer

design document

question

Which of the following collaboration activities is mainly concerned with content sharing rather than communication?

answer

iteration

question

Which of the following information system requirements falls into the content sharing category?

answer

tracking versions of many documents

question

________ communication occurs within a team when all team members meet at the same time.

answer

Synchronous

question

Asynchronous communication occurs when team members ________.

answer

do not meet at the same time

question

The use of a conference call is an example of ________ communication.

answer

synchronous

question

Who is most likely to use asynchronous communication?

answer

members of a team who work in different time zones

question

Which of the following tools facilitates asynchronous communication?

answer

discussion forum

question

________ is a popular commercial webinar product used in virtual sales presentations.

answer

WebEx

question

Which of the following is a reason why discussion forums are better than emails in asynchronous communication?

answer

They keep the discussion from getting off track.

question

The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request.

answer

team surveys

question

Which of the following alternatives for sharing content provides version control?

answer

Microsoft SharePoint

question

Version-management systems ________.

answer

track changes to shared documents

question

Which of the following statements is true about working with Google Docs?

answer

Google tracks document revisions, with brief summaries of changes made.

question

________ is a process that occurs when the collaboration tool limits, and sometimes even directs, user activity.

answer

Version control

question

With version-control systems, shared documents are placed into shared directories called ________.

answer

libraries

question

Identify the most popular version control application for general business.

answer

Microsoft SharePoint

question

Free data communications and data storage will make collaboration systems cheaper and easier to use by 2022. Which of the following is the most likely consequence of this development?

answer

Face-to-face (F2F) meetings will become very rare.

mis 309 2 – Flashcard

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards